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Carbonara vs WaitWell: Which is a better fit?

Updated on January 5th, 2025
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Summary
Features in Waitlist
18
37
36
Best performer
37
  • API
  • Appointment Management
  • Calendar Management
User satisfaction
4.8
User reviews35
Ease of use
4.7
Functionality
4.7
Value for money
4.9
Customer support
4.6
4.9
User reviews77
Ease of use
4.9
Functionality
4.8
Value for money
4.8
Customer support
4.8
Price starts from
--
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Any type of restaurant, cafe or bar: From non-reservation (casual, faster pace of dining) To reservation (formal, multiple courses of dinner) restaurants.

Designed for businesses of all sizes in the healthcare, government, higher education, retail, hospitality and other sectors.

User reviews
pros & cons
1 / 3
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
215565
5 screenshots
236054
4 screenshots

Carbonara

18/37
  • API
  • Appointment Management
  • Calendar Management
  • Customer Accounts
  • Customer Activity Tracking
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • Electronic Payments
  • Email Alerts
  • Email Reminders
  • For Salons and Spas
  • Point of Sale (POS)
  • Prioritization
  • Real-Time Reporting
  • Registration Management
  • Third-Party Integration
  • Alerts/Notifications
  • Communication Management
  • Credit Card Processing
  • For Restaurants
  • Mobile Alerts
  • Multi-Location
  • Online Booking
  • Public Waitlist
  • Queue Management
  • Real-Time Data
  • Real-Time Notifications
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Self Check-In/Check-Out
  • SMS Messaging
  • Waiting Time Tracking
  • Waitlist Status Tracking
See All features
Hide Waitlist Software Features -

WaitWell

Top Features
36/37
Show Waitlist Software Features +
Carbonara
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
WaitWell
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Carbonara
  • By Carbonara
  • Located in Norway
WaitWell
  • By WaitWell Inc.
  • Located in Canada
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