# Compare PRTG vs Atera 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PRTG and Atera based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/21581-144309/PRTG-Network-Monitor-vs-Atera --- # PRTG vs Atera Features and Cost Comparison Last updated April 9th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PRTGAtera2/4 selected [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) [Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) [## PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Starting Price $179.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [255 reviews](#user-reviews) Positive 242 Neutral 10 Negative 3 [## Atera](https://www.capterra.com/p/144309/Atera/)[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/) Starting Price $129.00/month Value-for-Money 4.6 Functionality 4.3 Ease of Use 4.6 Customer Service 4.5 Reviews Sentiment Based on [448 reviews](#user-reviews) Positive 419 Neutral 17 Negative 12 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,767 reviews from network monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Real-Time Monitoring 4.7 Real-Time Data 4.2 Alerts/Notifications 4.5 Server Monitoring 4.6 Dashboard 4.5 82%Fit High performer Feature ratings Real-Time Monitoring 4.6 Real-Time Data 4.4 Alerts/Notifications 4.4 Server Monitoring 4.7 Dashboard 4.3 User satisfaction User satisfaction 4.6 User reviews[255](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.3 Customer support 4.2 User satisfaction 4.5 User reviews[448](https://www.capterra.com/p/144309/Atera/reviews/) Ease of use 4.6 Functionality 4.3 Value for money 4.6 Customer support 4.5 Price starts from Price starts from $179Usage Based, Per Month - Free version - Free trial Price starts from $129Per User, Per Month - Free version - Free trial Best for Best for Paessler and PRTG, are two names inseparably associated with award-winning monitoring. PRTG is the ideal solution for small to enterprise infrastructures – and sysadmins who don't want to compromise. Best for It caters to IT managers and directors, network and systems administrators, MSP owners, CIOs and CTOs across sectors such as healthcare, education, government, financial services, retail, and more. ## User reviews Pros & cons Joe D. Senior System Engineer > "It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. " [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) Rabindra K. Network Security Engineer > "The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) KP Krunal P. Cybersecurity Analyst > "PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6488316) MR Mathieu R. Programmeur Jouabilité > "The interface can feel overloaded with information at times, which may be overwhelming for new users." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442) MR Mathieu R. Programmeur Jouabilité > "I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442) SG Stephen G. IT Manager > "If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506) Joe D. Senior System Engineer > "We enjoy that it is real-time monitoring and it alerts us using via SMS and email." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) Rabindra K. Network Security Engineer > "We hit some unexpected costs when scaling up our infrastructure." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) RA Randy A. Sr. Systems Analyst > "Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6535202) GH Guillermo H. mamagement > "Interface is a bit overwhelming, occasional false alarms." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6548246) NH Neal H. Systems Engineer > "The customization for network maps and the likes seem very limited but otherwise a great product." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855) Carlos C. System Administrator > "The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196657) NH Neal H. Systems Engineer > "Easy to use, does exactly what we want in terms of showing network event alerts as soon as they happen, allowing us to react without a steep learning..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855) ML Mauricio L. Account Executive > "It does not allow me to remotely intervene in my infrastructure or make adjustments online." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367) MK Michal K. IT Engineer > "I was only testing this tool, it surprised me with the amount of sensors I could set up." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7080778) SM Sayed M. intern > "PRTG network is expensive for large network and customer support is slow." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6011617) VR Verified Reviewer IT Operations > "The fact they still provide a free version for smaller networks is great." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141) VR Verified Reviewer Assistant Director IT > "application is not complete as 1 stop solution for everything related to network and server monitoring, many features and not integrated with each..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4101642) SG Stephen G. IT Manager > "There is a lot of customization available." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506) AFM Ahmad Fahmi M. Network Specialist > "Not able to run on Linux or other non-Windows operating system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6195796) LT Laura T. Marketing - Designer > "The customizable dashboards and alerts make staying on top of my network's health a cinch." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6510146) JB Jason B. Network Administrator > "The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map and..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052) VR Verified Reviewer IT Operations > "It's ease of you and ability to support almost any network device." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141) LH Lars H. System Engineer > "there is not a lot I can wirte here, maybe sometime the lack of support by phone" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199093) Rabindra K. Network Security Engineer > "The real game changer for me has been the intuitive dashboard." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) SB Sebastian B. Global Infrastrucure and Security Manager > "Planning is more tedious then setting it actually up." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199095) Joe D. Senior System Engineer > "It is easy to setup and use and within a few minutes you would have a functional alerting system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) NS Nico S. Director IT > "Performance consuming WMI sensors bribging server to crash often" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3812110) WP Warren P. Group IT Manager > "The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6198482) ZS Zahid S. Lead Engineer > "May not be scalable in very very large environment." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4277330) AM Alejandro M. IT Support Engineer > "PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797) JB Jason B. Network Administrator > "Smaller shops would have a hard time validating the cost. " [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052) CB Chad B. IT Coordinator > "One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address network..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196601) JT John T. IT Manager > "backup is a big headache still, and no easy way to do it." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635) Jhon V. Master of Information Technology > "Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4820724) MF Marco F. Datacenter Administrator > "Map designer must be changed, is so hard to use!" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4317546) MS Michael S. Senior Manager, Information Technology > "PRTG has allowed us to accurately monitor our network and systems as well as been the forefront of our notification system for 10+ years." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196557) Carlos C. System Administrator > "Very rarely, after an update, some sensors start to malfunction" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489582) SA Samuel A. Software > "A versatile network watchdog, offering impressive system health features and easy integrations with servers, switches, routers, and firewalls." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4829532) RL Rein L. Monitoring engineer > "If you want to go out-of-the box there is a big chance of false positives." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2933138) Alejandro Enrique M. Helpdesk Operations Supervisor > "Honestly I have used several tools that allow us to perform the analysis of our IT infrastructure and I can say that PRTG has given us a hand in..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4819429) JT John T. IT Manager > "Dashboard are not easy to me." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635) AM Alejandro M. IT Support Engineer > "The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved;..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797) EM Esben M. IT Specialist > "The unusual traffic monitoring is not really useful." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673) AK Abhishek K. IT Infrastructure engineer > "Best tool to monitor the network , Great to get good insists into the network." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6460637) JJ Jimmy J. owner > "The interface was a little weird to understand at first." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2877899) AM Amgad M. CISO > "PRTG really excels at providing detailed network visibility." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6448407) EM Esben M. IT Specialist > "Some of the setup is a bit tricky." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673) RD Rafael D. Automation Specialist > "This centralized view of network health allows for swift issue identification and resolution." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6247322) Umair Ali K. Senior Network Administrator > "it does not support netflow with juniper srx devices." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2273846) JN Juan N. IT Director > "the affordability of PRTG was the most important for us" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6392461) MP Mithila P. Senior Technical Support Engineer > "In administering and troubleshooting documentation is not clear though and hard to understand." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2608713) MD Matthew D. Operations Manager > "The out-the-box templates are also very good and enable us to monitor in-depth services with ease" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4898879) LV Lin V. IT Analyst > "The customer services leave a bit to be desired." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2266211) ML Mauricio L. Account Executive > "It has interesting dashboards and templates that are quite good for creating management reports." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367) TM Thatayaone M. Director, Consulting Engineer > "Not that easy to set up if you are not familiar with it." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2465700) [View Reviews](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) JH James H. ESG Analyst > "Atera helped me pull together IT asset data, support tickets, and system activity in one place, which made it easier to prepare internal reports and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) AK Alison K. Project Manager > "In addition, the file transfer functionality within Atera is lacking in that I wish to send a file without initiating a full remote session and thus..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) Ganapathi G H. CEO > "Patch management feature across OS platforms, Windows, Mac, Ubuntu, and third party application is very good and also it works on agent based so you..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) BR Bradley R. IT Director > "Reporting and customization felt somewhat limited, and there were times where we had to work around the platform instead of it fitting into our..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7144155) AK Alison K. Project Manager > "The scripting generally functions properly and the lightweight nature of the agent makes it possible for me to install it on my client's older..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) AK Alison K. Project Manager > "I submitted a ticket regarding a script that would not run and when their response came back weeks later, I had either fixed it myself or given up." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) JK John K. Chief Technology Officer > "Atera connected to the client's studio workstation and let me edit big after effects files on a small laptop which was amazing." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) WT Wasek T. IT Support Supervisor > "Patch management for third party apps were not available unless installed via Atera. When generating reports the presentation was not the cleanest but..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) AK Alison K. Project Manager > "Atera gives me the opportunity to maintain low overhead costs; I did find the automation function worked as expected and didn't crash the entire..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7078918) JK John K. Chief Technology Officer > "The price is WAY too much money and it uses ALL my CPU, so everything else is slowed down." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7075277) PS Prince S. Digital Marketing Head > "It has helped in solving several issues like system downtime, delayed customer support and IT operations by providing automated patch management and..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) MN Manoj N. Manager DevOps > "Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) JD Jesse D. Co-Founder > "Elegant and pre-made clean UI and GUI adapted for seamless and harnessed patch management, RMM, ITSM, unified endpoint management (UEM) among other..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6684505) TS Tom S. Director > "Can be a little slow to open - the interface itself can take upwards of 30 seconds to load, and it doesn’t render well on iPads." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) JV Julio V. Head Of Information Technology > "Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device monitoring..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6554740) RN Rohan N. Products and Platforms Engineer. > "Also, sometimes the reporting shows wrong or gets updated late, like If I check the total remote into a machine happened, it shows incorrect info which..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6336320) JO Joshua O. Infrastructure Engineer > "Atera is a powerful platform that serves as a one-stop solution for IT management services, addressing every need from remote access and device..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6395987) DK David K. Information Technology Manager > "Atera has less customization choices since this can be disadvantages for organizations with extremely specific procures or reporting requirement." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6666141) PS Prince S. Digital Marketing Head > "The platform's remote access features allow technicians to connect instantly to client devices, thereby providing fast and effective support from..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6560356) JN Josh N. Realtor > "Another problem that causes us conflict is that we cannot incorporate two technicians within the same support ticket." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) JN Josh N. Realtor > "With the help of this IT tool we can have remote management where supervision can be obtained thanks to the operational automation that Atera provides." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6497933) SJ SUNATHA J. General Manager > "There are drawbacks such as delay in the performance of the remote access when connected to some networks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) DS Daniel S. IT support technician > "The ability to seamlessly swap from client device to device is revelatory, along with all the information Atera collates for us without even needing to..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330557) AF Aaron F. DevOps Manager > "The patch management in terms of Definition updates leaves somewhat to be desired especially as the schedule doesn't within the dashboard GUI allow to..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) MK Mohsen K. IT Manager > "Involving real-time alert condition in Atera makes it possible for me to receive speedy notifications of problems in the IT structure." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763490) SJ SUNATHA J. General Manager > "This can make it slightly slower at responding to commands which makes continuity difficult especially in emergencies." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763567) MN Manoj N. Manager DevOps > "I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6553433) HK Huseyin K. Senior IT Engineer > "There is a problem in which the mobile application may not be synchronized with the desktop version." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) PW Palash W. Operations Consultant > "Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) FP Fernando P. Administrative > "Sometimes the user interface can be a bit slow, especially when dealing with a large number of devices." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6465207) PG Patrick G. Network Administrator > "I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6333727) MH Martin H. Purchasing Analyst > "I have experienced some discrepancies with its diagnostic results from time to time and they have to be manually checked." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756214) JH James H. ESG Analyst > "The automation features save time, and the pricing is predictable as the team grows." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7056412) MM Mousumi M. Marketing Associate > "Mobile app is buggy sometimes, crashes when switching between tickets." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) VC Vineet C. IT Manager > "In short, Atera provides the tools needed for efficient IT management, cost reduction, and improved system reliability to our organization." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6533833) KR Kyle R. IT Project Manager > "It doesnt always patch correctly and can cause some issues here and there. But not to often." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6829776) Ganapathi G H. CEO > "I can say its a great product and serves the purpose if you are looking for patch management, as well as asset discovery" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___7061847) VR Verified Reviewer IT Director > "The only two things I dislike about Atera is that it is hard to find daytime (to me) appointments with demo and onboarding agents, and it doesn't pull..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6207932) Sydney B. Information Technology Engineer > "Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) SW Saurabh W. Senior Systems Engineer > "Although Atera has some great offerings and benefits but its UI is not that optimized." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6691132) WT Wasek T. IT Support Supervisor > "Brilliant asset monitoring which includes statistics, alerts and remote control capabilities." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6868994) NS Niraj S. Strategic Alliance Lead > "Occasional performance issues may occur during peak usage times." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6695385) DO David O. Co-Founder > "Real-time security scans, helpdesk and ticketing management are the key benefits which I relish with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) DC David C. Systems Manager > "Had some issues rolling out the updated version on clients." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6361375) TS Tom S. Director > "Integrates with Splashtop, and offers strong remote tools (including remote Powershell)." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6859294) EK Erick K. Medical Laboratory Technologist > "Atera is way too comprehensive which make learning curve steeper." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6435479) AF Adrian F. CTO > "The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6475499) TB Tonia B. Director of IT > "The inventory controls can be a bit tricky. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6795591) PW Palash W. Operations Consultant > "It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6529034) CS Cassandra S. IT System and Support Specialist > "That every time my computer is shut down I have to go thru MFA." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6330106) RB Ritu B. Computer Facilitator > "The use of detailed reports has enhanced the internal evaluations and customer relations by providing clear satisfaction data.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756228) DK Dimitri K. Cultural Mediator > "The reporting lacks granular filters." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756262) AN Alex N. Information Communication Technology Specialist > "I like the fact that Atera combines real-time monitoring, RMM, network discovery and IT ticketing tools." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426403) DO David O. Co-Founder > "Apart from lack of offline access, I do not have any other aspect which I dislike about Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6541938) SK Shehab K. Director, IT Security and Risk Management > "Atera has thus become a comprehensive solution that brings efficiency to all our IT operations and amplifies our security stance in a great way." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) SG Santosh G. Remote PERM Paralegal > "When it comes to patch management system I have had some difficulties." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) Sydney B. Information Technology Engineer > "Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) VR Verified Reviewer Senior Software Development > "I think that its internal antivirus is not the most beneficial and best enough to meet the requirements of what my team needs." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6247873) IS Ilham S. IT Programmer > "It is advantageous that we can perform remote access, monitoring and ticketing all in one platform." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756255) Lucas B. Director > "The interface could use some work and the documentation feature is lacking." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6025611) HK Huseyin K. Senior IT Engineer > "Implementing auto-update and auto-checks the team is free to work on more significant business matters improving productivity in general.​" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6763486) DB David B. Computer Helpdesk Technician > "The website can sometimes be slow to respond and require multiple refreshes." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5023388) IP Issac P. Senior Engineer > "Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6563723) AF Aaron F. DevOps Manager > "Support were less than helpful which didn't hold up any hope they would even bother logging this as a feature request." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___5019725) MM Mousumi M. Marketing Associate > "Pricing model is very refreshing, per technician instead of per device (saves a ton of money).Remote access is smooth, barely any lag even on slower..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6686286) Sydney B. Information Technology Engineer > "I have encountered anything that is worth mentioning as dislike with Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6495670) UO Uchenna O. Human Resources Manager > "Availability of remote monitoring management, helpdesk and PSA in one place is what I like most about Atera." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6484249) DH David H. CEO > "multi monitor switching only option, limited support , chrome incompatibility?, lack of vpn option (with webroot)" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4348665) SG Santosh G. Remote PERM Paralegal > "I have had great success in how I manage different client systems by using Atera real-time monitoring and alerts." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6756211) JM Josh M. Networks and Systems Specialist > "The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software). " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352237) RM Raymond M. IT Helpdesk Management > "Its automations for patch management have reduce our time for Maintenace and most interesting is the scheduling of" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6428879) John N. Systems Administrator > "Patch management is a little clunky and the Atera agent does not always restart on its own when the PC is restarted." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3734882) VR Verified Reviewer Senior IT Analyst > "Easy to see which machines are online and manage resources on servers/computers, remotely accessing machines is also made super easy with splashtop." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6742705) AC Abhinav C. Program Manager > "The patch management is a little bit complicated in terms of understanding ,deployment & management." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4265750) SK Shehab K. Director, IT Security and Risk Management > "The extensive feature set and ability to seamlessly integrate with the rest of our toolset significantly surpassed our expectations." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6491598) Paul G. Technical Manager > "The helpdesk does not allow the technician to truncate the message trail when replying, so it often happens that the messages being sent between..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___3503781) Roshan M. Manager > "This software provides proactive IT infrastructure monitoring to avoid problems and boost efficiency." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6426323) GS Graham S. Owner, Computer Technician > "The less than helpful response from Atera also suggested that if I prepaid for the full year, it would be less of an increase overall. " [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4369143) AR Abbie R. Customer Service > "I appreciate Atera for its ease of use and comprehensive feature set, being an all-in-one solution that combines RMM, PSA, and remote access into a..." [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___6421580) Diego M. IT Manager > "Too bad the Network Discovery tool is not integrated with the basic license" [See full review](https://www.capterra.com/p/144309/Atera/#Capterra___4352304) [View Reviews](https://www.capterra.com/p/144309/Atera/reviews/) ## User interface 4.58 (255) 4.54 (448) ### Features PRTG Top features 39/47 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - Anomaly Detection - API - Audit Trail - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - Customizable Reports - Dashboard - Data Visualization - Device Auto Discovery - Downtime Tracking - Event Logs - Generative AI - Incident Management - IP Address Monitoring - Maintenance Scheduling - Multi-Location Monitoring - Network Analysis - Network Mapping - Network Resource Management - Patch Management - Performance Metrics - Predictive Analytics - Process/Workflow Automation - Real-Time Data - Real-Time Monitoring - Remediation Management - Remote Monitoring & Management - Reporting & Statistics - Search/Filter - Server Monitoring - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - SSL Security - Third-Party Integrations - Threshold Alerts - Troubleshooting - Uptime Reporting - User Management - Virtualization - Vulnerability Scanning - Web Traffic Reporting [See all features](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#features) Atera 36/47 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - Anomaly Detection - API - Audit Trail - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - Customizable Reports - Dashboard - Data Visualization - Device Auto Discovery - Downtime Tracking - Event Logs - Generative AI - Incident Management - IP Address Monitoring - Maintenance Scheduling - Multi-Location Monitoring - Network Analysis - Network Mapping - Network Resource Management - Patch Management - Performance Metrics - Predictive Analytics - Process/Workflow Automation - Real-Time Data - Real-Time Monitoring - Remediation Management - Remote Monitoring & Management - Reporting & Statistics - Search/Filter - Server Monitoring - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - SSL Security - Third-Party Integrations - Threshold Alerts - Troubleshooting - Uptime Reporting - User Management - Virtualization - Vulnerability Scanning - Web Traffic Reporting [See all features](https://www.capterra.com/p/144309/Atera/#features) ### Recognition PRTG is recognized as a top-rated tool in 5 Capterra Shortlist reports Atera Best Value ITSMSoftware (2022)  ### Deployment & support PRTG Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Atera Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PRTG - By Paessler GmbH - Located in Germany - Founded in 1997 Atera - By Atera - Located in Israel - Founded in 2011 ## Popular Comparisons [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $179/month Price $95/year 4.5 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-251336/PRTG-Network-Monitor-vs-ManageEngine-OpManager) [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.62 (1,627)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) $129/month Price $795/year 4.3 Features 4.6 4.6 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/144309-170018/Atera-vs-ManageEngine-Desktop-Central) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) $179/month Price $10/month 4.5 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/21581-168192/PRTG-Network-Monitor-vs-Site24x7) [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) $129/month Price Contact vendor for pricing 4.3 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/144309-180609/Atera-vs-Action1-RMM) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [ManageEngine OpUtils](https://www.capterra.com/p/172325/ManageEngine-OpUtils/)[4.43 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/) $179/month Price $138/year 4.5 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-172325/PRTG-Network-Monitor-vs-ManageEngine-OpUtils) [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/) $129/month Price Contact vendor for pricing 4.3 Features 4.6 4.6 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/144309-181954/Atera-vs-Iru) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) $179/month Price $1.75 4.5 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-21581/N-central-vs-PRTG-Network-Monitor) [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) $129/month Price $67/month 4.3 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-144309/Pulseway-vs-Atera) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [PRTG Enterprise Monitor](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/)[4.66 (79)](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/reviews/) $179/month Price $1671/month 4.5 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/21581-246294/PRTG-Network-Monitor-vs-PRTG-Enterprise-Monitor) [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) vs [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/) $129/month Price Contact vendor for pricing 4.3 Features 4.5 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.86 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) $179/month Price $1.5/month 4.5 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/21581-149665/PRTG-Network-Monitor-vs-Domotz-PRO) [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) $129/month Price $1.75 4.3 Features 4.2 4.6 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-144309/N-central-vs-Atera)