---
title: "Compare Plumsail Documents vs Microsoft Word 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Plumsail Documents and Microsoft Word based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/214700-227146/Plumsail-Documents-vs-Microsoft-Word"
page_type: "comparison"
language: "en"
---

# Plumsail Documents vs Microsoft Word Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Plumsail DocumentsMicrosoft Word2/4 selected

[Plumsail Documents](https://www.capterra.com/p/214700/Plumsail-Documents/)[4.7 (80)](https://www.capterra.com/p/214700/Plumsail-Documents/reviews/)

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.7 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

[## Plumsail Documents](https://www.capterra.com/p/214700/Plumsail-Documents/)[4.7 (80)](https://www.capterra.com/p/214700/Plumsail-Documents/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.2

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [80 reviews](#user-reviews)

Positive

77

Neutral

3

Negative

0

[## Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.7 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Starting Price

$9.99/month

Value-for-Money

4.4

Functionality

4.7

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [2,905 reviews](#user-reviews)

Positive

2,804

Neutral

83

Negative

18

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These software suggestions are similar to those you’re currently comparing.

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rated it above 4 stars

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## Summary

* * *

Features in Document Generation Software

Best performer

20 / 50

Only Plumsail Documents

-   API
-   Batch Processing
-   Configurable Workflow

12 / 50

Only Microsoft Word

-   Access Controls/Permissions
-   Activity Dashboard
-   Collaboration Tools

User satisfaction

User satisfaction

4.7

User reviews[80](https://www.capterra.com/p/214700/Plumsail-Documents/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.2

Customer support

4.6

User satisfaction

4.7

User reviews[2,905](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$25Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$9.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Serves equally well small and medium businesses, corporations from all market spheres, NGOs, and government organizations. Users around the world use it to automate document creation and processing.

Best for

Companies requiring document generation, management and sharing.

## User reviews

Pros & cons

VR

Verified Reviewer

Operations Engineer

> "Plumsail did exactly what it promised, and I needed - it allowed me to create a new DOCX document with whatever..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7129877)

AP

Alec P.

Support Services

> "Some of the documentation for using Plumsail with Power Automate, specifically JSON structure for PDF form entries,..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7091484)

BM

Bob M.

IT Solutions Architect

> "It supports a wide range of document operations—from generating Word documents from templates to converting and..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6844728)

BA

Brian A.

App Admin

> "The automatic token detection is a bit finicky with more complicated scenarios, specifically sorting or filtering..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7090238)

AM

Asiye M.

IT Manager

> "PDF generation and form filling are straightforward and saved significant development time."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7154746)

KS

Kendall S.

Field Support Manager

> "Not sure how to maximize my usage because there's not much guidance on the website with use cases or anything."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7187583)

AT

Annalise T.

Total Rewards Analyst

> "We were struggling with a way to bring rich text formatting into our job description templates, and this product did..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7097221)

NH

Nicholas H.

CFO

> "This undermined Plumsails reliability and the overall feasibility/stability of the internal project and management's..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6542220)

SZ

Sabyr Z.

CEO

> "The ease of use of Plumsail Documents service and functionality allows you to quickly automate business processes in..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6637601)

MW

Michael W.

Manager

> "I had to re write a lot of the backend values and code because things in Classic just stopped working."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7018310)

JH

Jane H.

Software Innovation Engineer

> "Easy to pull data from SharePoint list to generate the power point file."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7137571)

KS

Kendall S.

Field Support Manager

> "The website is a bit clunky and confusing to use."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7187583)

MG

Mon G.

Legal Operations

> "The ability to upload Google Docs and automate docs with Airtable data!"

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6698708)

AT

Annalise T.

Total Rewards Analyst

> "I was a little confused by the difference between the modern and classic word templates."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7097221)

EN

Elias N.

Finance Analyst

> "Real team work, they are very good on customer support and great tool for our projects."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7117158)

ES

Ekaterina S.

COO

> "Also, the testing mode has some limitations that I find confusing. Although you can test document generation, you..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6443616)

AT

Annalise T.

Total Rewards Analyst

> "The youtube tutotials were also very helpful, thank you for taking the time to create tutorials!"

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7097221)

LH

Lucas H.

Founder

> "Sometimes I experience a socket hang up error, and it takes time to fix."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6808766)

MML

Milla-Marjaana L.

Marketing Consultant

> "Short setup process, and integrates nicely with automation products."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7096665)

MML

Milla-Marjaana L.

Marketing Consultant

> "I had trouble figuring out the formatting for what I wanted to achieve."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7096665)

JE

Jens E.

Senior Manager Order Management

> "I do like how simple the site is and that i was able to find all the elements that I needed (API key, Subscription..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6865639)

JE

Jens E.

Senior Manager Order Management

> "I think the page looks a bit too simple, almost like it has been a new start up that is still under development."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6865639)

RC

Reece C.

Operations Manager

> "Plumsail easily integrated with our existing systems, improving our processes and made our business more efficient."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6836257)

JK

Jack K.

Marketing

> "I didn't have all of the technical knowledge or skills to develop templates with JSON."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6509621)

Gonzalo B.

Manager

> "The integration with Airtable and Make is very solid and stable."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7082528)

NH

Nicholas H.

CFO

> "We had a lot of difficulty with the delivery to Sharepoint. "

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6542220)

BA

Brian A.

App Admin

> "I previously made some templates in DocuMint, and found Plumsail to be MUCH easier to use."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7090238)

MD

Matt D.

Network Infrastructure Support

> "Most of the solutions found in Logic Apps wouldn't accept an array input, which we needed in our process. "

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6360497)

AM

Asiye M.

IT Manager

> "Reliable and flexible once configured properly."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7154746)

ES

Ekaterina S.

COO

> "The document editor can be a bit tricky to work with, especially when making changes to longer documents."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6443616)

JK

Jack K.

Marketing

> "Plumsail has helped to increase the speed and efficiency of generating documents."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6509621)

DS

Devlin S.

Head of Business Automation

> "Good in terms of functionality, but I think pricing is problematic."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6395824)

AT

Annalise T.

Total Rewards Analyst

> "Also, it filled the hole in our project perfectly."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7097221)

MT

Mathieu T.

CTO

> "More expensive than competitors in the same market"

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6281613)

TT

Tyler T.

Director of IT and Operations

> "Also the fact that they provide a script generator for making Interface buttons directly trigger document generation..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6437480)

OL

Olof L.

Manager

> "Lacking of a test set-up that prevents consuming credits purchased for production."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___3608107)

DS

Dinu S.

COO

> "Works extremely well, links well with Microsoft connectors"

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6662346)

OL

Olof L.

Manager

> "This interrupts our processes."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___3608107)

VR

Verified Reviewer

Founder

> "We use Plumsail for generating custom documents and I can recommend Plumsail for their availibility and great..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6319108)

BC

Brandon C.

Project Manager

> "The learning curve was a bit more than I was wanting to deal with. "

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___3603259)

Michael M.

CEO

> "It is great to be able to make any form that I need and the fact that I can dictate how I receive them and how they..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6416125)

MS

Michael S.

Webmaster and Technology Solutions Specialist

> "Getting a Flow just right can be cumbersome and hampered by fear of using too many Plumsail uses. "

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___2660116)

RE

Ralph E.

CEO

> "Easy onboarding, transparent Price Models."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7060283)

MS

Michael S.

Webmaster and Technology Solutions Specialist

> "For our uses, it's also incredibly difficult to predict our monthly uses. "

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___2660116)

MA

Maher A.

Managing director

> "Customer support is great"

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7013014)

KS

Kendall S.

Field Support Manager

> "Not sure how to maximize my usage because there's not much guidance on the website with use cases or anything."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7187583)

SH

Steven H.

Director of Business Systems

> "We do complex reports that it returns very quickly!"

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6755544)

KS

Kendall S.

Field Support Manager

> "The website is a bit clunky and confusing to use."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7187583)

HG

Hugh G.

Global Head of IT

> "Works flawlessly and even has an accurate way to look at my remaining subscription 2for the month. "

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6134761)

KS

Kendall S.

Field Support Manager

> "The website is a bit clunky and confusing to use."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7187583)

ES

Ekaterina S.

COO

> "It streamlines everything and makes sure data collection is consistent."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6443616)

MML

Milla-Marjaana L.

Marketing Consultant

> "I had trouble figuring out the formatting for what I wanted to achieve."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___7096665)

RK

Raph K.

Owner

> "Good support."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6753435)

BC

Brandon C.

Project Manager

> "The learning curve was a bit more than I was wanting to deal with. "

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___3603259)

Michael M.

CEO

> "So far, I have had a great time thinking of new processes, it seems like as soon as I start working on one something..."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6416125)

LH

Lucas H.

Founder

> "Sometimes I experience a socket hang up error, and it takes time to fix."

[See full review](https://www.capterra.com/p/214700/Plumsail-Documents/#Capterra___6808766)

[View Reviews](https://www.capterra.com/p/214700/Plumsail-Documents/reviews/)

DS

Dusiant S.

System engineer -QA

> "Microsoft Word is a highly versatile and industry-standard word processing tool, offering extensive capabilities for creating, formatting, and collaborating on..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

VR

Verified Reviewer

Self-Employed

> "Large documents with lots of images can also become a bit sluggish and images can shift all over the place if you're not careful when adding new images/charts in or..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7180627)

DS

Dusiant S.

System engineer -QA

> "Collaboration Features: The "Track Changes" and commenting tools are used extensively to enhance collaborative editing, ensuring smooth workflows on group projects..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

TV

Tanner V.

wef

> "you already have embedded yourself into nearly every business and educational OS, why keep raising prices and pay-per-month, just to squeeze out some extra money..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113589)

SW

Sarah W.

Owner

> "My favorite thing about Microsoft Word is the ability to edit each letter and keep them in a file to where I can also send them at any time!"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173554)

DH

Denise H.

legal assistant

> "Sometimes Microsoft crashes while I am working on a document and then doesn't save it correctly or even when I do save it, it doesn't save and I have to restart the..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113290)

DS

Dusiant S.

System engineer -QA

> "Document Formatting & Creation: I have utilized Word to create polished, professional documents, utilizing varied page layouts, headers, footers, and tables of..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

BK

Blerta K.

Language Instructor

> "It is the industry standard for word processing, but syncing conflicts between different teachers' desktop versions can be highly frustrating."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7124065)

BL

Brooks L.

Insurance Sales Representative

> "The process and workflow are also smooth because features like auto-save, spell check, and formatting tools help reduce mistakes and keep documents organized while..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7163216)

BA

Beth A.

Copywriter and marketing consultant

> "The main drawback for me when using word is how uncollaborative it can be for editing a written document as a team, especially when compared with other options like..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7029463)

VR

Verified Reviewer

Self-Employed

> "I love how customizable it is, from formatting styles and templates to page layouts and keyboard shortcuts (you can also add more tools to the toolbar by allowing..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7180627)

GS

Gareth S.

Area Inclusion Worker

> "The choice of fonts is seemingly neverending and mind numbingly dull at the same time. And therein lies the problem; it's easier to acquiese into it's rigid..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134550)

DS

Dusiant S.

System engineer -QA

> "It is a vital tool for workplace productivity, with advanced features such as tracking changes, mail merge, and customized templates, often essential for academic..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

AT

Anna T.

Credentialing Specialist

> "Sometimes getting things to align and format correctly is a pain and if you type one thing off it throws the entire document off."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7132192)

VR

Verified Reviewer

Self-Employed

> "I also appreciate that it's versatile enough for basic image editing and layout work, such as resizing, cropping, arranging graphics, and creating simple visual..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7180627)

NO

Nova O.

Executive Assistant

> "Files created in newer versions cannot be opened or edited with the older versions and this create a big problem when one company uses a different version of the..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7013152)

MM

Matthew M.

Holistic Nutritionist

> "It has strong spellcheck and grammar support, a professional look and feel, and plenty of templates for resumes, letters, and reports."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7136023)

MH

Matthew H.

Project Manager

> "What I like least about Microsoft Word is the lack of fonts available as a standard and that other ones need to be downloaded."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7142225)

ST

Shayne T.

Co owner

> "It’s handy to have something that catches mistakes as you type, lets you play around with layouts, and even pulls up templates when you’re not sure where to start."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Also when copying text from other places the formatting gets messy and I have to clean it up manually."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "I also appreciate the power of its built-in spelling and grammar checker, which has become highly sophisticated over recent versions and saves me from many costly..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172355)

JK

Jonathan K.

Marketing Director

> "The biggest downside for me is that formatting can get a little frustrating once you're working on larger or more detailed documents."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176856)

MH

Matthew H.

Project Manager

> "What I like most about Microsoft Word is the multiple applications it can be utilized for when it comes to text, photos, charting, etc."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7142225)

SW

Sarah W.

Owner

> "My least favorite thing about Microsoft word is somebody else can lock one of my documents even if I don't want them too."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173554)

LC

Louise C.

Marketing Director

> "It makes creating professional documents simple and offers helpful features like templates, collaboration tools, and cloud access."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172918)

LC

Laura C.

Office Manager

> "It can be finicky to add some elements and retain formatting; such as photos or tables. While these elements can help create beautiful final projects, it can take a..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6760663)

Brett S.

Corporate Paralegal

> "The review and comments feature are especially important in legal work, so I can have productive dialogue with my co-workers on projects we are working on."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7133828)

SR

Samm R.

Office Finance Manager

> "Unfortunately, it does not always work well when opening documents that were originally on another platform (For example: Google Docs)."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120287)

CT

Cameron T.

IT Service Desk Analyst

> "Microsoft Word also has a wide range of templates that an allow you to make your own processes and workflows for any project / work you want to start or document..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7105494)

ST

Shayne T.

Co owner

> "Microsoft Word can feel a bit heavy on older computers and sometimes slows down with big files."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686)

JJ

Jon J.

HR Coordinator

> "From basic documents to complex editing, team collaboration, tracking changes and edits it works smoothly and collaboratively in real time."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080255)

CP

CANDICE P.

Accounts officer

> "You’d be in the middle of organising a tenancy letter, an interview script, or a troubleshooting guide, and suddenly the formatting would jump, a table would shift,..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073195)

AM

Anna M.

Customer Service Agent

> "I loved the free online version of Microsoft Word, it allows you almost everything that the 365 version does for free. If I have to mention the main version, I..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7132027)

RR

Rebecca R.

Production Manager

> "I also find that certain tools are buried in menus, which can make them harder to find if you don’t use them often."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7144132)

VC

Viergela C.

ABA

> "It is an excellent choice for students, professionals, and businesses because of its robust features, collaboration tools, and compatibility across devices."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176920)

JPN

Jean-Pierre N.

Instructional Designer

> "It is expensive, especially for the licence for a sing-users; and some advanced features like Design and Drawing tools can be very difficult for new users."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073615)

RM

Renee M.

Paralegal

> "Microsoft Word is a good word processing program and I do like that you can export documents into pdf documents, email and share a document from within the program...."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7083084)

CT

Christopher T.

Senior Creative

> "Trying to align images or customize layouts can be frustrating, and the tools just aren't built for visual-heavy work. When clients ask for templates in word that..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6822939)

VR

Verified Reviewer

Self-Employed

> "I appreciate how flexible it is, allowing me to customize documents exactly how I want while offering tools that go far beyond simple typing."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7180627)

JC

Jen C.

Associate Director of Admissions

> "There are some cons which include compatibility problems between specific programs or computers."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7156850)

BL

Brooks L.

Insurance Sales Representative

> "For collaboration, and teamwork Word works really well because multiple people can edit the same document at the same time through OneDrive."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7163216)

NC

Natalie C.

Admissions Coordinator

> "Sometimes, formatting can be difficult when including links and tables. "

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7117431)

JH

Jonathan H.

Contract Instructor Pilot

> "Powerful, flexible and capable of doing anything from dashing off a single-page letter to writing a thousand-page research paper, complete with footnotes, index and..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110924)

AS

ALFREDO S.

LEAD

> "The only thing I don't like is that I never finish learning everything that this program has, each update is a day of new learning."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7123320)

PG

Patricia G.

Customer Service Lead

> "The user interface is exceptionally familiar that enables my team to compose professional guest welcome letters and update menus without previous training."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7084953)

AF

Angelica F.

Tutor

> "Some advanced features can be difficult to learn, and large documents may occasionally slow down."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173204)

PK

Paul K.

President

> "Microsoft Word is one of the best solutions for creating and processing professional documents and workflow."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7154324)

VC

Vicente C.

Quality Tech

> "What I like least about Microsoft Word is its auto formatting and AI interference that fights against what users actually wants."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7094706)

FM

Flavio M.

Senior QA Analyst

> "Enables collaboration with other members of the team on document creation and updates, also the integration with other Microsoft tools environment is great."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110765)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The ribbon has too many buttons and I still forget where some options are."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801)

VR

Verified Reviewer

Human Resources Coordinator

> "It is excellent for creating professional documents, reports, resumes, letters, and assignments."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7175179)

TH

Tim H.

Research Manager

> "Some of the layout option are a bit glitchy when it comes to setting up margins, pasting from external sources, and adding images into the document."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6843004)

VR

Verified Reviewer

Engineer

> "It works reliably for academic, professional, and everyday documentation tasks across multiple devices."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7150788)

Carol M.

College Student

> "I was having a particularly hard time being able to export my poems for this last semester as PDFs and still have them retain custom fonts that I downloaded. Though..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853082)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "Word gives me the certainty that my documents will adhere to strict professional standards and will display exactly the way I want them to for my recipients."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172355)

PA

Patrice A.

Assistant

> "Sometimes adding pictures or graphics can create a lag in an ongoing creation or even when trying to read it."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7009064)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "When it comes to drafting official reports, contracts, or long-form documents, Microsoft Word remains my ultimate tool of reference."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172355)

GH

Greta H.

HRIS Analyst

> "Sometimes sharing Word documents takes longer than I think it should due to having to figure out the right way to save and share with other users."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7046398)

MN

Melissa N.

owner

> "One of the pros on Microsoft word is it has deep editing tools and capabilities that I am able to take advantage of"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7175405)

Jeff R.

Project Manager

> "I do find it difficult to keep proper formatting between different versions of word. "

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7143083)

JK

Jonathan K.

Marketing Director

> "I also like that it works well with OneDrive, so I can switch between my laptop and phone without worrying about losing my work."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176856)

SY

Salimata Y.

Officer,Financial Center Assistant Manager

> "The interface can feel a bit overwhelming for casual users because of all the features and menus. And the Microsoft 365 subscription might be a drawback for..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6831954)

BL

Brooks L.

Insurance Sales Representative

> "For customer support, Microsoft provides online help guides and troubleshooting tools that usually solve common problems."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7163216)

JK

Jonathan K.

Marketing Director

> "Sometimes things don't stay where you want them, and fixing the layout takes longer than it should."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176856)

SG

Shea G.

Counselor

> "Being able to create forms on Microsoft Word is just icing on the cake from a small business perspective."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134648)

RM

RJ M.

Safety Manager

> "Do not like the way Microsoft has pivoted towards subscription services and have used Notes or Google Docs more often if push comes to shove"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7074892)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "I’ve been using it for years at work and it still feels like the fastest way to write anything reports, notes, letters, whatever."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801)

VR

Verified Reviewer

Product Marketing Manager

> "they dont have the recommendation functionality in the Microsoft Excel, i any spelling is wrong, there is no any AI or any technology to highlight that word or..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6666323)

OG

Olivia G.

Student

> "I like that Microsoft Word has a simple toolbar where you can access basic document editing tools such as font, font color, font size, paragraph spacing etc."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6851266)

Carol M.

College Student

> "I also, as a poet whose works are not in typical document form, notice that when exporting, my formatting can be displaced and end up on different pages with line..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853082)

DS

Dusiant S.

System engineer -QA

> "This is a standout favorite for professionals who need to see exactly what has been edited, accept or reject suggestions, and leave comments."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

Jeff R.

Project Manager

> "Sometimes when trying to collaborate and track changes things get a little confusing."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7143083)

LW

Laura W.

People Coordinator

> "Allows us to use our company headers and footers for easy personalisation for letters and allows easy editing for contracts."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6519063)

BA

Beth A.

Copywriter and marketing consultant

> "Overall, I would always use Google Docs over Microsoft word because Word is just lacking that collaborative element of live editing as a team."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7029463)

JW

Joshua W.

Project Manager

> "Microsoft Word, especially as a product integrated within the 365 suite, gives my work from home team unmatched control over the creation of our documents live &..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6828911)

Gunnar P.

HR Generalist

> "At times the formatting can change unexpectedly, which can make it frustrating to keep everything consistent throughout a document."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043)

ST

Shayne T.

Co owner

> "Writing feels effortless when the tools just work, from starting a blank page to polishing a finished piece."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686)

DB

Damon B.

Founder

> "The recent challenges have been the bloated updates making it sluggish as well as the new, subscription based model that feels like a cash grab."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6813201)

CH

Charlie H.

President

> "Within a couple easy steps, Word not only prepares a list of all citations that are formatted and organized in a complete detailed table, you can easily have it..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6818293)

AF

Angelica F.

Tutor

> "The subscription cost can also be a drawback for some users."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173204)

JK

Jonathan K.

Marketing Director

> "The formatting tools are straightforward, the interface is clean, and it's easy to navigate even if you're not using it every day."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176856)

AT

Anica T.

Hshshhshhshsh

> "Sometimes the interface can feel a bit cluttered with too many options."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7034247)

DH

Denise H.

legal assistant

> "I like the I can use Microsoft Word for not only work but also for my personal life."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113290)

RA

Richard A.

Registered Nurse

> "The new interface does appear convoluted with everything trying to be in bind but feels disorganized"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6453048)

SG

Shea G.

Counselor

> "Its ease of use starts with the user interface but extends beyond that and almost to tradition at this point - if you hadn't seen word in 20 years you'd probably..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134648)

Manuel F.

CISO

> "It's familiar to me because I've been using it for a very long time, but even so, it is still tough to use because it's not user-friendly."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6485756)

VR

Verified Reviewer

Tier III Technician

> "The interface is very intuitive and has powerful took include styles, reference, and other collaboration tools."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7076883)

AB

Armin B.

SDR

> "Overtime this tool has evolved and definitely gotten confusing to use from a user perspective."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___3996687)

OB

Olivia B.

Subrogation Specialist

> "I like that it can be integrated with our Filevine software."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6651149)

HJ

Hannah J.

CEO

> "It doesn't integrate well with outside Microsoft software like Grammarly."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6641491)

RN

Ram N.

software engineer

> "It easily integrates wth other Microsoft products such as PowerPoint and outlook."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6350068)

Chris L.

Operations

> "It is overly complicated now."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7115759)

SS

Sahil S.

Graduate Assistant

> "Integration is really easy and of use."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6661471)

JN

Jacob N.

Student

> "Microsoft Word feels a little complicated sometimes."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6635787)

KA

Kevin A.

History Teacher

> "My school I work at had Word pre-built into all the laptops, simply because it is so useful and integral for every aspect of the job."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___4895397)

BB

Brock B.

QA Manager

> "Ruler changes can be difficult and cumbersome."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___3915091)

DN

Deontay N.

Recruiting Manager

> "It makes workflow easy."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7175914)

LM

Laura M.

Quality Assurance

> "As time was passing, Word started to be more complicated, and slower with time."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___4031786)

RG

Robert G.

Fleet Admin

> "It has a nice and intuitive design that make it easy to use even for a beginner, I have been using it for years now and works perfect for my needs."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6533823)

BA

Beth A.

Copywriter and marketing consultant

> "Microsoft's customer support also isn't great for Word and its other products."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7029463)

MC

MARLEEN C.

REGISTRAR

> "IS SO USEFUL AND EASY TO USE FOR ANYTHING NEEDED"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7181094)

DR

David R.

Director

> "Customer service is so slow/disconnected from real world"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___3690104)

[View Reviews](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

## User interface

[Plumsail Documents](https://www.capterra.com/p/214700/Plumsail-Documents/)

4.74 (80)

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

4.73 (2,905)

### Features

Plumsail Documents

Top features

20/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Image-to-Text
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Image
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Autonomous Task Execution
-   Batch
-   Batch Processing
-   Collaboration Tools
-   Compliance Management
-   Conditional Logic
-   Configurable Workflow
-   Content Library
-   Content Management
-   Contract Drafting
-   Contract/License Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Data Storage Management
-   Data Synchronization
-   Digital Signature
-   Document Automation
-   Document Generation
-   Document Management
-   Document Review
-   Documents
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Templates
-   Forms Management
-   Full Text Search
-   Generative AI
-   Interaction Tracking
-   Multi-Language
-   Multiple Format Support
-   Multiple Output Formats
-   Offline Access

[See all features](https://www.capterra.com/p/214700/Plumsail-Documents/#features)

Microsoft Word

12/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   AI Image-to-Text
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Image
-   Alerts/Notifications
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Autonomous Task Execution
-   Batch
-   Batch Processing
-   Collaboration Tools
-   Compliance Management
-   Conditional Logic
-   Configurable Workflow
-   Content Library
-   Content Management
-   Contract Drafting
-   Contract/License Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Import/Export
-   Data Storage Management
-   Data Synchronization
-   Digital Signature
-   Document Automation
-   Document Generation
-   Document Management
-   Document Review
-   Documents
-   Document Storage
-   Document Templates
-   Drag & Drop
-   Electronic Signature
-   Email Templates
-   Forms Management
-   Full Text Search
-   Generative AI
-   Interaction Tracking
-   Multi-Language
-   Multiple Format Support
-   Multiple Output Formats
-   Offline Access

[See all features](https://www.capterra.com/p/227146/Microsoft-Word/#features)

### Recognition

Plumsail Documents is recognized as a top-rated tool in 2 Capterra Shortlist reports

Microsoft Word is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Plumsail Documents

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Word

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Plumsail Documents

-   By Plumsail
-   Located in United States
-   Founded in 2011

Microsoft Word

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

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