---
title: "Compare Wildix vs Squaretalk 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Wildix and Squaretalk based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/218251-219046/Wildix-vs-Squaretalk-Matrix"
page_type: "comparison"
language: "en"
---

# Wildix vs Squaretalk Features and Cost Comparison

Last updated September 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WildixSquaretalk2/4 selected

[Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.8 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

[## Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.2

Functionality

4.6

Ease of Use

4.6

Customer Service

4.6

Reviews Sentiment

Based on [209 reviews](#user-reviews)

Positive

199

Neutral

8

Negative

2

[## Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)[4.8 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Starting Price

$25.00/month

Value-for-Money

4.7

Functionality

4.7

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [120 reviews](#user-reviews)

Positive

119

Neutral

0

Negative

1

What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 2,489 reviews from voip software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

High performer

Feature ratings

API

4.3

Call Routing

4.8

Chat/Messaging

4.4

Call Transfer

4.7

Call Recording

4.5

81%Fit

High performer

Feature ratings

API

4.1

Call Routing

4.7

Chat/Messaging

4.7

Call Transfer

4.6

Call Recording

4.6

User satisfaction

User satisfaction

4.7

User reviews[209](https://www.capterra.com/p/218251/Wildix/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.2

Customer support

4.6

User satisfaction

4.8

User reviews[120](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

Ease of use

4.8

Functionality

4.7

Value for money

4.7

Customer support

4.8

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$25Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Wildix targets all businesses from SMEs to enterprises through certified channel partners. Key industries include: retail, healthcare, hospitality, manufacturing, legal, public sector and education.

Best for

Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.

## User reviews

Pros & cons

JD

Jean D.

GERANT

> "I appreciate the unified ecosystem where my colleagues can easily find all the important elements linked to our communications, contacts, management of shared answering..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733)

VR

Verified Reviewer

Tech Support

> "The primary difficulties included internal and external communication "lags", such as delays in posting new fees that then we had to give the customer, and general lack of..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017)

RS

Ryan S.

Director

> "We've built custom solutions that handle call logging automatically, link calls to orders and enquiries, and attribute everything properly, saving our clients loads of time."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019432)

TM

Thomas M.

Cloud SysOps

> "Some basic features not implemented natively in the system, the documentation for the API system that doesn't include precise example for developing/testing features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042224)

KS

Klaus S.

CEO

> "Additionally, it offers strong security (WebRTC, 2FA, GDPR-compliant), integrates well with CRM systems, and boosts sales efficiency through web chat and AI features like..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214)

SB

Silvia B.

Technical Sales

> "It's difficult to pass calls to colleagues via cell phone: When we receive calls on our cell phones and customers ask us to pass them on to a colleague, it is difficult and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7033416)

RV

Raquel V.

Gestora departamento comercial

> "What I like about Wildix is its ability to adapt to any customer need in terms of incorporating artificial intelligence into their telephone system, controlling calls with..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987)

JD

Jean D.

GERANT

> "W-AIR cordless phones are not very ergonomic, especially the office versions where the keys are too small. But since we have the application, we use W-AIR terminals less..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733)

SW

Scott W.

Managed Services

> "Wildix is a great unified communications platform, which can be used with a range of devices including physical handsets, mobile apps and browser-based communications,..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DO

Davide O.

technical

> "The least appreciated features are the difficulty in searching for numbers in the directory and changing the extension options directly on the landline telephone."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893)

FB

Fabio B.

CTO

> "The comprehensive range of features offered: calls, video conferencing, chat, CRM integration, and mobile/web apps make Wildix a true all-in-one solution."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024870)

ST

Sebastian T.

System Engineer

> "It’s annoying that the rental of the devices and the Cloud PBX starts on a fixed date and cannot be aligned or adjusted in coordination with the partner."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042068)

BrJ

Björn J.

ITK Consultant

> "offers telephony, video and chat in one platform, is mobile-friendly with apps, secure thanks to native encryption, integrates easily with MS Teams and other tools, and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018663)

DL

Daniele L.

CTO

> "The ability to create users in overlicensing makes it hard to track license purchases and billing."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024958)

Markus H.

CEO

> "The integration with our CRM and the cloud-based flexibility make it a powerful, time-saving solution that supports both our internal and external collaboration."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440)

TH

Thomas H.

IT Technician

> "The only downside I’ve noticed is related to the HWaaS pricing model and the limited availability of the latest hardware models for one-time purchases."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023315)

AB

Alessandro B.

Ceo

> "I have been working with the brand for more than 15 years and can confirm the reliability and presence on the market of a cutting-edge, stable and extremely flexible the..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040191)

FB

Fabrizio B.

IT Developer

> "The commercial policy and the lack of openness towards third-party SIP devices are some of the few cons of this platform. When weighing all the pros, they are sometimes..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024055)

VR

Verified Reviewer

Tech Support

> "The ability to integrate calls, video, and chat directly with CRM and automation platforms is the strategic key to higher revenue and better operating margins."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017)

ViR

Väino R.

General manager

> "Hardware rental policies can also create confusion—certain devices are only available for rent, not purchase, which some customers don’t like."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

SW

Scott W.

Managed Services

> "Wildix API's and integration makes it simple to directly work with the PBX for developers, or to integrate telephony with many CRM's, SaaS tools - which again make end..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DA

Dean A.

Geschäftsleitung

> "Longstanding technical issues (emergency calls, Classound, number porting) remain unresolved despite repeated escalation"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

ViR

Väino R.

General manager

> "Training materials could also be improved for end users especially for shorter formats. If a company needs more than a basic phone system and values integrated..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

DA

Dean A.

Geschäftsleitung

> "MRR reporting was distorted by internal mistakes (e.g. licenses running out) and not corrected, despite promises"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

VR

Verified Reviewer

Software House

> "Thanks to the collaboration with the Technical Support and the R&D team, we were able to integrate our software in just a few months, and, as a result, we provided our..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040880)

Matteo D.

responsabile tecnico

> "The main downside is the limited flexibility regarding licensing options and the overall costs for specific features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042067)

ViR

Väino R.

General manager

> "Our technicians and office staff constantly use Wildix KITE to share files and screens, which makes internal processes much smoother. While some customers consider video..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

FB

Fabiano B.

Tecnico informatico, programmatore

> "The DECT infrastructure can be quite expensive, and some desk phones are only available under an OpEx model."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042129)

JS

Josip S.

PM Consulter

> "I also appreciate the mobility features, such as the browser-based collaboration platform and mobile app, which allow users to stay connected from anywhere."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7027121)

ME

Michael E.

CEO

> "However, the buttons are very small, making the phones difficult to use with gloves or for older users."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019404)

MS

Max S.

IT Business Manager

> "Especially positive is that you can control everything from a single platform – telephony, video conferencing, chat, and collaboration tools – without complicated..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018745)

DO

Davide O.

technical

> "The inability to disable automatic updates on the WMS."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893)

AS

Antonio S.

ceo

> "We especially appreciated the intuitive interface, real-time performance, and the ability to customize and connect it with our own MES and CRM systems."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042174)

ViR

Väino R.

General manager

> "From a telecom and operational standpoint, updates should never be applied automatically without notifying partners or customers."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

Faize A.

Managing Partner

> "I love the sales intelligence feature on Wildix X-bees - being able to quickly search for different topics and find relevant information is a time-saver."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7051957)

Oscar S.

IT

> "Perhaps the bureaucracy when introducing an opportunity. When a process gets stuck, it is difficult to obtain a quick and agile solution."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018819)

AB

Alessandro B.

Sales Engineer

> "Moreover, the mobile app enables us to work without barriers, regardless of our geographic location, with the only requirement being an available internet connection."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651)

MB

Marco B.

Product Manager

> "Organizational processes can sometimes be a bit tedious, and communication of changes is not always optimal."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019226)

AB

Alessandro B.

Sales Engineer

> "Thanks to the use of Voice Bot technology, we can eliminate missed or abandoned calls and automate business processes."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651)

AG

Adrian G.

Consultant

> "The configurations in the Cloud PBX are not intuitive and require a high level of expertise."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739)

PC

Phillip C.

Director

> "with the open api we developed call management wallboards,analitics and screen pop can’t fault the solution for medical"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019398)

KS

Klaus S.

CEO

> "However, we’ve also lost deals because some clients found the rental-only model for phones unsuitable."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214)

ViR

Väino R.

General manager

> "For organizations that understand VoIP/UC or have technical support, Wildix offers excellent value and reliability—making sales, deployment, and support efficient and..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321)

Matteo S.

CTO

> "Most of the procedures and materials are in English, which can be challenging for team members who are not fluent."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042320)

NH

Neil H.

Technical Support

> "The flexability of the system allows each instance to evolve naturally with it's customer so that it can be as simple or complex as they need."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862)

KH

Karen H.

Office Manager

> "Creating a quote, before a order can be submitted is frustrating."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7032590)

MG

Mukul G.

Director

> "WE have grown our customer base with Wildix and the flexible solutions give us the edge over standardised Voip that are too common."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7035959)

Mark F.

IT support lead

> "While functional, the support is not as comprehensive as we would like, occasionally leaving gaps..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019396)

DH

Dennis H.

Team Lead Sales

> "Wildix stands out for its easy, browser-based unified communications with strong security, simple licensing, and extensive hardware."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040885)

TK

Thomas K.

Senior Consultant

> "We have recently started as a partner of Wildix and so far no negative points have emerged that are worth mentioning here, because it could easily be due to our lack of..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019332)

NH

Neil H.

Technical Support

> "Great, the flexability enables us to sell anything from 2-3 seats to 700+ seats with no loss in features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862)

AG

Adrian G.

Consultant

> "The call quality of the desk phones is barely average."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739)

FF

Franceschi F.

System Engineer

> "Every request is handled simply and effectively. Since adopting the Wildix system, we've seen an increase in sales and profits because it offers numerous customer solutions..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7029930)

AG

Antonello G.

sole director

> "assistance only via ticket and not in Italian, so you may encounter some difficulties."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7045170)

SW

Scott W.

Managed Services

> "The call / audio quality is excellent, one of the best we've experienced and its all built into the PBX meaning its zero-touch configuration for deployment."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328)

DA

Dean A.

Geschäftsleitung

> "Strategic partner commitments are not kept, and critical feedback is dismissed rather than resolved"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

VR

Verified Reviewer

Director

> "Wildix ticked all the boxes and has allowed us to provide a scalable unified communications platform."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020181)

RV

Raquel V.

Gestora departamento comercial

> "Furthermore, the system is not at all intuitive when it comes to making offers and orders."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987)

MF

Matthew F.

Technical Director

> "I have now migrated all of my Customers onto the Wildix Platform as well as gaining new cutomers with the help of Wildix Sales and Support."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019445)

DA

Dean A.

Geschäftsleitung

> "Marketing support is nearly non-existent; brand awareness in our market (Switzerland) is extremely low"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

AC

Andrea C.

IT Manager

> "The Wildix System has everything a customer need about Unified Communication: simple calling, chat, video conferences..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838)

AC

Andrea C.

IT Manager

> "Some pricing are too expensive for some SMEs."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838)

DB

Darren B.

MD

> "we like its seamless integrations for voice, video, and messaging—all within one platform."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024909)

NW

Nils W.

purchaser

> "The SFPC is complicated and unsuitable for its actual purpose"

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7041132)

DA

Dean A.

Geschäftsleitung

> "We started our Wildix partnership with high expectations and strong commitment – including a decision to aim for Gold Partner status based on explicit promises of support."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665)

Ouziel M.

DIRECTOR

> "a little expensive ."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7052106)

Markus H.

CEO

> "The platform delivers stable, high-quality communication and integrates perfectly into modern IT infrastructures."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440)

Robert B.

Managing Director

> "The billing team is troublesome."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019399)

HM

Harry M.

Director

> "Its a disrupter to much larger so called Enterprise solutions but is in much more attuned to real user requirements & continues to evolve with new innovative solutions all..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7032589)

TM

Thomas M.

Cloud SysOps

> "Some basic features not implemented natively in the system, the documentation for the API system that doesn't include precise example for developing/testing features."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042224)

VR

Verified Reviewer

Back Office

> "Without a doubt, over many years we have acquired a great deal of expertise thanks to the fantastic sales, technical and marketing teams, giving us a significant boost in..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042138)

Mark F.

IT support lead

> "While functional, the support is not as comprehensive as we would like, occasionally leaving gaps..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019396)

GB

Gianni B.

CSO

> "My overall experience is positive: the system is robust, simple, and well-engineered, the hardware is complete and meets all needs, and the technical and sales support is..."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024127)

AG

Antonello G.

sole director

> "assistance only via ticket and not in Italian, so you may encounter some difficulties."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7045170)

DB

Davide B.

General manager

> "The learning curve is surprisingly low: the interface is clear and modern, allowing users of all levels to quickly become familiar with the main functions."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042170)

Robert B.

Managing Director

> "The billing team is troublesome."

[See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019399)

[View Reviews](https://www.capterra.com/p/218251/Wildix/reviews/)

BM

Brajesh M.

Developer

> "By automating the dialing processes, Squaretalk has significantly improved agent productivity and important mentrics like answer..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6717882)

KH

Kevin H.

IT Manager

> "The fact you can't run a spam check on more than 30 numbers at a time, leading you to have to check 30, then go to the next 30..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7102807)

Bharat S.

Chief Executing Officer

> "The Click-to-Call CRM integration and the advanced call-handling features help us personalize our services and improve retention."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6630788)

VR

Verified Reviewer

Manager

> "We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7135986)

Radhika M.

Full Stack Engineer

> "The system remains stable and calls are correctly routed from the first ring during busy times."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687)

Venkat R.

Sales Manager

> "The learning curve can be a little challenging for new agents who have never worked with a cloud-based calling system before."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7187020)

Radhika M.

Full Stack Engineer

> "During our busiest quarter, customer satisfaction scores increased and repeat contact rates decreased."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687)

AP

Albert P.

CEO

> "The previous app was a bit aged and needs to be much more user friendly."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997)

Venkat R.

Sales Manager

> "The connection quality was generally stable, so our customer conversations were rarely interrupted."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7187020)

AK

Anel K.

IT Administrator

> "Sometimes we got already spammed numbers."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

Radhika M.

Full Stack Engineer

> "Delivery enquiries are handled very effectively by the IVR and queue management."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7172687)

AK

Anel K.

IT Administrator

> "I am not sure if it is Squaretalk or carriers mistake."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

Paras G.

Senior support manager

> "Squaretalk was a game changer for us, we shifted from an software which used to charge extra for every feature but squaretalk..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7066981)

IO

Ivanna O.

Back Office Manager

> "the absence of option calling back to us via mobile app or seeing the missed call"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___5001897)

JP

Jitendra P.

Product Manager

> "One of the best features of the platform has been the infrastructure reliability."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7168132)

BK

Bartosz K.

Junior Data Engineer

> "it is not possible to export selected columns in call history"

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3926999)

VR

Verified Reviewer

Marketing and Sales specialist

> "I'm impressed by Squaretalk's continuous innovation, even implementing a customized feature we requested to optimize workforce..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6637272)

JV

Joaquin V.

Marketing Manager

> "Something I think they are missing is identifying who is calling from their platform."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___4777987)

DG

Dejan G.

Software Specialist

> "Great phone calls quality, very easy for using and administering, as well as custom integrations."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7047571)

SC

Sandra C.

commercial coordinator

> "So far I have no criticism of the system; except for two brief moments when the system failed to convert the call."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___3730878)

VR

Verified Reviewer

Client Engagement

> "Compared to other other systems we have used in the past, Squaretalk offers a very wekk-designed UI, with good support from the..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6269038)

AP

Albert P.

CEO

> "The previous app was a bit aged and needs to be much more user friendly."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6794997)

Vikash M.

Marketing officer

> "They’ve recently added more self-service options to the portal, which speeds up admin work, and let managers customize their..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6476293)

VR

Verified Reviewer

Manager

> "We used to struggle with both overstaffing and understaffing, which impacted costs and customer experience."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7135986)

Venkat R.

Sales Manager

> "As a Sales Manager in the insurance industry, I found Squaretalk to be very easy to use after the initial setup."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___7187020)

AK

Anel K.

IT Administrator

> "Sometimes we got already spammed numbers."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

FV

Feri V.

IT Manager

> "First of all I would like to appreciate our Account Manager \[sensitive content hidden\] , whenever we need help, advice or..."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6670747)

AK

Anel K.

IT Administrator

> "I am not sure if it is Squaretalk or carriers mistake."

[See full review](https://www.capterra.com/p/219046/Squaretalk-Matrix/#Capterra___6096411)

[View Reviews](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/)

## User interface

4.69 (209)

[Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/)

4.82 (120)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Wildix

33/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendants
-   Automatic Call Distribution
-   Autonomous Task Execution
-   Browser Extension
-   Callback Scheduling
-   Call Center Integration
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Conference Calls
-   Conferencing
-   Contact Database
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customizable Caller ID
-   Customizable Reports
-   Desk-to-Desk Calls
-   Employee Directory
-   Fax Management
-   Generative AI
-   Hold Music
-   Individual Download
-   Instant Messaging
-   Interaction Tracking

[See all features](https://www.capterra.com/p/218251/Wildix/#features)

Squaretalk

33/50

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   Adaptive Learning
-   AI Copilot
-   Alerts/Notifications
-   API
-   Auto-Dialer
-   Automated Attendants
-   Automatic Call Distribution
-   Autonomous Task Execution
-   Browser Extension
-   Callback Scheduling
-   Call Center Integration
-   Call Center Management
-   Call Conferencing
-   Call Disposition
-   Caller ID
-   Caller Profiles
-   Call List Management
-   Call Logging
-   Call Monitoring
-   Call Queues
-   Call Recording
-   Call Reporting
-   Call Routing
-   Call Screening
-   Call Scripting
-   Call Tracking
-   Call Transfer
-   Chat/Messaging
-   Collaboration Tools
-   Communication Management
-   Computer Telephony Integration
-   Conference Calls
-   Conferencing
-   Contact Database
-   Contact Management
-   CRM
-   Cross-system Integration
-   Customizable Caller ID
-   Customizable Reports
-   Desk-to-Desk Calls
-   Employee Directory
-   Fax Management
-   Generative AI
-   Hold Music
-   Individual Download
-   Instant Messaging
-   Interaction Tracking

[See all features](https://www.capterra.com/p/219046/Squaretalk-Matrix/#features)

### Recognition

No recognitions have been awarded to Wildix

Squaretalk is recognized as a top-rated tool in 2 Capterra Shortlist reports

### Deployment & support

Wildix

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Squaretalk

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Wildix

-   By Wildix OU
-   Located in Estonia
-   Founded in

Squaretalk

-   By Squaretalk
-   Located in Israel
-   Founded in 2008

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