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Alana vs Mindset AI: Which is a better fit?

Updated on January 26th, 2025
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Summary
Key features rated by users
Features selected based on 1,275 reviews from Conversational AI Platform users.
% Fit
Missing features
Not enough reviews
Feature ratings
Chatbot
NA
Natural Language Processing
4.6
AI/Machine Learning
4.6
Live Chat
4.9
Reporting/Analytics
4.8
% Fit
Not enough reviews
Feature ratings
Chatbot
5.0
Natural Language Processing
5.0
AI/Machine Learning
4.8
Live Chat
4.7
Reporting/Analytics
4.3
User satisfaction
4.8
User reviews25
Ease of use
4.8
Functionality
4.6
Value for money
4.6
Customer support
4.7
4.8
User reviews13
Ease of use
4.8
Functionality
4.7
Value for money
4.8
Customer support
5.0
Price starts from
--
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Hi, I'm Alana, a proprietary artificial intelligence built for customer service, marketing and sales. I was born to improve the relationship between brands and customers.

Developed to meet and exceed the expectations of L&D and eLearning professionals.

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 3
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
215759
1 screenshot
10027071
5 screenshots

Alana

17/50
  • Alerts/Escalation
  • Autoresponders
  • Chatbot
  • Code-free Development
  • Configurable Workflow
  • Contextual Guidance
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Branding
  • Drag & Drop
  • Engagement Tracking
  • Feedback Management
  • For Developers
  • Intent Recognition
  • Knowledge Base Management
  • Lead Capture
  • Monitoring
  • Multi-Channel Management
  • Multi-Language
  • Performance Metrics
  • Pre-Configured Bot
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Reporting & Statistics
  • Search/Filter
  • Speech Recognition
  • Speech Synthesis
  • Third-Party Integrations
  • Visual Analytics
  • Workflow Management
  • Activity Dashboard
  • AI/Machine Learning
  • API
  • Chat/Messaging
  • Chat Transcript
  • Communication Management
  • CRM
  • Customer Experience Management
  • Email Management
  • Live Chat
  • Multi-Channel Communication
  • Natural Language Processing
  • Natural Language Search
  • Reporting/Analytics
  • Sentiment Analysis
  • Social Media Integration
  • Surveys & Feedback
See All features
Hide Conversational AI Platform Software Features -

Mindset AI

Top Features
31/50
Show Conversational AI Platform Software Features +

Alana

--

Mindset AI

--

Alana
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Mindset AI
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Alana
  • By Alana AI
  • Located in United Kingdom
Mindset AI
  • By Mindset AI
  • Located in United Kingdom
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