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SetMe vs Livecare Support: Which is a better fit?

Updated on February 17th, 2025
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 5,277 reviews from Remote Support users.
% Fit
Missing features
Feature ratings
Remote Access/Control
4.8
SSL Security
4.7
Unattended Access
4.8
Server Monitoring
NA
Multi-Channel Communication
NA
% Fit
Missing features
Not enough reviews
Feature ratings
Remote Access/Control
4.6
SSL Security
5.0
Unattended Access
4.6
Server Monitoring
4.0
Multi-Channel Communication
NA
User satisfaction
4.7
User reviews31
Ease of use
4.8
Functionality
4.6
Value for money
4.5
Customer support
4.9
4.4
User reviews53
Ease of use
4.6
Functionality
4.5
Value for money
4.4
Customer support
4.4
Price starts from
Monthly subscription
Free version
Free trial
Yearly subscription
Free version
Free trial
Best for

SetMe is designed for IT and tech support professionals from companies of all sizes, across various industries.

- IT - Public Administration - Smartworking - Utilities - Manufacturing

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
10012366
5 screenshots
216586
4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

SetMe

24/44
  • Annotations
  • API
  • Audit Trail
  • Compliance Management
  • CRM
  • Customizable Branding
  • Diagnostic Tools
  • Multi-Channel Communication
  • Remote Monitoring & Management
  • Screen Sharing
  • Server Monitoring
  • Session Transfer
  • Single Sign On
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Two-Way Audio & Video
  • Video Conferencing
  • Video Support
  • Workflow Management
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Chat/Messaging
  • Collaboration Tools
  • Customizable Reports
  • File Sharing
  • File Transfer
  • Multiple User Accounts
  • Real-Time Chat
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Updates
  • Remote Access/Control
  • Remote Update/Installation
  • Reporting/Analytics
  • Self Service Portal
  • Session Recording
  • SSL Security
  • Summary Reports
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • User Management
See All features
Hide Remote Support Software Features -

Livecare Support

Top Features
29/44
Show Remote Support Software Features +

SetMe

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Livecare Support

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SetMe
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Livecare Support
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
SetMe
  • By Techinline
  • Located in Canada
  • Founded in 2007
Livecare Support
  • By Icona
  • Located in Italy
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