# Compare PRTG vs NinjaOne 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare PRTG and NinjaOne based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/21581-184229/PRTG-Network-Monitor-vs-NinjaOne

---

# PRTG vs NinjaOne Features and Cost Comparison

Last updated April 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PRTGNinjaOne2/4 selected

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

[## PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.6 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Starting Price

$179.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [255 reviews](#user-reviews)

Positive

242

Neutral

10

Negative

3

[## NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [288 reviews](#user-reviews)

Positive

279

Neutral

5

Negative

4

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## Summary

* * *

Key features rated by users

Features selected based on 2,767 reviews from network monitoring software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

Real-Time Monitoring

4.7

Real-Time Data

4.2

Alerts/Notifications

4.5

Server Monitoring

4.6

Dashboard

4.5

73%Fit

Not enough reviews

Feature ratings

Real-Time Monitoring

4.6

Real-Time Data

\--

Alerts/Notifications

4.3

Server Monitoring

4.6

Dashboard

4.5

User satisfaction

User satisfaction

4.6

User reviews[255](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

Ease of use

4.4

Functionality

4.5

Value for money

4.3

Customer support

4.2

User satisfaction

4.7

User reviews[288](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.6

Customer support

4.7

Price starts from

Price starts from

$179Usage Based, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Paessler and PRTG, are two names inseparably associated with award-winning monitoring. PRTG is the ideal solution for small to enterprise infrastructures – and sysadmins who don't want to compromise.

Best for

NinjaOne's Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend.

## User reviews

Pros & cons

Joe D.

Senior System Engineer

> "It offers the service for free to 100 sensors, which also makes this a great product if you are in a small-medium business company. "

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223)

Rabindra K.

Network Security Engineer

> "The UI, while functional, feels a bit dated compared to some newer monitoring tools; it takes some getting used to"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403)

KP

Krunal P.

Cybersecurity Analyst

> "PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6488316)

MR

Mathieu R.

Programmeur Jouabilité

> "The interface can feel overloaded with information at times, which may be overwhelming for new users."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442)

MR

Mathieu R.

Programmeur Jouabilité

> "I appreciated how easy it was to track traffic and server load in real time, especially when diagnosing gameplay service issues."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7052442)

SG

Stephen G.

IT Manager

> "If you require anything not ready and provided then you will need to spend a lot of time learning and playing with the system."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506)

Joe D.

Senior System Engineer

> "We enjoy that it is real-time monitoring and it alerts us using via SMS and email."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223)

Rabindra K.

Network Security Engineer

> "We hit some unexpected costs when scaling up our infrastructure."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403)

RA

Randy A.

Sr. Systems Analyst

> "Tracking local network devices at an event, and with notifications when something is offline have greatly helped to reduce the stress of keeping an..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6535202)

GH

Guillermo H.

mamagement

> "Interface is a bit overwhelming, occasional false alarms."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6548246)

NH

Neal H.

Systems Engineer

> "The customization for network maps and the likes seem very limited but otherwise a great product."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855)

Carlos C.

System Administrator

> "The system is so complete that it also has too much settings for each sensor which sometimes makes the work of configuring them very exausting."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196657)

NH

Neal H.

Systems Engineer

> "Easy to use, does exactly what we want in terms of showing network event alerts as soon as they happen, allowing us to react without a steep learning..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7082855)

ML

Mauricio L.

Account Executive

> "It does not allow me to remotely intervene in my infrastructure or make adjustments online."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367)

MK

Michal K.

IT Engineer

> "I was only testing this tool, it surprised me with the amount of sensors I could set up."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7080778)

SM

Sayed M.

intern

> "PRTG network is expensive for large network and customer support is slow."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6011617)

VR

Verified Reviewer

IT Operations

> "The fact they still provide a free version for smaller networks is great."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141)

VR

Verified Reviewer

Assistant Director IT

> "application is not complete as 1 stop solution for everything related to network and server monitoring, many features and not integrated with each..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4101642)

SG

Stephen G.

IT Manager

> "There is a lot of customization available."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7065506)

AFM

Ahmad Fahmi M.

Network Specialist

> "Not able to run on Linux or other non-Windows operating system."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6195796)

LT

Laura T.

Marketing - Designer

> "The customizable dashboards and alerts make staying on top of my network's health a cinch."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6510146)

JB

Jason B.

Network Administrator

> "The interface is can be overwhelming (not sure how to avoid that) and it's frustrating that it's not possible to multi-select objects on a map and..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052)

VR

Verified Reviewer

IT Operations

> "It's ease of you and ability to support almost any network device."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7139141)

LH

Lars H.

System Engineer

> "there is not a lot I can wirte here, maybe sometime the lack of support by phone"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199093)

Rabindra K.

Network Security Engineer

> "The real game changer for me has been the intuitive dashboard."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7063403)

SB

Sebastian B.

Global Infrastrucure and Security Manager

> "Planning is more tedious then setting it actually up."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6199095)

Joe D.

Senior System Engineer

> "It is easy to setup and use and within a few minutes you would have a functional alerting system."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___7060223)

NS

Nico S.

Director IT

> "Performance consuming WMI sensors bribging server to crash often"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3812110)

WP

Warren P.

Group IT Manager

> "The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6198482)

ZS

Zahid S.

Lead Engineer

> "May not be scalable in very very large environment."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4277330)

AM

Alejandro M.

IT Support Engineer

> "PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797)

JB

Jason B.

Network Administrator

> "Smaller shops would have a hard time validating the cost. "

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4362052)

CB

Chad B.

IT Coordinator

> "One common positive aspect users highlight is the real-time insights provided by PRTG, which allow them to proactively identify and address network..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196601)

JT

John T.

IT Manager

> "backup is a big headache still, and no easy way to do it."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635)

Jhon V.

Master of Information Technology

> "Our level 1 support work is to timely detect those technical events that affect the network infrastructure and which are reflected in the reports..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4820724)

MF

Marco F.

Datacenter Administrator

> "Map designer must be changed, is so hard to use!"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4317546)

MS

Michael S.

Senior Manager, Information Technology

> "PRTG has allowed us to accurately monitor our network and systems as well as been the forefront of our notification system for 10+ years."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6196557)

Carlos C.

System Administrator

> "Very rarely, after an update, some sensors start to malfunction"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489582)

SA

Samuel A.

Software

> "A versatile network watchdog, offering impressive system health features and easy integrations with servers, switches, routers, and firewalls."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4829532)

RL

Rein L.

Monitoring engineer

> "If you want to go out-of-the box there is a big chance of false positives."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2933138)

Alejandro Enrique M.

Helpdesk Operations Supervisor

> "Honestly I have used several tools that allow us to perform the analysis of our IT infrastructure and I can say that PRTG has given us a hand in..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4819429)

JT

John T.

IT Manager

> "Dashboard are not easy to me."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4315635)

AM

Alejandro M.

IT Support Engineer

> "The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved;..."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4932797)

EM

Esben M.

IT Specialist

> "The unusual traffic monitoring is not really useful."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673)

AK

Abhishek K.

IT Infrastructure engineer

> "Best tool to monitor the network , Great to get good insists into the network."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6460637)

JJ

Jimmy J.

owner

> "The interface was a little weird to understand at first."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2877899)

AM

Amgad M.

CISO

> "PRTG really excels at providing detailed network visibility."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6448407)

EM

Esben M.

IT Specialist

> "Some of the setup is a bit tricky."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___3489673)

RD

Rafael D.

Automation Specialist

> "This centralized view of network health allows for swift issue identification and resolution."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6247322)

Umair Ali K.

Senior Network Administrator

> "it does not support netflow with juniper srx devices."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2273846)

JN

Juan N.

IT Director

> "the affordability of PRTG was the most important for us"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___6392461)

MP

Mithila P.

Senior Technical Support Engineer

> "In administering and troubleshooting documentation is not clear though and hard to understand."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2608713)

MD

Matthew D.

Operations Manager

> "The out-the-box templates are also very good and enable us to monitor in-depth services with ease"

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___4898879)

LV

Lin V.

IT Analyst

> "The customer services leave a bit to be desired."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2266211)

ML

Mauricio L.

Account Executive

> "It has interesting dashboards and templates that are quite good for creating management reports."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___5078367)

TM

Thatayaone M.

Director, Consulting Engineer

> "Not that easy to set up if you are not familiar with it."

[See full review](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#Capterra___2465700)

[View Reviews](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

NO

Nelson O.

IT Systems Administrator

> "The user interface is clear and user, friendly, so monitoring devices, running scripts, software deployments and checking alerts can all be done very..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7109421)

ER

Ethan R.

IT Technician

> "Occasional issues where users with deteriorating internet connections will lock up the remote access tools, even when the internet quality has imporved."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

JK

Joe K.

System Administrator

> "It helps me and my team manage the health of remote machines, administer software, fix issues, track/log problems, and report on the overall well-being..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

EK

Eric K.

Owner

> "I have a few clients that have NAS's on their network, however I really don't have a great way of backing them up (apart from replicating the data to a..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7013710)

RW

Rich W.

Executive Director

> "Patch management is reliable and automated, remote access is lightning fast, and the scripting/automation features have saved us dozens of hours."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

JH

James H.

IT Infrastructure Manager

> "We did struggle with support for our Rocky Linux based devices, the device agent seems to stop unexpectedly in our environment"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

Smita T.

Data Scientist

> "My overall experience with a NinjaOne has been very positive and It is a reliable tool for daily IT operations that helps a manage devices, monitor..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

SG

Stephen G.

IT Manager

> "I ran the product along side other product trials and its vulnerability management was extremely poor and missed so many vulnerabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7040627)

PA

Peter A.

Automation Engineer

> "They have feature parity and then some across their RMM and remote software that allows our team to manage a significant amount of endpoints with ease."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004719)

RW

Randal W.

Managing Partner

> "I did wish we could reset some of the alerts, especially on computers that have been offline for a while."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004714)

TB

Tyler B.

Tier Two Technician

> "Submitting support tickets call all be done directly from the main dashboard and their documentation (Dojo) is easy to navigate and has plenty of..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

KC

Kevin C.

IT Intern

> "Some cons of NinjaOne are its limited integration options, feature gaps, and it's a little pricey."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6621839)

DN

David N.

IT Operations Manager

> "Overall NinjaOne is a really cost efficient RMM solution for you to monitor and manage either your Windows or macOS devices."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Kevin Y.

Managing Director

> "However the solution was expensive with no remote support or helpdesk features in the standard license."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6799082)

AN

Azamat N.

IT Support Engineer

> "The platform is intuitive, reliable, and streamlines device management, monitoring, and patching in a way that saves significant time."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004727)

JH

Joe H.

Operations Director

> "It can become a little pricey if you have many users or a low number of users but very endpoint heavy."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6513916)

JK

Joe K.

System Administrator

> "Ease of use, all of the functionality it offers, allows me to manage multiple sites for customer support, the dashboard allows me to identify and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7006437)

AF

Allen F.

Director of Information Technology Solutions

> "I have struggled with the Apple integration a bit."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004828)

DN

David N.

IT Operations Manager

> "It covers operating system and 3rd party apps and is pretty granular with how you can schedule patches."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

WM

Will M.

Manager

> "There are a few item you can automate but it just causes more of a headache when doing so"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6788570)

GJS

Gert-Jan S.

Co-Owner and IT Security Expert

> "In every piece of the software, you sense that this has been built by MSP'ers for MSP'ers, the hardest part for an MSP company like us is to maintain..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6428937)

TJ

Timothy J.

IT Manager

> "The notifications telling users to reboot their machines after software updates has been called "Annoying" by our end users (it "nags" them every hour..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4941288)

PW

Palash W.

Operations Consultant

> "The ability to monitor, manage, and patch devices remotely without complicated setups has saved us time and headaches. While the ticketing system and..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6729290)

MT

Marek T.

CEO

> "The lack of seamless integration with popular applications and platforms made it more challenging to streamline workflows and consolidate information."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4792935)

DN

Dominik N.

CEO

> "It offers strong automation tools and reliable monitoring, which have helped streamline many day-to-day operations. While there are some limitations,..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6782168)

EE

Ed E.

Retail and Repair Operations

> "Does not integrate with Malwarebytes Endpoint which is our Endpoint of choice though we buy Malwarebytes from Ninja."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6065849)

VR

Verified Reviewer

Engineer

> "It has significantly improved our team's efficiency by automating routine maintenance and remote support."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7076162)

TB

Tomson B.

IT Administrator

> "You can only manage it from the Ninja Console & cleaning up malware with it is quite difficult."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TB

Tyler B.

Tier Two Technician

> "Automation is prevalent in this field and NinjaOne allows for us to explore this with no limits."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

Divaldo C.

CEO

> "It was difficult to start using because there was no price transparency, that is, they could very well make prices available without having to contact..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6163491)

RW

Rich W.

Executive Director

> "I have been working with Ninja since their inception, bringing them into both of my organizations. When I switched to NinjaOne 10 years ago and it has..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

TB

Tomson B.

IT Administrator

> "The bundled Bitdefender AV is quite lacking in management."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

TM

Tou M.

IT Technician

> "These strengths make it especially appealing for IT teams looking to streamline operations without dealing with overly complex systems."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

TB

Tomson B.

IT Administrator

> "The extra integration items are somewhat lacking."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6061178)

DN

David N.

IT Operations Manager

> "Patching works well and the device insights is super helpful for troubleshooting issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Patrick P.

System administrator

> "A little tiny issue here and there, but nothing their technical support weren't able to handle."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6060681)

JH

James H.

IT Infrastructure Manager

> "for an SME looking to consolidate platforms whilst also gaining better insight into our laptop and desktop estate, NinjaOne is an excellent platform."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004691)

VR

Verified Reviewer

Systems Engineer

> "Well their remote access feature is not so robust and has some lag even with good bandwidth of internet."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3772357)

SM

Scott M.

IT Director

> "Patch management is a bonus, They constantly update and fix bugs and issues."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7100478)

Fabio S.

Quality, IT, Management Control

> "Fantastic: device inventory, remote management, one-click deploy of apps, etc... And for the "support" perspective, the alert system has anticipated..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3286299)

RS

Robin S.

Systemadministrator

> "Using the company's own Dojo, you can find many problems or issues that can be solved quickly without contacting a technician."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005620)

KF

Kenneth F.

Accounting

> "Furthermore, the user interface was clunky and unintuitive, making it difficult for new users to quickly learn how to use the app."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4634633)

LK

Lorenzo K.

Security Project Engineer

> "NinjaOne's dedication to improvements, engagement with their community, and strong automation capabilities all make this platform a no brainer to me."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004764)

BS

Bill S.

Technologist

> "Support can be lacking and deploying policies can be difficult at times"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___4649330)

TB

Tyler B.

Tier Two Technician

> "The customization that can be done through NinjaOne is endless!"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7106635)

CE

Chalden E.

Network Technician

> "If you are not familiar with Group Policy editing and Command Prompt/Powershell, some of the features will be a bit intimidating for you."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___3069158)

TM

Tou M.

IT Technician

> "One of the standout strengths of NinjaOne is its simplicity combined with powerful functionality."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7137723)

BF

Baptiste F.

IT Technician

> "This RMM can't be used via Linux, you can install the endpoint but not remotely connect to it."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2928916)

SC

Shaun C.

ICT Manager

> "The software makes patch management on computers and phones a breeze because its all automated. "

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004693)

AM

Ailton M.

it

> "the search needs some work some times I need to find a pc and I have a hard time finding"

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2957633)

ER

Ethan R.

IT Technician

> "Beneficial to the company, useful as a tool for IT to provide remote assistance and manage computers remotely."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

RS

Rick S.

Senior IT Specialist

> "Features that are missing for me at the moment is cross organization user accounts and SAML SSO but these are both in the pipeline."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2477067)

ER

Ethan R.

IT Technician

> "Simple and easy to manage patch management with a responsive and clear dashboard that features important alerts."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7004704)

Michael J.

Owner

> "The network monitor is outdated and very limited in its capabilities."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2755290)

Smita T.

Data Scientist

> "With quick and friendly customer service it makes daily IT work efficient and reliable."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7088154)

NA

Nick A.

Technical Manager

> "SENSITIVE CONTENT HIDDEN\], (who I still deal with on a regular basis) from the outset knew that a deal of this size could be easily lost, so no pushy..."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2408911)

DN

David N.

IT Operations Manager

> "Setting up device monitoring alerts is good."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7132614)

Tim V.

Director of Technology

> "That's not a complaint about the product at all, but the other partners they integrate are way more complicated and expensive than I'd like."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

KC

Kyle C.

Senior Software Engineer

> "Our last RMM was limited and with NinjaOne we get many great features and they are always updating the product."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7005141)

Tim V.

Director of Technology

> "Also, the NMS deployment is slightly clunkly."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

RW

Rich W.

Executive Director

> "The platform is incredibly intuitive and easy to navigate compared to our previous RMM."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___7144382)

Christopher W.

System Admin

> "Lack of built in scripting."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2696351)

LM

Lewis M.

IT Specialist

> "I love the features, specifically the fact that you can do ad hoc connections and users do not need to be on the domain."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___6385525)

Tim V.

Director of Technology

> "No matter what we found, we just couldn't get one that was accurate and easy to keep up to date."

[See full review](https://www.capterra.com/p/184229/NinjaOne/#Capterra___2184090)

[View Reviews](https://www.capterra.com/p/184229/NinjaOne/reviews/)

## User interface

4.58 (255)

4.73 (288)

### Features

PRTG

Top features

39/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/21581/PRTG-Network-Monitor/#features)

NinjaOne

34/47

-   Access Controls/Permissions
-   AI Copilot
-   Alerts/Notifications
-   Anomaly Detection
-   API
-   Audit Trail
-   Bandwidth Monitoring
-   Baseline Manager
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Customizable Reports
-   Dashboard
-   Data Visualization
-   Device Auto Discovery
-   Downtime Tracking
-   Event Logs
-   Generative AI
-   Incident Management
-   IP Address Monitoring
-   Maintenance Scheduling
-   Multi-Location Monitoring
-   Network Analysis
-   Network Mapping
-   Network Resource Management
-   Patch Management
-   Performance Metrics
-   Predictive Analytics
-   Process/Workflow Automation
-   Real-Time Data
-   Real-Time Monitoring
-   Remediation Management
-   Remote Monitoring & Management
-   Reporting & Statistics
-   Search/Filter
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Simple Network Management Protocol (SNMP)
-   SSL Security
-   Third-Party Integrations
-   Threshold Alerts
-   Troubleshooting
-   Uptime Reporting
-   User Management
-   Virtualization
-   Vulnerability Scanning
-   Web Traffic Reporting

[See all features](https://www.capterra.com/p/184229/NinjaOne/#features)

### Recognition

PRTG is recognized as a top-rated tool in 5 Capterra Shortlist reports

No recognitions have been awarded to NinjaOne

### Deployment & support

PRTG

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

NinjaOne

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

PRTG

-   By Paessler GmbH
-   Located in Germany
-   Founded in 1997

NinjaOne

-   By NinjaOne
-   Located in United States
-   Founded in 2013

## Popular Comparisons

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

vs

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vs

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Contact vendor for pricing

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Features

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4.7

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vs

[Site24x7](https://www.capterra.com/p/168192/Site24x7/)[4.71 (347)](https://www.capterra.com/p/168192/Site24x7/reviews/)

$179/month

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4.5

Features

4.6

4.4

Ease of Use

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[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

[Iru](https://www.capterra.com/p/181954/Iru/)[4.87 (480)](https://www.capterra.com/p/181954/Iru/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.7

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/181954-184229/Iru-vs-NinjaOne)

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

vs

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$179/month

Price

$138/year

4.5

Features

4.5

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/21581-172325/PRTG-Network-Monitor-vs-ManageEngine-OpUtils)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

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Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.7

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/180609-184229/Action1-RMM-vs-NinjaOne)

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

vs

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$179/month

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$129/month

4.5

Features

4.3

4.4

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/21581-144309/PRTG-Network-Monitor-vs-Atera)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

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Contact vendor for pricing

Price

$67/month

4.5

Features

4.5

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/141792-184229/Pulseway-vs-NinjaOne)

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

vs

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$179/month

Price

$1.75

4.5

Features

4.2

4.4

Ease of Use

4.0

[View full comparison](https://www.capterra.com/compare/13803-21581/N-central-vs-PRTG-Network-Monitor)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

vs

[Atera](https://www.capterra.com/p/144309/Atera/)[4.54 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Contact vendor for pricing

Price

$129/month

4.5

Features

4.3

4.7

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/144309-184229/Atera-vs-NinjaOne)

[PRTG](https://www.capterra.com/p/21581/PRTG-Network-Monitor/)[4.58 (255)](https://www.capterra.com/p/21581/PRTG-Network-Monitor/reviews/)

vs

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$179/month

Price

$1671/month

4.5

Features

4.5

4.4

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/21581-246294/PRTG-Network-Monitor-vs-PRTG-Enterprise-Monitor)

[NinjaOne](https://www.capterra.com/p/184229/NinjaOne/)[4.73 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

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Contact vendor for pricing

Price

$1650/year

4.5

Features

4.7

4.7

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/174535-184229/PDQ-Deploy-vs-NinjaOne)