# Compare Pipedrive vs HubSpot Sales Hub 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pipedrive and HubSpot Sales Hub based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/214215-132666/HubSpot-SalesHub-vs-Pipedrive

---

# Pipedrive vs HubSpot Sales Hub Features and Cost Comparison

Last updated March 27th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PipedriveHubSpot Sales Hub2/4 selected

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (497)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

[## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.4

Functionality

4.3

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [3,042 reviews](#user-reviews)

Positive

2,843

Neutral

138

Negative

61

[## HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.5 (497)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.2

Functionality

4.4

Ease of Use

4.4

Customer Service

4.4

Reviews Sentiment

Based on [497 reviews](#user-reviews)

Positive

461

Neutral

34

Negative

2

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 17,267 reviews from crm software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

81%Fit

Feature ratings

Data Security

4.4

Contact Management

4.4

Lead Management

4.4

Sales Pipeline Management

4.5

Activity Dashboard

4.2

73%Fit

Missing features

Feature ratings

Data Security

NA

Contact Management

4.6

Lead Management

4.6

Sales Pipeline Management

4.6

Activity Dashboard

4.6

User satisfaction

User satisfaction

4.5

User reviews[3,042](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.4

Customer support

4.4

User satisfaction

4.5

User reviews[497](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

Ease of use

4.4

Functionality

4.4

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$19Per User, Per Month

-   Free version
-   Free trial

Price starts from

$15Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

Best for

HubSpot Sales Hub is used by sales professionals, business development teams, sales managers, revenue operations teams, and startups.

## User reviews

Pros & cons

VR

Verified Reviewer

Account Executive

> "Overall it has helped me manage my funnel of leads much more effectively. If your company is sales focused it is built for that line of work"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7098719)

MS

Marvin S.

Product Development Lead

> "I'm only reporting/reviewing from the perspective of an admin user, and the only downside I can see is that with the mass of our leads we need to temper..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

DL

Daniela L.

Sales Manager

> "It’s like having a chessboard where each piece represents a sales opportunity, and you can easily move them from one stage to another. Plus, the task..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

JA

Josh A.

Co-founder, VP of Marketing

> "All the customization can make it difficult to decide how to best implement the services across the company."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6545697)

MM

Meelis M.

IT support

> "In addition PipeDrive has its own marketplace that allows you to install wide range of different applications to your PipeDrive to make the tracking and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6318147)

DL

Daniela L.

Sales Manager

> "It can get a bit pricey. While the interface is generally cool, it can sometimes feel a bit overwhelming with all the options and settings available."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

RM

Rick M.

Account Manager

> "We have been able to create properties, link to web forms, and generate automations within first couple of days of creating account."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

JM

Japhet M.

Creative Director

> "In the past, I subscribed to Pipedrive's top-tier package, but I found the automation features to be underwhelming."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

VR

Verified Reviewer

Head of Sales Operations

> "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

NM

Nathan M.

Marketing Manager

> "They're also not as pushy as Hubspot. But not having a phone number to call when the system goes down is bad."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

VR

Verified Reviewer

Marketing Director

> "The automation features save time on follow-ups, and the email tracking is perfect for optimizing campaigns."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

DL

Daniela L.

Sales Manager

> "On the downside, the mobile app isn’t as powerful as the desktop version."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

SE

Sitav E.

Marketing Associate

> "The amount of capabilities that Pipedrive has is absolutely astounding - you can have every detail about a lead, deal, organization, client, and more in..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

DL

David L.

CEO

> "It’s confusing that you can’t put in contact information for companies."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6486661)

VR

Verified Reviewer

Head of Sales Operations

> "The customization options and automation features save us valuable time, while email tracking helps ensure that we follow up promptly."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6572746)

AM

Andrew M.

Founder

> "You need to pay for higher levels to even access it and when you do it's still terrible."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6575738)

VR

Verified Reviewer

Marketing Director

> "It’s great for keeping sales organized, though limited built-in marketing tools mean you’ll need integrations for a complete strategy."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6846476)

RM

Rick M.

Account Manager

> "The workflow when going through activities isn't too efficient."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6551913)

AV

Asha V.

Beauty Specialist

> "Pipedrive offers a unique dashboard that successfully tracks tasks and projects amongst a wide range of clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6405513)

NM

Nathan M.

Marketing Manager

> "Support when they're having server issues, which is all too often."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6329435)

NN

Nick N.

Owner

> "Pipedrive made sales tracking way easier for me, I used to lose deals just cause I forgot to follow up."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6808205)

KM

Keith M.

President

> "pipedrive customer service is utter garbage, I have been locked out of my primary account for days."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6719495)

MD

Maria D.

Product Marketing Manager

> "Pipedrive features a user-friendly interface and intuitive logic, along with strong customer support and almost seamless automation options."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6694973)

AG

Alyson G.

Head of Finance

> "UI/UX is not as sophisticated as, for example, salesforce"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6724082)

PW

Peter W.

Onboarding Manager

> "This means anyone associated with the client can visit one central point in Pipedrive and get a clear visibility of the status of the project."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6596088)

KH

Karl H.

Member of the board

> "Did not use it due to the pricing scheme that they have in use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

Ava H.

Staff Software Engineer

> "Overall, it simplifies managing sales leads and pipelines, making it easier to focus on closing deals rather than admin tasks."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6574172)

BK

Bernardo K.

CEO

> "There must be no privacy between users emails and the management, just because we need to MANAGE THEM, we need to see if the email they're sending are..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4797544)

VR

Verified Reviewer

Managing Director

> "It’s streamlined our sales process and improved efficiency."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___7063080)

MH

Mark H.

Owner

> "I have no interest in using a software that provides zero real time human support and lies that they do when it's just some annoying chat bot that can't..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

SR

Spencer R.

Account Manager

> "Extremely powerful, great insights and tremendous information, allowing you to truly understand which contact is generating the most interest, and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6758614)

JP

Jen P.

Sales

> "Reports and set up can be confusing and difficult."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6264938)

MM

Mirjam M.

Marketing and Communications Manager

> "I like how the data on leads, deals, persons and organizations all are can be customized and linked together."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6717212)

JW

Jess W.

Business development and marketing

> "Editing emails can be a pain - you need to save and go out and back in each time or we've sometimes found changes have been lost."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6140507)

JM

Japhet M.

Creative Director

> "I would even describe it as modular, as you can easily add almost any feature you desire through third-party integrations."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

OP

Oyaro P.

Research assistant

> "The cost is a little bit expensive compared to any other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6234264)

KH

Kira H.

Senior Operations Manager

> "It keeps our business running so smoothly and ensures that we never miss anything for our clients."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6848965)

PJ

Priyanshu J.

Manager

> "Pipedrive is primarily a CRM designed for sales teams, which means that it has limited marketing automation functionality. If you're looking for a CRM..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602636)

FP

Fernando P.

Administrative

> "I love the visual pipeline view that helps me easily see where deals are in the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6347372)

Jennifer W.

Human Resources Generalist

> "In particular, the OpenPhone phone integration was completely ineffective, and its setup process was quite cumbersome."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4938082)

VR

Verified Reviewer

Designer

> "It offers a variety of analysis and reporting tools to help you gain insight into the sales process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6480341)

AO

Amos O.

Procurement Manager

> "The cost is a bit high compared to other alternatives"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6473779)

DL

Daniela L.

Sales Manager

> "The visual pipeline makes it super easy to track where each deal stands, and I also appreciate the real-time reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6453472)

KH

Karl H.

Member of the board

> "I think their pricing packages are quite plain stupid."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6558301)

MS

Marvin S.

Product Development Lead

> "We have a very fluctuating target group and update our Leads every month, which was a pain in the past but the API makes a breeze."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6406018)

DV

Daniel V.

Sales

> "It requires some experience to create the process properly, is a bit difficult to create all the "funnels""

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6195939)

JM

Japhet M.

Creative Director

> "Additionally, I suggest it to beginners because of the extensive features available even with the top-tier package, which remains one of the most..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6288965)

HO

Hannah O.

Marketing Manager

> "We decided at the end of the day that there wasn't enough features for a construction company, so we did not continue our membership."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6047185)

SE

Sitav E.

Marketing Associate

> "The organization and details are endless, and it's incredibly helpful - this is truly how you educate an entire organization on every detail needed to..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6564161)

John S.

Social Media Consultant

> "Its limited integration options. While Pipedrive does integrate with a range of popular tools such as Google Apps and Zapier, it may not be suitable for..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4630231)

MS

Mohammed S.

Owner

> "It integrates nicely with all other apps, and the ability to sync with my email is superb because it allows me to quickly review all email..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5035850)

MS

Michael S.

Designer

> "Your clients can get lost in the shuffle if you do not schedule a follow up for them."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6169907)

Jeff C.

Finance Manager

> "We are presently able to share over the organization the status of all bargains being outlined and arranged inside the organization, this has permitted..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4790710)

VR

Verified Reviewer

Owner

> "My least favorite part of Pipedrive is the lack of customization. If there are custom fields that I need, it does not give me the option to create them."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___3735450)

RS

Ryan S.

CEO

> "Being able to move deals down the pipeline is helpful."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6771180)

MH

Mark H.

Owner

> "Spent 20 minutes trying different answers to see if I could actually speak with someone to answer my questions and had no luck."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6110069)

IE

Irma E.

Advisor

> "The thing I like the most about this app is that it has help my managment team to be able to manage sales activities but also to be able to observe and..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6050741)

Jennifer H.

Owner

> "What I liked least was not being able to figure out how to use automation tools with it (and that's probably 100% my fault)."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6025562)

MH

Michelle H.

Senior Project Manager

> "Pipedrive's many features will enable us to accomplish our goals and more, including the collection of prospect information and the scheduling of..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

Paul Marco O.

Analyst

> "it is a bit pricey for the full service features compared to the others i see and will try out."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4890739)

Brendan C.

Business Development Rep

> "It's much easier using Pipedrive as a Sales team since in my team, we do a lot of handovers for deals and some of the leads, and this is easier to do..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6005630)

Flor C.

Software Developer

> "It does not include the integrated marketing automation function, which means, for example, that customer contracts have to be renewed every year."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4602615)

MB

Michell B.

auto sales

> "Pipedrive lets our customers do there quote online with ease."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6811771)

BC

Ben C.

General Manager

> "Email interface not great."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6721882)

Ronald Abilmar R.

Marketing Manager

> "It's great because I can connect my email, calendar and mobile phone to automatically sync data and have a full view of my customer interactions."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___5010053)

DS

David S.

VP

> "It was tedious to use."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6708964)

Jeff C.

Finance Manager

> "We digitized and overseen all of our client connections through this apparatus, in combination with Zapier, we too dealt with the LinkedIn contact..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4790710)

SS

Sofia S.

Product Manager Marketing Moda

> "Unfortunately, the reporting features of Pipedrive are quite limited and while they do provide some useful data, they don't offer the same level of..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4663037)

AE

Aaron E.

Scout

> "Pipedrive worked well in terms of collaboration, the team could work together on the sales conversion process."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6484355)

JF

Jose F.

Gerente administrativo

> "One thing I don't particularly like about Pipedrive is that it can be a bit pricey."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4995720)

PL

Princess L.

Digital Creator

> "I use the chatbot to easy customer support because it is programmed to give simple details about the services in my organization and this reduces on a..."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4993806)

AS

Alex S.

Senior Business Development Manager

> "Sometimes can be slow to reach customer service"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4885729)

EL

Elliot L.

General Manager

> "The visual sales pipeline view simplifies deal tracking and management, making it accessible to both new and experienced team members."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6015179)

LH

Lucy H.

Marketing Manager

> "Sometimes a little basic in terms of reporting."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6202914)

MH

Michelle H.

Senior Project Manager

> "We finally have a solution that allows us to keep track of all of our sales in one place and monitor their progress over time."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6008080)

VR

Verified Reviewer

IT and Digital Marketting Head

> "Pipedrive has limited customization choices, so while it does offer some, some users may not find them to be very accommodating."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4380513)

CK

Chelcie K.

Finance

> "So far it’s ideal for tracking sales and their current status."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6450031)

VR

Verified Reviewer

Tagie Burton

> "It has Limited automation optionsSome users have reported issues with syncing of data across multiple users"

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4485358)

RJ

Rita J.

Head of Partnerships

> "Ability to really manage deals from end to end with user friendly layout."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___6236434)

JF

Jill F.

Office manager

> "The "insights" feature and dashboard are clunky and not inuitive for charting your company's progress."

[See full review](https://www.capterra.com/p/132666/Pipedrive/#Capterra___4543553)

[View Reviews](https://www.capterra.com/p/132666/Pipedrive/reviews/)

VR

Verified Reviewer

Business Development

> "All-in-One Unified CRM Platform that combines marketing, sales, service, chat, and CRM in one hub—no need for shoehorned..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

VR

Verified Reviewer

Business Development

> "Advanced forecasting and territory management may not meet needs of large, complex sales teams."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7046801)

Jerguz A.

Project Manager

> "I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

VR

Verified Reviewer

Consultant

> "The implementation of workflows is tedious and can necessitate a HubSpot expert to be employed."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7080293)

NW

Nolan W.

Head of Sales

> "Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6769814)

AG

Ana G.

Business development

> "There are also times when i search a specific person and the search bar results do not match."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

Sara Gabriela C.

Outdoor Living Consultant

> "While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6776137)

Laurie M.

BDR

> "I am not a big fan of the task manager yet, I am still learning to search and manage tasks but it does not seem that I can..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7001761)

Eric T.

Managing Member

> "We ended up moving the client to a third party provider that had a more feature rich application"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7101705)

JW

James W.

Revenue Ops Manager

> "The level of customisation and functionality on the sales side is lacking compared to other providers such as Salesforce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6299616)

LM

Lindsey M.

Director of Marketing Operations

> "The HubSpot Sales Hub has been a good way for us to monitor sales efforts with both employees and contractors"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829688)

Brandon E.

Sales Specialist

> "In certain cases, Hubspot will mark the email as invalid, causing a bounce."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

SJ

Stefanny J.

Project Manager

> "The mobile app is clean and lets me move deals while standing in airport security."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

Himaanshu L.

Team Lead- Customer Success

> "The cost is on higher side, and it takes time to understand functions."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681832)

Babatunde O.

SEO Marketer

> "Hubspot sales hub's prospecting and lead generation features helps our business grow."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

FrR

Fka runo R.

Manager

> "The only problem is the price – it can get expensive as the team grows."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

JM

Jeff M.

Account Manager

> "It's easy enough to set up automations and tracks a large nmubers of contacts and interactions very well for the price you..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6885394)

MW

Maxi W.

Controller

> "Basically every automation feature comes with high additional costs."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6665091)

Brandon E.

Sales Specialist

> "Not only does it allow us to monitor all of our potential clients, but it also makes our daily contact much less stressful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238660)

VR

Verified Reviewer

Owner

> "Hubspot gets more expensive with the more features that you need."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6238607)

Babatunde O.

SEO Marketer

> "Apart from that we are able to add teamates which also makes smart collaboration possible."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6794847)

RC

Rafael C.

ENGINEER

> "It is difficult to use for the post sales teams that need to keep track of each item in the warehouse."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6038593)

TR

Tomi R.

Marketing and Sales Advisor

> "The HubSpot Sales Hub is my go-to product for managing my own sales and those of my sales team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6424583)

VR

Verified Reviewer

CTO

> "The list building and mailing functions are a little bit tricky."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6150256)

SJ

Stefanny J.

Project Manager

> "Still, we’re watching costs as we scale and hope AI reporting matures, but the ROI so far is a clear win."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6847265)

Miodrag C.

Enterprise Account Executive

> "Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6180629)

TL

Thomas L.

Marketing Director

> "Broad range of very useful features which combine to offer great sales tools - would say it's almost indispensable to our..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6869289)

VR

Verified Reviewer

VP of Sales and Marketing

> "There are some nuances that make the solution clunky like the email template builder and the custom analytics dashboard..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4573768)

TS

Theresa S.

Senior Account Executive

> "Best are the functions Sequences, Snippets and Task Management"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6789660)

AS

Anushka S.

Content writer

> "There are occasional bugs and glitches in the platform.2."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996467)

AG

Ana G.

Business development

> "Overall it helped me track my deals and emails well."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6808795)

MB

Michael B.

Director

> "I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4541843)

Jerguz A.

Project Manager

> "Easier to flip from one contact card to another would be a good start"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___7118731)

JB

Joel B.

Administrative Secretary

> "The user interface could be better, even after using it for a while, I find it difficult to navigate when I am doing more..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

MP

Mateja P.

Talent Acquisition Manager

> "The biggest advantage is the sequences and collaboration across the entire customer team."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6829277)

HG

Haley G.

Sales Admin

> "My only complaint so far has been the transfer of our CRM data over from our previous software to this one."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4517208)

KK

Kayla K.

Sales Enablement

> "The integration with our CRM and automation features makes tracking and managing leads super easy."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6681083)

ML

Mark L.

VP, Sales

> "Too many sales and marketing emails until I turned that off in my preference center."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4289288)

NC

Natalie C.

Business Development Advisor

> "My clients were able to follow along and assess the progress on their end with zero difficulty."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6816342)

Nicole J.

Co-Founder

> "The automatic contact log through Gmail integration can be overwhelming - it captures everything and adds a lot of noise to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3114435)

FrR

Fka runo R.

Manager

> "It helps us keep track of customers, follow up, and organize our work better."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

JM

Jordano M.

Técnico telecom

> "I didn't like the phone call, we have to click many times to make just one call"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4525234)

BN

Bolortuya N.

Business Operations Manager

> "It can house thousands of leads and customers allowing us to have all of our customer lists on one place which allows easy..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6066935)

JB

Joel B.

Administrative Secretary

> "A couple of things make it difficult for me to use HubSpot Sales Hub."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4606991)

VR

Verified Reviewer

Head of International Division

> "It is a fantastic product that helps our sales team to keep all the opportunities tracked, review the pipeline and improve..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4996752)

VR

Verified Reviewer

Director of Sales and Marketing

> "I have had some issues with how documents are managed and I did have a request for the ability to add customizable task..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#GetApp___3185472)

TH

Trevor H.

Logistics Sales Respresentative

> "The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4837555)

SS

Steven S.

Managing Member

> "Barrage of recommendations to upsell can be distracting from actual use of the product."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4362352)

DH

Daniel H.

Community Marketing Specialist

> "Sales Hub integrates effortlessly with our outbound enablement tech."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6690615)

Kristi A.

PR & Marketing Manager

> "The tiered plan system is a bit frustrating when you (understandably) find out that you don’t have access to the most..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226)

LB

Lindsey B.

Relationship Director

> "We were mandated to use HubSpot in my previous sales role and I fund it to be pretty useful."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6685682)

Juan M.

Growth Marketer

> "Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3057578)

AG

Annie G.

Marketing Manager

> "It has a lot of features and opportunities for both sales and marketing teams"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6635489)

VR

Verified Reviewer

Consultant

> "Although calling directly from HubSpot is a great feature, it was not possible to call to some specific countries at all..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3030907)

LL

Lucky L.

Sales Advisor

> "We have a pretty large list of customers in our database. "

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6241475)

OS

Oliver S.

Commercial Director

> "There is nothing I don't like about the software, the most important thing prior to rolling it out however is to make sure..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3166030)

WO

William O.

BDR

> "It's simple and powerful. If you want to use it in a basic CRM way, it can do that."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6626296)

SG

Sofia G.

Recruitment consultant

> "for someone who may not be good with systems it could have been quite difficult for someone to use."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4598857)

CI

Christine I.

Business Intelligence Analyst

> "It has extensive lead scoring capabilities that help us to identify and focus on promising leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

AD

Alioune D.

CEO

> "It's a bit expensive for my taste, he thought about reviewing the price"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4419769)

MP

Marc P.

Manager of Operations

> "It integrates in multiple forms with our current tools, like our ecommere websites."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4817425)

CS

Cam S.

Student

> "Navigating across tabs sometimes is confusing and creating new clients takes several clicks."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2804497)

CI

Christine I.

Business Intelligence Analyst

> "Hubspot sales hub has been a great cornerstone that has enabled us to accelerate sales and effectively track leads."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "I just had an issue where all my emails were getting sent to spam but only if I sent them from Hubspot."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

MH

Matt H.

Sr. Director, Sales Engineering

> "Information flows naturally between Marketing Hub and Sales Hub, providing better visibility and collaboration between the..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4735198)

NM

Nessim M.

Head of Marketing

> "Design outdated"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4323781)

MH

Matt H.

Sr. Director, Sales Engineering

> "Pricing is 1/3 of what we paid with SalesForce, and we have gained more efficiency because we are now using the same product..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4735198)

ST

Steve T.

Owner

> "So I contacted them about it but kept getting sent to their sales team and all the sales team did was send me links to..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

FrR

Fka runo R.

Manager

> "The reporting is useful too, though there’s a bit of a learning curve."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6574527)

KM

Kristen M.

Hubspot Admin

> "Also YOU CAN'T CREATE A CUSTOMISED MEETING BOOKING CONFIRMATION - what...???!!!"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

CI

Christine I.

Business Intelligence Analyst

> "The analytics it provides us with, have been valuable in helping us to make data driven sales strategies."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6095597)

ST

Steve T.

Owner

> "For me the customer service and big cost for paid options is a HUGE drawback."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3077899)

DG

Daniela G.

Founder

> "Very good product that offers interesting features in the free version."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6752384)

Kristi A.

PR & Marketing Manager

> "The worst thing about this software — by far — is the fact that you have to pay more and more money for each little feature."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___2813226)

DMC

Dawn-Marie C.

Tradeshow Sales Management

> "Following the lead progression is simplified and intuitive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___6660706)

PM

Patrick M.

Senior Enterprise Account Executive

> "They know this, and it's their way of forcing you to purchase a more expensive version of their software."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3115984)

LG

Leon G.

Dounder

> "Hubspot has been helpful in tracking leads, new business & scheduling appointments"

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4744723)

AB

Audrey B.

Marketing strategy manager

> "it is quite expensive."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___4373022)

MH

Matthew H.

Owner

> "The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact..."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3577940)

KM

Kristen M.

Hubspot Admin

> "There are some key things that are missing that Hubspot seems completely uninterested in fixing."

[See full review](https://www.capterra.com/p/214215/HubSpot-SalesHub/#Capterra___3180865)

[View Reviews](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

## User interface

4.53 (3,042)

4.54 (497)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Activity Dashboard

207

Important

AI Copilot

150

Important

Alerts/Notifications

120

Important

Pipedrive

Top features

40/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/132666/Pipedrive/#features)

HubSpot Sales Hub

30/40

-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Campaign Management
-   Contact Management
-   Customer Journey Mapping
-   Customizable Fields
-   Customizable Reports
-   Data Import/Export
-   Data Security
-   Document Storage
-   Drag & Drop
-   Email Management
-   Email Marketing
-   Email Templates
-   Forecasting
-   Generative AI
-   Interaction Tracking
-   Lead Capture
-   Lead Generation
-   Lead Management
-   Lead Qualification
-   Lead Scoring
-   Marketing Automation
-   Mobile Access
-   Multi-Channel Communication
-   Predictive Analytics
-   Quotes/Estimates
-   Referral Tracking
-   Reminders
-   Reporting/Analytics
-   Sales Pipeline Management
-   Sales Reports
-   Segmentation
-   Task Management
-   Territory Management
-   Third-Party Integrations
-   Workflow Management

[See all features](https://www.capterra.com/p/214215/HubSpot-SalesHub/#features)

### Recognition

No recognitions have been awarded to Pipedrive

No recognitions have been awarded to HubSpot Sales Hub

### Deployment & support

Pipedrive

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

HubSpot Sales Hub

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pipedrive

-   By Pipedrive
-   Located in United Kingdom
-   Founded in 2010

HubSpot Sales Hub

-   By HubSpot
-   Located in United States
-   Founded in 2012

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4.3

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4.5

Ease of Use

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Ease of Use

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4.7

[View full comparison](https://www.capterra.com/compare/204998-214215/Bigin-by-Zoho-CRM-vs-HubSpot-SalesHub)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$19/month

Price

$14.99/month

4.3

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/132666-178819/Pipedrive-vs-EngageBay-Marketing)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (497)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)[4.65 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

$15/month

Price

$14.99/month

4.4

Features

4.6

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/178819-214215/EngageBay-Marketing-vs-HubSpot-SalesHub)

[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$19/month

Price

$50/month

4.3

Features

4.3

4.5

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/132666-157279/Pipedrive-vs-Dynamics-365)

[HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[4.54 (497)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/)

vs

[Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,809)](https://www.capterra.com/p/157279/Dynamics-365/reviews/)

$15/month

Price

$50/month

4.4

Features

4.3

4.4

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/157279-214215/Dynamics-365-vs-HubSpot-SalesHub)