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Sagicc vs Chatbase: Which is a better fit?

Updated on February 9th, 2025
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Summary
Key features rated by users
Features selected based on 2,215 reviews from Customer Service users.
% Fit
Not enough reviews
Feature ratings
CRM
--
Support Ticket Management
4.4
Chatbot
4.3
Inbox Management
5.0
Email Management
4.0
% Fit
Missing features
Feature ratings
CRM
NA
Support Ticket Management
NA
Chatbot
4.4
Inbox Management
NA
Email Management
NA
User satisfaction
4.4
User reviews19
Ease of use
4.4
Functionality
4.4
Value for money
4.5
Customer support
4.2
4.3
User reviews73
Ease of use
4.6
Functionality
3.9
Value for money
4.3
Customer support
3.8
Price starts from
/user
Monthly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 5 customer service agents.

Not provided by vendor

User reviews
pros & cons
Not enough reviews
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
No videos provided by vendor
No videos provided by vendor
217309
5 screenshots
10012414
5 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Alerts/Escalation
207
Important
API
388
Important

Sagicc

Top Features
27/37
  • Conversation Intelligence
  • Customer Portal
  • Data Security
  • Gamification
  • Key Performance Indicators
  • Mobile Access
  • Multiple Data Sources
  • Task Automation
  • Video Chat
  • Voice Recognition
  • Alerts/Escalation
  • API
  • Automated Routing
  • Autoresponders
  • Call Center Management
  • Chatbot
  • Collaboration Tools
  • CRM
  • Customizable Fields
  • Dashboard
  • Email Management
  • Inbox Management
  • Interaction Tracking
  • IVR
  • Knowledge Base Management
  • Language Detection
  • Live Chat
  • Multi-Channel Communication
  • Predictive Analytics
  • Queue Management
  • Real-Time Monitoring
  • Reporting & Statistics
  • Service Level Agreement (SLA) Management
  • Support Ticket Management
  • Surveys & Feedback
  • Third-Party Integrations
  • Virtual Assistant
See All features
Hide Customer Service Software Features -

Chatbase

2/37
Show Customer Service Software Features +

Sagicc

--

Chatbase

--

Sagicc
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Chatbase
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Sagicc
  • By Technisupport
  • Located in Colombia
Chatbase
  • By Chatbase.co
  • Located in Canada
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