---
title: "Compare Kiwi for Gmail vs Microsoft Outlook 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Kiwi for Gmail and Microsoft Outlook based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/215392-227138/Kiwi-vs-Microsoft-Outlook"
page_type: "comparison"
language: "en"
---

# Kiwi for Gmail vs Microsoft Outlook Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Kiwi for GmailMicrosoft Outlook2/4 selected

[Kiwi for Gmail](https://www.capterra.com/p/215392/Kiwi/)[4.4 (182)](https://www.capterra.com/p/215392/Kiwi/reviews/)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

[## Kiwi for Gmail](https://www.capterra.com/p/215392/Kiwi/)[4.4 (182)](https://www.capterra.com/p/215392/Kiwi/reviews/)

Starting Price

$2.75/month

Value-for-Money

4.3

Functionality

4.3

Ease of Use

4.5

Customer Service

4.3

Reviews Sentiment

Based on [182 reviews](#user-reviews)

Positive

164

Neutral

11

Negative

7

[## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [2,522 reviews](#user-reviews)

Positive

2,322

Neutral

153

Negative

47

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## Summary

* * *

Key features rated by users

Features selected based on 12,325 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Mobile App

NA

Inbox Management

4.5

Email Distribution

NA

Email Monitoring

NA

Access Controls/Permissions

NA

63%Fit

Missing features

Feature ratings

Mobile App

4.6

Inbox Management

4.6

Email Distribution

NA

Email Monitoring

4.5

Access Controls/Permissions

NA

User satisfaction

User satisfaction

4.4

User reviews[182](https://www.capterra.com/p/215392/Kiwi/reviews/)

Ease of use

4.5

Functionality

4.3

Value for money

4.3

Customer support

4.3

User satisfaction

4.5

User reviews[2,522](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.2

Price starts from

Price starts from

$2.75Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Kiwi helps employees save significant time each day compared to using Google Workspace via a traditional web browser. Over half of our Business end-users estimate that Kiwi saves them 30 mins per day.

Best for

Students and professionals, businesses of all sizes, educational institutions, etc.

## User reviews

Pros & cons

LM

Larry M.

Owner

> "Of course, during the pre-purchase period when I was asking questions about Kiwi prior to paying for it, their support system worked..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___4928351)

Kaan K.

civil engineer

> "Definitely stay away. When you cancel your subscription, they cancel all your existing services."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___6640040)

TS

Tim S.

Education Specialist (mild/Moderate)

> "The right side of the panel is identical to Gmail and allows you to chat, and launch your calendar or Zoom/WebX easily without leaving..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3495434)

Kaan K.

civil engineer

> "You can never reach customer service."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___6640040)

ZR

Zane R.

Retired

> "Kiwi was exactly what I needed to move seamlessly between the three email accounts that I manage."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3834265)

ST

Soraya T.

Operations Manager

> "For a long period of time it was very difficult for me to be able to use my MacBook efficiently as its huge energy and processor..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3834155)

MN

Marion N.

Owner

> "It's fast and works just like the browser version (more on that later) but helps focus the user by keeping the mail and google drive..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3231427)

JP

James P.

Senior Analyst

> "Attachments and Google Drive products don't always render/load properly and sometimes links need to be pasted directly into a browser..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___4473917)

KR

Katie R.

Operations Director

> "It helps me stay on task with emails because I can see what inboxes need the most work and easily move between them."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3804995)

Kaan K.

civil engineer

> "No support."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___6640040)

NT

Nik T.

Graphic Designer

> "I can have multiple accounts open at once, and even jump straight to my Google Drive files."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3799277)

ST

Soraya T.

Operations Manager

> "Like I mentioned previously for a long period of time I couldn't efficiently use my work laptop as it would lag all the software..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3834155)

OM

Olivia M.

Human resources manager

> "Kiwi makes Gmail access so efficient and easy on a desktop sparing multiple log in on a browser."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3735023)

PR

Peter R.

Owner/President

> "Customer service is non-existent. "

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___5091662)

HL

Heidi L.

Minister of Congregational Vision & Vitality

> "I loved that this software puts everything at my fingertips - my docs, calendar, drive, etc., and allows me to have my email docked..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2728333)

PR

Peter R.

Owner/President

> "Never received a reply. "

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___5091662)

CD

Chris D.

data architect

> "The real benefits came when I upgraded to G-Suite which allows me to access Google based content (docs, sheets, drives) from one..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2638468)

JA

Juan A.

Bus owner

> "It keeps asking to verify passwords every few days on each account as well, this is time consuming and it kind of defeats the purpose..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3815631)

DC

Dakota C.

CTO

> "It allows me to have a bunch of email inboxes in one place."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3795125)

LM

Larry M.

Owner

> "That I could not get a reply from Kiwi Support as a paid subscription customer."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___4928351)

YW

Yehuda W.

Admin

> "Finally a great email management desktop software that supports Gmail's with ease without eating tons of pc power and memory"

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3795400)

JA

Juan A.

Bus owner

> "the account names should be visible all the time on the menu, they are greyed out and in a very small and difficult font to read,..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3815631)

NT

Nik T.

Graphic Designer

> "The M1 version of Kiwi is MUCH faster than running under Rosetta - so this app does everything I need, and at a speed I can finally..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3799277)

JA

Juan A.

Bus owner

> "It is hard to differentiate between accounts, there's colors assigned but when you have several accounts that does not help."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3815631)

MF

Maria F.

Designer

> "I love that I can keep several accounts in just one app, including my personal email accounts."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3795314)

Oscar M.

Managing Director

> "In a sense, it's a glorified web browser for Gmail use only, and if you strip it from the drive and gsuite apps capabilities and the..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2696150)

RH

Roger H.

Principal Consultant

> "Seamless integration with Google Suite for Business and everything being in one place e.g. unified email inbox, calendar, documents,..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2654719)

SP

Suzanne P.

Brand Copywriter

> "There's a glitch with my calendar, which I explained on the previous page."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3800810)

BA

Brad A.

Pastor

> "Getting away from the browser function and using GSuite features such as Gmail, Google Calendar, and Google Docs all locally in one..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2716290)

CP

Chetan P.

Blank

> "Even i requested to kiwi refund my amount, they did not want to lishen and not accepted their guilty."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3212419)

NT

Nik T.

Graphic Designer

> "Having a standalone app that my Mac can use as the default mail app is great."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3799277)

JB

Joel B.

CEO

> "Does not over come the limitation of more than 100 emails per view which is also a limitation of Gmail inio a browser."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2638304)

SM

Shankar M.

Manager

> "Kiwi for GMAIL consolidates GMAIL with GSUITE brilliantly, allowing multiple email accounts while keeping them easily distinguishable."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2842997)

SC

Sam C.

Chief Strategy Officer

> "Add ons need to be expanded and the development + product team needs to be AHEAD, keep up and communicate to users with PC /Mac..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2693909)

Oscar M.

Managing Director

> "Being able of using a couple of the extensions available is also super helpful in the processes, specially when you need to schedule a..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2696150)

Jessi F.

Director of Marketing and Operations

> "Gmail doesn't have a native app to see them all on my mac and it bogs Chrome down to have it all open."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2984056)

Dave L.

Director of Product Engineering & IT

> "This does an awesome job of allowing you to use Gmail in a dedicated application on MacOSX instead of just having a webpage open. "

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2791243)

JB

James B.

Learning Strategist

> "It isn't easy to simply switch between open documents/windows, etc."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3796745)

TV

Timo V.

Staff Software Engineer

> "Being able to alt-tab directly to my Google Mail and Calendar no matter how many browser windows and tabs I have open is super..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2758808)

SS

Sam S.

Web Developer

> "I cannot get my video calls to work since the update 3.2.0 and cannot get support to respond to me"

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2733213)

RC

Richard C.

Physician/Owner

> "The integration of several products into Gmail made me learn of third party apps that I was not aware of before such as Right Inbox."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2723666)

VR

Verified Reviewer

Principal

> "Unfortunately, the manner in which they integrate the parts and pieces forces just enough of a change in how I work that the software..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2679289)

JS

Jason S.

Senior Hardware Manager

> "It works well with multiple accounts, with streamlined access to calendar and google docs & drive."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2726470)

MW

Michelle W.

CSR

> "I have recently deleted the program because my company email connects through outlook and there is no way to add that account to Kiwi."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2718713)

Jessi F.

Director of Marketing and Operations

> "With Kiwi, all my accounts are accessible, my most used google docs are accessible, and none of it affects Chrome"

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2984056)

RB

Richard B.

Owner

> "Won’t run on Microsoft surface pro X. Often one or more accounts ends up with a blank screen and no way to fix it without restarting..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2667737)

KM

Kathleen M.

Executive Director

> "I also enjoy that i can add team members emails to stay on top of any fires that may arise in their absence since they are part-time."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2785534)

EW

Elliott W.

Teacher

> "Also the lack of a dark theme (and not having an addon like dark-reader) means that I don't use the calendar."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2791912)

JT

Jamie T.

Director of Production

> "It's brilliant to have the functionality of Gmail as a desktop app, makes life much simpler as I value that control as opposed to..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2858668)

HL

Heidi L.

Minister of Congregational Vision & Vitality

> "The biggest issues I've had so far is not being able to download files that are attached to emails."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2728333)

SA

Steven A.

Director of Information Technology Solutions

> "Kiwi is a great product, I found them through various Google searches looking for a way to compartmentalize my daily use of the Google..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2679314)

JA

James A.

Director, Global Operations

> "I was needing a Gmail client that included s/mime capability but this lacked it. "

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2775471)

KS

Kirk S.

Faculty

> "Kiwi has a great user interface and allows me to easily manage six different gmail accounts."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2679905)

JT

Jamie T.

Director of Production

> "It occasionally crashes on startup and won't open, requiring a full computer restart to get it working."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2858668)

SM

Shankar M.

Manager

> "I loved the user-friendliness. But what I loved most about it was the easy link to the other parts of G Suite, I could have multiple..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2842997)

CP

Chetan P.

Blank

> "I do not ever ever travel throw kiwi."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3212419)

JB

Jacob B.

Director of User Experience

> "Kiwi has made it so easy for me to see everything in one spot and does a great job and keeping everything organized, but not..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2714408)

FK

Fouad K.

Professor

> "There is an extension in Chrome that does that but it does not work in Kiwi product."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2668324)

SK

Scott K.

Senior Network Engineer

> "This makes using multiple monitors easier as I don't have to try and pull tabs into their own windows all the time."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2720408)

DR

David R.

President/Psychologist

> "I switched from apple mail because apple mail was frequently not syncing with gmail."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2799823)

TV

Timo V.

Staff Software Engineer

> "Kiwi beats the standard mail and calendar client in macOS by miles in ease of use and integration with other Google services like Docs..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2758808)

MK

Mark K.

Distinguished Engineer

> "Additionally, when the scrolling of the editing window it gets cumbersome."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2696765)

Sheldon D.

UCC Consultant

> "Kiwi for G Suite just makes the user experience so much better. How it integrates all the G Suite functionality into one view for the..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2649164)

RV

Rande V.

Husband

> "The calendaring is probably OK, but I've not really gotten around to using it...generally use my iPhone because I'm not a real fan of..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2752728)

SM

Seraphim M.

Director

> "It makes managing a Gmail or Google Workspace account feel like using an integrated office suite. "

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2728643)

KS

Kim S.

Senior Specialist, People Operations

> "Can't seem to reduce font size for Calendar view."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2732315)

NK

Nicholas K.

Strategic Accounts East

> "Kiwi offers a simplified way to use Gsuite with the features you'd like to optimize your own work style."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2733148)

LM

Leonid M.

CTO

> "I don't like that every time I open the calendar, it opens a new window."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2853350)

BW

Branden W.

VP, IAM Strategy

> "Having easy access to the entire G-Suite is nice as well."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3814222)

SC

Scott C.

Sr Consultant

> "Kiwi promised 3rd party support for features and support; however, that promise is mostly unfulfilled. "

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2637650)

MM

Marc M.

SVP of Sales

> "It has a ton of functionality and I use it quite a bit for Google docs, calendar, Gmail egc"

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2706752)

BB

Brujo B.

Staff Engineer

> "The lack of hot-keys… I would like to press delete to delete/archive an email"

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2766151)

KS

Kimberly S.

Principal

> "Kiwi's interface frames the Gmail interface and makes it easy to access and use Gsuite tools and third party integrations."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2679479)

VR

Verified Reviewer

Owner

> "Does not allow integration with other email providers"

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2739672)

Gurvinder K.

Internet judge

> "Kiwi gives me the freedom to access all my emails at the same time without a browser.  "

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2986239)

SA

Steven A.

Director of Information Technology Solutions

> "I am not a big fan of subscription based licensing for desktop applications."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2679314)

PA

Phil A.

Director

> "I love the functionality of Gmail for our Workspace account, but running in a browser is a suboptimal experience."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2788556)

Khan Md Mohaiuminul Islam S.

Site engineer

> "During my use , Sometimes it freezes up , to continue I need to restart."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2809564)

JA

Juan A.

Bus owner

> "It is a good program but it needs important improvements on the things I mentioned above."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3815631)

Gurvinder K.

Internet judge

> "Sometimes it freezes and I have to exit and restart this.  "

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2986239)

Sheldon D.

UCC Consultant

> "Kiwi for G Suite just makes the user experience so much better. How it integrates all the G Suite functionality into one view for the..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2649164)

VR

Verified Reviewer

Principal

> "Unfortunately, the manner in which they integrate the parts and pieces forces just enough of a change in how I work that the software..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2679289)

NK

Nicholas K.

Strategic Accounts East

> "Kiwi offers a simplified way to use Gsuite with the features you'd like to optimize your own work style."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2733148)

FK

Fouad K.

Professor

> "There is an extension in Chrome that does that but it does not work in Kiwi product."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2668324)

SF

Slinger F.

Sales Manager

> "Goode UI design, operation is extremely easy to use, and the price is reasonable."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___3814221)

Kaan K.

civil engineer

> "You can never reach customer service."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___6640040)

GS

Greg S.

President

> "It is a clean, easy use interface, fast and convenient. When my first year came to an end, I wasn't sure if was worth it to extend..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2733592)

Kaan K.

civil engineer

> "No support."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___6640040)

Oscar M.

Managing Director

> "Being able of using a couple of the extensions available is also super helpful in the processes, specially when you need to schedule a..."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2696150)

PR

Peter R.

Owner/President

> "Customer service is non-existent. "

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___5091662)

RC

Richard C.

Physician/Owner

> "The integration of several products into Gmail made me learn of third party apps that I was not aware of before such as Right Inbox."

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2723666)

SS

Sam S.

Web Developer

> "I cannot get my video calls to work since the update 3.2.0 and cannot get support to respond to me"

[See full review](https://www.capterra.com/p/215392/Kiwi/#Capterra___2733213)

[View Reviews](https://www.capterra.com/p/215392/Kiwi/reviews/)

ID

Isabelle D.

Accountant

> "The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912)

Bongi N.

Financial Manager

> "The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

RR

Rebecca R.

Production manage

> "The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

VR

Verified Reviewer

Administrative

> "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

LC

Louise C.

Marketing Director

> "Features like email management, calendar sharing, task tracking, and meeting coordination make it valuable for professional use. While the interface can feel complex..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389)

DE

David E.

Maintenance Tech

> "The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7142375)

LC

Louise C.

Marketing Director

> "It is a powerful and reliable email and calendar tool with strong organization features, scheduling capabilities, and integration with Microsoft 365 applications."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128726)

SR

Samm R.

Office Finance Manager

> "Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

VR

Verified Reviewer

Sales Specialist

> "I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7156652)

TK

Tim K.

Assistant Professor Emeritus

> "It filter down the important emails in the focused inbox which helps me to get better view and I can integrate it with other Microsoft 365 services which improves my..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995)

CT

Cameron T.

IT Service Desk Analyst

> "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977)

VR

Verified Reviewer

Administrative

> "I've used Microsoft Outlook for my work purposes and I have found it as a reliable mailing software as the interface is user friendly as well as It provides the feature..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

TK

Tim K.

Assistant Professor Emeritus

> "Sometimes I experienced there is some synchronization delay occurs across different devices. When I am searching for older messages I find some inconsistence in results."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995)

RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

> "Perfect integration with the Microsoft 365 suite facilitates sending heavy files via OneDrive and quickly turning a client email into an urgent Teams meeting."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7181905)

RR

Rebecca R.

Production manage

> "What I like least about Microsoft Outlook is that it can sometimes feel cluttered and overwhelming, especially for new users or those with a high volume of emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

SR

Samm R.

Office Finance Manager

> "The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

EL

Eduardo L.

Safety Coordinator

> "While it's difficult to spot an issue with the program as the layout leaves the user with everything they may need as soon as they open the app, the variety may be..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158450)

Ryan M.

Director

> "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

Ryan M.

Director

> "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

Sven S.

Director

> "The search function is effective, the performance is stable, and the close connection with Microsoft 365 applications adds a lot of value for business users."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

ID

Isabelle D.

Accountant

> "Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912)

Nikolas H.

Quality Engineer

> "What I really like about Microsoft Outlook is the calendar and notification settings that are available, letting teams communicate and manage schedules."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092)

Hameeda T.

Analyst

> "It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

KR

Katherine R.

School Administrator

> "With Calendar integration we can manage to track all of the meetings, parent conferences and school events within one app."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481)

Nikolas H.

Quality Engineer

> "What I do not like about Microsoft Outlook is the lack of online access and slower loading times compared to other products."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092)

JK

Jonathan K.

Chief Marketing Officer

> "The spam filtering is also excellent, and features like shared calendars and meeting scheduling make collaborating with coworkers much easier."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7185723)

SR

Sebastien R.

CAD Designer

> "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you can't..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587)

BD

Barrett D.

Night Auditor

> "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904)

MA

Mohammad A.

Senior Claims Adjuster

> "Also, at times it fails to open PDF files directly, so we need to download them first to view them."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575)

BA

Brad A.

Administrator

> "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002)

AD

Alto D.

Operations Manager

> "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859)

Jhovanny A.

Receptionist- New Client Liaison

> "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640)

KA

Khyan A.

SDR

> "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

VR

Verified Reviewer

Administrative

> "It also provides access and connectivity within the web browsers add phone to laptop or laptop to the phone."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

VR

Verified Reviewer

IT Manager

> "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549)

KR

Katherine R.

School Administrator

> "Microsoft Outlook has been key to the daily running of our school. When dealing with teachers and parents that live in different time zones, email scheduling is a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481)

Kelly M.

content creator and podcaster

> "The free version has ads and collects data so there's privacy concerns. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158541)

Bongi N.

Financial Manager

> "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

Hameeda T.

Analyst

> "Some advanced features are buried in menus, making them harder for new users to find."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

AM

Annie M.

Physician Assistant

> "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549)

CJ

Cortney J.

Paralegal

> "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881)

Sven S.

Director

> "Outlook offers excellent organization features, including folders, rules, categories, and a very useful calendar integration."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

Osvaldo B.

Cinema oparator

> "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992)

Hameeda T.

Analyst

> "Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

Mohamed A.

quality control senior engineer

> "A bit slow: Sometimes the app takes too long to open or load, especially if I have many emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7133085)

BE

Ben E.

Marketing and communications executive

> "A benefit of outlook si using either the desktop app version or even the web version, as I find the web version easier to use and works better for my workflow."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7171155)

VR

Verified Reviewer

Emergency Planner

> "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

RR

Rebecca R.

Production manage

> "It is a reliable and powerful tool for managing email, calendars, and tasks in one centralized platform."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

ES

Elizabeth S.

Administrative Assistant

> "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806)

VR

Verified Reviewer

Account Manager

> "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166)

AM

Anna M.

Customer Service Agent

> "Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130577)

AM

Ali M.

Software Manager

> "When I am handling large number of emails and calendar events, Microsoft Outlook keep everything organized in one place."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7169304)

AO

Alanna O.

Systems Analyst Trainee

> "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178)

SR

Samm R.

Office Finance Manager

> "Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

KKZ

Kaung Khant Z.

Senior SDN Cloud Engineer

> "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844)

Ivan A.

Human Resources Generalist

> "i like how it sends me followup reminders of any important meeting ,enjoy how i can collorbate within my co workers for meeting , it is free to use ."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7121086)

Brett S.

Corporate Paralegal

> "I've had calendar events not enter correctly even though I did everything right mechanically, for example."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7137238)

VR

Verified Reviewer

Case Manager

> "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380)

NG

Nathan G.

Member Service Advocate

> "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

VR

Verified Reviewer

Product owner

> "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888)

OR

Oliver R.

Senior Designer

> "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971)

WR

William R.

SR HR Operations Specialist

> "It’s helpful for organizing work since you can easily schedule meetings and manage emails together."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134543)

TH

Tim H.

Insight Manager

> "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437)

KA

Khyan A.

SDR

> "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

VK

Vatsal K.

SDE Intern

> "It keeps logging you out and you need to keep signing in repeatedly and you can't even disable MFA without IT admin access."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6791666)

Sven S.

Director

> "The interface is clear enough to use daily, and it helps me stay organized even when handling a high volume of messages."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

KC

Kevin C.

IT Intern

> "The more feature-packed old version is pretty much useless, as it frequently stops responding, making you have no choice, but to upgrade to the new version, which is..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6626789)

SK

Sarah K.

Case Manager

> "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921)

VS

Valentin S.

Sales

> "Sometimes Outlook feels a bit heavy, especially when loading large inboxes or switching between accounts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7054248)

GM

Georgeta M.

Account Payable

> "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710)

TZ

Tobias Z.

Jr ICT Officer

> "on-prem shared mailboxes do not move to new outlook properly, they become inaccessible."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7031394)

RT

Rosaide T.

Paralegal

> "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000)

RT

Rachel T.

Accounts Administrator

> "The rare instances when I'm unable to use it for some reason but these occasions are rare. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7162276)

Evan P.

Architectural technologist

> "It helps me quickly flag important emails that come in and schedule meetings"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7189746)

RH

Richelle H.

Proposal Project Manager

> "Sometimes it can be next to impossible to find specific items in Microsoft Outlook, but I honestly feel as though that's user error. If you create folders, you have no..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821)

TD

Teodor D.

Data Engineer

> "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429)

JH

Jennifer H.

Paralegal

> "The space wasn't enough and I had to add more space to keep my emails all in one place. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7057149)

VR

Verified Reviewer

Emergency Planner

> "I like the tick function to mark when the email has been attended to and that it keeps your archived emails and if you search for it it still comes up without having to..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

DY

Dannielle Y.

Head of Family Law

> "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919)

David F.

Business Manager

> "The software is very user friendly, despite how much functionality and complexity there is to it."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7076221)

MM

Mark M.

Global Finance Shared Services Manager

> "Additionally, sometimes it feels like Outlook tries to be "too helpful" without providing any substance (such as Viva Insights, and Copilot)."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159)

AD

Andy D.

Marketing Director

> "On the whole, i find Microsoft Outlook easy to use - the old interface was quite straightforward and whilst i'm not 100% used to the new dashboard - i think this will..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6854098)

IA

Ian A.

Director

> "The differences between the browser based interface and the desktop application can be irritating."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6777173)

MA

Matt A.

Office Support

> "The interface is smooth, the functionality is easy to understand, and teaching employees to use the program has always been agreeable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6655071)

VR

Verified Reviewer

Swim Instructor

> "The controls are not the most user-friendly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6652383)

VR

Verified Reviewer

Clerical

> "I like that Microsoft Outlook is user friendly. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7086189)

KJ

Krysta J.

Teacher

> "It isn’t very user friendly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6710846)

Bongi N.

Financial Manager

> "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

BP

Bill P.

CEO

> "It does not integrate externally well."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7049426)

KA

Khyan A.

SDR

> "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

MN

Miguel N.

Resident

> "If you are using Windows OS, you've probably noticed that Microsoft has created many different programs that are often redundant and don't really excel at integrating..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3814156)

VR

Verified Reviewer

Software Engineer

> "The connection with other Microsoft tools also adds to the convenience."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138300)

MK

Muhammad K.

Senior Team Lead

> "It is not much open to integration with third party add-ons."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3529397)

KA

Khyan A.

SDR

> "That reliability is what makes it valuable in a high-volume sales environment."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

TH

Teresa H.

AWS Architect

> "This software should is not integrated with open-source software, Microsoft products are falling behind on open source technologies."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___2464414)

NG

Nathan G.

Member Service Advocate

> "The easy to use Graphical User Interface makes this product easier on the eyes than the competition."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

JPN

Jean-Pierre N.

Instructional Designer

> "Some features for the classic version are not easy to find and difficult to learn."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507)

MA

Mohammad A.

Senior Claims Adjuster

> "I have been using Microsoft Outlook for more than 5 years, and it has been very easy to use."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575)

HJ

Heather J.

Industry

> "It's a bit less intuitive."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102447)

MB

Mayted B.

Medical biller and collector

> "Great experience with our easy use move around."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7118614)

WG

Wendy G.

Finance Director

> "Not always easy to see."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107584)

MM

Mark M.

Global Finance Shared Services Manager

> "Additionally, Outlook has an easy to use, simple, no frills look that allows me, as a business user, to simply get work done. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159)

NL

Nir L.

VP R&D

> "Keyboard shortcuts are not intuitive on Mac and many things are hard to do with a keyboard only."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___4939449)

CS

Candace S.

Assistant

> "I love how it sends messages and my emails fast and the customer service is amazing."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6265073)

VR

Verified Reviewer

Administrative

> "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

VR

Verified Reviewer

Animal caretaker

> "I have worked in tech support and it's the most reliable email that I know next to Gmail., and they just keep making it better with the addition of tools that they have..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3621112)

KA

Khyan A.

SDR

> "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

[View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

## User interface

[Kiwi for Gmail](https://www.capterra.com/p/215392/Kiwi/)

4.38 (182)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

4.54 (2,522)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Kiwi for Gmail

6/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/215392/Kiwi/#features)

Microsoft Outlook

Top features

11/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features)

### Recognition

No recognitions have been awarded to Kiwi for Gmail

No recognitions have been awarded to Microsoft Outlook

### Deployment & support

Kiwi for Gmail

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Microsoft Outlook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Kiwi for Gmail

-   By Zive
-   Located in United States
-   Founded in

Microsoft Outlook

-   By Microsoft
-   Located in United States
-   Founded in 1975

## Popular Comparisons

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Contact vendor for pricing

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4.5

Features

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4.5

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[View full comparison](https://www.capterra.com/compare/227138-247901/Microsoft-Outlook-vs-Google-Workspace)

[Kiwi for Gmail](https://www.capterra.com/p/215392/Kiwi/)[4.38 (182)](https://www.capterra.com/p/215392/Kiwi/reviews/)

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4.5

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[View full comparison](https://www.capterra.com/compare/215392-227157/Kiwi-vs-Microsoft-365)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

Contact vendor for pricing

Price

$6/month

4.5

Features

4.6

4.5

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/227138-227157/Microsoft-Outlook-vs-Microsoft-365)

[Kiwi for Gmail](https://www.capterra.com/p/215392/Kiwi/)[4.38 (182)](https://www.capterra.com/p/215392/Kiwi/reviews/)

vs

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$2.75/month

Price

Contact vendor for pricing

4.3

Features

4.1

4.5

Ease of Use

4.4

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[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.1

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/227138-266980/Microsoft-Outlook-vs-Yahoo-Mail)

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Features

4.7

4.5

Ease of Use

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4.5

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4.5

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4.5

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