PetPocketbook vs BusyPaws: Which is a better fit?

The staff are also very helpful and the on-boarding process was very smooth and they talked me through everything important on the program which was a big help.

The only other struggle I had was figuring out pricing and how to set it up for specific people/ services, etc.

Frances F

Pet Care Professional

I love that most everything can be personalized to your specific business. The interface is my favorite because of the functionality, color scheme, personalized pictures, & whimsical design.

Currently, if you make a billing adjustment to a sent invoice, the adjustment doesn't post on the client's end until the following invoice. It's not a huge deal, but does confuse some clients.

Exceptional service by the team, great user friendly app. It has improved by ability to keep up with my busy, growing business.

I find the typeface a little difficult to read which can be challenging with daily use. The tipping feature still needs to be built out more so we've needed to come up with a work around for that.

And when taking care of pets, it can be a little hectic sometimes. So to have this as my baseline is reassuring and extremely helpful.

That would show me my real workload. New clients experienced issues with the software 'freezing.

It's not as expensive and because of that I think it's great. They're constantly improving the product and I hope it becomes even better.

The second time this happened was so frustrating, our key staff member resigned - couldn't handle the stress of dozens of clients calling in the error in their account.

I love the system, the support is outstanding they take on your requests of innovation and changes are implemented quickly. It’s a nice one stop shop for my business.

Jennifer J

Owner

Busy Paws advertises that the Learning Management System is comparable to "Kajabi or Teachable, built for dog trainers. This is misleading and FALSE.

So far so good, it is meeting my booking needs and the customer service has been amazing.

I have read complaints from others about the difficulty with learning the software and getting set up.

Their customer service has always been amazing and they have spent a lot of time with me fixing things or helping me understand how to set up services.

Also the fact that we have to use Stripe is annoying.