--- title: "Arketa Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Arketa Software - reviews, pricing plans, popular comparisons to other Fitness products and more." source_url: "https://www.capterra.com/p/212718/Arketa/" page_type: "product" language: "en" --- # Arketa Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Arketa ## What is Arketa? Arketa is a fitness and wellness platform that handles booking, client and staff management, reporting, marketing, and a branded app in one place. It also covers what a lot of studio software leaves out: events, teacher trainings, retreats, and on-demand video. The reporting includes a built-in AI assistant you can ask about your data in plain English, along with campaign tracking that shows which marketing actually brings in revenue. It's used by yoga and Pilates studios, gyms, and recovery businesses, from a single location to multi-location brands. The team has run studios themselves, and if you're moving from other software, they handle the switch for you: clients, packages, and stored payment cards all move over with a dedicated onboarding manager. ## What is Arketa used for? [Fitness](https://www.capterra.com/fitness-software/)[Pilates Studio](https://www.capterra.com/pilates-studio-software/)[Yoga Studio](https://www.capterra.com/yoga-studio-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 111 user reviews Reviews sentiment Positive 83% Neutral 5% Negative 12% ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Fitness / 2026 - Yoga Studio / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Arketa?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.arketa.com/&name=Arketa) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Arketa 4.3 (111) VS. [4.6 (3,206)](https://www.capterra.com/p/146651/My-PT-Hub/reviews/) Starting Price Contact vendor Starting Price $22.5 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (111) Ease Of Use 4.4 (3,205) Value For Money 4.3 (107) Value For Money 4.6 (3,033) Customer Service 4.3 (110) Customer Service 4.5 (2,881) ## Arketa alternatives [4.8 (419)](https://www.capterra.com/p/202837/Everfit/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (82)](https://www.capterra.com/p/215808/FliiP/reviews/) Starting price $249.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (243)](https://www.capterra.com/p/190526/LegitFit/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.3 (332)](https://www.capterra.com/p/197172/bsport/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/212718/Arketa/alternatives/) ## FAQs about Arketa Overview ### What problems does Arketa solve? Arketa solves the hassle of running fitness and wellness businesses across disconnected tools by combining scheduling, client management, memberships, livestreams, private sessions, and on-demand content in one easy system. Studio owners, instructors, front-desk teams, and solo trainers use it to cut admin work, simplify setup, and manage hybrid offerings without technical complexity. Answer based on 36 reviews Overview ### Which roles and teams benefit most from Arketa? Arketa is most used by studio owners, founders, and executive leaders who run fitness and wellness businesses and need one system for scheduling, payments, memberships, and client management. Studio managers, client experience teams, and trainers benefit by streamlining class operations, improving communication, and delivering smoother booking and service experiences. Answer based on 111 reviews Overview ### What company size and industries is Arketa built for? Arketa is built mainly for small fitness and wellness businesses, with 98% of reviewers from small companies and 86% in Health, Wellness and Fitness. It also appears in Sports at 4% and Consumer Services at 3%, with fitness as the most common use case at 72%. Answer based on 111 reviews Features and Usability ### What are the key features of Arketa? Arketa includes core studio management features like class scheduling, online booking, membership management, payment processing, and automated emails and reminders. Differentiating features include a branded mobile app, on-demand video library, website integration, and support for in-person, virtual, and hybrid classes, plus events and workshops. Answer based on 61 reviews Integrations ### Which third-party tools and platforms does Arketa integrate with? Arketa integrates with Stripe, Zoom Workplace, Squarespace, Flodesk, and Zapier, based on repeated reviewer mentions. Official integrations expand that list to Google Calendar, HubSpot CRM, Twilio, Klaviyo, ClassPass, and Facebook Business Suite. In total, Arketa connects to 10 third-party tools and platforms across payments, video, websites, and marketing. Answer based on 24 reviews Getting Started and Support ### What training and onboarding options does Arketa offer? Arketa provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer written and visual reference materials for self-paced learning and review. Answer based on 8 reviews Getting Started and Support ### What customer support options does Arketa offer, and how do users rate the experience? Arketa offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Many users describe support as responsive, friendly, and helpful during onboarding and troubleshooting. Others report inconsistent experiences, including slower follow-up, reliance on help articles or scheduled sessions, and frustration when technical issues or migrations took longer to resolve. Answer based on 66 reviews Features and Usability ### What features does Arketa offer for studios and fitness businesses? Arketa offers scheduling, booking, memberships, on-demand content, website embeds, automations, branded apps, and other tools for fitness studios. Many small business owners find the feature set broad and useful, though some teams say certain workflows feel clunky, some tools take time to learn, and promised capabilities may need verification. Answer based on 21 reviews Bugs and issues ### Does Arketa have bugs or reliability issues? Arketa shows ongoing reliability concerns, especially around glitches, dashboard changes, billing behavior, and occasional booking or timezone errors. Small studios and established fitness businesses often like the concept, but many report needing workarounds, extra support, or patience while fixes roll out and product changes settle. Answer based on 32 reviews ## Who uses Arketa? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 2,674 Fitness reviews Capterra data shows that buyers of fitness software rank the following features as their top priorities: - **Client Management** (**55%** of reviewers rated this feature as critical) - **Online Booking** (**60%**) - **Electronic Payments** (**53%**) Arketa supports all three features that reviewers rate most highly: **Client Management**, **Online Booking**, and **Electronic Payments**. Together, these capabilities help fitness businesses keep member information organized, let clients schedule sessions easily, and process payments in one place, allowing teams to save time, reduce manual admin work, and deliver a smoother customer experience. Client Management 3.9 (33) 75.76% of 33 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Online Booking 4.2 (66) 77.27% of 66 reviewers that rated this feature as important or highly important It gives you a straightforward way for clients to book classes online, either via website or mobile. Users think the booking process is intuitive, easy to set up, and convenient for both staff and clients, though some mention occasional glitches or confusion with recurring sessions. Electronic Payments 4.5 (48) 75.00% of 48 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Membership Management 4.4 (58) 74.14% of 58 reviewers that rated this feature as important or highly important Database of members to track personal information of individuals and families Class Management 4.3 (67) 76.12% of 67 reviewers that rated this feature as important or highly important With this capability, you can easily customize, schedule, and manage classes, including adding details, editing in bulk, and tracking attendance. Reviewers appreciate the user-friendly dashboard, simple setup, and flexibility to adjust classes or view registrations and cancellations quickly. Payment Processing 4.3 (66) 72.73% of 66 reviewers that rated this feature as important or highly important Arketa offers seamless payment processing through Stripe, enabling quick payouts, easy refunds, and membership management. Reviewers indicate setup is simple, integration with Stripe is smooth, and payments are reliable, though some mention high processing fees and missing Apple Pay support. Arketa 92 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Automates monthly billing for memberships, and assists with collecting fees for late payments or cancellations. Automatically create schedules based on business needs or employee availability and qualifications Completes tasks independently without constant human intervention Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Monitor service demand and performance to plan for adequate resources that meet business needs With this capability, you can easily customize, schedule, and manage classes, including adding details, editing in bulk, and tracking attendance. Reviewers appreciate the user-friendly dashboard, simple setup, and flexibility to adjust classes or view registrations and cancellations quickly. Online registration for classes Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Enable students, customers or employees to engage with each other in a particular space online or offline Users can create new contracts within the platform using built-in document creation features. Track, store, and access client contracts or licenses Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Works across multiple software systems or databases Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Process of gathering, measuring, and analyzing accurate data Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Electronically collect payments for goods or services Plan, execute, and analyze email marketing campaigns Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Tracks fitness and exercise performance Create custom workout plans for your clients based on their specific goals Intended for sports & fitness gyms Designed for yoga and pilates studios Automatically find mutually available meeting time slots across multiple calendars Manage the instructor/teacher's schedule, tasks, responsibilities Track and manage inventory levels to maintain proper supply Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Automate workflows and trigger campaigns based on customer actions Provides relevant marketing tools to support email campaigns, website branding, and other related advertising efforts. Contact members listed in the database through email, SMS, social, phone, etc. Online gateway through which members can access/update personal information Database of members to track personal information of individuals and families Provides tools to process apparell purchases online or on-site. Access software remotely via mobile devices Notifications via mobile devices Make reservations on the go through a mobile device Manage and support multiple locations Ability to break down and plan multi-step processes It gives you a straightforward way for clients to book classes online, either via website or mobile. Users think the booking process is intuitive, easy to set up, and convenient for both staff and clients, though some mention occasional glitches or confusion with recurring sessions. Accept and process online payment transactions Real-time registration over the web Arketa offers seamless payment processing through Stripe, enabling quick payouts, easy refunds, and membership management. Reviewers indicate setup is simple, integration with Stripe is smooth, and payments are reliable, though some mention high processing fees and missing Apple Pay support. Includes payroll module or integration to an external payroll provider which automates the recording of payroll. Accept and process customer payments for products or services using hardware and software Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions Trigger clickable pop-up messages Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Organize data in customized formats for viewing. Generate reports to observe business trends over time. Point or incentive based programs loyalty programs designed to increase customer engagement Manage reservations for classes, programs, and personal training to inform staff coverage. Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Allow organizations to streamline the check-in process for visitors. Record, update and manage waiting lists Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.2 (111) 4.2 Based on 111 reviews ## Pricing Value for money 4.3 (107) ### Starting price Free trial available [View all Pricing Plans](https://www.capterra.com/p/212718/Arketa/pricing/) Value for money 4.3 (107) 4.3 Based on 107 reviews ## Integrations [ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (110) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (110) 4.3 Based on 110 reviews ## User reviews Overall rating 4.3 Based on 111 reviews Filter by rating 5(77) 4(15) 3(6) 2(4) 1(9) Mentioned topic Sorted by most recent LF Lisa F. Owner Health, Wellness and Fitness ### "Arketa Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 2, 2026 So far it has been good and I have been satisfied. There does seem to be some issue to iron out but every agent that I have spoken with has done a fantastic job solving the issues. Pros I appreciate the customer support they offer - as a new client, there are so many questions that I have at all different times. Cons They need more customer service agents to answer questions in a more responsive timeframe - and there are some hiccups in the system, like when customers want to change their membership level. Alternatives considered [Momence](https://www.capterra.com/p/229516/Ribbon/) [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reasons for choosing Arketa Customer support and ease of client use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NT Nora T. Manager Health, Wellness and Fitness ### "Good Customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 1, 2026 I am generally satisfied with the support we get. I also like the option to get on a quick call with someone in case I need to. Pros Support is usually pretty good when I get someone on the East Coast replying. They are helpful and try to provide quick solutions Cons I don't like when I get someone in Australia or another country to support me. The time difference makes it very inconvenient to resolve issues fast for our members. Switched from [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) we were looking for vetter customer support which we believe we found at Arketa Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AJ Aubrey J. studio manager and instructor Health, Wellness and Fitness ### "Review from inBalance" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 1, 2026 Overall I've definitely enjoyed Arketa. I used mindbody for 6 years and I can say Arketa is a better experience and product overall. Pros I love that our members love it! Many of the features are easy to use. The members love the branded app. I do enjoy the quick responses when needing technical support. For the most part the dashboard is user friendly. Cons I don't love some of the updates. I don't like that there isn't a "today" option on the business app to get back to today's schedule. I don't love the auto save feature when writing broadcasts. This new feature has not made life easier. I don't love that we are not limited on how many emails we can send out each month. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) It wasn't user friendly, it wasn't easy to get technical/customer support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Erin S. Studio Manager Health, Wellness and Fitness ### "Arketa 2026" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 1, 2026 Overall, my experience with Arketa has been wonderful! It’s made managing the day to day operations of our studio much easier and provides a lot of useful functionality in one place. I find it significantly more intuitive than other platforms I’ve worked with, and I appreciate that the system continues to evolve and improve. The customer support has also been a major positive and makes it much easier to navigate any questions or issues that come up. I’ve been very happy with the platform and would definitely recommend it to other studios! Pros Arketa is much more intuitive and user friendly than other studio management software I’ve used. The interface is clean, visually pleasing, and makes it relatively easy to find what I need and navigate the different features. I also really appreciate how responsive and helpful the support team is! Cons There are certain settings and features that can be easy to overlook or aren’t always immediately intuitive to find, such as the email suppression list, activation toggles, and some of the more specific account or communication settings. Once you know where they are, they’re generally easy to use, but it can sometimes take a little digging. Switched from [Karmasoft](https://www.capterra.com/p/121490/Karmasoft/) This was the owner's decision but I believe we were having a good deal of issues with the old software and it was a bit outdated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TA Traci A. Owner Health, Wellness and Fitness ### "LOVE Arketa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2026 The Client Support is always there to help you. Client & Class Management is easy to navigate. The email and messaging are easy for staff and members. So happy we purchased Arketa for our studio! Pros Arketa Studio Software is a great value for your money. The learning curve is easy because Arketa works with you to help you with your studio needs. The Arketa site is very secure. Cons The Cons are not being able to talk to someone LIVE over the phone, but you can Text with them live. Alternatives considered [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Reasons for choosing Arketa Arketa was Affordable and offered more than its competitors Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tory V. Owner Health, Wellness and Fitness ### "Worth the Investment for Our Growing Pilates Studio" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2026 Overall, my experience with Arketa has been amazing. It has given us better systems, stronger reporting, and more opportunities to automate and streamline our studio’s operations. I love the app, our members love the app, and the support we receive from the Arketa team makes such a difference. There are a few features I would love to see expanded, especially within payroll and widget customization, but I also feel confident that the team listens to feedback and will continue improving the platform. Arketa has absolutely been worth the investment for our business! Pros The support team is one of the biggest things that stands out to me. They are incredibly helpful, respond quickly, and will even send personalized videos to walk me through something—whether I cannot find a feature, am trying to set up something new, or accidentally made a mistake. I also love Arketa’s tracking capabilities. Although it is an investment, I can clearly see how much revenue we have generated through automations, no-show fees, and other features, which makes the value very apparent. The built-in substitute management and calendar scheduling are also amazing. We previously needed a separate platform for those tasks, so having everything in one place has made managing our studio much easier. Cons The payroll reporting could be more robust. I currently have to export the data and run it through another system to check for scheduling overlaps, potential conflicts, and changes between pay periods. I would love to see more built-in payroll analysis, including the ability to compare totals from one pay period to another and automatically flag possible overlaps. I would also appreciate more customization within the widgets and purchase pages. For example, I have not been able to adjust certain widget dimensions, which means users sometimes have to scroll. It would be great if these pages offered customization similar to a website editor, although this has not been a major issue overall. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) We left Vagaro because it no longer supported the needs of our growing studio. We originally chose it because it was affordable and seemed like a practical option when we were first opening. However, as we grew and introduced more systems, we realized how limited its capabilities were. We could not easily charge no-show fees, promo codes were unreliable, and the overall booking experience was not what we wanted for our clients. We made it work for about a year, but it eventually became clear that it was not a sustainable long-term solution. Moving to a more expensive platform felt like a major and somewhat intimidating decision, but switching to Arketa has absolutely been worth the investment. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reasons for choosing Arketa We also considered Mindbody and Mariana Tek. Mindbody’s user interface did not feel modern or aligned with the elevated experience we wanted for our studio, so we did not pursue it further. Our decision between Mariana Tek and Arketa was much closer, but our experience with Abby, our Arketa sales representative, ultimately made a significant difference. She was incredibly helpful, followed up consistently, and answered every question honestly and thoroughly. I was very direct about features Mariana Tek claimed Arketa did not offer, and Abby took the time to show me exactly what Arketa could do. I also appreciated how respectfully Arketa handled comparisons with its competitors. Rather than speaking negatively about another company, the team stayed focused on demonstrating Arketa’s value. Abby also connected me with Nathan from Boost Pilates, an Arketa customer and fellow studio owner. Speaking with him gave me valuable firsthand insight and made me feel much more confident about the transition. The combination of Arketa’s capabilities, Abby’s exceptional support, and the opportunity to hear directly from another studio owner ultimately made Arketa the clear choice for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Ayla McCarthy C. Client Relations Manager Health, Wellness and Fitness ### "Switching to Arketa was a great choice! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 27, 2026 Overall, I have been very pleased with our switch to Arketa. We have been able to make our systems even more streamlined as a result of switching over to the software, and I am excited to keep learning and navigating the myriad of features available. I am incredibly grateful to the Arketa team too, who have been incredibly helpful and offered personalized and in-depth support at every step of the way! Pros What I like most about Arketa is the comprehensive tools it offers for scheduling, managing the client database, and interacting with clients. I appreciate that Arketa is incredibly customizable, and that we can make small shifts between various pricing options and booking models that we utilize between our two studios. The interface is also extremely user-friendly from both the studio and client ends, and the customer support is quick and reliable. Arketa has made managing classes across studios incredibly easy, and I am excited to continue to learn more about all of the available features (from automations to the various transactional messaging and data analysis options available)! Cons As far as cons, there are a few easily managed hiccups I've faced; however, I appreciate that Arketa offers a feature request tool and offers comprehensive and personalized support. Switched from [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) We needed a more comprehensive and customizable platform Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BR Briana R. Owner Health, Wellness and Fitness ### "Vivo Hot Pilates & Yoga Review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2026 Pros Arketa has made running my business a seamless process. There are endless tools that allow for processes to run efficiently and hands-off. The customer support team has been extremely helpful and quickly responsive to every question I have, and they are very patient and detailed! On top of that, they are constantly adding new features to improve the client experience even more. I especially love the in-house text messaging and phone calls with clients through Arketa, it keeps everything tracked in one place and is easily accessible for everyone on my team. Additionally, their marketing suite has great capabilities that allow you to run promos seamlessly, track income from broadcasts/automations, and create specialized workflows for the client groups you want to reach. Booking into classes is seamless and students are even able to pick their mat spot ahead of time which creates a smooth pre-class process! Overall, I am very satisfied with Arketa and grateful to have them as the backbone to my Pilates & yoga studio! Cons I haven't came across any major issues so far, I would just say that there is definitely a big learning curve when setting the software up. There are so many elements that are not explained to you during your onboarding sessions, so definitely take advantage of their customer support team and articles! The team has clarified any questions I have had and have helped me with getting everything set up properly. Alternatives considered [Mariana Tek](https://www.capterra.com/p/175281/Mariana-Tek/) Reasons for choosing Arketa Arketa is committed to constantly improving their features and tailoring to your needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HN Heather N. owner Health, Wellness and Fitness ### "Customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 August 26, 2026 I'm still in the beginning phase. Going live tonight. One of the reasons I left my other software vendor was due to poor customer support. Arketa has shown to far exceed my expectations in that arena (customer service dept and AI support). Very happy on that end. I will reserve judgment on the platform itself once we get going. Pros AI and Customer Support are prompt and efficient. All of my questions have been answered timely and in ways that I could easily understand and implement in real time. Cons Misrepresented with Sales - I still do not have a copy of my contract and need to review the videos to see where the misrep and/or misunderstanding came from. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) customer service and not using the products avail Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AL Amy L. Owner Health, Wellness and Fitness ### "Highly Recommend " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 26, 2026 Very positive. They've been really proactive and helpful wherever possible. Where they can't they usually provide a good reason. Pros Great customer service. Very responsive. They're responsive and try to make feature requests happen. Cons No complaints. Currently, they're updating often so you can get occasional surprises. Like all companies, you can't select what products you want to show but we haven't found anyone who can do that. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) better visibility for tracking of google ads, some customers simply couldn't access our schedule Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/212718/Arketa/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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