Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. Learn more.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Dialog Health's HIPAA-compliant texting solutions are used by Fortune 500 Hospitals, Health Systems, Provider Groups, Urgent Care, Ambulatory, Insurance Companies, HR Departments, and Call Centers
Not provided by vendor
I love the ease of communicating with patients. I try to answer their questions and being able to text is a great feature.
So far, I don't think there is anything I dislike about Dialog Health.
I like the fact that you can have patient interaction if they needed any help you can help.
Since its implementation, we have had fewer cancellations and no shows which impacts our surgical schedule tremendously.
This texting platform has exceeded my expectations... amazing open/response rates.
When patients don't read text message completely and misread the information given about appointment time/procedure prep.
I like how easy it is to contact patients and communicate with them.
In the past we have run into several issues with being charged for consoles that were no longer in use. This seems to have been resolved after working with our contact.
I like the ability to ensure that the administrator can manage staff well. I also like the ability to use the app for drills we run monthly.
Holding the panic button down for 1.5 seconds only to be asked if we want to actually dial 911 burns valuable time that could be use to communicate with an emergency dispatcher.
We were impressed with the functionality of this product and the ease of setting it up.
Communication is limited when user sends alert message also I get little confusing in initial setup.
The overall benefits are the ability to inform staff of situations immediately.
When their product did not meet the requirements set forth by the state without requiring an additional subscription to another company, they refused to let a school out of the contract.
Great App for easily ensuring district safety runs smoothly.
However, I must say that initial set-up is somewhat confusing.
Dialog Health
Rave Panic Button
Top FeaturesDialog Health
--
Rave Panic Button
Products similar to those you're currently comparing: