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Target First vs Chatbase: Which is a better fit?

Updated on February 9th, 2025
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Summary
Features in Live Chat
23
Best performer
31
  • Activity Dashboard
  • API
  • Autoresponders
2
31
  • Real-time Consumer-facing Chat
User satisfaction
4.2
User reviews10
Ease of use
4.6
Functionality
4.3
Value for money
4.1
Customer support
4.5
4.3
User reviews73
Ease of use
4.6
Functionality
3.9
Value for money
4.3
Customer support
3.8
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

All B2C or B2B companies that look for a full range solution to get in touch with their website visitors when they want, with the right channel and with the good message.

Not provided by vendor

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
212607
3 screenshots
10012414
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Activity Dashboard
207
Important
API
388
Important

Target First

Top Features
23/31
  • Collaboration Tools
  • Contact Management
  • CRM
  • Document Storage
  • Real-Time Analytics
  • Real-time Consumer-facing Chat
  • Single Sign On
  • Support Ticket Management
  • Activity Dashboard
  • API
  • Autoresponders
  • Canned Responses
  • Chat/Messaging
  • Customizable Branding
  • Email Management
  • File Sharing
  • Geotargeting
  • Interaction Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Proactive Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Surveys & Feedback
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
See All features
Hide Live Chat Software Features -

Chatbase

2/31
Show Live Chat Software Features +

Target First

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Chatbase

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Target First
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatbase
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Target First
  • By Target First
  • Located in France
Chatbase
  • By Chatbase.co
  • Located in Canada
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