# Compare Referral Factory vs Trackdesk 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Referral Factory and Trackdesk based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/218230-268100/Referral-Factory-vs-Trackdesk

---

# Referral Factory vs Trackdesk Features and Cost Comparison

Last updated July 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Referral FactoryTrackdesk2/4 selected

[Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.8 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

[Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)[4.8 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

[## Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.8 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

Starting Price

$200.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.9

Reviews Sentiment

Based on [152 reviews](#user-reviews)

Positive

150

Neutral

1

Negative

1

[## Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)[4.8 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

Starting Price

$249.00/month

Value-for-Money

4.7

Functionality

4.6

Ease of Use

4.7

Customer Service

4.6

Reviews Sentiment

Based on [140 reviews](#user-reviews)

Positive

138

Neutral

0

Negative

2

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 1,611 reviews from referral software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

87%Fit

High performer

Feature ratings

Referral Tracking

4.8

Conversion Tracking

4.6

Affiliate Management

4.7

Rewards Management

4.8

Campaign Management

4.8

84%Fit

High performer

Feature ratings

Referral Tracking

4.4

Conversion Tracking

4.7

Affiliate Management

4.8

Rewards Management

4.6

Campaign Management

4.6

User satisfaction

User satisfaction

4.8

User reviews[152](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.9

User satisfaction

4.8

User reviews[140](https://www.capterra.com/p/268100/Trackdesk/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.7

Customer support

4.6

Price starts from

Price starts from

$200Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$249Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

No-code referral software for mid-size and large companies to launch a white-labeled customer referral program, ask for referrals, track results, and automate rewards for successful referrals.

Best for

Trackdesk serves SaaS, iGaming, ecommerce, fintech, prop trading, subscription businesses, agencies, affiliate networks and companies looking to manage or scale affiliate, referral and partner program

## User reviews

Pros & cons

Nathan H.

Head of Marketing

> "We saw a big increase in referral business after launching our campaign, and the HubSpot integration made managing leads and follow-ups really..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6860061)

LO

Louis O.

Growth associate

> "Failed rewards for example was a hidden tab that I didn’t see until after the campaign was over meaning quite a few referrals didn’t get the reward..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7126818)

Adam R.

Director

> "Referral Factory gave us a brilliant platform to build a very successful referring program for our customers."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7128811)

SR

Stefano R.

Marketing Lead

> "The APIs also lack any option to directly create campaigns."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7121399)

LO

Louis O.

Growth associate

> "I liked the funnel it gives a clear and visual method of understanding how well a campaign is going."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7126818)

Nathan H.

Head of Marketing

> "Some of the customisation options felt a bit limited, especially when trying to tweak the design beyond the basics."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6860061)

VR

Verified Reviewer

Marketing Director

> "Tracks and fulfills referrals for you with lots of good integrations."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7047694)

TC

Tom C.

Brand Engagement Manager

> "Some of the UI for building campaigns is a bit strange to get used to."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6522221)

MV

Marloes V.

Content Marketing Manager

> "I also really like the Rewards Dashboard, where you can your active rewards in one overview + the ones that are already issued or due so you can..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5031033)

Tristan M.

Insurance agent

> "When trying to operate on the mobile browser , it tends to conflict with properly adjusting to the parameters of the iPhone !"

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6284003)

MM

Molly M.

Manager, Community Partnerships

> "The integration with HubSpot is very easy to set up and does exactly what we need to it in terms of tracking and automatically syncing to update..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6552013)

Clyde Reb C.

Administrative Assistant

> "I would love to create unique referral codes but unfortunately, I was told that they are only auto-generated for now."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6347145)

Sophie P.

Content Specialist

> "I absolutely loved the campaign AI function that automatically generates a custom campaign for you based on your website - the branding, colours etc."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5035202)

Oleh N.

Online Marketing Manager

> "One more con: you cannot use your referral codes because they must be generated within the system."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6177837)

SJC

Samantha Jade C.

Behaviour Consultant

> "The analytics feature was the feature I appreciated the most; it is clear to see how customers are responding to referrals allowing you to make changes..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6284691)

NP

Neil P.

Manager

> "The 'reach' figures on the stats don't appear to make sense but I could be wrong about thatWould help if our customers had a login portal for their..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4664857)

Adam R.

Director

> "We couldn't be happier with the tools and support we received from the Referral Factory team."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7128811)

LN

Louis N.

Email Marketing Manager

> "The fact that I can only export 1,000 users at a time."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5067344)

Kane W.

Co-Founder

> "Creating campaigns are as simple as either using a template or creating customizing your own - both of which are a few clicks from creation beyond..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5020318)

OM

Owen M.

Director Sales and Marketing

> "It's expensive"

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6518557)

Nathan H.

Head of Marketing

> "The platform is simple to use, looks professional, and the support team have been brilliant throughout."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6860061)

GE

Grace E.

Owner

> "The only downside that I experienced was that there’s a lot of information on the website, so it can be kind of overwhelming to navigate at first."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4721349)

Cortney I.

COO

> "Our overall experience has been great, and I would recommend the product to anyone who is looking to implement a referral incentive."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___7053730)

HS

Hrayr S.

Digital Marketer

> "You are unable to generate coupon codes, but rather limited to uploading and distributing them."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4725091)

VR

Verified Reviewer

Full Stack Marketer

> "Referral Factory is a robust and advanced referral marketing platform, that really excels with their templates."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5054414)

CK

Carissa K.

Owner

> "I would've liked to strat a loyalty program but Referral Factory doesn't have that feature."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4853562)

TC

Tom C.

Brand Engagement Manager

> "The support team are absolutely fantastic, I get responses within the hour and they are always happy to help with anything."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6522221)

Rufino M.

Head of Customer Success

> "I found it to be a bit more complicated than I anticipated, and it took some extra effort to get it set up the way I wanted."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4788126)

MM

Molly M.

Manager, Community Partnerships

> "The Referral Factory team is always quick to respond and helpful in offering suggestions and solutions."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___6552013)

Nihad H.

QA Analyst

> "I'm using their Basic Package and I didn't come across any issues or something that I don't like so far."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4751465)

LH

Lara H.

HOD

> "Integration was easy, support is exceptional, service is top-notch, rewards system is easy and intuitive. And honestly, the layout and design of the..."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___5099625)

Melissa E.

Digital Graphic Designer

> "Who is the least appealing about this program spending money on it."

[See full review](https://www.capterra.com/p/218230/Referral-Factory/#Capterra___4366761)

[View Reviews](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

SM

Sivan M.

VP

> "We were able to launch multiple campaigns quickly, automate payout flows, and hook it all into our existing marketing stack without needing dev help."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___7017906)

AS

Ahmed S.

Software Engineer

> "These are some of the problems that the built-in partner invitation tool lacked It did not support the availability of branded invitation templates."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6775594)

AL

Andy L.

HR Officer

> "The intuitive interface made it simple to set up and manage affiliate campaigns, while the customization options allowed me to tailor the platform to..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6768604)

NP

Nikhil P.

Sales head

> "The limitations in coupon tracking have somewhat hindered my ability to track progress and set up motivational strategies effectively."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6665524)

MS

Mike S.

Senior Sales Account

> "since migrating, we’ve launched two partner campaigns in half the usual time, saved on licence costs thanks to the generous free plan, and finally..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6831598)

JS

Jessica S.

Biz Dev and Partnerships Lead

> "Trackdesk does not allow you to release commission payments greater than revenue, so we needed to fudge the numbers in this way to have Trackdesk..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___5025647)

AP

Ante P.

CEO - Founder

> "The intuitive dashboard gives us a clear overview of all our affiliate data, making it easy to monitor performance and optimize strategies in..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6437582)

DK

Daria K.

Product Marketing Manager

> "There were a few hiccups and bugs along the way that could be a bit annoying at times."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6473128)

LT

İLayda T.

Social Media and Community Manager

> "Trackdesk has given us the ability to craft tailored campaigns that align with our affiliates’ strengths, which has greatly improved our overall..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6606959)

Enoch O.

Managing Director

> "Well, maybe for the online tutorial that is not really relatable for the free plan dashboard"

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6444468)

Liz S.

President

> "It's very conversational. And, if the chatbot runs out of info I get either a live rep, or an email pretty quickly."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___7126419)

Sujit K.

Owner

> "It occasionally takes longer than anticipated to receive a prompt response during peak times. "

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6709542)

Shah A.

managing Partner

> "The interface is clear, well-organized, and you don’t need to be a tech expert to set things up or run campaigns."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___7083259)

PM

Pavel M.

Marketing and Events Specialist

> "I’ve used tools where I dreaded logging in."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6877016)

AA

Alara A.

CMO

> "As our affiliate program has grown, Trackdesk has scaled effortlessly alongside it. Whether it's adding more affiliates, increasing our offers, or..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6609555)

Ivan N.

Manager

> "Reports aren't stable: sorting, filtering and paging reset to default values after every click on the report."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6270288)

RI

Ross I.

Java developer

> "The extensive feature set in the free plan persuaded us to upgrade to the business plan within two weeks, even before hitting the revenue limit."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6413257)

ZD

Zheka D.

Engineer

> "The learning curve can be steep without any support."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6415506)

Vlad O.

Brand Partnerships

> "I love the fact we can request custom feature development, if they evaluate the feature as useful for other clients, they usually don't charge..."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6413050)

JS

Jessica S.

Biz Dev and Partnerships Lead

> "For example, we tried to edit the name of our account, and unfortunately, it still has not been updated in the top right corner."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___5025647)

AS

Anna S.

Administrative

> "The intuitive and easy-to-use reporting system allows you to quickly identify and analyse your top-performing affiliates."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6836403)

Jools T.

Owner

> "I seem not to be able to run multiple affiliate campaigns through WooCommerce??"

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6030431)

CT

Ceren T.

Customer Success Specialist

> "All tasks, from conversion tracking to commission calculations, are fully automated, saving us time and effort."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6606854)

Jools T.

Owner

> "Free customers are put to the back of the support queue."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6030431)

AS

Ahmed S.

Software Engineer

> "It allowed me an opportunity to experiment with the platform and fine tune my partner choice before migrating to another level that requited a price."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___6775594)

Rastislav Š.

Marketing Executive

> "I haven't noticed any more significant issues."

[See full review](https://www.capterra.com/p/268100/Trackdesk/#Capterra___4778994)

[View Reviews](https://www.capterra.com/p/268100/Trackdesk/reviews/)

## User interface

4.83 (152)

[Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)

4.81 (140)

### Features

Referral Factory

Top features

43/44

-   Activity Dashboard
-   Activity Tracking
-   Affiliate Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Analytics
-   Campaign Management
-   Commission Management
-   Contact Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Email Marketing
-   Employee Referral Management
-   Engagement Tracking
-   For Customer Referrals
-   For Employee Referrals
-   Fraud Detection
-   Gamification
-   Generative AI
-   Incentive Management
-   Lead Capture
-   Lead Engagement
-   Lead Generation
-   Lead Management
-   Loyalty Program
-   Multi-Campaign
-   Multi-Channel Marketing
-   Performance Metrics
-   Promotions Management
-   Real-Time Reporting
-   Referral Templates
-   Referral Tracking
-   Reporting & Statistics
-   Rewards Management
-   ROI Tracking
-   Social Media Integration
-   Social Promotion
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/218230/Referral-Factory/#features)

Trackdesk

32/44

-   Activity Dashboard
-   Activity Tracking
-   Affiliate Management
-   AI Copilot
-   Alerts/Notifications
-   API
-   Campaign Analytics
-   Campaign Management
-   Commission Management
-   Contact Management
-   Conversion Tracking
-   Customer Segmentation
-   Customizable Branding
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Discount Management
-   Email Marketing
-   Employee Referral Management
-   Engagement Tracking
-   For Customer Referrals
-   For Employee Referrals
-   Fraud Detection
-   Gamification
-   Generative AI
-   Incentive Management
-   Lead Capture
-   Lead Engagement
-   Lead Generation
-   Lead Management
-   Loyalty Program
-   Multi-Campaign
-   Multi-Channel Marketing
-   Performance Metrics
-   Promotions Management
-   Real-Time Reporting
-   Referral Templates
-   Referral Tracking
-   Reporting & Statistics
-   Rewards Management
-   ROI Tracking
-   Social Media Integration
-   Social Promotion
-   Third-Party Integrations

[See all features](https://www.capterra.com/p/268100/Trackdesk/#features)

### Recognition

Referral Factory is recognized as a top-rated tool in 1 Capterra Shortlist reports

Best Value ReferralSoftware (2024) 

No recognitions have been awarded to Trackdesk

### Deployment & support

Referral Factory

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Trackdesk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Referral Factory

-   By Referral Factory
-   Located in Netherlands
-   Founded in

Trackdesk

-   By Trackdesk
-   Located in Czechia
-   Founded in

## Popular Comparisons

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[Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

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$200/month

Price

$29.99/month

4.7

Features

4.8

4.8

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/201885-218230/Shopify-Affiliate-Marketing-vs-Referral-Factory)

[Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)[4.81 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

vs

[Tapfiliate](https://www.capterra.com/p/145773/Tapfiliate/)[4.47 (66)](https://www.capterra.com/p/145773/Tapfiliate/reviews/)

$249/month

Price

$74/month

4.6

Features

4.3

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/145773-268100/Tapfiliate-vs-Trackdesk)

[Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

vs

[ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

$200/month

Price

$29/month

4.7

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/119331-218230/ReferralCandy-vs-Referral-Factory)

[Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)[4.81 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

vs

[PartnerStack](https://www.capterra.com/p/161423/PartnerStack/)[4.79 (91)](https://www.capterra.com/p/161423/PartnerStack/reviews/)

$249/month

Price

Contact vendor for pricing

4.6

Features

4.6

4.7

Ease of Use

4.8

[View full comparison](https://www.capterra.com/compare/161423-268100/PartnerStack-vs-Trackdesk)

[Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)[4.83 (152)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

vs

[Referral Rock](https://www.capterra.com/p/139089/Referral-Rock-Software/)[4.63 (100)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/)

$200/month

Price

$175/month

4.7

Features

4.4

4.8

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/139089-218230/Referral-Rock-Software-vs-Referral-Factory)

[Trackdesk](https://www.capterra.com/p/268100/Trackdesk/)[4.81 (140)](https://www.capterra.com/p/268100/Trackdesk/reviews/)

vs

[ReferralCandy](https://www.capterra.com/p/119331/ReferralCandy/)[4.53 (387)](https://www.capterra.com/p/119331/ReferralCandy/reviews/)

$249/month

Price

$29/month

4.6

Features

4.4

4.7

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/119331-268100/ReferralCandy-vs-Trackdesk)