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ConnectWise SIEM (formerly Perch) is an ideal solution for managed service providers (MSPs), VARs, MSSPs, and enterprise organizations that need to protect against advanced cybersecurity threats.
Comprehensive solution for small and medium-sized businesses and startups that need to protect their digital equipment
Great benefits with insight into information we would not have had otherwise. Great team and the desire to provide excellent customer service.
We failed an audit because didn't provide the raw logs for the duration that we needed it. Perch is a simple basic alerting that sometimes fails to alert.
Perch is a perfect compliment to our services as it provides the SOC portion to security and their team then works with ours to get our customers taken care of.
Sometimes links don't take you to the correct alert, which can cause confusion. Physical sensors can go offline which is troublesome given the remote nature of all employees.
Everyone is super knowledgeable and always willing to help. It does not matter what it is you need help with.
Speed of the platform overall - some days, it drags hard.
It works well, has great integration support, easy to deploy and manage, and the company is great to work with and provides awesome support.
We have multiple success stories from this product where a significant crisis was stopped before it became a crisis.
I like that ESET works in harmony with the computer's resources, knows how to manage perfectly and is quite efficient.
The only thing that it fails is allow changes on User network.
I think this software is the best solution for protection of your system. Provides modern and intuitive UI witch lots of security features.
Changing to game mode can be a bit more difficult.
Overall, I am more than pleased with the ESET experience - it covers every security issue I can think of in terms of personal/user security.
It can block things that I need to install, but usually works out in the end. Blocking things that I require can slow things down but not too much of an issue.
It has a very good virus database engine, which makes it one of the most complete products today.
One Time i Got a Virus and the Virus blocked the installation of various Antivirus, then I Used ESET ONLINE Scanner and RESOLVE the Problem.
ConnectWise SIEM
Top FeaturesESET Home Office Security Pack
ESET Home Office Security Pack
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