# Compare PRTG vs Datadog 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PRTG and Datadog based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/21581-135453/PRTG-Network-Monitor-vs-Datadog-Cloud-Monitoring

---

# PRTG vs Datadog Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PRTGDatadog2/4 selected

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

[## PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Starting Price

$179.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [255 reviews](#user-reviews)

Positive

242

Neutral

10

Negative

3

[## Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.6 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Starting Price

$15.00/month

Value-for-Money

4.1

Functionality

4.5

Ease of Use

4.3

Customer Service

4.3

Reviews Sentiment

Based on [360 reviews](#user-reviews)

Positive

347

Neutral

10

Negative

3

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## Summary

* * *

Key features rated by users

Features selected based on 2,740 reviews from server monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

Alerts/Notifications

4.5

Server Monitoring

4.6

Real-Time Monitoring

4.7

Real-Time Notifications

4.5

Alerts/Escalation

4.5

89%Fit

High performer

Feature ratings

Alerts/Notifications

4.7

Server Monitoring

4.6

Real-Time Monitoring

4.6

Real-Time Notifications

4.6

Alerts/Escalation

4.5

User satisfaction

User satisfaction

4.6

User reviews[255](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.3

Customer support

4.2

User satisfaction

4.6

User reviews[360](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

Ease of use

4.3

Functionality

4.5

Value for money

4.1

Customer support

4.3

Price starts from

Price starts from

$179Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

$15Other, Per Month

-   Free version
-   Free trial

Best for

Best for

Paessler and PRTG, are two names inseparably associated with award-winning monitoring. PRTG is the ideal solution for small to enterprise infrastructures – and sysadmins who don't want to compromise.

Best for

Datadog is a unified observability and security platform that provides IT, DevOps, and security teams with real-time monitoring, application performance insights, log management, and threat detection.

## User reviews

Pros & cons

Joe D.

Senior System Engineer

> "It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. "

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223)

Rabindra K.

Network Security Engineer

> "The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403)

KP

Krunal P.

Cybersecurity Analyst

> "PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6488316)

MR

Mathieu R.

Programmeur Jouabilité

> "The interface can feel overloaded with information at times, which may be overwhelming for new users."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442)

MR

Mathieu R.

Programmeur Jouabilité

> "I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442)

SG

Stephen G.

IT Manager

> "If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506)

Joe D.

Senior System Engineer

> "We enjoy that it is real-time monitoring and it alerts us using via SMS and email."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223)

Rabindra K.

Network Security Engineer

> "We hit some unexpected costs when scaling up our infrastructure."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403)

RA

Randy A.

Sr. Systems Analyst

> "Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6535202)

GH

Guillermo H.

mamagement

> "Interface is a bit overwhelming, occasional false alarms."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6548246)

NH

Neal H.

Systems Engineer

> "The customization for network maps and the likes seem very limited but otherwise a great product."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855)

Carlos C.

System Administrator

> "The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196657)

NH

Neal H.

Systems Engineer

> "Easy to use, does exactly what we want in terms of showing network event alerts as soon as they happen, allowing us to react without a steep learning..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855)

ML

Mauricio L.

Account Executive

> "It does not allow me to remotely intervene in my infrastructure or make adjustments online."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367)

MK

Michal K.

IT Engineer

> "I was only testing this tool, it surprised me with the amount of sensors I could set up."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7080778)

SM

Sayed M.

intern

> "PRTG network is expensive for large network and customer support is slow."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6011617)

VR

Verified Reviewer

IT Operations

> "The fact they still provide a free version for smaller networks is great."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141)

VR

Verified Reviewer

Assistant Director IT

> "application is not complete as 1 stop solution for everything related to network and server monitoring, many features and not integrated with each..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4101642)

SG

Stephen G.

IT Manager

> "There is a lot of customization available."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506)

AFM

Ahmad Fahmi M.

Network Specialist

> "Not able to run on Linux or other non-Windows operating system."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6195796)

LT

Laura T.

Marketing - Designer

> "The customizable dashboards and alerts make staying on top of my network's health a cinch."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6510146)

JB

Jason B.

Network Administrator

> "The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map and..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052)

VR

Verified Reviewer

IT Operations

> "It's ease of you and ability to support almost any network device."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141)

LH

Lars H.

System Engineer

> "there is not a lot I can wirte here, maybe sometime the lack of support by phone"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199093)

Rabindra K.

Network Security Engineer

> "The real game changer for me has been the intuitive dashboard."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403)

SB

Sebastian B.

Global Infrastrucure and Security Manager

> "Planning is more tedious then setting it actually up."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199095)

Joe D.

Senior System Engineer

> "It is easy to setup and use and within a few minutes you would have a functional alerting system."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223)

NS

Nico S.

Director IT

> "Performance consuming WMI sensors bribging server to crash often"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3812110)

WP

Warren P.

Group IT Manager

> "The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6198482)

ZS

Zahid S.

Lead Engineer

> "May not be scalable in very very large environment."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4277330)

AM

Alejandro M.

IT Support Engineer

> "PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797)

JB

Jason B.

Network Administrator

> "Smaller shops would have a hard time validating the cost. "

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052)

CB

Chad B.

IT Coordinator

> "One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address network..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196601)

JT

John T.

IT Manager

> "backup is a big headache still, and no easy way to do it."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635)

Jhon V.

Master of Information Technology

> "Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4820724)

MF

Marco F.

Datacenter Administrator

> "Map designer must be changed, is so hard to use!"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4317546)

MS

Michael S.

Senior Manager, Information Technology

> "PRTG has allowed us to accurately monitor our network and systems as well as been the forefront of our notification system for 10+ years."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196557)

Carlos C.

System Administrator

> "Very rarely, after an update, some sensors start to malfunction"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489582)

SA

Samuel A.

Software

> "A versatile network watchdog, offering impressive system health features and easy integrations with servers, switches, routers, and firewalls."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4829532)

RL

Rein L.

Monitoring engineer

> "If you want to go out-of-the box there is a big chance of false positives."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2933138)

Alejandro Enrique M.

Helpdesk Operations Supervisor

> "Honestly I have used several tools that allow us to perform the analysis of our IT infrastructure and I can say that PRTG has given us a hand in..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4819429)

JT

John T.

IT Manager

> "Dashboard are not easy to me."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635)

AM

Alejandro M.

IT Support Engineer

> "The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved;..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797)

EM

Esben M.

IT Specialist

> "The unusual traffic monitoring is not really useful."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673)

AK

Abhishek K.

IT Infrastructure engineer

> "Best tool to monitor the network , Great to get good insists into the network."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6460637)

JJ

Jimmy J.

owner

> "The interface was a little weird to understand at first."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2877899)

AM

Amgad M.

CISO

> "PRTG really excels at providing detailed network visibility."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6448407)

EM

Esben M.

IT Specialist

> "Some of the setup is a bit tricky."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673)

RD

Rafael D.

Automation Specialist

> "This centralized view of network health allows for swift issue identification and resolution."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6247322)

Umair Ali K.

Senior Network Administrator

> "it does not support netflow with juniper srx devices."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2273846)

JN

Juan N.

IT Director

> "the affordability of PRTG was the most important for us"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6392461)

MP

Mithila P.

Senior Technical Support Engineer

> "In administering and troubleshooting documentation is not clear though and hard to understand."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2608713)

MD

Matthew D.

Operations Manager

> "The out-the-box templates are also very good and enable us to monitor in-depth services with ease"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4898879)

LV

Lin V.

IT Analyst

> "The customer services leave a bit to be desired."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2266211)

ML

Mauricio L.

Account Executive

> "It has interesting dashboards and templates that are quite good for creating management reports."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367)

TM

Thatayaone M.

Director, Consulting Engineer

> "Not that easy to set up if you are not familiar with it."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2465700)

[View Reviews](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

TW

Tobias W.

IT Admin

> "The wide range of services and excellent customer care from customer succes. If you compare it to other competitors, Datadog offers a better..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064651)

OL

Omri L.

Senior devops engineer

> "some areas are too vague, no reply on issues like metric rate changes by time window, custom metrics insights, APM changes, pricing structure."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064686)

RV

Rakhi V.

QA Lead

> "The log management ..APM to infrastructure monitoring , they all make it a well-rounded solution for teams that need full-stack observability..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7134188)

YK

Yury K.

CTO

> "The biggest drawback is the relatively slow pace at which issues are addressed, along with the incomplete and sometimes inconsistent..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958)

PL

Philip L.

Analyst

> "Teams appreciate its customizable dashboards, live container views, and automated alerting, which provide full-stack visibility and support..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

PG

Prateek G.

Senior Software Engineer - DBRE

> "To an engineer who doesn't have admin privileges to the Database, these recommendations might sound confusing and they would create tickets..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

KL

Kayden L.

IT Manager

> "log management and RUM, it is most helpful for us to investigate problem, also it sends us an alert when log reaches an serval errors"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064809)

AG

Amol G.

Team Lead

> "Cost, i think most of the customer might feel the same, for some organisation this becomes an burning issue. As when organisations try to cut..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664)

AG

Amol G.

Team Lead

> "Documentation clear, support is highly knowledgeable, public cloud supports is unbeatable, they do prove why they are on costlier end..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064664)

PG

Prateek G.

Senior Software Engineer - DBRE

> "The recent AI recommendations are sometimes not very useful. When a query is slow obviously the first recommendation would be to add indexes."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

PG

Prateek G.

Senior Software Engineer - DBRE

> "I work in Data Reliability and so far the best thing about Datadog has been its APM feature and the Postgres integration."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

JS

Jad S.

SRE

> "What first comes to mind is cost, you have to actually need the feature to get approval for the cost associated with its price."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

JS

Jad S.

SRE

> "I like the customizability coupled with the ability to have a centralized place for most of our monitoring needs."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

GG

Guntas G.

Software Developer

> "UI can be a bit cluttered when lot of metric to follow, and pricing model feel complex at first look."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6838480)

WYL

Wai Yip L.

SRE

> "It has helped streamline on-call workflows and reduced mean time to resolution across multiple services."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065093)

PL

Philip L.

Analyst

> "Daily digests frequently report dozens of triggered alerts—many of which are repetitive or low-priority."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

TG

Tushar G.

Software developer

> "It has been great experience using datadog as it provide all the features and tools needed for observability and monitoring in one platform."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7069881)

VS

Vaibhav S.

Monitoring DevOps Engineer

> "Billing & Usage although transparent, can sometimes be difficult to understand."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362)

KL

Kye L.

SRE

> "The wide array of features that Datadog offers, allowing for a truly comprehensive observability suite."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064724)

BC

Bradley C.

Platform Engineer

> "Navigating is difficult, it relies on you memorizing icon means what, or what dropdown a service falls under."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626158)

RV

Rakhi V.

QA Lead

> "comprehensive monitoring platform that delivers strong visibility across complex infrastructures."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7134188)

WM

Will M.

COO

> "White label branding and frequent automatic monitoring is quite expensive and not included on the free plan."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6798300)

Brennan G.

System Admin I

> "It offers deep insights, great integrations, and real-time alerting, though it can be a bit complex and pricey at scale"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6861702)

EP

Estella P.

Sr system engineer

> "Can get a bit messy if you dont implement teams well in the beginning"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7011012)

PL

Philip L.

Analyst

> "Teams have highlighted the benefits of migrating logs from Splunk to Datadog, which has improved user experience and reduced operational..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

AF

Angel F.

IT Manager

> "The cost can be a bit high for smaller businesses and the learning curve for some features is steep."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6579606)

MWK

Md Wasim K.

Software Developer

> "The ability to correlate logs, traces, and metrics in one place helps speed up root cause analysis. While there’s a bit of a learning curve..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079)

AR

Anurag R.

Software Engineer

> "I'm nitpicking, but the IaaS code needed to write monitors isn't intuitive."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626358)

TS

Thomas S.

Co-Founder

> "It provides an easy way for a team to analyze most logs, performance, metrics on the same platform as it connects with multiple services"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6713898)

MWK

Md Wasim K.

Software Developer

> "The pricing becomes expensive as usage scales, especially for log ingestion."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627079)

PD

Peter D.

Site Reliability Engineer

> "Through APM, tracing, infrastucture metrics and log explorer, I’m able to triage my incidents effectively."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626191)

SS

Sneha S.

QA Engineer

> "Search Explorer for logs filtering is not very efficient."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626267)

SG

Sonal G.

Devops Engineer

> "Easy to use with all the observability features at one place including logs,trace,metrics and now the new AI features."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7067794)

OT

Orlando T.

DevOps Engineer

> "The UI can be a bit sluggish/slow at times."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626417)

GJ

Giovanny J.

Director, Enterprise Infrastructure Architect

> "Datadog has become our single source of truth for observability across infrastructure, applications, and user experience."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065100)

YB

Yves B.

Principal SRE

> "They tend to be extremely dismissive, often trying to close the ticket as quickly as they can without offering any help."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392)

PG

Prateek G.

Senior Software Engineer - DBRE

> "Time to respond to a database incident has really improved and we have more visibility into the systems"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

Juan B.

CEO

> "There are times when I have experienced difficulties with initial setup and integration with certain services. Although they offer extensive..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4942833)

WL

Whitney L.

Business Owner

> "It also allows you to integrate from their mobile app on App Store so you don’t have to always get a laptop out to fix any issues occurring."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698)

RM

Ritesh M.

Senior Java Developer

> "problems with multiline log ingestion"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626522)

YK

Yury K.

CTO

> "Its UX stands out and helps streamline daily monitoring tasks."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064958)

VR

Verified Reviewer

IT Manager

> "Datadog is pretty expensive so I guess the price."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6882533)

JS

Jad S.

SRE

> "Customer support is pretty good, documentation sometimes is lacking or old and good customer support compensate for that."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064661)

MP

Michal P.

Software Engineer

> "The UI is a little hard to get used to, so the learning curve is pretty high."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6729731)

VR

Verified Reviewer

App Developer

> "My overall experience with Datadog was very positive—powerful, reliable monitoring with great visibility, though pricing can scale quickly."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7099533)

BP

Belen P.

Administrative

> "I wish the initial setup was more user-friendly, and the pricing can be a bit high."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6545611)

RM

Robert M.

SRE Manager

> "After bringing Datadog to two companies it has proved essential to bringing observability to all."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064656)

RM

Reza M.

Software Developer

> "You cannot filter the menu on the left."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6632920)

PG

Prateek G.

Senior Software Engineer - DBRE

> "I have been able to track issues before they could happen and it had been really useful during incidents"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064769)

SH

Sam H.

DevOps Engineer

> "It is very complicated at times and we end up not using things very efficiently."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626150)

PL

Philip L.

Analyst

> "One of the most appreciated aspects of Datadog is its ability to unify application observability."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6831771)

Shayla B.

Human Resources Specialist

> "Our experiences with Datadog support have been continuously negative; the company goes out of its way to avoid direct communication and..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4852257)

TZ

Terence Z.

Technical Support Specialist

> "Overall, datadog is a good tool that I use within our organization's tool stack to look at logs to identify issues and troubleshoot for our..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173)

CA

Cojoe A.

Founder

> "I find it a bit too pricey."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6678711)

AH

Amit H.

Technology Support Engineer.

> "It is a one-shot tool that provides a complete solution to all your requirements with the best customization capability."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626263)

Bishal D.

Backend Developer

> "It can get a tad pricey when you scale up. Plus, the learning curve can be a bit steep for beginners. And, the free tier isn't as generous as..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___5038169)

VS

Vaibhav S.

Monitoring DevOps Engineer

> "The ease of use and friendly UI, tagging and integrations all add to reason of having it as your preferred tool."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7065362)

Srinivas N.

Vice President

> "There was not clear visibility into the root cause of an issue when it happens and that caused finger pointing between teams. While there..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4362091)

PN

Praba N.

Senior DevOps Engineer

> "Its dashboards are highly customizable and interactive, making it easy to visualize."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7066233)

VR

Verified Reviewer

Problem Setter

> "It can be complex for someone who is new to monitoring systems and integration is quite difficult with other tools"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6018829)

BG

Bharat G.

VP Enginnering

> "Earlier we were using a set of different tools for monitoring and logs but it helped us consolidate them giving us over 80% in cost s saving..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626241)

SR

Shagun R.

Cloud Engineer

> "Limited Customization Options: While Datadog provides a lot of pre-built dashboards and visualizations, it does not support extensive..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4364832)

TZ

Terence Z.

Technical Support Specialist

> "The dashboard in datadog is very customizable, allowing me to view metrics and logs to my preference."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6639173)

YB

Yves B.

Principal SRE

> "Just be aware that support is lacking."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626392)

VR

Verified Reviewer

Software Developer and Consultant

> "The cost for datadog was greatly outweighed by the value it provided for our team."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7064735)

VR

Verified Reviewer

Operation & Maintenance Engineer

> "probably the integration with log management with DD trace with APM, as we have some difficulties link the log injested with trace ID etc but..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4377792)

LV

Lakshmi V.

Software Engineer

> "Also the Datadog monitors for monitoring CPU and memory usage have been a real game changer in resolving memory leaks."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6628213)

AA

Ayoub A.

IT Manager

> "The documentation is too broad, adding to the complexity as a user."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6105916)

WL

Whitney L.

Business Owner

> "I like the alerts it gives and areas it categorizes to narrow down any mishaps with webstore and server."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6715698)

RC

Ryan C.

CTO

> "We had an accidental infinite loop in our software and a logging statement in that loop. Because of that simple bug, we got charged 10x our..."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4376288)

AS

Adewale S.

HIO

> "Overall, datadog has been a high level security structure for our entire system."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7092559)

AM

Aron M.

VP of Engineering

> "I did so again this morning! But I've lost hope that I'll ever land on a do not call list because I'm convinced they don't have one."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6153540)

EP

Eduardo P.

Security Manager

> "The strong correlation features allow us to have deep visibility into our IT environment and take actions to address issues."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6775199)

CM

Cara M.

Sr. Cloud Engineer

> "If there's one drawback, it's the cost, which can become expensive for monitoring high-throughput systems or systems with a lot of hosts."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4357222)

AG

AKKY G.

Software engineer

> "DBM really help us in indentifying the slow queries and co-relating it to the service call."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6626530)

RP

Richard P.

Senior DevOps Architect

> "The lowest is every 5 minutes but if a site is down, 5 minutes is too long to wait to see if it is down."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353402)

VV

Vinay V.

SDE

> "Dashboard and session logs all at one place is good thing to have, also the services listed and getting data around it is also good."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___6627387)

AQ

Andy Q.

Software Developer

> "It can be difficult making sure the data is being aggregated correctly in the "DD-esque" way"

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4354073)

PN

Praba N.

Senior DevOps Engineer

> "It’s particularly strong in cloud-native environments."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___7066233)

NT

Nat T.

Sr Software Engineer

> "Some of the search is unintuitive, for example, it's sometimes hard to search traces."

[See full review](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#Capterra___4353364)

[View Reviews](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/)

## User interface

4.58 (255)

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

4.56 (360)

### Features

PRTG

Top features

44/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Automatic Backup
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Visualization
-   Diagnostic Tools
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Network Monitoring
-   Patch Management
-   Performance Monitoring
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Risk Alerts
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Status Tracking
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#features)

Datadog

39/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Escalation
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Automatic Backup
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   CPU Monitoring
-   Customizable Dashboard
-   Customizable Reports
-   Dashboard Creation
-   Database Monitoring
-   Data Visualization
-   Diagnostic Tools
-   Email Alerts
-   Email Monitoring
-   Event Logs
-   Event Tracking
-   Generative AI
-   Incident Management
-   Inventory Management
-   Issue Management
-   Maintenance Scheduling
-   Monitoring
-   Network Monitoring
-   Patch Management
-   Performance Monitoring
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Real-Time Reporting
-   Real-Time Updates
-   Remote Monitoring & Management
-   Reporting/Analytics
-   Risk Alerts
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   SSL Security
-   Status Tracking
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/#features)

### Recognition

PRTG is recognized as a top-rated tool in 5 Capterra Shortlist reports

Datadog is recognized as a top-rated tool in 4 Capterra Shortlist reports

### Deployment & support

PRTG

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Datadog

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PRTG

-   By Paessler GmbH
-   Located in Germany
-   Founded in 1997

Datadog

-   By Datadog
-   Located in United States
-   Founded in 2010

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4.5

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4.5

4.4

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[View full comparison](https://www.capterra.com/compare/21581-172325/PRTG-Network-Monitor-vs-ManageEngine-OpUtils)

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4.4

Ease of Use

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4.3

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4.4

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