# Compare PRTG vs New Relic 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PRTG and New Relic based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/21581-118128/PRTG-Network-Monitor-vs-New-Relic --- # PRTG vs New Relic Features and Cost Comparison Last updated May 12th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PRTGNew Relic2/4 selected [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) [## PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Starting Price $179.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [255 reviews](#user-reviews) Positive 242 Neutral 10 Negative 3 [## New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) Starting Price $10.00 Value-for-Money 4 Functionality 4.5 Ease of Use 4.2 Customer Service 4.2 Reviews Sentiment Based on [195 reviews](#user-reviews) Positive 180 Neutral 12 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,744 reviews from server monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 88%Fit High performer Feature ratings Alerts/Notifications 4.5 Server Monitoring 4.6 Real-Time Monitoring 4.7 Real-Time Notifications 4.5 Alerts/Escalation 4.5 65%Fit Missing features Feature ratings Alerts/Notifications 4.8 Server Monitoring NA Real-Time Monitoring 4.6 Real-Time Notifications NA Alerts/Escalation 4.8 User satisfaction User satisfaction 4.6 User reviews[255](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.3 Customer support 4.2 User satisfaction 4.5 User reviews[195](https://www.capterra.com/p/118128/New-Relic/reviews/) Ease of use 4.2 Functionality 4.5 Value for money 4.0 Customer support 4.2 Price starts from Price starts from $179Usage Based, Per Month - Free version - Free trial Price starts from $10Not provided by vendor - Free version - Free trial Best for Best for Paessler and PRTG, are two names inseparably associated with award-winning monitoring. PRTG is the ideal solution for small to enterprise infrastructures – and sysadmins who don't want to compromise. Best for Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector. ## User reviews Pros & cons Joe D. Senior System Engineer > "It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. " [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) Rabindra K. Network Security Engineer > "The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) KP Krunal P. Cybersecurity Analyst > "PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6488316) MR Mathieu R. Programmeur Jouabilité > "The interface can feel overloaded with information at times, which may be overwhelming for new users." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442) MR Mathieu R. Programmeur Jouabilité > "I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442) SG Stephen G. IT Manager > "If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506) Joe D. Senior System Engineer > "We enjoy that it is real-time monitoring and it alerts us using via SMS and email." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) Rabindra K. Network Security Engineer > "We hit some unexpected costs when scaling up our infrastructure." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) RA Randy A. Sr. Systems Analyst > "Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6535202) GH Guillermo H. mamagement > "Interface is a bit overwhelming, occasional false alarms." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6548246) NH Neal H. Systems Engineer > "The customization for network maps and the likes seem very limited but otherwise a great product." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855) Carlos C. System Administrator > "The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196657) NH Neal H. Systems Engineer > "Easy to use, does exactly what we want in terms of showing network event alerts as soon as they happen, allowing us to react without a steep learning..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855) ML Mauricio L. Account Executive > "It does not allow me to remotely intervene in my infrastructure or make adjustments online." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367) MK Michal K. IT Engineer > "I was only testing this tool, it surprised me with the amount of sensors I could set up." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7080778) SM Sayed M. intern > "PRTG network is expensive for large network and customer support is slow." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6011617) VR Verified Reviewer IT Operations > "The fact they still provide a free version for smaller networks is great." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141) VR Verified Reviewer Assistant Director IT > "application is not complete as 1 stop solution for everything related to network and server monitoring, many features and not integrated with each..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4101642) SG Stephen G. IT Manager > "There is a lot of customization available." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506) AFM Ahmad Fahmi M. Network Specialist > "Not able to run on Linux or other non-Windows operating system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6195796) LT Laura T. Marketing - Designer > "The customizable dashboards and alerts make staying on top of my network's health a cinch." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6510146) JB Jason B. Network Administrator > "The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map and..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052) VR Verified Reviewer IT Operations > "It's ease of you and ability to support almost any network device." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141) LH Lars H. System Engineer > "there is not a lot I can wirte here, maybe sometime the lack of support by phone" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199093) Rabindra K. Network Security Engineer > "The real game changer for me has been the intuitive dashboard." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) SB Sebastian B. Global Infrastrucure and Security Manager > "Planning is more tedious then setting it actually up." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199095) Joe D. Senior System Engineer > "It is easy to setup and use and within a few minutes you would have a functional alerting system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) NS Nico S. Director IT > "Performance consuming WMI sensors bribging server to crash often" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3812110) WP Warren P. Group IT Manager > "The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6198482) ZS Zahid S. Lead Engineer > "May not be scalable in very very large environment." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4277330) AM Alejandro M. IT Support Engineer > "PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797) JB Jason B. Network Administrator > "Smaller shops would have a hard time validating the cost. " [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052) CB Chad B. IT Coordinator > "One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address network..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196601) JT John T. IT Manager > "backup is a big headache still, and no easy way to do it." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635) Jhon V. Master of Information Technology > "Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4820724) MF Marco F. Datacenter Administrator > "Map designer must be changed, is so hard to use!" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4317546) MS Michael S. Senior Manager, Information Technology > "PRTG has allowed us to accurately monitor our network and systems as well as been the forefront of our notification system for 10+ years." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196557) Carlos C. System Administrator > "Very rarely, after an update, some sensors start to malfunction" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489582) SA Samuel A. Software > "A versatile network watchdog, offering impressive system health features and easy integrations with servers, switches, routers, and firewalls." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4829532) RL Rein L. Monitoring engineer > "If you want to go out-of-the box there is a big chance of false positives." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2933138) Alejandro Enrique M. Helpdesk Operations Supervisor > "Honestly I have used several tools that allow us to perform the analysis of our IT infrastructure and I can say that PRTG has given us a hand in..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4819429) JT John T. IT Manager > "Dashboard are not easy to me." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635) AM Alejandro M. IT Support Engineer > "The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved;..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797) EM Esben M. IT Specialist > "The unusual traffic monitoring is not really useful." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673) AK Abhishek K. IT Infrastructure engineer > "Best tool to monitor the network , Great to get good insists into the network." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6460637) JJ Jimmy J. owner > "The interface was a little weird to understand at first." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2877899) AM Amgad M. CISO > "PRTG really excels at providing detailed network visibility." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6448407) EM Esben M. IT Specialist > "Some of the setup is a bit tricky." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673) RD Rafael D. Automation Specialist > "This centralized view of network health allows for swift issue identification and resolution." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6247322) Umair Ali K. Senior Network Administrator > "it does not support netflow with juniper srx devices." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2273846) JN Juan N. IT Director > "the affordability of PRTG was the most important for us" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6392461) MP Mithila P. Senior Technical Support Engineer > "In administering and troubleshooting documentation is not clear though and hard to understand." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2608713) MD Matthew D. Operations Manager > "The out-the-box templates are also very good and enable us to monitor in-depth services with ease" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4898879) LV Lin V. IT Analyst > "The customer services leave a bit to be desired." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2266211) ML Mauricio L. Account Executive > "It has interesting dashboards and templates that are quite good for creating management reports." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367) TM Thatayaone M. Director, Consulting Engineer > "Not that easy to set up if you are not familiar with it." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2465700) [View Reviews](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) CT Clara T. Accountant > "I appreciate how New Relic’s dashboards display live performance for our billing apps, allowing me to identify slowdowns that..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6779860) RP Ruchika P. Site Reliability Engineer > "The incidents do not auto resolve instantly specially for process monitoring. When there are same alerts from different..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) RP Ruchika P. Site Reliability Engineer > "I like how New Relic provides deep visibility into applications and infrastructure through one unified platform." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) RM Rahul M. engineer > "sometimes custom visualizations such as 'pathpoint' are prone to bugs and Not available to view." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) Ash B. Director of IT > "Overall its a value and makes monitoring much easier with a wide variaty of options and metrics." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7018169) VR Verified Reviewer Program Support I > "We can only see 30 days' worth of data, which hinders us from tracking incidents that happened more than a month ago." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6663042) MC Mark C. Product Manager > "Overall,New Relic is easy to use straight off the bat, it can be easily integrated with other solutions and has easy to setup..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___7032872) ML Mauricio L. Senior Software Engineer > "I bit obtuse in making clear stuff like appdex. When I used this back in 2018-2021, I was hable to priorize stuff by endpoints..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) RM Rahul M. engineer > "Lot of material available online to learn nuances of the tool" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6862521) VR Verified Reviewer Head Of Development > "The pay as you go pricing continues to increase on at least a quarterly basis, which is a little annoying." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6885869) Arjun K. Founder > "New Relic's streamlined setup process and Heroku integration allowed me to start monitoring and optimizing my application's..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4817675) VR Verified Reviewer Senior Software Engineer > "The charts don’t drill down, and NRQL is a little hard to read." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) TB Tamer B. Prodops Engineer > "New Relic is a great tool for our monitoring and we use it for infrastructure and synthetic monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) VR Verified Reviewer QA and Observability Engineer > "Really good technical product, but for large enterprise environments the licence model is causing problems, it's user based" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) RP Ruchika P. Site Reliability Engineer > "I also appreciate the ease of integration with cloud providers." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6863048) VR Verified Reviewer CTO > "However, once we started the deployment, and despite the fact we were having a very simple infrastructure (Linux + PHP + MySQL..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) YR Yeamin R. Senior DevOps Engineer > "NewRelic is a market leader in providing Alerting and monitoring of business critical servers in the Cloud." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) VR Verified Reviewer CTO > "After all these headaches, we decided to part ways with NewRelic, but then discovered you cannot actually close your account..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) ML Mauricio L. Senior Software Engineer > "Error tracking I believe is better as well from what I recall." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641698) VR Verified Reviewer CTO > "After a successful installation, we still did not receive any MySQL-related data." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) JM Javier M. Project Manager > "Some services were difficult to set-up, but now everything works as intended." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) Sarah C. Speech Language Pathologist > "There weren't any good ways to manage and monitor the runtime memory of each app, which was a frustrating feature to be..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2949903) Daniel H. Technical Lead > "We set up New Relic as we needed a observability platform that we could use to Troubleshoot infrastructure, view logs and use..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4540618) JM Jonathan M. IT Director > "Their documentation is often out of date because of these changed. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3688760) VR Verified Reviewer QA and Observability Engineer > "Synthetic checks and alerts are very well and teams can get there information to troubleshoot their applications" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6135082) VR Verified Reviewer CTO > "Can't close your Account nor reach out to Support to do so" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) TC Tarnika C. Product Specialist > "very easy to use, multiple filters and interfaces to work with" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6712076) VR Verified Reviewer CTO > "We had evaluated NewRelic several years ago but the product was too complex and unstable." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3780927) TB Tamer B. Prodops Engineer > "It is easy to use and has a lot of options for monitoring" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6690224) LK Lukasz K. IT Security Manager > "We were migrating our infrastructure to the cloud (Microsoft Azure) and at the time New Relic could not provide us required..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) Bishal D. Software Engineer > "I like how its dashboard looks clean and easy to use." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6672763) LS Leon S. Managing Director > "When using multiple modules on a bigger infrastructure it can get quite expensive." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2887263) VR Verified Reviewer Engineering Manager > "It is so easy to implement new relic, the most that I like is its collector" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6641339) VR Verified Reviewer Senior Analyst > "Higher cost, log management is not efficient and less user friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3447898) YR Yeamin R. Senior DevOps Engineer > "Easy integration with messaging tools like Splunk and paging tools like OpsGenie." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6011291) DP Dan P. Senior BI Developer > "Our specific implementation required custom metrics to be created and these were not intuitive to query and use.. " [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2715585) KR Keerthi R. Product owner > "Configuring and using the alerts to get the application insights is really good" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6284066) SD Srikanth D. Technical Lead > "There are more false alerts than the actual alerts and the team is looking for alternate options now." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2303664) KB Keith B. Project Manager > "I love the user interface as it is so friendly." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6298688) Dylan W. Founder, Engineer > "Seem to be entrenched in their industry, trying to hound customers for more money each year, but simultaneously providing less..." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) JM Javier M. Project Manager > "Overall, our experience once set-up is good." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___6541177) LK Lukasz K. IT Security Manager > "Covering all cloud assets was also not possible." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2560218) VR Verified Reviewer Senior Software Engineer > "The metrics they support are industry leading and they’re driving them." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___4928748) Dylan W. Founder, Engineer > "Even lowest tier email support apparently requires paying more than $2000 per year." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) SK Stanislav K. Developer > "great APM features, helps a lot with troubleshooting slow transactions with great insights on application traces;" [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3093732) Dylan W. Founder, Engineer > "Cost is extremely high compared to the value of the service being provided." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) VR Verified Reviewer Software Engineer > "Overall, New Relic One does a great job for real time monitoring and error aggregating." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___3519883) Dylan W. Founder, Engineer > "The designers and developers are clearly bad or mediocre." [See full review](https://www.capterra.com/p/118128/New-Relic/#Capterra___2495531) [View Reviews](https://www.capterra.com/p/118128/New-Relic/reviews/) ## User interface 4.58 (255) 4.51 (195) ### Features PRTG Top features 44/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Audit Management - Audit Trail - Automatic Backup - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - CPU Monitoring - Customizable Dashboard - Customizable Reports - Dashboard Creation - Database Monitoring - Data Visualization - Diagnostic Tools - Email Alerts - Email Monitoring - Event Logs - Event Tracking - Generative AI - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Monitoring - Network Monitoring - Patch Management - Performance Monitoring - Policy Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Remote Monitoring & Management - Reporting/Analytics - Risk Alerts - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - SSL Security - Status Tracking - Third-Party Integrations [See all features](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#features) New Relic 22/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Escalation - Alerts/Notifications - API - Audit Management - Audit Trail - Automatic Backup - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - CPU Monitoring - Customizable Dashboard - Customizable Reports - Dashboard Creation - Database Monitoring - Data Visualization - Diagnostic Tools - Email Alerts - Email Monitoring - Event Logs - Event Tracking - Generative AI - Incident Management - Inventory Management - Issue Management - Maintenance Scheduling - Monitoring - Network Monitoring - Patch Management - Performance Monitoring - Policy Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Notifications - Real-Time Reporting - Real-Time Updates - Remote Monitoring & Management - Reporting/Analytics - Risk Alerts - Self Service Portal - Server Monitoring - Service Level Agreement (SLA) Management - SSL Security - Status Tracking - Third-Party Integrations [See all features](https://www.capterra.com/p/118128/New-Relic/#features) ### Recognition PRTG is recognized as a top-rated tool in 5 Capterra Shortlist reports New Relic is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support PRTG Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos New Relic Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PRTG - By Paessler GmbH - Located in Germany - Founded in 1997 New Relic - By New Relic - Located in United States - Founded in 2008 ## Popular Comparisons [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $179/month Price $95/year 4.5 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-251336/PRTG-Network-Monitor-vs-ManageEngine-OpManager) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $10 Price $395/year 4.5 Features 4.7 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-172323/New-Relic-vs-ManageEngine-Applications-Manager) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) $179/month Price $10/month 4.5 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/21581-168192/PRTG-Network-Monitor-vs-Site24x7) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) $10 Price $10/month 4.5 Features 4.6 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/118128-168192/New-Relic-vs-Site24x7) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [ManageEngine OpUtils](https://www.capterra.com/p/172325/ManageEngine-OpUtils/)[4.43 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/) $179/month Price $138/year 4.5 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-172325/PRTG-Network-Monitor-vs-ManageEngine-OpUtils) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $10 Price $95/year 4.5 Features 4.6 4.2 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/118128-251336/New-Relic-vs-ManageEngine-OpManager) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) $179/month Price $129/month 4.5 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-144309/PRTG-Network-Monitor-vs-Atera) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $10 Price $15/month 4.5 Features 4.5 4.2 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/118128-135453/New-Relic-vs-Datadog-Cloud-Monitoring) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (252)](https://www.capterra.com/p/13803/N-central/reviews/) $179/month Price $1.75 4.5 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-21581/N-central-vs-PRTG-Network-Monitor) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (252)](https://www.capterra.com/p/13803/N-central/reviews/) $10 Price $1.75 4.5 Features 4.2 4.2 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-118128/N-central-vs-New-Relic) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [PRTG Enterprise Monitor](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/)[4.66 (79)](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/reviews/) $179/month Price $1671/month 4.5 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/21581-246294/PRTG-Network-Monitor-vs-PRTG-Enterprise-Monitor) [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $10 Price $67/month 4.5 Features 4.5 4.2 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/118128-141792/New-Relic-vs-Pulseway)