# Compare Pumble vs Wildix 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Pumble and Wildix based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/218055-218251/Pumble-vs-Wildix

---

# Pumble vs Wildix Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

PumbleWildix2/4 selected

[Pumble](https://www.capterra.com/p/218055/Pumble/)[4.7 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

[## Pumble](https://www.capterra.com/p/218055/Pumble/)[4.7 (234)](https://www.capterra.com/p/218055/Pumble/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.6

Functionality

4.4

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [234 reviews](#user-reviews)

Positive

226

Neutral

7

Negative

1

[## Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [209 reviews](#user-reviews)

Positive

199

Neutral

8

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 5,560 reviews from collaboration software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Not enough reviews

Feature ratings

Secure Data Storage

4.6

File Management

5.0

Assignment Management

NA

Chat/Messaging

4.8

Workflow Management

NA

\--%Fit

Missing features

Feature ratings

Secure Data Storage

NA

File Management

NA

Assignment Management

NA

Chat/Messaging

4.4

Workflow Management

NA

User satisfaction

User satisfaction

4.7

User reviews[234](https://www.capterra.com/p/218055/Pumble/reviews/)

Ease of use

4.7

Functionality

4.4

Value for money

4.6

Customer support

4.6

User satisfaction

4.7

User reviews[209](https://www.capterra.com/p/218251/Wildix/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.2

Customer support

4.6

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

A variety of teams can use Pumble to collaborate. From small businesses, software development houses and marketing agencies to education institutes, healthcare companies, and Fortune 500 businesses.

Best for

Wildix targets all businesses from SMEs to enterprises through certified channel partners. Key industries include: retail, healthcare, hospitality, manufacturing, legal, public sector and education.

## User reviews

Pros & cons

MJ

Michael J.

Seasonal Benefits Counselor

> "Its clean interface and unlimited message history—even on the free plan—make it a standout choice for budget-conscious..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884340)

LM

Lee M.

Operations Coordinator

> "As far as the other dislikes: not being able to specifically mute a user in chats, lack of custom sorting options for chats beyond..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000321)

TA

Tuma A.

Supervisor

> "It’s perfect for small to mid-size teams that mostly need channels, DMs, and simple file sharing. If your workflow depends on deep..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7004629)

JoVG

João Victor G.

Creative Designer

> "What I liked least about Pumble is the lack of many native integrations and the fact that sometimes the app crashes or becomes slow..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887360)

VR

Verified Reviewer

Software engineer

> "Real-time notifications keep you updated without being overwhelming, and the app’s reliability ensures that you stay connected..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6340922)

DRB

Dan Revuel B.

Appointment Setter

> "There were a lot of moments where I had good internet coverage but when I had a video call with my manager, either we got cut off or..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7010179)

EH

Eldin H.

journalist

> "The app includes various features essential for team collaboration, such as direct messaging, group chats, file sharing, and..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6315061)

ES

Eli S.

Team Leader

> "When creating chats, if you don't know how to properly use it at the beggining it can be very messy."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882302)

CHnG

Carlos Hernán G.

Account Manager

> "I have been able to count on direct, fast and barrier-free communication with my colleagues given that the versatility of the..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6316629)

RL

Richard L.

Student

> "I also don't appreciate the many tabs above the channels; I feel as if it clutters the UI."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7002227)

MA

Mohammed A.

Content Writer

> "The first thing we discovered was Slack. But the free version of Slack only stores old messages for 90 days. But in Pumble, we can..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882653)

SP

Shiva P.

Scrum Master

> "The lack of robust project management features was a downside, as we had to use another tool for task tracking and project..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6322717)

BK

Brian K.

Service Advisor

> "The time it saves with internal conversations is incredible and the flexibility to share pictures, files and other documents easily..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6321294)

AGC

Alexandru-George C.

Customer Support

> "Limited integrations and not many advanced employee management options."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887457)

PS

Prakrti S.

Education Program Manager

> "We can create channels and thread that help to organize all the information, files and important messages."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884741)

JD

Jeremiah D.

Supervisor

> "Can not send more than 10 pictures at a time."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7008278)

ES

Eli S.

Team Leader

> "Great communications platform, being able to create group chats helps having a better communication among all employees."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882302)

PV

Pramod V.

Snr Consultant DBA

> "Push Notifications and pop-ups are not forceful enough."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882525)

KK

Kevin K.

Marketing Manager

> "Mentions and threads keep conversations tidy, file sharing is smooth, and both desktop and mobile apps are fast and stable."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884224)

KC

Kanhaiya C.

AI Researcher

> "Mobile app sometimes feels slower or less polished than the desktop version."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882851)

KK

Kevin K.

Marketing Manager

> "Working in team/project channels enables asynchronous collaboration, faster decisions, and less noise."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884224)

TD

Terry D.

Owner Instructor

> "It is not as intuitive as I thought it would be and it has been cumbersome for some of my group members to use."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884395)

VR

Verified Reviewer

Front desk agent

> "Also you are able to get work related messages across the building from one department to the other department without hassle."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7010833)

KC

Kanhaiya C.

AI Researcher

> "Video and audio call features are quite basic."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882851)

JV

Jan V.

COO

> "It helped us streamline team communications and keep everything in one place, so we spend less time chasing messages."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7001881)

AGC

Alexandru-George C.

Customer Support

> "Occasional bugs and delayed notifications."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887457)

JV

Jan V.

COO

> "Setup took minutes, channels and DMs feel intuitive, and search makes it easy to find past messages and files."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7001881)

LM

Lee M.

Operations Coordinator

> "The mobile app is pretty terrible in comparison to the web platform."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000321)

EM

Eli M.

Sub-Genius

> "Overall it easily matches, if not bests, its competitors like Slack or Basecamp or others, especially without the heavy subscription..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6887217)

PS

Prakrti S.

Education Program Manager

> "There is one slight issue with the notification."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884741)

VB

VIVEK B.

Backend developer

> "It’s simple, clean, and effective for team communication, but adding reminders would make it even better."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882248)

FL

Flavier L.

Data Researcher

> "Unable to manually set myself away on the status icon"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6318658)

TD

Terry D.

Owner Instructor

> "I also like the options for adding reactions in the chat threads."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884395)

JEP

Jade Ellaine P.

Virtual Assistant

> "It would be when I am mentioned by a user, the highlighted names are distracting."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6333712)

FM

Francesco M.

Researcher

> "Pumble is a complete software suite, that has nothing less than other similar tools, although it's free for many functions."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000661)

MA

Manan A.

Recruiter

> "They have added the call feature but it takes you to browser and the sound qaulity isnt that great,if there was videocalling and..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3638468)

MJ

Michael J.

Seasonal Benefits Counselor

> "Pumble has proven to be a reliable and user-friendly team communication tool, especially for small to mid-sized teams."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884340)

VR

Verified Reviewer

Intimacy Coach

> "The cost."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6340389)

KP

Kjell P.

Head of IT

> "I was looking for an affordable alternative to Slack that would provide longer message history on the free version."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6883214)

AP

Ali P.

Business Development Specialist

> "Drafts to new people are not saved if you click elsewhere in the software, and I am not always notified of new messages within..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3639504)

AJS

Aman Jeet S.

Wordpress Developer

> "one on one conversation and group convertation the video call and normal call featucher are very impresive on this software"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6319631)

SS

Skyler S.

Receptionist

> "Logging into the app can be a bit tedious, inviting new computers to your company can be a struggle if you do not have unique emails..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3662433)

JJ

Jeyachanthuru J.

Lead Engineer

> "I also really appreciate how well the web-based version works for quick access on any device."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7005460)

MG

Moulik G.

Product Manager

> "Just one thing, that I think needs improvement is the "response in threads" - that is something that is often missed out."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___4584615)

MM

Matteo M.

BIM Coordinator

> "It makes teamwork smoother and prevents important messages from getting lost."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882151)

SN

Shairy N.

Associate Trainee

> "Sometimes it woks slow in mobile application."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3658066)

LT

Leia T.

Student

> "Video calls are also a helpful tool for communicating with them."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7002496)

WJK

Windyl Joseph K.

Science Research Specialist I

> "Some features for managing the workspace settings are lacking. And preference settings lacks customizability."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2922732)

KP

Kjell P.

Head of IT

> "I have not needed personal customer support so far because the information on their website has covered all of my needs."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6883214)

AB

Alison B.

agent

> "The sound of the notifications is a little weird."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3635514)

WT

Wanda T.

CEO

> "I love that it provides an instant form of communication with my clients."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7014365)

KRC

Karl Rodrigue C.

Beatmaker

> "what I don't like is the lack of integration with external systems and also the fact that we cannot preview the files"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3046990)

TA

Tuma A.

Supervisor

> "File Sharing: Drag-and-drop is smooth; previews fine for common formats."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7004629)

TJ

Troy J.

Director

> "It can be tricky for users to log in, they can have issues if they try to log in on a device they didn't use to sign up to the..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3375991)

ES

Eli S.

Team Leader

> "The video calls are great to meet with anyone inmediately and do screen sharing."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882302)

FS

Ferdinand S.

provincial director

> "there must be some features that seems missing...."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3450933)

SS

Susan S.

Contract Social Worker

> "easy to access and stay connected. Once I spent time looking at the different options I found the contact details of who I needed to..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6884684)

Nandish R.

CEO

> "Sharing large files via Pumble (say 10 Mb and above is inconvenient and buggy)"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3410507)

SP

Shiva P.

Scrum Master

> "It's an excellent tool for enhancing team communication and collaboration, though it could benefit from more project management..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6322717)

IK

Isabel K.

youtuber

> "you cant call and its hard to add someone because if you add someone another profile will pop up instead of the original"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3387948)

VR

Verified Reviewer

Team Leader

> "So far, we are loving Pumble and happy to see how it will be a one-stop shop for helping our team get things done, communicate..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6315624)

WK

Waranyoo K.

CEO

> "Can not integration with 3rd party such as ClickUp, GitLab and Google product"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3383762)

KC

Kanhaiya C.

AI Researcher

> "Easy file sharing and integrations for day-to-day collaboration."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6882851)

SV

Sujith V.

Owner

> "I will update once i have some issues"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3644479)

LM

Lee M.

Operations Coordinator

> "Support has been very prompt with responses and helpful forwarding issues/ feature requests."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7000321)

DV

Diego V.

Architect

> "Video Calls and audio is missing like discord feature"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3367532)

KCP

Kelia Crizel P.

HR Benefits and Engagement Associate

> "Can post message via schedule, really a big help in birthday banners and announcements"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6337439)

NA

Nigel A.

founder & director technology

> "Often slows down by end of day (desktop product) and has to be killed and restarted."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___3370494)

BK

Brian K.

Service Advisor

> "Its great to see our internal phone calls decrease so we have more time to pick up external phone calls."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6321294)

Aleksandar O.

Frontend Dev

> "Need to add video calls, we really missing that."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2820680)

RL

Richard L.

Student

> "It's pretty easy to learn because it's similar, and it holds similar login methods to the previously mentioned apps."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7002227)

SP

Shambhavi P.

Project Coordinator

> "It can get a bit slow at times and needs to refreshed consistently."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2820073)

VR

Verified Reviewer

Front desk agent

> "It is very easy communication with all of your coworkers in the building without having to use your personal cell phones."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___7010833)

SG

Satyabrata G.

CEO

> "So if you forgot to turnon Pumble, then you won't get your messages."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2809101)

AK

Antonio K.

salesman

> "User-Friendly Interface: The intuitive and easy-to-navigate interface makes it simple for team members to use, reducing the learning..."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6322431)

Abigail L.

Business development intern

> "It can be complicated for people who are not familiar with social media"

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2860181)

PD

Perry D.

Owner

> "It costs way less than Slack but still works almost the same."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___6883743)

AA

Aqib A.

Android Developer

> "Notification sound is not good."

[See full review](https://www.capterra.com/p/218055/Pumble/#Capterra___2802440)

[View Reviews](https://www.capterra.com/p/218055/Pumble/reviews/)

BrJ

Björn J.

ITK Consultant

> "offers telephony, video and chat in one platform, is mobile-friendly with apps, secure thanks to native encryption, integrates easily with MS Teams and other tools, and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018663)

VR

Verified Reviewer

Tech Support

> "The primary difficulties included internal and external communication "lags", such as delays in posting new fees that then we had to give the customer, and general lack of..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017)

JD

Jean D.

GERANT

> "I appreciate the unified ecosystem where my colleagues can easily find all the important elements linked to our communications, contacts, management of shared answering..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733)

TM

Thomas M.

Cloud SysOps

> "Some basic features not implemented natively in the system, the documentation for the API system that doesn't include precise example for developing/testing features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042224)

SW

Scott W.

Managed Services

> "Wildix is a great unified communications platform, which can be used with a range of devices including physical handsets, mobile apps and browser-based communications,..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

SB

Silvia B.

Technical Sales

> "It's difficult to pass calls to colleagues via cell phone: When we receive calls on our cell phones and customers ask us to pass them on to a colleague, it is difficult and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7033416)

AB

Alessandro B.

Ceo

> "I have been working with the brand for more than 15 years and can confirm the reliability and presence on the market of a cutting-edge, stable and extremely flexible the..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040191)

JD

Jean D.

GERANT

> "W-AIR cordless phones are not very ergonomic, especially the office versions where the keys are too small. But since we have the application, we use W-AIR terminals less and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733)

FB

Fabio B.

CTO

> "The comprehensive range of features offered: calls, video conferencing, chat, CRM integration, and mobile/web apps make Wildix a true all-in-one solution."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024870)

DO

Davide O.

technical

> "The least appreciated features are the difficulty in searching for numbers in the directory and changing the extension options directly on the landline telephone."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893)

RV

Raquel V.

Gestora departamento comercial

> "What I like about Wildix is its ability to adapt to any customer need in terms of incorporating artificial intelligence into their telephone system, controlling calls with..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987)

ST

Sebastian T.

System Engineer

> "It’s annoying that the rental of the devices and the Cloud PBX starts on a fixed date and cannot be aligned or adjusted in coordination with the partner."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042068)

Markus H.

CEO

> "The integration with our CRM and the cloud-based flexibility make it a powerful, time-saving solution that supports both our internal and external collaboration."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440)

DL

Daniele L.

CTO

> "The ability to create users in overlicensing makes it hard to track license purchases and billing."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024958)

RS

Ryan S.

Director

> "We've built custom solutions that handle call logging automatically, link calls to orders and enquiries, and attribute everything properly, saving our clients loads of time."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019432)

TH

Thomas H.

IT Technician

> "The only downside I’ve noticed is related to the HWaaS pricing model and the limited availability of the latest hardware models for one-time purchases."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023315)

KS

Klaus S.

CEO

> "Additionally, it offers strong security (WebRTC, 2FA, GDPR-compliant), integrates well with CRM systems, and boosts sales efficiency through web chat and AI features like..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214)

FB

Fabrizio B.

IT Developer

> "The commercial policy and the lack of openness towards third-party SIP devices are some of the few cons of this platform. When weighing all the pros, they are sometimes..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024055)

VR

Verified Reviewer

Tech Support

> "The ability to integrate calls, video, and chat directly with CRM and automation platforms is the strategic key to higher revenue and better operating margins."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017)

ViR

Väino R.

General manager

> "Hardware rental policies can also create confusion—certain devices are only available for rent, not purchase, which some customers don’t like."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

SW

Scott W.

Managed Services

> "Wildix API's and integration makes it simple to directly work with the PBX for developers, or to integrate telephony with many CRM's, SaaS tools - which again make end users..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DA

Dean A.

Geschäftsleitung

> "Longstanding technical issues (emergency calls, Classound, number porting) remain unresolved despite repeated escalation"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

ViR

Väino R.

General manager

> "Training materials could also be improved for end users especially for shorter formats. If a company needs more than a basic phone system and values integrated..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

DA

Dean A.

Geschäftsleitung

> "MRR reporting was distorted by internal mistakes (e.g. licenses running out) and not corrected, despite promises"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

VR

Verified Reviewer

Software House

> "Thanks to the collaboration with the Technical Support and the R&D team, we were able to integrate our software in just a few months, and, as a result, we provided our..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040880)

Matteo D.

responsabile tecnico

> "The main downside is the limited flexibility regarding licensing options and the overall costs for specific features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042067)

ViR

Väino R.

General manager

> "Our technicians and office staff constantly use Wildix KITE to share files and screens, which makes internal processes much smoother. While some customers consider video..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

FB

Fabiano B.

Tecnico informatico, programmatore

> "The DECT infrastructure can be quite expensive, and some desk phones are only available under an OpEx model."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042129)

JS

Josip S.

PM Consulter

> "I also appreciate the mobility features, such as the browser-based collaboration platform and mobile app, which allow users to stay connected from anywhere."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7027121)

ME

Michael E.

CEO

> "However, the buttons are very small, making the phones difficult to use with gloves or for older users."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019404)

MS

Max S.

IT Business Manager

> "Especially positive is that you can control everything from a single platform – telephony, video conferencing, chat, and collaboration tools – without complicated additional..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018745)

DO

Davide O.

technical

> "The inability to disable automatic updates on the WMS."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893)

AS

Antonio S.

ceo

> "We especially appreciated the intuitive interface, real-time performance, and the ability to customize and connect it with our own MES and CRM systems."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042174)

ViR

Väino R.

General manager

> "From a telecom and operational standpoint, updates should never be applied automatically without notifying partners or customers."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

Faize A.

Managing Partner

> "I love the sales intelligence feature on Wildix X-bees - being able to quickly search for different topics and find relevant information is a time-saver."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7051957)

Oscar S.

IT

> "Perhaps the bureaucracy when introducing an opportunity. When a process gets stuck, it is difficult to obtain a quick and agile solution."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018819)

AB

Alessandro B.

Sales Engineer

> "Moreover, the mobile app enables us to work without barriers, regardless of our geographic location, with the only requirement being an available internet connection."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651)

MB

Marco B.

Product Manager

> "Organizational processes can sometimes be a bit tedious, and communication of changes is not always optimal."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019226)

AB

Alessandro B.

Sales Engineer

> "Thanks to the use of Voice Bot technology, we can eliminate missed or abandoned calls and automate business processes."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651)

AG

Adrian G.

Consultant

> "The configurations in the Cloud PBX are not intuitive and require a high level of expertise."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739)

PC

Phillip C.

Director

> "with the open api we developed call management wallboards,analitics and screen pop can’t fault the solution for medical"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019398)

KS

Klaus S.

CEO

> "However, we’ve also lost deals because some clients found the rental-only model for phones unsuitable."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214)

ViR

Väino R.

General manager

> "For organizations that understand VoIP/UC or have technical support, Wildix offers excellent value and reliability—making sales, deployment, and support efficient and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

Matteo S.

CTO

> "Most of the procedures and materials are in English, which can be challenging for team members who are not fluent."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042320)

NH

Neil H.

Technical Support

> "The flexability of the system allows each instance to evolve naturally with it's customer so that it can be as simple or complex as they need."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862)

KH

Karen H.

Office Manager

> "Creating a quote, before a order can be submitted is frustrating."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7032590)

MG

Mukul G.

Director

> "WE have grown our customer base with Wildix and the flexible solutions give us the edge over standardised Voip that are too common."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7035959)

Mark F.

IT support lead

> "While functional, the support is not as comprehensive as we would like, occasionally leaving gaps..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019396)

DH

Dennis H.

Team Lead Sales

> "Wildix stands out for its easy, browser-based unified communications with strong security, simple licensing, and extensive hardware."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040885)

TK

Thomas K.

Senior Consultant

> "We have recently started as a partner of Wildix and so far no negative points have emerged that are worth mentioning here, because it could easily be due to our lack of..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019332)

NH

Neil H.

Technical Support

> "Great, the flexability enables us to sell anything from 2-3 seats to 700+ seats with no loss in features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862)

AG

Adrian G.

Consultant

> "The call quality of the desk phones is barely average."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739)

FF

Franceschi F.

System Engineer

> "Every request is handled simply and effectively. Since adopting the Wildix system, we've seen an increase in sales and profits because it offers numerous customer solutions..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7029930)

AG

Antonello G.

sole director

> "assistance only via ticket and not in Italian, so you may encounter some difficulties."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7045170)

SW

Scott W.

Managed Services

> "The call / audio quality is excellent, one of the best we've experienced and its all built into the PBX meaning its zero-touch configuration for deployment."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DA

Dean A.

Geschäftsleitung

> "Strategic partner commitments are not kept, and critical feedback is dismissed rather than resolved"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

VR

Verified Reviewer

Director

> "Wildix ticked all the boxes and has allowed us to provide a scalable unified communications platform."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020181)

RV

Raquel V.

Gestora departamento comercial

> "Furthermore, the system is not at all intuitive when it comes to making offers and orders."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987)

MF

Matthew F.

Technical Director

> "I have now migrated all of my Customers onto the Wildix Platform as well as gaining new cutomers with the help of Wildix Sales and Support."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019445)

DA

Dean A.

Geschäftsleitung

> "Marketing support is nearly non-existent; brand awareness in our market (Switzerland) is extremely low"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

AC

Andrea C.

IT Manager

> "The Wildix System has everything a customer need about Unified Communication: simple calling, chat, video conferences..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838)

AC

Andrea C.

IT Manager

> "Some pricing are too expensive for some SMEs."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838)

DB

Darren B.

MD

> "we like its seamless integrations for voice, video, and messaging—all within one platform."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024909)

NW

Nils W.

purchaser

> "The SFPC is complicated and unsuitable for its actual purpose"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7041132)

DA

Dean A.

Geschäftsleitung

> "We started our Wildix partnership with high expectations and strong commitment – including a decision to aim for Gold Partner status based on explicit promises of support."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

Ouziel M.

DIRECTOR

> "a little expensive ."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7052106)

Markus H.

CEO

> "The platform delivers stable, high-quality communication and integrates perfectly into modern IT infrastructures."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440)

Robert B.

Managing Director

> "The billing team is troublesome."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019399)

[View Reviews](https://www.capterra.com/p/218251/Wildix/reviews/)

## User interface

[Pumble](https://www.capterra.com/p/218055/Pumble/)

4.65 (234)

[Wildix](https://www.capterra.com/p/218251/Wildix/)

4.69 (209)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Pumble

27/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/218055/Pumble/#features)

Wildix

Top features

29/45

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Assignment Management
-   Brainstorming
-   Calendar Management
-   Chat/Messaging
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Contact Management
-   Content Management
-   Customizable Branding
-   Discussions/Forums
-   Document Management
-   Document Storage
-   Drag & Drop
-   File Management
-   File Sharing
-   File Transfer
-   Generative AI
-   @mentions
-   Mobile Access
-   Prioritization
-   Progress Tracking
-   Project Management
-   Real Time Editing
-   Real-Time Notifications
-   Reporting & Statistics
-   Screen Sharing
-   Secure Data Storage
-   Single Sign On
-   Status Tracking
-   Tagging
-   Task Management
-   Task Progress Tracking
-   Task Scheduling
-   Third-Party Integrations
-   To-Do List
-   Version Control
-   Video Conferencing
-   Workflow Management

[See all features](https://www.capterra.com/p/218251/Wildix/#features)

### Recognition

No recognitions have been awarded to Pumble

No recognitions have been awarded to Wildix

### Deployment & support

Pumble

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Wildix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Pumble

-   By CAKE.com
-   Located in United States
-   Founded in 2017

Wildix

-   By Wildix OU
-   Located in Estonia
-   Founded in

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