# Compare ManageEngine OpManager MSP vs ManageEngine OpManager 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare ManageEngine OpManager and ManageEngine OpManager MSP based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/212602-251336/ManageEngine-OpManager-MSP-vs-ManageEngine-OpManager

---

# ManageEngine OpManager vs ManageEngine OpManager MSP Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

ManageEngine OpManagerManageEngine OpManager MSP2/4 selected

[ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.5 (254)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

[ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.4 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

[## ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.5 (254)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting Price

$95.00/year

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.5

Reviews Sentiment

Based on [254 reviews](#user-reviews)

Positive

249

Neutral

5

Negative

0

[## ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/)[4.4 (72)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.7

Ease of Use

4.6

Customer Service

4.7

Reviews Sentiment

HB

TV

RB

Based on [72 reviews](#user-reviews)

Positive

69

Neutral

3

Negative

0

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,675 reviews from network monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Real-Time Monitoring

4.7

Real-Time Data

4.7

Alerts/Notifications

4.6

Server Monitoring

4.7

Dashboard

4.6

73%Fit

Not enough reviews

Feature ratings

Real-Time Monitoring

4.7

Real-Time Data

\--

Alerts/Notifications

4.6

Server Monitoring

4.6

Dashboard

4.6

User satisfaction

User satisfaction

4.5

User reviews[254](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.5

User satisfaction

4.4

User reviews[72](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.8

Customer support

4.7

Price starts from

Price starts from

$95Flat Rate, Per Year

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Admins who are looking into network management, server management, bandwidth management, configuration management, network capacity planning, fault diagnostic and troubleshooting.

Best for

Customer Service Representative, Customer Service Specialist, Customer Service Manager, Technical Support Specialist, Technical Support Manager

## User reviews

Pros & cons

VR

Verified Reviewer

System Adminstrator

> "With OpManager the tracking of IT asset like severs, switches, routers, firewalls is made easy together with virtualized infrastructure in..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7105916)

MG

Mohammad G.

General Manager

> "The drawback I experienced was when one seeks to create fully customized to suite the required format of the dashboard widgets, one is..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123)

VR

Verified Reviewer

IT Engineer

> "Op manager is an effective tool for centrally monitoring our organizational network devices and servers. since selecting op manager , the..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7065592)

GBG

Gudni B G.

Admin

> "Strange to say but the fact it is solely on premises is also a negative factor for we can not monitor from outside without opening up our..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7036501)

AKP

Alok Kumar P.

IT

> "Visualization and Reporting: Users appreciate the customizable dashboards, business views, and detailed reports (e.g., bandwidth utilization,..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7052410)

JD

Jhonny D.

Senior IT Manager

> "VM specific ESXi host bottlenecks such as vCPU wait time lack some granularity especially in the virtual environment monitoring."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634)

AR

Arjun R.

Systems and Network Supervisor

> "ManageEngine OpManager is generally praised for its comprehensive network monitoring, user-friendly interface, and robust features that help..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7113145)

JL

Jean L.

External Consultant

> "It had a flaw of sending the mobile alerts with some delay that was not ideal for incidents that require instant action."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275)

KP

Kevin P.

Manager - IT

> "Its real-time monitoring capabilities, extensive device support, and customizable reporting option are standout features that make it an..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7049858)

PS

Peter S.

IS Engineer

> "The ManageEngine OPManager base installed version 12.0 was flagged a vulnerable by Tanium."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228)

NH

Neal H.

Systems Engineer

> "A lot more device metrics for tracking than we expected, makes it easy to see which devices are not only down but are having load issues, and..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7075997)

CG

Carlos G.

IT Director

> "I realized that the SNMP trap processing happened to be event-based and it sometimes failed to capture the entire event at times."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784772)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "Specifically, features such as the ability to work in VMware and Hyper-V environments allowed me to monitor the use of resources in real time."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6771391)

CV

Cleriston V.

IT System Administrative

> "A web hook status code sometimes wasn’t interpreted correctly, so I needed to correct it and adjust the format of the web hook."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774238)

JL

Jean L.

External Consultant

> "From that, the performance monitoring graphs as well as SLA base alerts enabled me to sustain uptime in a production environment."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275)

ES

Eser S.

Computer Engineer

> "I noticed that the synchronizing of data from the central server to the other remote locations was slow during high loads."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826)

JT

Jitendra T.

It analysts

> "The tool offers comprehensive network monitoring with an intuitive interface, making it easy to manage devices, track performance, and detect..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6836899)

JD

Jhonny D.

Senior IT Manager

> "It gives basic stats but lacks more informativeness of metrics that native hypervisor tool can offer."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781634)

MG

Mohammad G.

General Manager

> "I outsource dashboards of OpManager that include Bandwidth, Device Health and Critical Alerts which saved much of time."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6793123)

ES

Eser S.

Computer Engineer

> "In few of these cases, the alerts were not given near real-time because the data updates had been delayed from the branch offices."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774826)

RL

Ringo L.

IT Analyst

> "One of the benefits has been that we are able to monitor in real-time the performance of routers, switches as well as servers."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787546)

AS

Ashraf S.

Digital Marketing Manager

> "I needed to verify unfamiliar activities through additional resources which caused minor interruptions to my diagnostic processes."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780007)

DH

Devon H.

System Engineer

> "Overall, I am very happy with how ManageEngine OpManager makes my job easier, it gives a single pane of glass for monitoring and detecting..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

HK

Huseyin K.

Senior IT Engineer

> "Some issues have been realized with the lack of support for certain vendor-specific MIBs in the architecture of the DGM."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6766164)

DH

Devon H.

System Engineer

> "It increases the IT Departments productivity by being able to react and respond quicker to and detected issues."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

VR

Verified Reviewer

IT Manager

> "SAP add-on unable to fully monitor SAP system."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7087760)

BP

Bishnu P.

Network Engineer

> "We have great vision of our network ranging from the bandwidth usage all the way down to the operating of the devices that are connected to..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6782362)

SG

Santosh G.

Remote PERM Paralegal

> "It seemed that the licensing can be somewhat confusing such as when one is adding more devices to monitor in the network."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764551)

RB

Ruhan B.

Head of Unit for Contract Implementation

> "That way the presence of the system is beneficial as it gives the possibility to intervene and repair quickly reducing the time spent on..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6767742)

HB

Hicham B.

Cloud Architect

> "Some features were missing from the application monitoring module, which reduced its usefulness in some instances."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6785533)

SA

Shuaieb A.

IT Administrator

> "The customizable alerts and reports allow for more tailored network management, while the automation features save time by handling routine..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6516303)

RB

Ritu B.

Computer Facilitator

> "One disadvantage of using it is that integrating it with certain third-party applications can prove to be rather complicated."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6764329)

TV

Tiffany V.

Systems Engineer

> "This traffic data has been important for enhancing the performance of the network and it would not have been possible to provide detailed..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787526)

DB

Duniemu B.

IT Project Manager

> "Every time there was a network expansion what I observed was that OpManager didn’t assign these new devices into the correct category."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6779087)

AS

Ajit S.

IT Services Manager

> "The customizable, user-friendly dashboard lets you quickly visualize key network metrics and alerts, streamlining the monitoring process..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6699703)

BG

Bhavin G.

Manager

> "Limited Cloud Monitoring. While customizable, setting up advanced reports, scripts, and workflows can be challenging without technical..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

YA

Yusra A.

IT Engineer

> "This increases scalability as I can easily detect resource contention hence do optimization, and also improves server performance.​"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6767175)

HT

Hakim T.

Software Engineer

> "This at times caused some delays and required some checking to ensure that the network connectivity was okay.​"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784598)

HT

Hakim T.

Software Engineer

> "Through the prompt identification of networks problems using OpManager’s monitoring solutions, I was able to solve them on the fly."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6784598)

TV

Tiffany V.

Systems Engineer

> "One of the problems I discovered with this software is that of the device discovery feature."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6787526)

BG

Bhavin G.

Manager

> "It offers real-time monitoring, automation, and customizable dashboards, making it a strong choice for IT teams."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

NK

Nishant K.

Technical Support

> "Too Many Add-Ons / Fragmented Features"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

HC

Hector C.

Import Manager

> "Using ManageEngine OpManager we can easily discover devices on the network and map them into respective categories thereby saving time and..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6751636)

NK

Nishant K.

Technical Support

> "Too Many Add-Ons / Fragmented Features"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

MGG

Madan Gopal G.

Senior Engineer

> "With the purchase of OPmanager for my organization Our stress of proactive monitoring is reduced."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7048154)

MP

Mike P.

Network Analyst

> "Setting up personalized dashboard is a bit tedious."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7027315)

Emmanuel K.

Chief Technology Officer

> "The alerts are on point and provide the proactive approach we have been looking to to address Infrastructure related tickets."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7083241)

NK

Nishant K.

Technical Support

> "Configuration Backups (NCM) Can Be Unreliable"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7051266)

BP

Bishnu P.

Network Engineer

> "Through the customization of dashboards in OpManager, the information essential to our team is available without difficulties.​"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6782362)

AS

Ashraf S.

Digital Marketing Manager

> "Some application categories experienced inconsistent classification patterns which I observed periodically."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780007)

BG

Bhavin G.

Manager

> "ManageEngine OpManager is a solid choice for network monitoring, especially for all types of businesses looking for a budget-friendly,..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6709540)

PB

Pavan B.

Senior network engineer

> "Performance can degrade at very large scales without substantial hardware"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6865269)

EC

Emma C.

Plant and Quality Manager

> "I have saved myself several times from situations that can be described as cascading failures because I was able to identify the root causes..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6773729)

PS

Peter S.

IS Engineer

> "The support does not always solve the issues. "

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7103228)

IA

Islam A.

IT Manager

> "Custom widgets, topology maps, and business views make it easy to tailor the monitoring experience to specific needs."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6852207)

DL

Dragan L.

IT Manager

> "Sometimes it's difficult to clear the alert when you're outside the office."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6857901)

VR

Verified Reviewer

IT Manager

> "Also, the Alarms generated that helps to improve the setup of our systems."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7036632)

VR

Verified Reviewer

Applications and Packaging Specialist

> "The SMS notifications are not functioning as expected and frequently encounter disruptions."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6341839)

PE

Paketleme E.

Technical Support officer

> "I like that OpManager constantly check WAN links between different branch offices with packet loss and latency."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6781658)

DH

David H.

IT Administrator

> "How many patches there can be and I sometimes run into installation errors with patches."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6256583)

MB

Matthias B.

Head of IT

> "Quick error reporting, proactive monitoring, very stable and great programm for the most needs in litte to big companies"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6853289)

BP

Bishnu P.

Network Engineer

> "Data missing or report not readily available."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6782362)

KP

Kuldeep P.

IT-Manager

> "The interface is user-friendly, with dashboards that make it easy to track network health at a glance."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7048871)

AS

Arun S.

Systems Engineer

> "It isn't as intuitive as we would like, and demands the hand of a knowledgeable technician for optimal configuration."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6759163)

RN

Ritika N.

Project Engineer

> "The OpManager has made it easier to manage servers in multiple sites than when they were doing it separately."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6790734)

AS

Arun S.

Systems Engineer

> "First, it's not as accurate as we need for Linux server management."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6759163)

JT

Jitendra T.

It analysts

> "I love the customizable dashboards—it gives me exactly the info I need at a glance also network device monitoring gives detailed information"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6836899)

HC

Hector C.

Import Manager

> "I observed a lack of depth with regards to the monitoring of storages."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6751636)

PM

Prasad M.

System Advisor IT

> "Tool for monitoring entire infrastructure, allow you to ease of access with UI, maximum monitoring parameters available, non-administrator..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6723914)

TO

Timothy O.

Sr Cloud and Infrastructure Engineer

> "Cost can be quite expensive"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7008391)

DH

Devon H.

System Engineer

> "The UI is very intuitive and easy to navigate, with custom dashboards being one of my favourite features."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___7085236)

SO

Shawn O.

Network Administrator

> "I don't get a helpful error when the configuration is somehow incorrect."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6586662)

GK

Gurjinder K.

Network engineer

> "We love monitor our network gears and backup with integrated NCM in single application."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774674)

MH

Magdi H.

IT Operations Manager

> "Sometimes configuring health parameters for a group of objects is a bit demanding and not as clear."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___4995653)

MB

Matthias B.

Head of IT

> "Some configurations are tricky at first, but we solved 99% on our own without support, so it is a great programm to ensure your network is..."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6853289)

BC

Bart C.

Director IT

> "it was a little bit difficult to implement"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6650960)

JL

Jean L.

External Consultant

> "Connected devices were recognized by ManageEngine OpManager without delay and could be grouped in the proper logical way."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6774275)

DP

Dipesh P.

IT Administrator

> "It is difficult to configure customize templet for some of the vender"

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___4918739)

DA

Damir A.

IT Support Specialist

> "I found that OpManager provided me application servers’ and load balancers’ performance in detail."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___6780290)

Brett R.

Software Engineer

> "Sometimes false alerts are received, even though the application is working correctly."

[See full review](https://www.capterra.com/p/251336/ManageEngine-OpManager/#Capterra___3580073)

[View Reviews](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

HB

Hicham B.

Cloud Architect

> "It assists me in tracking diversified information across various platforms, whether servers or particular applications, which aids in diagnosing issues..."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6792137)

AT

Alexandru T.

Project Quality Manager

> "There is a constraint while creating SLA reports for clients having mixed infrastructure. If a client has hybrid environments, devices are not separated..."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6785591)

TV

Tiffany V.

Systems Engineer

> "OpManager MSP offers the best means of assessing the health of devices and network traffic as well as topology, and I can identify problems with..."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6787529)

JC

Jerome C.

Customer Support Manager

> "When implementing new clients for those who already possess some infrastructure, the discovery engine misses some less popular SNMP-enabled devices..."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6785837)

RB

Ruhan B.

Head of Unit for Contract Implementation

> "It let me keep track of different client networks separately yet at the same time it let me have a bird’s eye view and the remote management was a..."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771359)

FN

Felix N.

Technical Support Agent

> "It affects the discovery phase of the system because it misidentifies some devices and the user has to manually categorize them."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6790836)

OA

OMAR A.

Senior Professor

> "With ManageEngine OpManager MSP network monitoring in real-time is highly commendable because I receive immediate notifications on whether the network is..."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6769989)

CK

Cezmi K.

Coordinator Assistant

> "Most of the API based integrations were not as smooth as I expected and used to adjust them based on out current toolchain."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771317)

MG

Margaux G.

Operations Director

> "I found it useful that OpManager MSP offers an efficient approach to remote client network monitoring with real-time device health and configurable..."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6781517)

MA

Mohamed A.

IT Infrastructure and Technical Support Manager

> "When a device is associated with many other devices, the structure of the network map may lack comprehensive presentation."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6773665)

MM

Mohammad M.

Splunk System Administrator

> "It helped in recognizing various network problems among the clients and predetermining them to avoid interruptions and guarantee their dependable..."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6764293)

FM

Faisal M.

Senior Portfolio Manager

> "Even in some cases when the user was seeking a specific device template, the was not immediately available and had to be manually configured."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6779975)

MG

Margaux G.

Operations Director

> "I was able to group my clients based on each other, which helped clear out the diagnostic confusion for my team and for us to act on it."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6781517)

OA

OMAR A.

Senior Professor

> "Some of the diagnostic functions may not be sufficient in advanced cases and may require the use of third-party applications."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6769989)

AU

Adrian U.

Internal Medicine

> "We received timely alerts that enabled us to deal with such cases early enough hence ensuring that the service delivery to the clients was not..."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6764529)

AS

Ashraf S.

Digital Marketing Manager

> "Backlog of syslog information collected from remote devices is incomplete where there is high activity from the device."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6780011)

FC

Feyna C.

Senior Sales Strategist

> "The use of dashboards in OpManager MSP is very useful since one may customize the view for each client according to the client’s preferences."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6790743)

FC

Feyna C.

Senior Sales Strategist

> "Creating the generalized reports from records of history can be slow, most especially if large groups of data are involved."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6790743)

PE

Paketleme E.

Technical Support officer

> "I found it useful that OpManager MSP enables one to segregate client environments and configure the thresholds based on customers."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6773429)

CK

Cezmi K.

Coordinator Assistant

> "I encountered challenges when configuring integration of OpManager MSP with some other ticketing systems as well."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771317)

RL

Ringo L.

IT Analyst

> "With these, I can create templates that apply to many client environments so as to have standard performance."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6785785)

MM

Mohamed M.

Area Manager

> "One functional issue is that some of them are not synchronized in real-time concerning other related log data points."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6773445)

MH

Martin H.

Purchasing Analyst

> "The best about OpManager MSP is the extent of the custom reporting and display feature."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6791432)

NM

Nermin M.

Data Engineer

> "It can sometimes apply credential improperly which results in little disparity in the monitoring data."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6784799)

WG

Waleed G.

Project Manager

> "OpManager MSP supports a proper range of devices from the multiple vendors to make the work of the system effortless."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6786382)

AR

Alejandro R.

Marketing Manager

> "The SNMP-based discovery process may not give correct details of the device and leads to guesswork."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771299)

AR

Alejandro R.

Marketing Manager

> "I found such aspects as multi-client segmentation to be great and effective because it allows for easy shifting between the customer views."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771299)

CT

Cenk T.

Operations Manager

> "Some of the SNMP polling intervals I observed were less tunable than required for higher frequency monitoring."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6793136)

KP

KEERATI P.

Computer Engineer

> "The multi-tenant system enabled me to manage many client networks in one interface."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6779052)

YC

Yuri C.

Area Manager

> "The flaws that have been noted include the alert system produces repetitive signals of the same event."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6771277)

CT

Cenk T.

Operations Manager

> "Through integrated automation workflows of the actions performed on devices, OpManager MSP came in handy."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6793136)

MH

Martin H.

Purchasing Analyst

> "One of the challenges I have faced is the time it takes to set up multi-client alert system."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6791432)

ME

Matthias E.

Software Engineer

> "The system has its alerting feature which is another powerful feature implemented by OpManager MSP."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6785798)

TE

Tolga E.

Head of Department

> "One functional shortfall I observed is the lack of integration to some of the firewall vendors."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6781680)

MM

Mohamed M.

Area Manager

> "OpManager MSP enhances my service delivery in the provision of managed services."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6773445)

ME

Matthias E.

Software Engineer

> "I realized that it just does not commence turning on alerts directly after a maintenance window without another manual update."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6785798)

MM

Mohammad M.

Splunk System Administrator

> "I was able to get the basic points of real-time performance monitoring that was invaluable to the success of the project."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6764293)

HC

Hector C.

Import Manager

> "I have found that it does not have a right integration with some tools which affects other applications in the framework."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6753563)

HB

Hicham B.

Cloud Architect

> "I specifically like the way ManageEngine Applications Manager helps in the monitoring of applications."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6792137)

JL

Jean L.

External Consultant

> "There are some areas which I have found to have inadequate integration with other external ticketing systems."

[See full review](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#Capterra___6748509)

[View Reviews](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/)

## User interface

4.52 (254)

4.39 (72)

### Features

ManageEngine OpManager

Top features

42/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/251336/ManageEngine-OpManager/#features)

ManageEngine OpManager MSP

39/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/#features)

### Recognition

No recognitions have been awarded to ManageEngine OpManager

No recognitions have been awarded to ManageEngine OpManager MSP

### Deployment & support

ManageEngine OpManager

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

ManageEngine OpManager MSP

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

ManageEngine OpManager

-   By ManageEngine
-   Located in United States
-   Founded in 1996

ManageEngine OpManager MSP

-   By ManageEngine
-   Located in United States
-   Founded in 1996

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