# Compare ManageEngine OpManager MSP vs ManageEngine OpManager 2026 | Capterra > Unsure of what to choose? Check Capterra to compare ManageEngine OpManager and ManageEngine OpManager MSP based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/212602-251336/ManageEngine-OpManager-MSP-vs-ManageEngine-OpManager --- # ManageEngine OpManager vs ManageEngine OpManager MSP Features and Cost Comparison Last updated April 29th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: ManageEngine OpManagerManageEngine OpManager MSP2/4 selected [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.5 (288)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) [ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.4 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) [## ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.5 (288)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Starting Price $95.00/year Value-for-Money 4.6 Functionality 4.6 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [288 reviews](#user-reviews) Positive 282 Neutral 6 Negative 0 [## ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.4 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Starting Price Contact vendor Value-for-Money 4.8 Functionality 4.7 Ease of Use 4.6 Customer Service 4.7 Reviews Sentiment HB TV RB Based on [72 reviews](#user-reviews) Positive 69 Neutral 3 Negative 0 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,794 reviews from network monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 88%Fit High performer Feature ratings Real-Time Monitoring 4.7 Real-Time Data 4.7 Alerts/Notifications 4.6 Server Monitoring 4.7 Dashboard 4.6 73%Fit Not enough reviews Feature ratings Real-Time Monitoring 4.7 Real-Time Data \-- Alerts/Notifications 4.6 Server Monitoring 4.6 Dashboard 4.6 User satisfaction User satisfaction 4.5 User reviews[288](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.6 Customer support 4.5 User satisfaction 4.4 User reviews[72](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.8 Customer support 4.7 Price starts from Price starts from $95Flat Rate, Per Year - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Admins who are looking into network management, server management, bandwidth management, configuration management, network capacity planning, fault diagnostic and troubleshooting. Best for Customer Service Representative, Customer Service Specialist, Customer Service Manager, Technical Support Specialist, Technical Support Manager ## User reviews Pros & cons VR Verified Reviewer System Adminstrator > "With OpManager the tracking of IT asset like severs, switches, routers, firewalls is made easy together with virtualized infrastructure in real time..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7105916) Atul S. Manage Engine Adminstrator > "What I like least about ManageEngine OpManager is that the initial setup and advanced configuration can be complex, especially in large environments, and..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7121933) Atul S. Manage Engine Adminstrator > "What I like most about ManageEngine OpManager is its easy deployment and user-friendly interface, along with powerful SNMP-based monitoring that provides..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7121933) IN Innocent N. Network and Infrastructure > "However, it has a noticeable learning curve, and customization and configuration can be complex and time-consuming at times." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157059) Sateesh C. Lead Administrator > "Its automated device discovery, customizable dashboards, strong SNMP monitoring capabilities, and detailed reporting help IT teams quickly identify and..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7158664) RR Robert R. Network Technician II > "One downside is that it can take some time to fully learn and get comfortable with all the features and configuration options, especially for new users." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157037) Hafiz Burhan A. Network Security Engineer > "It performs well in device monitoring, asset management, and network performance tracking, helping in proactive troubleshooting and minimizing downtime." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867) BW Bobby W. Systems Engineer > "Getting the share to work with a NAS and the necessary credentials can be hard to get working, and if something happens the rebuild is all or nothing to..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7133102) VR Verified Reviewer IT Engineer > "Op manager is an effective tool for centrally monitoring our organizational network devices and servers. since selecting op manager , the challenge of..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7065592) MG Mohammad G. General Manager > "The drawback I experienced was when one seeks to create fully customized to suite the required format of the dashboard widgets, one is limited in the..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123) Sateesh C. Lead Administrator > "The automated device discovery, SNMP-based monitoring, customizable dashboards, and proactive alerting help reduce downtime and improve operational..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7158664) PS Peter S. IS Engineer > "The ManageEngine OPManager base installed version 12.0 was flagged a vulnerable by Tanium." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228) AR Arjun R. Systems and Network Supervisor > "ManageEngine OpManager is generally praised for its comprehensive network monitoring, user-friendly interface, and robust features that help IT teams..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7113145) VR Verified Reviewer Junior System Administrator > "Certain tasks or settings were not immediately clear, so it sometimes took extra time to understand how to do them properly." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144207) RF Roberto F. Operations Engineer > "Having alerts centralized in one place is genuinely useful, and it supports a wide range of device types without needing separate tools, and it monitors a..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7135146) VY Vikas Y. Tool Admin > "Mobile application functionality is more limited compared to the web interface." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157338) IN Innocent N. Network and Infrastructure > "It provides reliable SNMP monitoring and also provides solid asset management, and good security features, making it very effective for keeping track of..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157059) Hafiz Burhan A. Network Security Engineer > "The alerting system can also generate noise if not fine-tuned." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867) Hafiz Burhan A. Network Security Engineer > "However, in environments with cloud-managed solutions like Cisco Meraki, some limitations exist in terms of deep visibility and real-time insights. Despite..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867) JB Joel B. Senior Infrastructure Engineer > "Basic login and SNMP discovery would not resolve the issue. " [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056) VP Vishal P. Senior technical engineer > "The customizable dashboards and reporting features allow us to quickly identify trends and potential issues." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7159978) VR Verified Reviewer IT Manager > "SAP add-on unable to fully monitor SAP system." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7087760) AK Abhinandan K. Manager > "We like in product for their Customization and Configuration, Asset Management and SNMP Monitoring along with Security." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7138841) GBG Gudni B G. Admin > "Strange to say but the fact it is solely on premises is also a negative factor for we can not monitor from outside without opening up our Firewall for that..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7036501) Hafiz Burhan A. Network Security Engineer > "What I like most about ManageEngine OpManager is its strong SNMP-based monitoring and centralized visibility across network devices." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867) JD Jhonny D. Senior IT Manager > "VM specific ESXi host bottlenecks such as vCPU wait time lack some granularity especially in the virtual environment monitoring." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634) KS Kimberly S. Senior Officer, Networking > "What I liked most about OpManager was its user-friendly interface and real-time monitoring, which made it easy to track network performance and quickly..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7127089) BG Bhavin G. Manager > "Limited Cloud Monitoring. While customizable, setting up advanced reports, scripts, and workflows can be challenging without technical expertise." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540) NH Neal H. Systems Engineer > "A lot more device metrics for tracking than we expected, makes it easy to see which devices are not only down but are having load issues, and has helped us..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7075997) JL Jean L. External Consultant > "It had a flaw of sending the mobile alerts with some delay that was not ideal for incidents that require instant action." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275) AKP Alok Kumar P. IT > "Visualization and Reporting: Users appreciate the customizable dashboards, business views, and detailed reports (e.g., bandwidth utilization, performance..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7052410) CG Carlos G. IT Director > "I realized that the SNMP trap processing happened to be event-based and it sometimes failed to capture the entire event at times." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784772) KP Kevin P. Manager - IT > "Its real-time monitoring capabilities, extensive device support, and customizable reporting option are standout features that make it an appealing choice..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7049858) CV Cleriston V. IT System Administrative > "A web hook status code sometimes wasn’t interpreted correctly, so I needed to correct it and adjust the format of the web hook." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774238) VP Vishal P. Senior technical engineer > "The platform provides excellent visibility into system health, bandwidth utilization, device availability, and performance metrics." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7159978) AM Ashish M. Information Security > "Interface graphs values are so small." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144071) Abhinandan Y. Network Security Engineer > "We also found the reporting and device monitoring features useful for tracking overall network performance and reducing troubleshooting time." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157997) ES Eser S. Computer Engineer > "I noticed that the synchronizing of data from the central server to the other remote locations was slow during high loads." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826) JT Jitendra T. It analysts > "The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect issues..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6836899) JD Jhonny D. Senior IT Manager > "It gives basic stats but lacks more informativeness of metrics that native hypervisor tool can offer." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634) DH Devon H. System Engineer > "Overall, I am very happy with how ManageEngine OpManager makes my job easier, it gives a single pane of glass for monitoring and detecting outages." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236) ES Eser S. Computer Engineer > "In few of these cases, the alerts were not given near real-time because the data updates had been delayed from the branch offices." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826) JB Joel B. Senior Infrastructure Engineer > "I like being able to view servers by application and being able to get more info on the apps. " [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056) AS Ashraf S. Digital Marketing Manager > "I needed to verify unfamiliar activities through additional resources which caused minor interruptions to my diagnostic processes." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780007) NB Nitish B. Tech System Specialist > "It’s especially valuable in environments with mixed vendors, as it supports a broad range of devices without requiring multiple tools." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7127056) HK Huseyin K. Senior IT Engineer > "Some issues have been realized with the lack of support for certain vendor-specific MIBs in the architecture of the DGM." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6766164) DH Devon H. System Engineer > "It increases the IT Departments productivity by being able to react and respond quicker to and detected issues." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236) PB Pavan B. Senior network engineer > "Performance can degrade at very large scales without substantial hardware" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6865269) RB Rene B. Systems Engineer > "This is a complete tool set that make more easy all our environment monitoring and with a lot of detailed reports." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7157041) SG Santosh G. Remote PERM Paralegal > "It seemed that the licensing can be somewhat confusing such as when one is adding more devices to monitor in the network." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764551) SA Shuaieb A. IT Administrator > "The customizable alerts and reports allow for more tailored network management, while the automation features save time by handling routine tasks." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6516303) PS Peter S. IS Engineer > "The support does not always solve the issues. " [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228) MA Mohamed A. IT Infrastructure and Technical Support Manager > "Specifically, features such as the ability to work in VMware and Hyper-V environments allowed me to monitor the use of resources in real time." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6771391) DL Dragan L. IT Manager > "Sometimes it's difficult to clear the alert when you're outside the office." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6857901) JL Jean L. External Consultant > "From that, the performance monitoring graphs as well as SLA base alerts enabled me to sustain uptime in a production environment." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275) HB Hicham B. Cloud Architect > "Some features were missing from the application monitoring module, which reduced its usefulness in some instances." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6785533) VR Verified Reviewer Junior System Administrator > "The tool offers many useful features for daily monitoring and troubleshooting." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7144207) RB Ritu B. Computer Facilitator > "One disadvantage of using it is that integrating it with certain third-party applications can prove to be rather complicated." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764329) AS Ajit S. IT Services Manager > "The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process across networks,..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6699703) DB Duniemu B. IT Project Manager > "Every time there was a network expansion what I observed was that OpManager didn’t assign these new devices into the correct category." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6779087) DMD Dave Mudgett D. Sr. Infrastructure Security Manager > "The ability to have SNMP monitoring and see all of our assets is extremely helpful." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7141947) NK Nishant K. Technical Support > "onfiguration Backups (NCM) Can Be Unreliable" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266) MG Mohammad G. General Manager > "I outsource dashboards of OpManager that include Bandwidth, Device Health and Critical Alerts which saved much of time." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123) JB Joel B. Senior Infrastructure Engineer > "Status reporting is mixed. " [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7124056) BG Bhavin G. Manager > "It offers real-time monitoring, automation, and customizable dashboards, making it a strong choice for IT teams." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540) HT Hakim T. Software Engineer > "This at times caused some delays and required some checking to ensure that the network connectivity was okay.​" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784598) PS Prabin S. Systems Administrator > "Offers strong network and server monitoring with a user-friendly dashboard." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7145925) TV Tiffany V. Systems Engineer > "One of the problems I discovered with this software is that of the device discovery feature." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787526) HC Hector C. Import Manager > "Using ManageEngine OpManager we can easily discover devices on the network and map them into respective categories thereby saving time and effort." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6751636) VR Verified Reviewer Applications and Packaging Specialist > "The SMS notifications are not functioning as expected and frequently encounter disruptions." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6341839) Emmanuel K. Chief Technology Officer > "The alerts are on point and provide the proactive approach we have been looking to to address Infrastructure related tickets." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7083241) NK Nishant K. Technical Support > "Too Many Add-Ons / Fragmented Features" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266) BG Bhavin G. Manager > "ManageEngine OpManager is a solid choice for network monitoring, especially for all types of businesses looking for a budget-friendly, feature-rich..." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540) NK Nishant K. Technical Support > "Too Many Add-Ons / Fragmented Features" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266) IA Islam A. IT Manager > "Custom widgets, topology maps, and business views make it easy to tailor the monitoring experience to specific needs." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6852207) MP Mike P. Network Analyst > "Setting up personalized dashboard is a bit tedious." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7027315) Hafiz Burhan A. Network Security Engineer > "Overall, my experience with ManageEngine OpManager has been positive, particularly for SNMP monitoring and traditional network infrastructure." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7132867) NK Nishant K. Technical Support > "Configuration Backups (NCM) Can Be Unreliable" [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266) RL Ringo L. IT Analyst > "One of the benefits has been that we are able to monitor in real-time the performance of routers, switches as well as servers." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787546) AS Arun S. Systems Engineer > "It isn't as intuitive as we would like, and demands the hand of a knowledgeable technician for optimal configuration." [See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6759163) [View Reviews](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) HB Hicham B. Cloud Architect > "It assists me in tracking diversified information across various platforms, whether servers or particular applications, which aids in diagnosing issues..." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6792137) AT Alexandru T. Project Quality Manager > "There is a constraint while creating SLA reports for clients having mixed infrastructure. If a client has hybrid environments, devices are not separated..." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6785591) TV Tiffany V. Systems Engineer > "OpManager MSP offers the best means of assessing the health of devices and network traffic as well as topology, and I can identify problems with..." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6787529) JC Jerome C. Customer Support Manager > "When implementing new clients for those who already possess some infrastructure, the discovery engine misses some less popular SNMP-enabled devices..." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6785837) RB Ruhan B. Head of Unit for Contract Implementation > "It let me keep track of different client networks separately yet at the same time it let me have a bird’s eye view and the remote management was a..." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771359) FN Felix N. Technical Support Agent > "It affects the discovery phase of the system because it misidentifies some devices and the user has to manually categorize them." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6790836) OA OMAR A. Senior Professor > "With ManageEngine OpManager MSP network monitoring in real-time is highly commendable because I receive immediate notifications on whether the network is..." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6769989) CK Cezmi K. Coordinator Assistant > "Most of the API based integrations were not as smooth as I expected and used to adjust them based on out current toolchain." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771317) MG Margaux G. Operations Director > "I found it useful that OpManager MSP offers an efficient approach to remote client network monitoring with real-time device health and configurable..." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6781517) MA Mohamed A. IT Infrastructure and Technical Support Manager > "When a device is associated with many other devices, the structure of the network map may lack comprehensive presentation." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6773665) MM Mohammad M. Splunk System Administrator > "It helped in recognizing various network problems among the clients and predetermining them to avoid interruptions and guarantee their dependable..." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6764293) FM Faisal M. Senior Portfolio Manager > "Even in some cases when the user was seeking a specific device template, the was not immediately available and had to be manually configured." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6779975) MG Margaux G. Operations Director > "I was able to group my clients based on each other, which helped clear out the diagnostic confusion for my team and for us to act on it." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6781517) OA OMAR A. Senior Professor > "Some of the diagnostic functions may not be sufficient in advanced cases and may require the use of third-party applications." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6769989) AU Adrian U. Internal Medicine > "We received timely alerts that enabled us to deal with such cases early enough hence ensuring that the service delivery to the clients was not..." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6764529) AS Ashraf S. Digital Marketing Manager > "Backlog of syslog information collected from remote devices is incomplete where there is high activity from the device." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6780011) FC Feyna C. Senior Sales Strategist > "The use of dashboards in OpManager MSP is very useful since one may customize the view for each client according to the client’s preferences." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6790743) FC Feyna C. Senior Sales Strategist > "Creating the generalized reports from records of history can be slow, most especially if large groups of data are involved." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6790743) PE Paketleme E. Technical Support officer > "I found it useful that OpManager MSP enables one to segregate client environments and configure the thresholds based on customers." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6773429) CK Cezmi K. Coordinator Assistant > "I encountered challenges when configuring integration of OpManager MSP with some other ticketing systems as well." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771317) RL Ringo L. IT Analyst > "With these, I can create templates that apply to many client environments so as to have standard performance." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6785785) MM Mohamed M. Area Manager > "One functional issue is that some of them are not synchronized in real-time concerning other related log data points." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6773445) MH Martin H. Purchasing Analyst > "The best about OpManager MSP is the extent of the custom reporting and display feature." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6791432) NM Nermin M. Data Engineer > "It can sometimes apply credential improperly which results in little disparity in the monitoring data." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6784799) WG Waleed G. Project Manager > "OpManager MSP supports a proper range of devices from the multiple vendors to make the work of the system effortless." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6786382) AR Alejandro R. Marketing Manager > "The SNMP-based discovery process may not give correct details of the device and leads to guesswork." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771299) AR Alejandro R. Marketing Manager > "I found such aspects as multi-client segmentation to be great and effective because it allows for easy shifting between the customer views." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771299) CT Cenk T. Operations Manager > "Some of the SNMP polling intervals I observed were less tunable than required for higher frequency monitoring." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6793136) KP KEERATI P. Computer Engineer > "The multi-tenant system enabled me to manage many client networks in one interface." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6779052) YC Yuri C. Area Manager > "The flaws that have been noted include the alert system produces repetitive signals of the same event." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771277) CT Cenk T. Operations Manager > "Through integrated automation workflows of the actions performed on devices, OpManager MSP came in handy." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6793136) HC Hector C. Import Manager > "I have found that it does not have a right integration with some tools which affects other applications in the framework." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6753563) JL Jean L. External Consultant > "Our customer base has particularly been helped by the customer segmentation feature in ManageEngine OpManager MSP." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6748509) MH Martin H. Purchasing Analyst > "One of the challenges I have faced is the time it takes to set up multi-client alert system." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6791432) ME Matthias E. Software Engineer > "The system has its alerting feature which is another powerful feature implemented by OpManager MSP." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6785798) JL Jean L. External Consultant > "There are some areas which I have found to have inadequate integration with other external ticketing systems." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6748509) MM Mohamed M. Area Manager > "OpManager MSP enhances my service delivery in the provision of managed services." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6773445) TE Tolga E. Head of Department > "One functional shortfall I observed is the lack of integration to some of the firewall vendors." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6781680) MM Mohammad M. Splunk System Administrator > "I was able to get the basic points of real-time performance monitoring that was invaluable to the success of the project." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6764293) ME Matthias E. Software Engineer > "I realized that it just does not commence turning on alerts directly after a maintenance window without another manual update." [See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6785798) [View Reviews](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) ## User interface 4.55 (288) 4.39 (72) ### Features ManageEngine OpManager Top features 42/47 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - Anomaly Detection - API - Audit Trail - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - Customizable Reports - Dashboard - Data Visualization - Device Auto Discovery - Downtime Tracking - Event Logs - Generative AI - Incident Management - IP Address Monitoring - Maintenance Scheduling - Multi-Location Monitoring - Network Analysis - Network Mapping - Network Resource Management - Patch Management - Performance Metrics - Predictive Analytics - Real-Time Data - Real-Time Monitoring - Remediation Management - Remote Monitoring & Management - Reporting & Statistics - Search/Filter - Server Monitoring - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - SSL Security - Third-Party Integrations - Threshold Alerts - Troubleshooting - Uptime Reporting - User Management - Virtualization - Vulnerability Scanning - Web Traffic Reporting - Workflow Automation [See all features](https://www.capterra.com/p/251336/ManageEngine-OpManager/#features) ManageEngine OpManager MSP 39/47 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - Anomaly Detection - API - Audit Trail - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - Customizable Reports - Dashboard - Data Visualization - Device Auto Discovery - Downtime Tracking - Event Logs - Generative AI - Incident Management - IP Address Monitoring - Maintenance Scheduling - Multi-Location Monitoring - Network Analysis - Network Mapping - Network Resource Management - Patch Management - Performance Metrics - Predictive Analytics - Real-Time Data - Real-Time Monitoring - Remediation Management - Remote Monitoring & Management - Reporting & Statistics - Search/Filter - Server Monitoring - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - SSL Security - Third-Party Integrations - Threshold Alerts - Troubleshooting - Uptime Reporting - User Management - Virtualization - Vulnerability Scanning - Web Traffic Reporting - Workflow Automation [See all features](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#features) ### Recognition ManageEngine OpManager is recognized as a top-rated tool in 5 Capterra Shortlist reports ManageEngine OpManager MSP is recognized as a top-rated tool in 1 Capterra Shortlist reports Best Value Managed Service Providers (MSP)Software (2026)  ### Deployment & support ManageEngine OpManager Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ManageEngine OpManager MSP Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details ManageEngine OpManager - By ManageEngine - Located in United States - Founded in 1996 ManageEngine OpManager MSP - By ManageEngine - Located in United States - Founded in 1996 ## Popular Comparisons [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.55 (288)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) vs 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