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Cloud Claims is for self-insureds, TPAs, and all parties that need to track losses and manage claims efficiently in insurance, transportation, construction, local governments, hospitality, and more.
Third-Party Administrators of Medical / Dental / Vision / Disability / COBRA / HSA / FSA / HRA
Reporting is robust in MediClaims, Benefit Design can be detailed and unique, MediClaims is being upgraded quarterly and we appreciate the response when a request is suggested.
Takes long to get updates in place. We have job fails at our warehouse at least once a week.
The software is easy to use. The company has a commitment to their clients to always listen to their client's needs and great customer service.
Most issues cause us to have to force pay claims and deal with grumbling members who are waiting on their checks.
Visibly easy on the eyes, does have some good improvements in the time that i have been here, less than a year.
Turn around in customer service members. Alot of delay in responses.
Very satisfied with the overall customer service. Love working with the people at WLT.
Voiding procedures are not up to date nor easily done.
Cloud Claims
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Cloud Claims
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MediClaims
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