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New Relic vs PRTG: Which is a better fit?

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Provider data verified by our Software & Services Research team, and reviews moderated by our Reviews Verification team. This page was last updated on January 23rd, 2025.
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 2,201 reviews from Server Monitoring users.
% Fit
Missing features
Not enough reviews
Feature ratings
Alerts/Notifications
4.8
Server Monitoring
NA
Real-Time Monitoring
4.6
Real-Time Notifications
NA
Alerts/Escalation
4.8
% Fit
High performer
Feature ratings
Alerts/Notifications
4.6
Server Monitoring
4.6
Real-Time Monitoring
4.7
Real-Time Notifications
4.6
Alerts/Escalation
4.5
User satisfaction
4.5
User reviews186
Ease of use
4.2
Functionality
4.5
Value for money
4.0
Customer support
4.2
4.6
User reviews246
Ease of use
4.4
Functionality
4.5
Value for money
4.4
Customer support
4.2
Price starts from
--
Not provided by vendor
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

Small to large businesses focused on delivering excellent customer experience, business success, and more.

Paessler and PRTG, are two names inseparably associated with award-winning monitoring. PRTG is the ideal solution for small to enterprise infrastructures – and sysadmins who don't want to compromise.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
118128
4 screenshots
21581
5 screenshots

New Relic

19/50
  • Activity Tracking
  • Automatic Backup
  • Capacity Management
  • Configuration Management
  • CPU Monitoring
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard Creation
  • Database Monitoring
  • Email Alerts
  • Email Monitoring
  • Event Tracking
  • Incident Management
  • Inventory Management
  • Issue Management
  • Maintenance Scheduling
  • Network Monitoring
  • Patch Management
  • Policy Management
  • Real-Time Analytics
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remote Monitoring & Management
  • Risk Alerts
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • SSL Security
  • Status Tracking
  • Trend Analysis
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • API
  • Audit Management
  • Audit Trail
  • Bandwidth Monitoring
  • Baseline Manager
  • Compliance Management
  • Data Visualization
  • Diagnostic Tools
  • Event Logs
  • Monitoring
  • Performance Monitoring
  • Real-Time Monitoring
  • Reporting/Analytics
  • Third-Party Integrations
  • Threshold Alerts
See All features
Hide Server Monitoring Software Features -

PRTG

Top Features
46/50
Show Server Monitoring Software Features +
New Relic
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
PRTG
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
New Relic
  • By New Relic
  • Located in United States
  • Founded in 2008
PRTG
  • By Paessler GmbH
  • Located in Germany
  • Founded in 1997
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