# Compare Referral Factory vs Trackdesk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Referral Factory and Trackdesk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/218230-268100/Referral-Factory-vs-Trackdesk

---

# Referral Factory vs Trackdesk Features and Cost Comparison

Last updated March 24th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Referral FactoryTrackdesk2/4 selected

[Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.8 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

[Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)[4.8 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

[## Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.8 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

Starting Price

$95.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [152 reviews](#user-reviews)

Positive

150

Neutral

1

Negative

1

[## Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)[4.8 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [140 reviews](#user-reviews)

Positive

138

Neutral

0

Negative

2

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 1,573 reviews from referral software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

88%Fit

High performer

Feature ratings

Referral Tracking

4.8

Conversion Tracking

4.6

Affiliate Management

4.7

Rewards Management

4.8

Campaign Management

4.8

85%Fit

High performer

Feature ratings

Referral Tracking

4.4

Conversion Tracking

4.7

Affiliate Management

4.8

Rewards Management

4.6

Campaign Management

4.6

User satisfaction

User satisfaction

4.8

User reviews[152](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.9

User satisfaction

4.8

User reviews[140](https://www.capterra.com/p/268100/Trackdesk/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$95Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$249Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

No-code referral software for mid-size and large companies to launch a white-labeled customer referral program, ask for referrals, track results, and automate rewards for successful referrals.

Best for

Trackdesk serves affiliate networks, agencies, SaaS, trading, and e-commerce companies of all sizes, delivering reliable tracking, automation, and unlimited scalability.

## User reviews

Pros & cons

Nathan H.

Head of Marketing

> "We saw a big increase in referral business after launching our campaign, and the HubSpot integration made managing leads and follow-ups really..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6860061)

LO

Louis O.

Growth associate

> "Failed rewards for example was a hidden tab that I didn’t see until after the campaign was over meaning quite a few referrals didn’t get the reward..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7126818)

Adam R.

Director

> "Referral Factory gave us a brilliant platform to build a very successful referring program for our customers."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7128811)

SR

Stefano R.

Marketing Lead

> "The APIs also lack any option to directly create campaigns."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7121399)

VR

Verified Reviewer

Marketing Director

> "Tracks and fulfills referrals for you with lots of good integrations."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7047694)

Nathan H.

Head of Marketing

> "Some of the customisation options felt a bit limited, especially when trying to tweak the design beyond the basics."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6860061)

LO

Louis O.

Growth associate

> "I liked the funnel it gives a clear and visual method of understanding how well a campaign is going."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7126818)

Clyde Reb C.

Administrative Assistant

> "I would love to create unique referral codes but unfortunately, I was told that they are only auto-generated for now."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6347145)

Dima G.

engineer

> "The platform offers a comprehensive solution for implementing and managing referral programs, empowering businesses to leverage the power of..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4854596)

TC

Tom C.

Brand Engagement Manager

> "Some of the UI for building campaigns is a bit strange to get used to."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6522221)

MV

Marloes V.

Content Marketing Manager

> "I also really like the Rewards Dashboard, where you can your active rewards in one overview + the ones that are already issued or due so you can..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5031033)

Tristan M.

Insurance agent

> "When trying to operate on the mobile browser , it tends to conflict with properly adjusting to the parameters of the iPhone !"

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6284003)

MM

Molly M.

Manager, Community Partnerships

> "The integration with HubSpot is very easy to set up and does exactly what we need to it in terms of tracking and automatically syncing to update..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6552013)

Oleh N.

Online Marketing Manager

> "One more con: you cannot use your referral codes because they must be generated within the system."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6177837)

Sophie P.

Content Specialist

> "I absolutely loved the campaign AI function that automatically generates a custom campaign for you based on your website - the branding, colours etc."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5035202)

CK

Carissa K.

Owner

> "I would've liked to strat a loyalty program but Referral Factory doesn't have that feature."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4853562)

SJC

Samantha Jade C.

Behaviour Consultant

> "The analytics feature was the feature I appreciated the most; it is clear to see how customers are responding to referrals allowing you to make changes..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6284691)

NP

Neil P.

Manager

> "The 'reach' figures on the stats don't appear to make sense but I could be wrong about thatWould help if our customers had a login portal for their..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4664857)

Adam R.

Director

> "We couldn't be happier with the tools and support we received from the Referral Factory team."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7128811)

LN

Louis N.

Email Marketing Manager

> "The fact that I can only export 1,000 users at a time."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5067344)

Damien C.

Director

> "The dashboard is fast, and our first campaign was up and live receiving referrals within one hour."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6347668)

OM

Owen M.

Director Sales and Marketing

> "It's expensive"

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6518557)

Cortney I.

COO

> "Our overall experience has been great, and I would recommend the product to anyone who is looking to implement a referral incentive."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7053730)

GE

Grace E.

Owner

> "The only downside that I experienced was that there’s a lot of information on the website, so it can be kind of overwhelming to navigate at first."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4721349)

Kane W.

Co-Founder

> "Creating campaigns are as simple as either using a template or creating customizing your own - both of which are a few clicks from creation beyond..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5020318)

HS

Hrayr S.

Digital Marketer

> "You are unable to generate coupon codes, but rather limited to uploading and distributing them."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4725091)

ED

Emmanuel D.

Senior Consultant

> "I liked it's ease-of-use, and also the fact that it integrated an AI assistant to help with the heavy-lifting and make campaign creation processes..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6346733)

Rufino M.

Head of Customer Success

> "I found it to be a bit more complicated than I anticipated, and it took some extra effort to get it set up the way I wanted."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4788126)

VR

Verified Reviewer

Owner

> "The "analytics" of your referral program make it easy to find areas where improvement is needed."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6351636)

Nihad H.

QA Analyst

> "I'm using their Basic Package and I didn't come across any issues or something that I don't like so far."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4751465)

Jeff W.

CEO

> "The product is both fast and easy to use - from setting up a new campaign, to customizing your offer & email communications."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6366752)

Melissa E.

Digital Graphic Designer

> "Who is the least appealing about this program spending money on it."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4366761)

[View Reviews](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

MS

Mike S.

Senior Sales Account

> "since migrating, we’ve launched two partner campaigns in half the usual time, saved on licence costs thanks to the generous free plan, and finally..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6831598)

AS

Ahmed S.

Software Engineer

> "These are some of the problems that the built-in partner invitation tool lacked It did not support the availability of branded invitation templates."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6775594)

SM

Sivan M.

VP

> "We were able to launch multiple campaigns quickly, automate payout flows, and hook it all into our existing marketing stack without needing dev help."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___7017906)

NP

Nikhil P.

Sales head

> "The limitations in coupon tracking have somewhat hindered my ability to track progress and set up motivational strategies effectively."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6665524)

AL

Andy L.

HR Officer

> "The intuitive interface made it simple to set up and manage affiliate campaigns, while the customization options allowed me to tailor the platform to..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6768604)

JS

Jessica S.

Biz Dev and Partnerships Lead

> "Trackdesk does not allow you to release commission payments greater than revenue, so we needed to fudge the numbers in this way to have Trackdesk..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___5025647)

Martin J.

Partner marketing specialist

> "Tier automations combined with full API access and extensive integrations allows to automate different aspects of affiliate program, saving a..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6351443)

DK

Daria K.

Product Marketing Manager

> "There were a few hiccups and bugs along the way that could be a bit annoying at times."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6473128)

AP

Ante P.

CEO - Founder

> "The intuitive dashboard gives us a clear overview of all our affiliate data, making it easy to monitor performance and optimize strategies in..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6437582)

Enoch O.

Managing Director

> "Well, maybe for the online tutorial that is not really relatable for the free plan dashboard"

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6444468)

LT

İLayda T.

Social Media and Community Manager

> "Trackdesk has given us the ability to craft tailored campaigns that align with our affiliates’ strengths, which has greatly improved our overall..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6606959)

Sujit K.

Owner

> "It occasionally takes longer than anticipated to receive a prompt response during peak times. "

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6709542)

AS

Anna S.

Administrative

> "The intuitive and easy-to-use reporting system allows you to quickly identify and analyse your top-performing affiliates."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6836403)

PM

Pavel M.

Marketing and Events Specialist

> "I’ve used tools where I dreaded logging in."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6877016)

Liz S.

President

> "It's very conversational. And, if the chatbot runs out of info I get either a live rep, or an email pretty quickly."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___7126419)

Ivan N.

Manager

> "Reports aren't stable: sorting, filtering and paging reset to default values after every click on the report."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6270288)

DD

Diwakar D.

Software Development

> "Trackdesk's compatibility with our existing tools has helped with operations and data management for seemless working."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6837849)

ZD

Zheka D.

Engineer

> "The learning curve can be steep without any support."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6415506)

Shah A.

managing Partner

> "The interface is clear, well-organized, and you don’t need to be a tech expert to set things up or run campaigns."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___7083259)

JS

Jessica S.

Biz Dev and Partnerships Lead

> "For example, we tried to edit the name of our account, and unfortunately, it still has not been updated in the top right corner."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___5025647)

AA

Alara A.

CMO

> "As our affiliate program has grown, Trackdesk has scaled effortlessly alongside it. Whether it's adding more affiliates, increasing our offers, or..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6609555)

Jools T.

Owner

> "I seem not to be able to run multiple affiliate campaigns through WooCommerce??"

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6030431)

RI

Ross I.

Java developer

> "The extensive feature set in the free plan persuaded us to upgrade to the business plan within two weeks, even before hitting the revenue limit."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6413257)

Jools T.

Owner

> "Free customers are put to the back of the support queue."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6030431)

BH

Brigita H.

Growth Marketing Manager

> "Furthermore, the capability to generate unlimited offers enables us to execute a wide variety of campaigns without limitations."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6357795)

Rastislav Š.

Marketing Executive

> "I haven't noticed any more significant issues."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___4778994)

[View Reviews](https://www.capterra.com/p/268100/Trackdesk/reviews/)

## User interface

4.83 (152)

4.81 (140)

### Features

Referral Factory

Top features

43/44

-   Activity Dashboard
-   Activity Tracking
-   Affiliate Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Analytics
-   Campaign Management
-   Commission Management
-   Contact Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Email Marketing
-   Employee Referral Management
-   Engagement Tracking
-   For Customer Referrals
-   For Employee Referrals
-   Fraud Detection
-   Gamification
-   Generative AI
-   Incentive Management
-   Lead Capture
-   Lead Engagement
-   Lead Generation
-   Lead Management
-   Loyalty Program
-   Multi-Campaign
-   Multi-Channel Marketing
-   Performance Metrics
-   Promotions Management
-   Real-Time Reporting
-   Referral Templates
-   Referral Tracking
-   Reporting & Statistics
-   Rewards Management
-   ROI Tracking
-   Social Media Integration
-   Social Promotion
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/218230/Referral-Factory/#features)

Trackdesk

32/44

-   Activity Dashboard
-   Activity Tracking
-   Affiliate Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Analytics
-   Campaign Management
-   Commission Management
-   Contact Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Email Marketing
-   Employee Referral Management
-   Engagement Tracking
-   For Customer Referrals
-   For Employee Referrals
-   Fraud Detection
-   Gamification
-   Generative AI
-   Incentive Management
-   Lead Capture
-   Lead Engagement
-   Lead Generation
-   Lead Management
-   Loyalty Program
-   Multi-Campaign
-   Multi-Channel Marketing
-   Performance Metrics
-   Promotions Management
-   Real-Time Reporting
-   Referral Templates
-   Referral Tracking
-   Reporting & Statistics
-   Rewards Management
-   ROI Tracking
-   Social Media Integration
-   Social Promotion
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/268100/Trackdesk/#features)

### Recognition

Referral Factory is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value ReferralSoftware (2024) 

No recognitions have been awarded to Trackdesk

### Deployment & support

Referral Factory

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Trackdesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Referral Factory

-   By Referral Factory
-   Located in Netherlands
-   Founded in

Trackdesk

-   By Trackdesk
-   Located in Czechia
-   Founded in

## Popular Comparisons

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Ease of Use

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[Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

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Features

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Ease of Use

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vs

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$95/month

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4.7

Features

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4.8

Ease of Use

4.3

[View full comparison](https://www.capterra.com/compare/147442-218230/Post-Affiliate-Pro-vs-Referral-Factory)

[Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)[4.81 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

vs

[Tapfiliate](https://www.capterra.com/p/145773/Tapfiliate/)[4.47 (66)](https://www.capterra.com/p/145773/Tapfiliate/reviews/)

$249/month

Price

$74/month

4.6

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/145773-268100/Tapfiliate-vs-Trackdesk)

[Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

vs

[UpPromote: Affiliate Marketing](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/)[4.83 (133)](https://www.capterra.com/p/201885/Shopify-Affiliate-Marketing/reviews/)

$95/month

Price

$29.99/month

4.7

Features

4.7

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/201885-218230/Shopify-Affiliate-Marketing-vs-Referral-Factory)

[Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)[4.81 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

vs

[PartnerStack](https://www.capterra.com/p/161423/PartnerStack/)[4.79 (91)](https://www.capterra.com/p/161423/PartnerStack/reviews/)

$249/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/161423-268100/PartnerStack-vs-Trackdesk)

[Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

vs

[Referrizer](https://www.capterra.com/p/144990/Referral-Marketing-Automation/)[4.80 (196)](https://www.capterra.com/p/144990/Referral-Marketing-Automation/reviews/)

$95/month

Price

$99/month

4.7

Features

4.7

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/144990-218230/Referral-Marketing-Automation-vs-Referral-Factory)

[Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

vs

[Tremendous](https://www.capterra.com/p/197141/Tremendous-Rewards/)[4.84 (477)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

$95/month

Price

$0

4.7

Features

4.7

4.8

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/197141-218230/Tremendous-Rewards-vs-Referral-Factory)