# Compare PRTG vs Site24x7 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PRTG and Site24x7 based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/21581-168192/PRTG-Network-Monitor-vs-Site24x7 --- # PRTG vs Site24x7 Features and Cost Comparison Last updated March 13th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PRTGSite24x72/4 selected [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) [## PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Starting Price $179.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [255 reviews](#user-reviews) Positive 242 Neutral 10 Negative 3 [## Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.7 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $10.00/month Value-for-Money 4.5 Functionality 4.6 Ease of Use 4.5 Customer Service 4.5 Reviews Sentiment Based on [347 reviews](#user-reviews) Positive 336 Neutral 8 Negative 3 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,767 reviews from network monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit Feature ratings Real-Time Monitoring 4.7 Real-Time Data 4.2 Alerts/Notifications 4.5 Server Monitoring 4.6 Dashboard 4.5 89%Fit High performer Feature ratings Real-Time Monitoring 4.8 Real-Time Data 4.2 Alerts/Notifications 4.6 Server Monitoring 4.7 Dashboard 4.8 User satisfaction User satisfaction 4.6 User reviews[255](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.3 Customer support 4.2 User satisfaction 4.7 User reviews[347](https://www.capterra.com/p/168192/Site24x7/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.5 Customer support 4.5 Price starts from Price starts from $179Usage Based, Per Month - Free version - Free trial Price starts from $10Flat Rate, Per Month - Free version - Free trial Best for Best for Paessler and PRTG, are two names inseparably associated with award-winning monitoring. PRTG is the ideal solution for small to enterprise infrastructures – and sysadmins who don't want to compromise. Best for Site24x7 is built for small and medium businesses, and caters to job functions that include the business owner/web app administrator, site reliability engineer, system administrator and IT manager. ## User reviews Pros & cons Joe D. Senior System Engineer > "It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. " [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) Rabindra K. Network Security Engineer > "The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) KP Krunal P. Cybersecurity Analyst > "PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6488316) MR Mathieu R. Programmeur Jouabilité > "The interface can feel overloaded with information at times, which may be overwhelming for new users." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442) MR Mathieu R. Programmeur Jouabilité > "I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442) SG Stephen G. IT Manager > "If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506) Joe D. Senior System Engineer > "We enjoy that it is real-time monitoring and it alerts us using via SMS and email." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) Rabindra K. Network Security Engineer > "We hit some unexpected costs when scaling up our infrastructure." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) RA Randy A. Sr. Systems Analyst > "Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6535202) GH Guillermo H. mamagement > "Interface is a bit overwhelming, occasional false alarms." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6548246) NH Neal H. Systems Engineer > "The customization for network maps and the likes seem very limited but otherwise a great product." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855) Carlos C. System Administrator > "The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196657) NH Neal H. Systems Engineer > "Easy to use, does exactly what we want in terms of showing network event alerts as soon as they happen, allowing us to react without a steep learning..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855) ML Mauricio L. Account Executive > "It does not allow me to remotely intervene in my infrastructure or make adjustments online." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367) MK Michal K. IT Engineer > "I was only testing this tool, it surprised me with the amount of sensors I could set up." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7080778) SM Sayed M. intern > "PRTG network is expensive for large network and customer support is slow." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6011617) VR Verified Reviewer IT Operations > "The fact they still provide a free version for smaller networks is great." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141) VR Verified Reviewer Assistant Director IT > "application is not complete as 1 stop solution for everything related to network and server monitoring, many features and not integrated with each..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4101642) SG Stephen G. IT Manager > "There is a lot of customization available." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506) AFM Ahmad Fahmi M. Network Specialist > "Not able to run on Linux or other non-Windows operating system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6195796) LT Laura T. Marketing - Designer > "The customizable dashboards and alerts make staying on top of my network's health a cinch." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6510146) JB Jason B. Network Administrator > "The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map and..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052) VR Verified Reviewer IT Operations > "It's ease of you and ability to support almost any network device." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141) LH Lars H. System Engineer > "there is not a lot I can wirte here, maybe sometime the lack of support by phone" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199093) Rabindra K. Network Security Engineer > "The real game changer for me has been the intuitive dashboard." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) SB Sebastian B. Global Infrastrucure and Security Manager > "Planning is more tedious then setting it actually up." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199095) Joe D. Senior System Engineer > "It is easy to setup and use and within a few minutes you would have a functional alerting system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) NS Nico S. Director IT > "Performance consuming WMI sensors bribging server to crash often" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3812110) WP Warren P. Group IT Manager > "The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6198482) ZS Zahid S. Lead Engineer > "May not be scalable in very very large environment." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4277330) AM Alejandro M. IT Support Engineer > "PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797) JB Jason B. Network Administrator > "Smaller shops would have a hard time validating the cost. " [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052) CB Chad B. IT Coordinator > "One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address network..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196601) JT John T. IT Manager > "backup is a big headache still, and no easy way to do it." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635) Jhon V. Master of Information Technology > "Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4820724) MF Marco F. Datacenter Administrator > "Map designer must be changed, is so hard to use!" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4317546) MS Michael S. Senior Manager, Information Technology > "PRTG has allowed us to accurately monitor our network and systems as well as been the forefront of our notification system for 10+ years." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196557) Carlos C. System Administrator > "Very rarely, after an update, some sensors start to malfunction" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489582) SA Samuel A. Software > "A versatile network watchdog, offering impressive system health features and easy integrations with servers, switches, routers, and firewalls." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4829532) RL Rein L. Monitoring engineer > "If you want to go out-of-the box there is a big chance of false positives." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2933138) Alejandro Enrique M. Helpdesk Operations Supervisor > "Honestly I have used several tools that allow us to perform the analysis of our IT infrastructure and I can say that PRTG has given us a hand in..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4819429) JT John T. IT Manager > "Dashboard are not easy to me." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635) AM Alejandro M. IT Support Engineer > "The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved;..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797) EM Esben M. IT Specialist > "The unusual traffic monitoring is not really useful." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673) AK Abhishek K. IT Infrastructure engineer > "Best tool to monitor the network , Great to get good insists into the network." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6460637) JJ Jimmy J. owner > "The interface was a little weird to understand at first." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2877899) AM Amgad M. CISO > "PRTG really excels at providing detailed network visibility." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6448407) EM Esben M. IT Specialist > "Some of the setup is a bit tricky." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673) RD Rafael D. Automation Specialist > "This centralized view of network health allows for swift issue identification and resolution." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6247322) Umair Ali K. Senior Network Administrator > "it does not support netflow with juniper srx devices." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2273846) JN Juan N. IT Director > "the affordability of PRTG was the most important for us" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6392461) MP Mithila P. Senior Technical Support Engineer > "In administering and troubleshooting documentation is not clear though and hard to understand." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2608713) MD Matthew D. Operations Manager > "The out-the-box templates are also very good and enable us to monitor in-depth services with ease" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4898879) LV Lin V. IT Analyst > "The customer services leave a bit to be desired." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2266211) ML Mauricio L. Account Executive > "It has interesting dashboards and templates that are quite good for creating management reports." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367) TM Thatayaone M. Director, Consulting Engineer > "Not that easy to set up if you are not familiar with it." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2465700) [View Reviews](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) AJ Akshay J. CTO > "Site24x7 for its comprehensive, all-in-one monitoring capabilities, which offer deep visibility into servers, networks,..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7118406) VR Verified Reviewer Asst. Manager > "some of the parameters give alert and notifi9cation very late like windows update. when server is in reboot state , and when..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455) CSL Carlos Salvador L. Dev PBX VoIP > "It is a very useful tool that can not only be integrated into the Zoho environment but also into your website and servers, and..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7068564) Alex S. CEO > "Setting up complex synthetic scripts for mobile app monitoring can be time-consuming and requires a bit of a learning curve to..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7142257) RD Ryan D. Service Delivery Manager > "The visibility it provides into network performance, availability, and issues is clear and actionable, allowing us to identify..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) RD Ryan D. Service Delivery Manager > "The only thing issue we've had is no dynamic interface alerting rules to add monitors but not alerting on access ports." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) RK Rishabh K. Busier development associate > "It solves visibility gaps across serves,appsand network,enabling us to detect issues early and reduce downtime" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7050613) SG Shivani G. Technical Specialist - cloud > "in site 24x7 least like part is managing licensing and there are also hidden feartures also in cloudspend need more granular..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667) Sachin Y. Network Security Engineer > "My overall experience is highly positive because of its advanced features which provides a good support in monitoring all the..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073915) VS Vishal S. SRE > "Some advanced configuration settings feel hidden or less intuitive, and occasional UI lag has been experienced when handling..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193) RD Ryan D. Service Delivery Manager > "We're able to offer robust monitoring services to our customers at a more affordable cost to them and were able to get..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) AE Abdelrahman E. Cloud Operations Engineer > "Also, the alerts via SMS and phone call are limited unless you buy extra credits, which can be inconvenient during..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6858049) VR Verified Reviewer Senior Infrastructure Engineer > "Site24x7 immediately filled the void we had - having a third party monitor public services to make sure our platform was..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099146) RT Rahul T. DGM > "User account Management is not very effective to manage and mapping of users in different customer account" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6819647) VS Vishal S. SRE > "The dashboards are clean and customizable, and the alerting system is highly configurable with multi-channel support (email,..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193) Gabriel F. Database Administrator > "The main drawback has been occasional instability with some plugins." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080) BO Bruno O. Support Director > "What I like most is that it didn’t take long to get running, and once the alerts were configured it’s been pretty reliable...." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7107728) Santos S. Senior Manager > "The interface can feel a bit overwhelming, especially for new users." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7123105) Austin E. CTO > "No real issues and much better functionality that our old simple monitoring service for local servers and external sites." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7096730) AM Amro M. Proactive Support > "The admin GUI could be a bit tricky, with multiple "Admin" tabs at each customer level." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538079) Muhammad U. Program Manager - Cloud and Infrastructure > "I’ve been using Site24x7 to manage a hybrid environment for a while now, and it’s become our go-to for infrastructure..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960) AK Andrew K. VP Operations > "Some of the account management features are confusing, especially if purchased through Zoho One." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749) Peter A. IT Asset,Configuration Manager, Service Catalog and Knowledge Manager > "I love the proactive monitoring capability of Site24x7. Because it uses multiply sites or datacentres in it services , you are..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385) JJ Joseph J. President > "It can be a bit complicated to configure properly and some of the default alert settings are too low." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6538041) Gabriel F. Database Administrator > "It provides good visibility into availability and performance and helps identify issues quickly." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080) RmV Rémi V. System Administrator > "the Linux application monitoring system which only works with processes and not services" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6407786) SG Shivani G. Technical Specialist - cloud > "In site 24x7 i like the scheduled reports, custom metrics and notifications, plugins, automation and multiple account in 1..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6778667) AK Andrew K. VP Operations > "Hard to know where to go for user management, billing, etc." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749) DP Dimitris P. Cloud Solutions Architect > "Site24x7 is a very comprehensive monitoring tool that can accommodate all our needs without the need to have different tools..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6882082) Harsh S. System Engineer > "Missing functionalities that exist in other monitoring tools create a noticeable gap." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515) VR Verified Reviewer Asst. Manager > "Site24x7 have big range of custom plugins which do the job very well." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7046455) IB Ivan B. IT Admin > "The price to upgrade plan can be costly." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751) JK Jitae K. Sr.Devops Engineer > "Easy UI / Easy Monitor Setup for admin and also Site24x7 provides intuitive monitors / graph for real time monitoring." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6874547) SS Sailesh S. Senior Network System Administrator and DevOps Engineer > "Frequent Mail spams the user and it should be fixed." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6590571) JR Jonny R. Marketing Director > "The alerts are quick, and the insights have helped us prevent downtime and stay ahead of issues. While there’s a learning..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6490049) Peter A. IT Asset,Configuration Manager, Service Catalog and Knowledge Manager > "I just do not like the plenty alerts sent when degradation starts" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6584385) UM Uday M. Sr IT Admin > "Site24x7 offers broad monitoring across servers, websites, and cloud apps." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198) AR Abdul R. Cloud engineer > "sometimes getting slower than usual and alerts not receiving" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6373935) VR Verified Reviewer Senior Software Engineer > "The report of when events have fired is quite useful to see the availability over time." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7111019) MC Miranda C. IT Director > "I always have to message support to figure out how to change any settings." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237) Gabriel F. Database Administrator > "It offers a solid set of features and helps support daily operations." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7099080) DM David M. IT Manager > "Pricing is not very clear, also the sales process a bit complicated." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6464421) JS Jeremy S. IT Support Engineer > "Easy to configure agents, clean useful dashboard, default monitors are just about all that most people need. " [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7073493) VP Viren P. IT Manager > "Cumbersome setup process, sometimes not easily understandable" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6616208) Harsh S. System Engineer > "The consolidated dashboard simplifies oversight, while website and network monitoring capabilities ensure early issue..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6344515) MC Miranda C. IT Director > "Very difficult to configure anything other than what is native to it." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6677237) RF Raul F. CIO > "My experience with the product is tremendous, and it helps us identify problems and resolve situations preemptively." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6835600) RPS Raj Prakash S. IT Manager > "timely Support and some time technical issues." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6693468) Muhammad U. Program Manager - Cloud and Infrastructure > "The "single pane of glass" visibility is the biggest winner for me." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7072960) Abhishek S. Infrastructure Lead > "Lacks multiple configuration profiles for monitors2." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4971179) CU Chidiebere U. Network Engineer > "It gave me the alerting features I needed and its weekly performance summary solved one of my major reporting problems" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6618130) KG Kallol G. System Support - IMS > "The additional basic monitor add-on price is too much high." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4893847) PC Paul C. Programmer > "I love to overall NOC view where I can see the status of all the servers at a glance, plus the automations save me a..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6696421) JM Joshua M. Network/Systems Support Technician > "The site can be a little noisy due to so many options being available." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4810511) UM Uday M. Sr IT Admin > "The dashboards are simple, alerts are accurate, reports are clear, and setup is quick." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7009198) PS Prashantha S. Cloud deployment specialist > "Salesforce plugin is not there, too many alerts" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898744) AW Aidan W. Chief Customer Officer > "Alerting is clean and easy to set up with SMS for critical issues" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7055696) RB Rob B. Lead Support engineer > "Sometimes it is difficult to determine where the licenses are being used for each monitor, the numbers don't always add up, a..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4290919) AF Andrew F. Infrastructure engineer > "The monitoring of our websites has been spot on when detecting issues." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6851908) SK Suman K. Software engineer > "More false positive alerts are observed." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4855475) TB Tamer B. ProdOps > "It is cheap, has a lot of option for monitoring, and their probes are worldwide." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6811904) AJ Aaron J. Network and Security Manager > "UI is a little crowded but not so much that it was confusing." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___5071374) TS Tarique S. AVP - Cloud and DevOps > "It’s reliable, cost-effective, and the automation works perfectly." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7144135) GK Gokulapandi K. Devops Specialist > "I reached customer support recently, Customer support is slow." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6134748) AK Andrew K. VP Operations > "There are products out there with more bells and whistles, but this gets the job done in a simple but effective way." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7019749) LR Lokesh R. Staff > "Lack promotion and marketing. " [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898719) RD Ryan D. Service Delivery Manager > "Site24x7 has been a game changer for our operations." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7087917) Stuart R. Product Owner - Carrier Ops > "When you have a lot of sites or services to be monitored, the main screen can get a little busy / crowded." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4231834) VR Verified Reviewer programmer > "Their suite of applications provide a “one stop shop” for almost all IT related support software." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6533152) Mohammed Younus S. Information Security Analysts > "To provide timely notification when the server went down or became unresponsive." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4400198) HM Henrique M. Devops Analyst > "Our monitoring offers extensive customization." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___7023815) OY Onohara Y. empoyee > "I didn't receive the invitation emailAccounting user cannot be added and payment cannot be set, which is fatal" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4628712) NA Nada A. QA Manager > "Overall, Site24x7 is a valuable tool for monitoring and improving system reliability." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6884715) SB Shreekara B. Service management office > "Dashboard is not up as expected." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4898735) IB Ivan B. IT Admin > "The monitoring website capabilities is realy precise and reliable." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6832751) UO Umurcan O. ceo > "the price is a bit expensive." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4981357) AC Atul C. DevOps > "With its extensive monitoring capabilities, user-friendly interface, and robust alerting system, it provides valuable insights..." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713) AC Atul C. DevOps > "Occasional False Positives" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4876713) VS Vishal S. SRE > "The cloud-native architecture also means it’s easy to deploy and scale without the hassle of managing on-prem infrastructure." [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___6830193) TB Thyago B. CEO > "I miss Drilldown capabilities on custom dashboards/plugins" [See full review](https://www.capterra.com/p/168192/Site24x7/#Capterra___4657305) [View Reviews](https://www.capterra.com/p/168192/Site24x7/reviews/) ## User interface 4.58 (255) 4.71 (347) ### Features PRTG Top features 39/47 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - Anomaly Detection - API - Audit Trail - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - Customizable Reports - Dashboard - Data Visualization - Device Auto Discovery - Downtime Tracking - Event Logs - Generative AI - Incident Management - IP Address Monitoring - Maintenance Scheduling - Multi-Location Monitoring - Network Analysis - Network Mapping - Network Resource Management - Patch Management - Performance Metrics - Predictive Analytics - Process/Workflow Automation - Real-Time Data - Real-Time Monitoring - Remediation Management - Remote Monitoring & Management - Reporting & Statistics - Search/Filter - Server Monitoring - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - SSL Security - Third-Party Integrations - Threshold Alerts - Troubleshooting - Uptime Reporting - User Management - Virtualization - Vulnerability Scanning - Web Traffic Reporting [See all features](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#features) Site24x7 33/47 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - Anomaly Detection - API - Audit Trail - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - Customizable Reports - Dashboard - Data Visualization - Device Auto Discovery - Downtime Tracking - Event Logs - Generative AI - Incident Management - IP Address Monitoring - Maintenance Scheduling - Multi-Location Monitoring - Network Analysis - Network Mapping - Network Resource Management - Patch Management - Performance Metrics - Predictive Analytics - Process/Workflow Automation - Real-Time Data - Real-Time Monitoring - Remediation Management - Remote Monitoring & Management - Reporting & Statistics - Search/Filter - Server Monitoring - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - SSL Security - Third-Party Integrations - Threshold Alerts - Troubleshooting - Uptime Reporting - User Management - Virtualization - Vulnerability Scanning - Web Traffic Reporting [See all features](https://www.capterra.com/p/168192/Site24x7/#features) ### Recognition PRTG is recognized as a top-rated tool in 5 Capterra Shortlist reports Site24x7 Best Value Application Performance ManagementSoftware (2023)  ### Deployment & support PRTG Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Site24x7 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PRTG - By Paessler GmbH - Located in Germany - Founded in 1997 Site24x7 - By ManageEngine - Located in United States - Founded in 1996 ## Popular Comparisons [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.54 (274)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $179/month Price $95/year 4.5 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-251336/PRTG-Network-Monitor-vs-ManageEngine-OpManager) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Oh Dear](https://www.capterra.com/p/190028/Oh-Dear/)[4.89 (72)](https://www.capterra.com/p/190028/Oh-Dear/reviews/) $10/month Price €15/month 4.6 Features 4.8 4.5 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/168192-190028/Site24x7-vs-Oh-Dear) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [ManageEngine OpUtils](https://www.capterra.com/p/172325/ManageEngine-OpUtils/)[4.43 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/) $179/month Price $138/year 4.5 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-172325/PRTG-Network-Monitor-vs-ManageEngine-OpUtils) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [ManageEngine Applications Manager](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/)[4.62 (258)](https://www.capterra.com/p/172323/ManageEngine-Applications-Manager/reviews/) $10/month Price $395/year 4.6 Features 4.7 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/168192-172323/Site24x7-vs-ManageEngine-Applications-Manager) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/) $179/month Price $129/month 4.5 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-144309/PRTG-Network-Monitor-vs-Atera) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[4.56 (360)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) $10/month Price $15/month 4.6 Features 4.5 4.5 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/135453-168192/Datadog-Cloud-Monitoring-vs-Site24x7) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (251)](https://www.capterra.com/p/13803/N-central/reviews/) $179/month Price $1.75 4.5 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-21581/N-central-vs-PRTG-Network-Monitor) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [New Relic](https://www.capterra.com/p/118128/New-Relic/)[4.51 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/) $10/month Price $10 4.6 Features 4.5 4.5 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/118128-168192/New-Relic-vs-Site24x7) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [PRTG Enterprise Monitor](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/)[4.66 (79)](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/reviews/) $179/month Price $1671/month 4.5 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/21581-246294/PRTG-Network-Monitor-vs-PRTG-Enterprise-Monitor) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)[4.70 (111)](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/reviews/) $10/month Price $50/month 4.6 Features 4.6 4.5 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/135902-168192/Zabbix-Monitoring-Solution-vs-Site24x7) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/)[4.86 (126)](https://www.capterra.com/p/149665/Domotz-PRO/reviews/) $179/month Price $1.5/month 4.5 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/21581-149665/PRTG-Network-Monitor-vs-Domotz-PRO) [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/) vs [Uptime.com](https://www.capterra.com/p/149314/Uptime/)[4.65 (52)](https://www.capterra.com/p/149314/Uptime/reviews/) $10/month Price $7/month 4.6 Features 4.5 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/149314-168192/Uptime-vs-Site24x7)