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SurveyMonkey Enterprise vs Reflective Research: Which is a better fit?

Updated on February 16th, 2025
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Summary
Key features rated by users
Features selected based on 12,585 reviews from Survey users.
% Fit
Not enough reviews
Feature ratings
Customizable Questions
4.6
Survey Builder
4.6
Reporting/Analytics
4.4
Data Import/Export
4.4
API
4.0
% Fit
Missing features
Not enough reviews
Feature ratings
Customizable Questions
4.0
Survey Builder
4.6
Reporting/Analytics
4.7
Data Import/Export
4.7
API
NA
User satisfaction
4.6
User reviews164
Ease of use
4.6
Functionality
4.4
Value for money
4.3
Customer support
4.2
4.8
User reviews52
Ease of use
4.7
Functionality
4.7
Value for money
4.7
Customer support
4.8
Price starts from
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Not provided by vendor
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Marketing, healthcare, HR, and education decision-makers concerned about business objectives and outcomes. IT professionals who need to support compliance or decisions with technology solutions.

Education Administrator Marketing Research Human Resources

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
Jennifer P
Teacher
5.0

Jennifer: Hello, I'm Jennifer. I'm a teacher. I give SurveyMonkey five out of five. And for more reviews like this, click below. I use SurveyMonkey to complete surveys and to sign up for various events. What I like most about SurveyMonkey is that it's really easy to use. There are dropdown menus and multiple choice items, and I can also write in detailed information if it relates and pertains to the survey that I am taking. One thing that I would change about SurveyMonkey would be the availability to include graphics or documents or pictures, something to that nature. So when I am taking a survey, I can include more authentic information.

How Capterra sources reviews
View all video reviews
No video reviews yet
User interface
212794 video thumbnail}
1 Video
No videos provided by vendor
212794
3 screenshots
10005409
1 screenshot
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

SurveyMonkey Enterprise

Top Features
32/43
  • Customizable Branding
  • Data Cleansing
  • Data Security
  • Drag & Drop
  • Dynamic Content
  • Email Reminders
  • Gamification
  • Multiple Question Types
  • Real-Time Data
  • Template Management
  • Visual Analytics
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Notifications
  • Anonymous Feedback
  • API
  • Customer Segmentation
  • Customizable Questions
  • Customizable Templates
  • Data Analysis Tools
  • Data Import/Export
  • Email Marketing
  • Feedback Management
  • Mobile Survey
  • Multi-Channel Distribution
  • Multi-Language
  • NPS Survey Structure
  • Offline Response Collection
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Reporting/Analytics
  • Response Quotas
  • Response Validation
  • Sentiment Analysis
  • Site Intercept Survey
  • Skip Logic
  • Support Audio/Images/Video
  • Survey Builder
  • Third-Party Integrations
  • URL Customization
See All features
Hide Survey Software Features -

Reflective Research

28/43
Show Survey Software Features +

SurveyMonkey Enterprise

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Reflective Research

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SurveyMonkey Enterprise
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Reflective Research
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SurveyMonkey Enterprise
  • By Momentive
  • Located in United States
  • Founded in 2009
Reflective Research
  • By Reflective Research
  • Located in United States
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