Helping businesses choose
better software since 1999
better software since 1999
Guides & Research
Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Businesses that are looking to optimize their communications under one platform, reduce costs, offer remote working, or migrate from legacy to an AI-powered cloud phone system with 40+ integrations.
Businesses with 10-100 employees, who have a significant number of remote and/or mobile workers that need to make/receive calls and collaborate with teammates while on the go.
They are responsive immediately to all of my concerns and whenever there has been a glitch, they have corrected it immediately. The follow through and follow up is excellent as well.
Unreliable, lost calls daily, complaining customers, HANGING APPLICATIONS, and the amount of data they will ask you for in order to be able to fix absolutely anything is insane.
Call quality and reliability are awesome. Since we moved away from a competitor, we never had an issue with call quality or call dropping anymore.
We loose service from time to time and have no way of communicating without the service.
Our salesperson,[sensitive content hidden], was great. We didn't want to see demo's, so he did an amazing job outlining everything that they do and how it would benefit us and our company.
We had a problem before with customers communication being scattered around.
The customer service has been superior and the ease of use and convenience of this phone system has been great.
If your business prefers on-site assistance for installation of a phone system, you may be a little hesitant to have UltaTel as your phone service provider.
The linked account offering multiple outgoing CLI options is a particularly nice feature. CRM integration is great and the remote hosted contacts list is very useful.
Any negative experiences a customer has with these offerings detrimentally impacts our relation with them and damages our reputation.
Then we stumbled upon Ringotel, and we are so glad that we partnered with them. Ringotel has allowed us to expand our feature set and tap into markets that were previously out of reach.
No way to disable automatically checking for software updates in the desktop apps. Upon launching, the Ringotel application automatically checks for updates and prompts the user to install or ignore.
The Admin consol and call quality is the best available to resellers.
Everything we found was buggy, profoundly expensive, or too difficult to use or manage.
The whole look and feel makes all the applications very user friendly and nice to use.
No way to disable software updates or force specific software versioning via the shell admin cloud portal.
ULTATEL Cloud Business Phone System
Ringotel
Top FeaturesULTATEL Cloud Business Phone System
Ringotel
--
Talk with a software expert for free. Get a list of software that’s great for you in less than 15 minutes.
Products similar to those you're currently comparing:
