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PiPcall vs Acefone: Which is a better fit?

Updated on September 22nd, 2024
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Summary
Features in Softphone
47
Best performer
50
  • Call Center Integration
  • Caller Profiles
  • Call Logging
33
50
  • Interaction Tracking
User satisfaction
4.4
User reviews12
Ease of use
4.3
Functionality
4.3
Value for money
4.3
Customer support
4.5
4.7
User reviews132
Ease of use
4.6
Functionality
4.6
Value for money
4.7
Customer support
4.7
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

PiPcall is best for teams working in the office, at home and out-and-about.

We serve Small, Medium and Large enterprises for all their telephony needs and specialize in powerful integrations along with bespoke solutions as per the business requirements.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
212738 video thumbnail}
1 Video
264770 video thumbnail}
1 Video
212738
3 screenshots
264770
3 screenshots

PiPcall

Top Features
47/50
  • Interaction Tracking
  • Two-Way Audio & Video
  • Video Call Recording
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Auto-Dialer
  • Automatic Call Distribution
  • Call Center Integration
  • Call Center Management
  • Call Disposition
  • Caller ID
  • Caller Profiles
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Management
  • CRM
  • Customizable Caller ID
  • Fax Management
  • IVR
  • Live Chat
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • On-Demand Recording
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Reporting & Statistics
  • SMS Messaging
  • Spam Blocker
  • Third-Party Integrations
  • Video Conferencing
  • Voice Mail
  • VoIP Connection
  • Workflow Management
See All features
Hide Softphone Software Features -

Acefone

33/50
Show Softphone Software Features +

PiPcall

--

Acefone

  • Best Value VoIP
    Software (2023)
  • Best Value VoIP
    Software (2022)
PiPcall
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Acefone
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PiPcall
  • By PiPcall
  • Located in United Kingdom
Acefone
  • By Acefone
  • Located in United Kingdom
  • Founded in 2019
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