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Gyms with 100+ members that want to easily keep track of invoices and payments, manage memberships and save hours every week in admin time.
Not provided by vendor
Honestly, Fliip greatest strength is listening to us, their customers. I don't feel like a number and I have the impression that they are doing everything to help us as much as possible.
The only thing missing would be the option to pay staff based on commission.
I feel like the owners of fliip are reading my mind and made the best management software for me. The software is easy to use for me, my employees and my customers.
Annoying to setup new clients sometimes as you need a lot of mandatory information.
The response time is immediate and I always have someone from the Fliip team who is ready to help me. Also, Fliip keeps evolving and seems like every new option is a big help for my business.
I am rather certain my issues with FLiiP are from my own ignorance. And, the class menu that appears when you hover over a class is large and usually in the way.
The customer service has been very good. This is what makes Fliip worth the price.
I don't think the payment portion is completely smoothed out yet. It charged me twice once month.
Great to be able to easily communicate with support staff if needed. Love the simplicity of the product - easy to pass on information/educate new staff.
Cons: Had difficulty setting up with till & receipt printer, need it to countdown class credits and PT sessions bought in blocks, have had false notifications about membership payments.
Easy to use and set up, can create a report for pretty much any part of the business and a great way to track members and their habits. Happy with the integration with DFC as well.
We still don't feel confident refunding clients as not sure how this affects credits. I am disappointed the staff list doesn't let you store phone numbers or emails, this seems pointless.
It's clarity and ease of use has not only improved the service to our members but has also helped us keep track of payments and thus improved our revenue.
Max always ready to offer advice with any problems concerning use of club manager. Unfortunatly the finger print scanner does not work all the time.
We have had a very good experience with Clubmanager they are helpful and the software does what it says on the tin.
Nothing stands out as a problem at the moment. But it can take a while to really see with these kinds of things.
FLiiP
Top FeaturesClubManager by Club Manager
FLiiP
ClubManager by Club Manager
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