Referral Factory vs Trackdesk: Which is a better fit?

Number of reward options available: no matter where your customers are and what they like, there is something to reward them for referring4. Very helpful customer service.

Integration with our bookings platform has been difficult.

The experience is positive, I would confidently recommend it to my colleagues as it is convenient, practical and makes work very easy.

Because our forms have a lot of custom fields it can be difficult to see all the information.

I am cheering for this company they are very invested in their own success and supporting their clients.

They took our awkward CRM/invoicing system and made it work for us.

I also really like the Rewards Dashboard, where you can your active rewards in one overview + the ones that are already issued or due so you can follow up.

We haven't had any issues or difficulties with setup and running the tooling.

Very nice dashboard with comprehensive reporting. Feature-rich software with great support and smooth onboarding.

Jools J

Owner

Overall I'm very frustrated but at the same time I get that they are a new company and probably have limited resources.

As a smaller e-commerce owner I also appreciate the great pricing and excellent customer service always ready to answer all my questions.

Jools J

Owner

My frustration is borne out of the simple things I want to get done and get started but am falling at the first hurdle.

For who is like me that has just started and need a simple and free solution to start it's perfect. I also found out that there is a platform that allows you to connect with affiliate marketers.

Limited customization options in some reports.

Jools J

Owner

Other than that keep up the good work, with dedication and a good customer feedback loop this will go very very far.

📌Ivo �

CMO

Small issue that, there is no mobile app for tracking.