# Compare PRTG vs NinjaOne 2026 | Capterra > Unsure of what to choose? Check Capterra to compare PRTG and NinjaOne based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/21581-184229/PRTG-Network-Monitor-vs-NinjaOne --- # PRTG vs NinjaOne Features and Cost Comparison Last updated July 2nd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: PRTGNinjaOne2/4 selected [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) [## PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Starting Price $179.00/month Value-for-Money 4.3 Functionality 4.5 Ease of Use 4.4 Customer Service 4.2 Reviews Sentiment Based on [255 reviews](#user-reviews) Positive 242 Neutral 10 Negative 3 [## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting Price Contact vendor Value-for-Money 4.6 Functionality 4.5 Ease of Use 4.7 Customer Service 4.7 Reviews Sentiment Based on [294 reviews](#user-reviews) Positive 285 Neutral 5 Negative 4 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 2,838 reviews from network monitoring software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 83%Fit High performer Feature ratings Real-Time Monitoring 4.7 Alerts/Notifications 4.5 Real-Time Data 4.2 Server Monitoring 4.6 Dashboard 4.5 73%Fit Not enough reviews Feature ratings Real-Time Monitoring 4.6 Alerts/Notifications 4.4 Real-Time Data \-- Server Monitoring 4.6 Dashboard 4.5 User satisfaction User satisfaction 4.6 User reviews[255](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) Ease of use 4.4 Functionality 4.5 Value for money 4.3 Customer support 4.2 User satisfaction 4.7 User reviews[294](https://www.capterra.com/p/184229/NinjaOne/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.6 Customer support 4.7 Price starts from Price starts from $179Usage Based, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for Paessler and PRTG, are two names inseparably associated with award-winning monitoring. PRTG is the ideal solution for small to enterprise infrastructures – and sysadmins who don't want to compromise. Best for NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. ## User reviews Pros & cons KP Krunal P. Cybersecurity Analyst > "PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6488316) Rabindra K. Network Security Engineer > "The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) RA Randy A. Sr. Systems Analyst > "Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6535202) MR Mathieu R. Programmeur Jouabilité > "The interface can feel overloaded with information at times, which may be overwhelming for new users." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442) NH Neal H. Systems Engineer > "The customization for network maps and the likes seem very limited but otherwise a great product." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855) SG Stephen G. IT Manager > "If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506) Joe D. Senior System Engineer > "It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. " [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) Rabindra K. Network Security Engineer > "We hit some unexpected costs when scaling up our infrastructure." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) NH Neal H. Systems Engineer > "Easy to use, does exactly what we want in terms of showing network event alerts as soon as they happen, allowing us to react without a steep..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855) GH Guillermo H. mamagement > "Interface is a bit overwhelming, occasional false alarms." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6548246) MK Michal K. IT Engineer > "I was only testing this tool, it surprised me with the amount of sensors I could set up." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7080778) Carlos C. System Administrator > "The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196657) VR Verified Reviewer IT Operations > "The fact they still provide a free version for smaller networks is great." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141) ML Mauricio L. Account Executive > "It does not allow me to remotely intervene in my infrastructure or make adjustments online." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367) MR Mathieu R. Programmeur Jouabilité > "I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442) SM Sayed M. intern > "PRTG network is expensive for large network and customer support is slow." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6011617) Joe D. Senior System Engineer > "We enjoy that it is real-time monitoring and it alerts us using via SMS and email." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) VR Verified Reviewer Assistant Director IT > "application is not complete as 1 stop solution for everything related to network and server monitoring, many features and not integrated with..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4101642) LT Laura T. Marketing - Designer > "The customizable dashboards and alerts make staying on top of my network's health a cinch." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6510146) AFM Ahmad Fahmi M. Network Specialist > "Not able to run on Linux or other non-Windows operating system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6195796) VR Verified Reviewer IT Operations > "It's ease of you and ability to support almost any network device." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141) JB Jason B. Network Administrator > "The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052) WP Warren P. Group IT Manager > "The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6198482) LH Lars H. System Engineer > "there is not a lot I can wirte here, maybe sometime the lack of support by phone" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199093) AM Alejandro M. IT Support Engineer > "PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797) SB Sebastian B. Global Infrastrucure and Security Manager > "Planning is more tedious then setting it actually up." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199095) CB Chad B. IT Coordinator > "One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196601) NS Nico S. Director IT > "Performance consuming WMI sensors bribging server to crash often" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3812110) MS Michael S. Senior Manager, Information Technology > "PRTG has allowed us to accurately monitor our network and systems as well as been the forefront of our notification system for 10+ years." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196557) ZS Zahid S. Lead Engineer > "May not be scalable in very very large environment." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4277330) AM Alejandro M. IT Support Engineer > "The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797) JB Jason B. Network Administrator > "Smaller shops would have a hard time validating the cost. " [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052) SG Stephen G. IT Manager > "There is a lot of customization available." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506) JT John T. IT Manager > "backup is a big headache still, and no easy way to do it." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635) AK Abhishek K. IT Infrastructure engineer > "Best tool to monitor the network , Great to get good insists into the network." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6460637) MF Marco F. Datacenter Administrator > "Map designer must be changed, is so hard to use!" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4317546) AM Amgad M. CISO > "PRTG really excels at providing detailed network visibility." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6448407) Carlos C. System Administrator > "Very rarely, after an update, some sensors start to malfunction" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489582) Rabindra K. Network Security Engineer > "The real game changer for me has been the intuitive dashboard." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403) JT John T. IT Manager > "Dashboard are not easy to me." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635) Joe D. Senior System Engineer > "It is easy to setup and use and within a few minutes you would have a functional alerting system." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223) EM Esben M. IT Specialist > "The unusual traffic monitoring is not really useful." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673) RD Rafael D. Automation Specialist > "This centralized view of network health allows for swift issue identification and resolution." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6247322) EM Esben M. IT Specialist > "Some of the setup is a bit tricky." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673) JN Juan N. IT Director > "the affordability of PRTG was the most important for us" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6392461) Umair Ali K. Senior Network Administrator > "it does not support netflow with juniper srx devices." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2273846) MD Matthew D. Operations Manager > "The out-the-box templates are also very good and enable us to monitor in-depth services with ease" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4898879) MP Mithila P. Senior Technical Support Engineer > "In administering and troubleshooting documentation is not clear though and hard to understand." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2608713) ML Mauricio L. Account Executive > "It has interesting dashboards and templates that are quite good for creating management reports." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367) RL Rein L. Monitoring engineer > "If you want to go out-of-the box there is a big chance of false positives." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2933138) SB Sebastian B. Global Infrastrucure and Security Manager > "Getting all topics covered that you want to monitor is a hard task but then implementing all checks with PRTG is a breeze!" [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199095) LV Lin V. IT Analyst > "The customer services leave a bit to be desired." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2266211) Jhon V. Master of Information Technology > "Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the..." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4820724) JJ Jimmy J. owner > "The interface was a little weird to understand at first." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2877899) SA Samuel A. Software > "A versatile network watchdog, offering impressive system health features and easy integrations with servers, switches, routers, and firewalls." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4829532) TM Thatayaone M. Director, Consulting Engineer > "Not that easy to set up if you are not familiar with it." [See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2465700) [View Reviews](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) NO Nelson O. IT Systems Administrator > "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very simply, without..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421) BH Bradley H. Head of Managed Services > "Originally we went with Atera for our primary RMM software, however we found some certain core fundamental features to be extremely painful (Script running, Remote..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160504) JK Joe K. System Administrator > "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being of the..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437) ER Ethan R. IT Technician > "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704) RW Rich W. Executive Director > "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382) EK Eric K. Owner > "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a local..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710) Smita T. Data Scientist > "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor systems, and..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154) JH James H. IT Infrastructure Manager > "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691) PA Peter A. Automation Engineer > "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719) SG Stephen G. IT Manager > "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627) Bobby A. Technical Support > "Overall, our experience with NinjaOne has been very positive. Since moving over from Kaseya’s stack in February 2025, our team has had a much easier time managing..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139) RW Randal W. Managing Partner > "I did wish we could reset some of the alerts, especially on computers that have been offline for a while." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714) ET Eldho T. battery test tecnition > "The HTML5-based user interface is highly responsive, allowing technicians to move quickly between dashboard" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7149593) KC Kevin C. IT Intern > "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839) BH Bradley H. Head of Managed Services > "Ninja nails all the fundamentals perfectly, and then you get onto the more advanced features which are all thoughtful changes with MSP's pains are the forefront of..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7160504) Kevin Y. Managing Director > "However the solution was expensive with no remote support or helpdesk features in the standard license." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082) TB Tyler B. Tier Two Technician > "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of resources." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) JH Joe H. Operations Director > "It can become a little pricey if you have many users or a low number of users but very endpoint heavy." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916) DN David N. IT Operations Manager > "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614) AF Allen F. Director of Information Technology Solutions > "I have struggled with the Apple integration a bit." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828) AN Azamat N. IT Support Engineer > "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727) WM Will M. Manager > "There are a few item you can automate but it just causes more of a headache when doing so" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570) JK Joe K. System Administrator > "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and address problems..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437) TJ Timothy J. IT Manager > "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour to reboot..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288) DN David N. IT Operations Manager > "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614) EE Ed E. Retail and Repair Operations > "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849) GJS Gert-Jan S. Co-Owner and IT Security Expert > "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain your policies..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937) TB Tomson B. IT Administrator > "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) PW Palash W. Operations Consultant > "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and integrations..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290) Divaldo C. CEO > "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact the company." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491) DN Dominik N. CEO > "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations, such as the..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168) TB Tomson B. IT Administrator > "The bundled Bitdefender AV is quite lacking in management." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) VR Verified Reviewer IT Solutions Architect > "Tiered and a la carte pricing that is perfectly centered, makes it”\*\* → “Tiered and a la carte pricing that is perfectly centered makes it”" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) TB Tomson B. IT Administrator > "The extra integration items are somewhat lacking." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178) Bobby A. Technical Support > "Remote access, ticket visibility, patching, and endpoint management are all easier to work with day to day." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7157139) MT Marek T. CEO > "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935) VR Verified Reviewer IT Solutions Architect > "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) Patrick P. System administrator > "A little tiny issue here and there, but nothing their technical support weren't able to handle." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681) VR Verified Reviewer IT Solutions Architect > "Backup is now offered natively with NinjaOne and we have had no issues with its reliability, compatibility, or immutability." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) VR Verified Reviewer Systems Engineer > "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357) VR Verified Reviewer Engineer > "It has significantly improved our team's efficiency by automating routine maintenance and remote support." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162) Fabio S. Quality, IT, Management Control > "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated lot of..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299) TB Tyler B. Tier Two Technician > "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635) KF Kenneth F. Accounting > "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633) RW Rich W. Executive Director > "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has been a..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382) BS Bill S. Technologist > "Support can be lacking and deploying policies can be difficult at times" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330) TM Tou M. IT Technician > "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723) CE Chalden E. Network Technician > "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158) VR Verified Reviewer IT Solutions Architect > "The GUI is granular for experienced IT professionals to appreciate, yet not being so overwhelming that new talent can dive right in to the environment." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) AM Ailton M. it > "the search needs some work some times I need to find a pc and I have a hard time finding" [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633) DN David N. IT Operations Manager > "Patching works well and the device insights is super helpful for troubleshooting issues." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614) RS Rick S. Senior IT Specialist > "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067) VR Verified Reviewer IT Solutions Architect > "The GUI is granular for experienced IT professionals to appreciate, yet not so overwhelming that new talent can dive right into the environment." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) BF Baptiste F. IT Technician > "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916) VR Verified Reviewer IT Solutions Architect > "It does all the things it does well, which is exactly what is needed for anyone using its features. When everything else breaks, Ninja will still be there to help..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7145993) Michael J. Owner > "The network monitor is outdated and very limited in its capabilities." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290) JH James H. IT Infrastructure Manager > "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691) NA Nick A. Technical Manager > "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy sales..." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911) SM Scott M. IT Director > "Patch management is a bonus, They constantly update and fix bugs and issues." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478) Christopher W. System Admin > "Lack of built in scripting." [See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351) [View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/) ## User interface 4.58 (255) 4.74 (294) ### Features PRTG 39/47 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - Anomaly Detection - API - Audit Trail - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - Customizable Reports - Dashboard - Data Visualization - Device Auto Discovery - Downtime Tracking - Event Logs - Generative AI - Incident Management - IP Address Monitoring - Maintenance Scheduling - Multi-Location Monitoring - Network Analysis - Network Mapping - Network Resource Management - Patch Management - Performance Metrics - Predictive Analytics - Real-Time Data - Real-Time Monitoring - Remediation Management - Remote Monitoring & Management - Reporting & Statistics - Search/Filter - Server Monitoring - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - SSL Security - Third-Party Integrations - Threshold Alerts - Troubleshooting - Uptime Reporting - User Management - Virtualization - Vulnerability Scanning - Web Traffic Reporting - Workflow Automation [See all features](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#features) NinjaOne Top features 43/47 - Access Controls/Permissions - AI Copilot - Alerts/Notifications - Anomaly Detection - API - Audit Trail - Bandwidth Monitoring - Baseline Manager - Capacity Management - Compliance Management - Configuration Management - Customizable Reports - Dashboard - Data Visualization - Device Auto Discovery - Downtime Tracking - Event Logs - Generative AI - Incident Management - IP Address Monitoring - Maintenance Scheduling - Multi-Location Monitoring - Network Analysis - Network Mapping - Network Resource Management - Patch Management - Performance Metrics - Predictive Analytics - Real-Time Data - Real-Time Monitoring - Remediation Management - Remote Monitoring & Management - Reporting & Statistics - Search/Filter - Server Monitoring - Service Level Agreement (SLA) Management - Simple Network Management Protocol (SNMP) - SSL Security - Third-Party Integrations - Threshold Alerts - Troubleshooting - Uptime Reporting - User Management - Virtualization - Vulnerability Scanning - Web Traffic Reporting - Workflow Automation [See all features](https://www.capterra.com/p/184229/NinjaOne/#features) ### Recognition PRTG is recognized as a top-rated tool in 5 Capterra Shortlist reports NinjaOne is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support PRTG Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos NinjaOne Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details PRTG - By Paessler GmbH - Located in Germany - Founded in 1997 NinjaOne - By NinjaOne - Located in United States - Founded in 2013 ## Popular Comparisons [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [ManageEngine OpManager](https://www.capterra.com/p/251336/ManageEngine-OpManager/)[4.56 (310)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/) $179/month Price $95/year 4.5 Features 4.6 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-251336/PRTG-Network-Monitor-vs-ManageEngine-OpManager) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)[4.63 (1,765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/) Contact vendor for pricing Price $795/year 4.5 Features 4.6 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/170018-184229/ManageEngine-Desktop-Central-vs-NinjaOne) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/) $179/month Price $10/month 4.5 Features 4.6 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/21581-168192/PRTG-Network-Monitor-vs-Site24x7) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (489)](https://www.capterra.com/p/181954/Iru/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.6 4.7 Ease of Use 4.9 [View full comparison](https://www.capterra.com/compare/181954-184229/Iru-vs-NinjaOne) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [ManageEngine OpUtils](https://www.capterra.com/p/172325/ManageEngine-OpUtils/)[4.43 (129)](https://www.capterra.com/p/172325/ManageEngine-OpUtils/reviews/) $179/month Price $138/year 4.5 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-172325/PRTG-Network-Monitor-vs-ManageEngine-OpUtils) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Action1](https://www.capterra.com/p/180609/Action1-RMM/)[4.91 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [N-central](https://www.capterra.com/p/13803/N-central/)[4.16 (253)](https://www.capterra.com/p/13803/N-central/reviews/) $179/month Price $1.75 4.5 Features 4.2 4.4 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/13803-21581/N-central-vs-PRTG-Network-Monitor) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Pulseway](https://www.capterra.com/p/141792/Pulseway/)[4.68 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/) Contact vendor for pricing Price $67/month 4.5 Features 4.5 4.7 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/) $179/month Price $129/month 4.5 Features 4.3 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/21581-144309/PRTG-Network-Monitor-vs-Atera) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (449)](https://www.capterra.com/p/144309/Atera/reviews/) Contact vendor for pricing Price $129/month 4.5 Features 4.3 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne) [PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/) vs [PRTG Enterprise Monitor](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/)[4.66 (79)](https://www.capterra.com/p/246294/PRTG-Enterprise-Monitor/reviews/) $179/month Price $1671/month 4.5 Features 4.5 4.4 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/21581-246294/PRTG-Network-Monitor-vs-PRTG-Enterprise-Monitor) [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.74 (294)](https://www.capterra.com/p/184229/NinjaOne/reviews/) vs [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/)[4.62 (11,629)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Contact vendor for pricing Price $24.9/month 4.5 Features 4.6 4.7 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/184229-194565/NinjaOne-vs-TeamViewer)