# Compare Twitter/X vs Promo.com 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Twitter/X and Promo.com based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/214056-223748/Twitter-vs-Promocom

---

# Twitter/X vs Promo.com Features and Cost Comparison

Last updated April 20th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Twitter/XPromo.com2/4 selected

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.5 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

[## Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.5 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.4

Ease of Use

4.6

Customer Service

4.1

Reviews Sentiment

Based on [1,803 reviews](#user-reviews)

Positive

1,634

Neutral

127

Negative

42

[## Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.3 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

Starting Price

$199.00/month

Value-for-Money

3.9

Functionality

4

Ease of Use

4.3

Customer Service

4.2

Reviews Sentiment

Based on [212 reviews](#user-reviews)

Positive

178

Neutral

14

Negative

20

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## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 6,337 reviews from social media marketing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Social Media Integration

NA

Email Marketing

NA

Post Scheduling

4.3

Campaign Planning

NA

Engagement Tracking

NA

\--%Fit

Missing features

Not enough reviews

Feature ratings

Social Media Integration

5.0

Email Marketing

NA

Post Scheduling

NA

Campaign Planning

NA

Engagement Tracking

NA

User satisfaction

User satisfaction

4.5

User reviews[1,803](https://www.capterra.com/p/214056/Twitter/reviews/)

Ease of use

4.6

Functionality

4.4

Value for money

4.5

Customer support

4.1

User satisfaction

4.3

User reviews[212](https://www.capterra.com/p/223748/Promocom/reviews/)

Ease of use

4.3

Functionality

4.0

Value for money

3.9

Customer support

4.2

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$199Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Not provided by vendor

Best for

We serve a variety of industries, including: - Real Estate - Digital Marketing - Professional Services - Health & Fitness - Retail & Ecommerce - Beauty & Care - Food - Education - Travel

## User reviews

Pros & cons

DD

Denise D.

Consultant

> "I deliver content from my blog and connect with some of the greatest people on the planet, Twitter, if used correctly..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7130134)

MMJ

Medina- Maldonado J.

Graphic designer

> "What I like least about Twitter is how algorithm determines the type of content to be seeing which could make me miss..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7136141)

Mustafa A.

Director

> "The introduction of monetization for creators and improved video features has made it more versatile, though it..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7127451)

AR

Amos R.

Owner

> "Sometimes the algorithm shows me the weirdest posts, it lacks team collaboration tools and you can't edit your posts..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7044596)

DM

David M.

Technical Support Engineer

> "I enjoy the speed with which I could post updates and reply to users, which allows to maintain the active presence and..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7072469)

Bryan J.

Democratic Presidential Candidate

> "The one dislike I got about twitter is about the disinformation that is sometimes spread on the website, I would..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7079464)

ET

Edward T.

Accountant

> "I adore Twitter mostly because it allows you to send an important message in a matter of seconds and be sure that..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7110995)

JFR

Joe Felix R.

Entertainer

> "The price isn't completely unreasonable, but it's not good to lock basic things like Post Engagement and longer posts..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7020552)

MW

Meegan W.

Educator

> "It’s super convenient for quick updates and casual browsing, even if it can get messy at times. Once you get used to..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7146554)

Earl T.

Owner Voice Talent

> "put great effort to finding how to contact support & appears there is no support."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7151451)

KM

Kim M.

Financial Manager

> "I can tell that an account is verified and the information posted from it is reliable when I see a blue-check mark on..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7152232)

DM

Demi M.

Community Manager

> "Definitely, that's a bad thing to allow twitos to have access to an authentication badge just by paying"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6865575)

LV

Luis V.

Account Executive

> "Twitter/X has been a valuable platform, for following up on trends and local discussions that are of interest to our..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7163224)

GJ

George J.

Graphic designer

> "I also don’t like its customer support team because they always slow to respond."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

MA

Moath A.

Operations Manager

> "It’s enabled me to find new suppliers, stay on top of project trends, and even network with others dealing with the..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6855759)

JC

John C.

Graphic designer

> "I don’t like as It makes fake news spread fast"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

DM

Dennis M.

Senior Frontend Engineer

> "What i like most about twitter is the Blue-Check mark feature. When i see an account with a blue-Check mark i know..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6822811)

JM

Jazzmen M.

Home health aid

> "I hate that they condone bullying and scamming allot."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7176459)

Mustafa A.

Director

> "The ability to engage directly with industry leaders, creators, and public figures is unmatched."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7127451)

GG

Guy G.

Director

> "The noise - it's harder to get heard, and the stream seems more cluttered with ads than ever before"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6394284)

CJ

Cassandra J.

Electrical engineering

> "What I like most about Twitter is that you have the options to post and retweet people's post and communicate"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7047773)

JU

Juliet U.

case manager

> "It can be overwhelming due to so much news etc."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7039911)

MD

Mwangi D.

Senior UX Engineer

> "It allows me to connect with experts in different Disciplines across the world."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7002018)

Emily O.

Verification and Quality Assurance Officer

> "I don't like that Twitter/X is hard when it comes to building audience as a beginner"

[See full review](https://www.capterra.com/p/214056/Twitter/#GetApp___6676102)

BR

Badru R.

Cyber security analyst

> "The fact that I get the latest and hottest news on it as it’s happening and also being able to connect with other..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6812880)

AA

Amr A.

Paediatrician

> "Full of scammers for cryptocurrency and other financial frauds- limited direct messages chat and need premium..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4996388)

DF

Daniel F.

Solutions Engineer

> "The search feature on Twitter/X has been great to find comments and information on topics of interest."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6887732)

Haidy M.

financial accountant

> "I am restricted to a limited number of letters, as it may sometimes be difficult for me to express myself using this..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6178536)

Iman G.

Student

> "You can use hashtags so that your tweet reaches to the like-minded people and people can comment on your tweet."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6683928)

MAK

Muhammad Aamer K.

Full stack web developer

> "I do not like the pricing for account verification there should be a way where there is no payment needed for any..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6067290)

GJ

George J.

Graphic designer

> "It serves as a place of learning for me,also a place of entertainment and inspiration for me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

JH

Joseph H.

CEO

> "The account is still linked to my email, and I'm caught in a loop with their customer service team and literally can't..."

[See full review](https://www.capterra.com/p/214056/Twitter/#SoftwareAdvice___4945565)

JFR

Joe Felix R.

Entertainer

> "To be able to interact with people I enjoy watching on YouTube and talking with others regarding things of my interest..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7020552)

HB

Hillary B.

Nurse

> "I feel most of the communication is a bit too public"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6617715)

JM

John M.

System Engineer

> "It's possible to stream live videos using Twitter/X. Again, I can easily create and post contents with Twitter/X."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6743893)

Esteban G.

IT Technician

> "Unchecked racism, blatant extremists views and politics which complements the awful Ad placement if you ever buy one."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6078906)

MMJ

Medina- Maldonado J.

Graphic designer

> "I like the availability of hashtags and mention ."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7136141)

AK

Aniket K.

Content Writer

> "The only thing which least like about twitter is that there are some bot accounts which use to create spam for other..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6017798)

SE

Sarah E.

Microbiologist

> "It is very good for sharing updates and news."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7133906)

MD

Mike D.

Owner

> "Unfortunately, the sources of the news are bias"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6631755)

DA

Donald A.

Graphic Designer

> "They have helpful customer service team ,with beautiful features."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

Esteban G.

IT Technician

> "Previous features that were free now put behind a paywall and egregious prices for the API."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6078906)

OK

Omar K.

Fulfillment Specialist

> "Overall Twitter/x is an excellent social media platform to get people’s opinions and thoughts and to show your..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6634476)

NR

Natalie R.

Administrator

> "I often get recommended content that I am not interested in"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6559968)

LW

Levin W.

Cashier

> "Overall experience is top tier social media I use it everyday I post all day long I love this app perfect"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7107188)

EP

Elijah P.

CEO

> "Scams can popup more often because you only have to pay for verification instead of being reviewed."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6289564)

JG

Johnson G.

Graphic designer

> "Their customer service staff is competent and quick to respond, which is why I like them."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7088632)

VR

Verified Reviewer

devlopeur

> "This can create echo chambers where users are only reinforced in their existing beliefs"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6289361)

JU

Juliet U.

case manager

> "There is also twitter space which helps one connect and learn."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7039911)

TL

Tyson L.

San Miali Electrician

> "Some of the ads and challenging to navigate and filter out unwanted content."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___5024443)

GJ

George J.

Graphic designer

> "I love as it makes family connections to themselves."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7095205)

TC

Tanirah C.

Manager

> "It has a lot of news like nonsense news pages that pop up even if it wasn’t recommended"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6278488)

JC

John C.

Graphic designer

> "I like its hashtag feature"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

MB

Mohit B.

studying

> "Twitter has been criticized for problems with online bullying, cyberbullying, and trolling."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6366154)

DA

Donald A.

Graphic Designer

> "It has awesome social media management"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

VR

Verified Reviewer

Backend Engineer

> "I think there are too many bot accounts on Twitter that could ruin our experience."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6077529)

Ashish A.

Customer Service Representative

> "The platform’s real-time interaction and analytics tools enable us to customize our content and efficiently measure..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6372936)

Matej P.

Assistant Director

> "Inability to stop harassment of some extreme groups."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6188606)

JC

John C.

Graphic designer

> "It makes content publishing easy"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7080325)

DFH

Diane F H.

Bus Driver Trainer Dispatcher

> "It entraps users to use up too much of their personal time"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6288447)

Betty O.

Founder

> "I love the "related posts" feature, It gives you several ideas and increases post reach"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6415998)

PK

Prafull K.

Freelance

> "It can be annoying at times to simply see offensive tweets."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6170059)

NZ

Najmeh Z.

PhD student

> "I stay informed about global trends by following debates and tracking tweets from companies and individuals I'm..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6064285)

MD

Muhanad D.

engineer

> "You must follow up on some posts that contain immoral content"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6143344)

NR

Natalie R.

Administrator

> "It helps me stay up to date with other researchers in my field and the projects they are working on"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6559968)

JF

Jessica F.

Author

> "Most of my tweets don't get many views. But this is probably my fault, not Twitter's.)"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6169759)

JG

Johnson G.

Graphic designer

> "Its easy learning curve appeals to me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7088632)

AA

Amr A.

Paediatrician

> "I am on twitter since 2011 but the problem now limited daily chat"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4996388)

ET

Edward T.

Accountant

> "I also like as their customer support team is so helpful."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7110995)

Sharon B.

Owner

> "The Trends that are shown are not focused on my country, when I choose Duth it shows trends from the Netherlands,..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4713839)

SA

Sarah A.

Researcher

> "Another thing I like about X is you can engage with content creators and representatives on this user friendly social..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6602895)

VR

Verified Reviewer

Backend Engineer

> "They like to spam in every post and feel annoying for me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6077529)

JM

John M.

Senior Software Engineer

> "It's simple to send direct messages with Twitter/X thus enhancing real-time team communication and collaboration."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6812948)

VR

Verified Reviewer

Senior Research Analytics Specialist

> "With rumors of bots, we are a bit hesitant to use this in our analysis....."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6168907)

Emily O.

Verification and Quality Assurance Officer

> "I like that Twitter/X helps build my personal brand through its post feature."

[See full review](https://www.capterra.com/p/214056/Twitter/#GetApp___6676102)

AH

Afnan H.

Interior designer

> "it has many of rules ,I do not like complicated apps ,like you can tweet with that much of letters maybe it is the..."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4002811)

DA

Donald A.

Graphic Designer

> "Incredible post management"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___7075231)

BP

Bonnie P.

Recruitment Mgr

> "Some of the advertising is not aimed at me."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6177774)

AJ

Alan J.

Servente

> "Being able to post photos and videos freely like Instagram."

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___6710819)

DL

David L.

Host

> "APIs aren’t allowed or extremely restricted now"

[See full review](https://www.capterra.com/p/214056/Twitter/#Capterra___4960330)

[View Reviews](https://www.capterra.com/p/214056/Twitter/reviews/)

Arheer G.

Manager

> "Promo.com can help you create business videos that can be used for social media marketing"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

MW

Michael W.

Manager

> "They have been terrible to deal with and I am only left to dispute the charge with my credit card company."

[See full review](https://www.capterra.com/p/223748/Promocom/#SoftwareAdvice___6576622)

NS

Nirav S.

Manager

> "You can integrate with social media handles and publish videos on social media directly using the tool Since social..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

VR

Verified Reviewer

Director of Digital Communications

> "It's perfectly fine, it just is not the type of software that becomes essential. If you are SOLELY going to make videos..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4031359)

RS

Rafieq S.

Chief Strategist

> "The product is relatively easy to work with and provides a wide variety of templates, which is most useful, especially..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4309999)

LM

Lucy M.

Creative Consultant

> "Too expensive for what I need - I'm not producing every single week, and you can't opt out of the monthly plan too..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4323648)

Arika N.

Manager

> "Promo is a very good tool to create social media videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___4356390)

MA

Marina A.

Marketer

> "Frequent technical issues when customizing videos, uploading logos, changing font or text size and then when you're..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Arheer G.

Manager

> "Has huge image and music library"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3838804)

MA

Marina A.

Marketer

> "I wanted a refund and they only gave me an $80 refund, when those 66 premium videos cost me WAY MORE. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3440527)

Yassine A.

ceo

> "Promo allows me and my team to quickly edit professional videos, I often start from one of their premade templates and..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

BP

Bill P.

Content Maker

> "There are many, many other options out there not to have to deal with dishonest/deceptive billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

VR

Verified Reviewer

eCommerce

> "I do like the fact that you can actually customize and reimagine to design your own creative video with existing..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

BP

Bill P.

Content Maker

> "THEY'LL RUN YOUR CARD WITHOUT AUTHORIZATION. When done in error, they refuse to give refunds. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

SR

Syed R.

Senior Data Manager

> "I would say promo.com is a great tool and with it you can smoothly customize your content, logo, post, greetings wish,..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2397348)

Robin H.

Marketing Director

> "I had to trigger a suspension on purpose to get my account finally canaceled."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

NS

Nirav S.

Manager

> "You can make videos from scratch in less than 15 mins"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

SC

Sara C.

Marketing Manager

> "I had no way of knowing if the product would meet my expectations until I downloaded the video - so the assurance that..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2557629)

VR

Verified Reviewer

eCommerce

> "It has an integrated solution where you can publish the video directly into the respective social media platforms..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "Some of the instructions on how to use their products are confusing. Despite repeated requests for the capability of..."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

DP

Dan P.

V.P.

> "Promo has a vast library of video clips to use to make a wide range of short commercials and promotional videos for..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2408980)

SS

Suzanne S.

CEO

> "Do not buy. When you try to cancel, they do not give you your money back!"

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

NS

Nirav S.

Manager

> "We are one of the most popular automobile brands and have an active social media account with millions of followers."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3550045)

VR

Verified Reviewer

President

> "They got to keep our money but we are not using their service."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3296572)

JL

John L.

Social Media Manager

> "The video templates are beautiful, even the free ones, which is a huge upgrade comparing to their competition; as usual..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

PS

Patrick S.

eigenaar

> "NOT FOR FREE = ALSO THE TRY IT FOR FREE IS NOT FREE"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3447243)

Robin H.

Marketing Director

> "video and music selection was good, ability to publish directly"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2947728)

BP

Bill P.

Content Maker

> "Dishonest billing practices. "

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___3486083)

SV

Sander V.

teacher

> "Overall, i will recommend this software, because it is a good entry level tool to get started on social media video..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2944857)

GC

Gina C.

Executive Director

> "Customer support sticks to the script and is not available for problem solving , only problem creating."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2307491)

Yassine A.

ceo

> "We also use promo to edit videos for our clients and they’re also satisfied with the videos that we deliver for them."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2894555)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "Also, it took a long time to save and preview the videos."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "It enables me to do a custom video of 10 - 30 seconds quickly and easily."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

LB

Lonny B.

CEO

> "Cannot upload quality videos without a headache."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

SS

Suzanne S.

CEO

> "Some of the videos are promos website are okay."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2981981)

GM

Gina M.

Owner

> "Editting : no hold and drag which made things time consuming."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2801400)

MB

Manuela B.

Senior Business Manager

> "This software gives to the user a huge amount of chances to create nice video."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2437495)

AV

Andrea V.

President

> "The monthly cost was high for a small agency like mine."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2465685)

JL

John L.

Social Media Manager

> "I also love the fact of being able to choose from a large pool of different soundtracks if I so wish."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2505112)

DM

Danny M.

Sole Trader

> "Was quit shocked, when they are so deliberate about misleading people into paying a whole year upfront."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

eCommerce

> "I love the product as it is so easy for beginners to start editing the video content."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

ECW

Eric C. W.

Co-Founder | Marketing Communications Director

> "No amount of logic or pleading with their customer service ever made a difference."

[See full review](https://www.capterra.com/p/223748/Promocom/#GetApp___2452720)

EH

Eija H.

CEO

> "It's really easy to use, the video library is versatile and high quality and 24/7 customer support is top notch."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2444574)

DM

Danny M.

Sole Trader

> "Terrible and rude customer service from \[SENSITIVE CONTENT HIDDEN\], regarding my billing issue."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2852640)

VR

Verified Reviewer

eCommerce

> "i strongly recommend to try this product for those who are struggling to find the right platfrom for the social media..."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2427022)

BF

Brian F.

Marketing

> "They make it as difficult as possible to cancel."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2292077)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I really liked the media libraries and how easy it was to add videos into my project."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VM

Victoria M.

Owner

> "It wasn’t easy to get back to the promo video I made"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2400841)

EU

ELIZABETH U.

owner

> "The awesome customer service and knowledge and most of all the professional finish to the product offered!"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2776481)

MR

Marisa R.

President

> "bad/ terrible/ inefficient and unprofessional"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2378967)

TA

Thomas A.

Landscape Gardener

> "Not only my that, but the access to so much stock footage for such a good price was great."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2448873)

LB

Lonny B.

CEO

> "Total waste of years with this group."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2526926)

VR

Verified Reviewer

Digital Designer and Social Media Coordinator

> "I think it was good value for the money and to help our social media."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2892722)

VH

Vallence H.

Director

> "Difficult to use"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2492938)

SS

Sorcha S.

Designer

> "I'm able to whip out projects really quickly and the clients are super impressed!"

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2425329)

VR

Verified Reviewer

Owner

> "It’s not easy to use."

[See full review](https://www.capterra.com/p/223748/Promocom/#Capterra___2316381)

[View Reviews](https://www.capterra.com/p/223748/Promocom/reviews/)

## User interface

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)

4.52 (1,803)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)

4.32 (212)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

A/B Testing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Twitter/X

5/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/214056/Twitter/#features)

Promo.com

Top features

9/42

-   A/B Testing
-   Activity Dashboard
-   AI Copilot
-   Automated Publishing
-   Automated Scheduling
-   Calendar Management
-   Campaign Analytics
-   Campaign Management
-   Campaign Planning
-   Click Tracking
-   Commenting/Notes
-   Contact Management
-   Content Library
-   Content Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Data Visualization
-   Drag & Drop
-   Email Marketing
-   Engagement Tracking
-   Generative AI
-   Image Library
-   Keyword Filtering
-   Multi-Account Management
-   Multi-Campaign
-   Multi-Channel Management
-   Multi-Channel Marketing
-   Performance Metrics
-   Post Scheduling
-   Real-Time Data
-   Reporting/Analytics
-   Social Media Integration
-   Social Media Monitoring
-   Social Promotion
-   Tagging
-   Third-Party Integrations
-   Trend Analysis
-   Workflow Management

[See all features](https://www.capterra.com/p/223748/Promocom/#features)

### Recognition

No recognitions have been awarded to Twitter/X

Promo.com is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Twitter/X

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Promo.com

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Twitter/X

-   By Twitter
-   Located in United States
-   Founded in

Promo.com

-   By Promo
-   Located in Israel
-   Founded in 2012

## Popular Comparisons

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

vs

[Instagram](https://www.capterra.com/p/210721/Instagram/)[4.68 (5,189)](https://www.capterra.com/p/210721/Instagram/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/210721-214056/Instagram-vs-Twitter)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Instagram](https://www.capterra.com/p/210721/Instagram/)[4.68 (5,189)](https://www.capterra.com/p/210721/Instagram/reviews/)

$199/month

Price

Contact vendor for pricing

4.0

Features

4.6

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/210721-223748/Instagram-vs-Promocom)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

vs

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)[4.43 (2,374)](https://www.capterra.com/p/213257/Facebook/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.4

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/213257-214056/Facebook-vs-Twitter)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[4.56 (1,138)](https://www.capterra.com/p/210733/Snapchat/reviews/)

$199/month

Price

$5

4.0

Features

4.5

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/210733-223748/Snapchat-vs-Promocom)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

vs

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[4.37 (3,799)](https://www.capterra.com/p/121701/HootSuite/reviews/)

Contact vendor for pricing

Price

$249/month

4.4

Features

4.3

4.6

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/121701-214056/HootSuite-vs-Twitter)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[4.69 (3,439)](https://www.capterra.com/p/159351/Zoho-Social/reviews/)

$199/month

Price

$15/month

4.0

Features

4.5

4.3

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/159351-223748/Zoho-Social-vs-Promocom)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

vs

[Snapchat for Business](https://www.capterra.com/p/210733/Snapchat/)[4.56 (1,138)](https://www.capterra.com/p/210733/Snapchat/reviews/)

Contact vendor for pricing

Price

$5

4.4

Features

4.5

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/210733-214056/Snapchat-vs-Twitter)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Meta for Business](https://www.capterra.com/p/213257/Facebook/)[4.43 (2,374)](https://www.capterra.com/p/213257/Facebook/reviews/)

$199/month

Price

Contact vendor for pricing

4.0

Features

4.4

4.3

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/213257-223748/Facebook-vs-Promocom)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

vs

[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[4.57 (6,072)](https://www.capterra.com/p/147657/monday-com/reviews/)

Contact vendor for pricing

Price

$9/month

4.4

Features

4.5

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/147657-214056/monday-com-vs-Twitter)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[4.51 (6,243)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

$199/month

Price

$15/month

4.0

Features

4.4

4.3

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/171840-223748/HubSpot-Marketing-vs-Promocom)

[Twitter/X](https://www.capterra.com/p/214056/Twitter/)[4.52 (1,803)](https://www.capterra.com/p/214056/Twitter/reviews/)

vs

[SocialPilot](https://www.capterra.com/p/144332/SocialPilot/)[4.40 (374)](https://www.capterra.com/p/144332/SocialPilot/reviews/)

Contact vendor for pricing

Price

$30/month

4.4

Features

4.2

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/144332-214056/SocialPilot-vs-Twitter)

[Promo.com](https://www.capterra.com/p/223748/Promocom/)[4.32 (212)](https://www.capterra.com/p/223748/Promocom/reviews/)

vs

[Buffer](https://www.capterra.com/p/143492/Buffer/)[4.51 (1,491)](https://www.capterra.com/p/143492/Buffer/reviews/)

$199/month

Price

$6/month

4.0

Features

4.3

4.3

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/143492-223748/Buffer-vs-Promocom)