# Compare Wildix vs RingEX 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Wildix and RingEX based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/218251-242188/Wildix-vs-RingCentral-MVP --- # Wildix vs RingEX Features and Cost Comparison Last updated May 23rd, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WildixRingEX2/4 selected [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) [## Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.6 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [209 reviews](#user-reviews) Positive 199 Neutral 8 Negative 2 [## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,203)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting Price $30.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [1,203 reviews](#user-reviews) Positive 978 Neutral 148 Negative 77 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Features in Unified Communications Software Best performer 38 / 40 Only Wildix - Customizable Reports - Electronic Faxes - Group Messaging 26 / 40 User satisfaction User satisfaction 4.7 User reviews[209](https://www.capterra.com/p/218251/Wildix/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.2 Customer support 4.6 User satisfaction 4.2 User reviews[1,203](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Wildix targets all businesses from SMEs to enterprises through certified channel partners. Key industries include: retail, healthcare, hospitality, manufacturing, legal, public sector and education. Best for RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## User reviews Pros & cons Faize A. Managing Partner > "I love the sales intelligence feature on Wildix X-bees - being able to quickly search for different topics and find relevant information is a time-saver." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7051957) VR Verified Reviewer Tech Support > "The primary difficulties included internal and external communication "lags", such as delays in posting new fees that then we had to give the customer, and general lack of..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017) JD Jean D. GERANT > "I appreciate the unified ecosystem where my colleagues can easily find all the important elements linked to our communications, contacts, management of shared answering..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733) TM Thomas M. Cloud SysOps > "Some basic features not implemented natively in the system, the documentation for the API system that doesn't include precise example for developing/testing features." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042224) RS Ryan S. Director > "We've built custom solutions that handle call logging automatically, link calls to orders and enquiries, and attribute everything properly, saving our clients loads of time." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019432) SB Silvia B. Technical Sales > "It's difficult to pass calls to colleagues via cell phone: When we receive calls on our cell phones and customers ask us to pass them on to a colleague, it is difficult and..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7033416) KS Klaus S. CEO > "Additionally, it offers strong security (WebRTC, 2FA, GDPR-compliant), integrates well with CRM systems, and boosts sales efficiency through web chat and AI features like..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214) JD Jean D. GERANT > "W-AIR cordless phones are not very ergonomic, especially the office versions where the keys are too small. But since we have the application, we use W-AIR terminals less and..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733) RV Raquel V. Gestora departamento comercial > "What I like about Wildix is its ability to adapt to any customer need in terms of incorporating artificial intelligence into their telephone system, controlling calls with..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987) DO Davide O. technical > "The least appreciated features are the difficulty in searching for numbers in the directory and changing the extension options directly on the landline telephone." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893) SW Scott W. Managed Services > "Wildix is a great unified communications platform, which can be used with a range of devices including physical handsets, mobile apps and browser-based communications, giving..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328) ST Sebastian T. System Engineer > "It’s annoying that the rental of the devices and the Cloud PBX starts on a fixed date and cannot be aligned or adjusted in coordination with the partner." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042068) FB Fabio B. CTO > "The comprehensive range of features offered: calls, video conferencing, chat, CRM integration, and mobile/web apps make Wildix a true all-in-one solution." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024870) DL Daniele L. CTO > "The ability to create users in overlicensing makes it hard to track license purchases and billing." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024958) BrJ Björn J. ITK Consultant > "offers telephony, video and chat in one platform, is mobile-friendly with apps, secure thanks to native encryption, integrates easily with MS Teams and other tools, and..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018663) TH Thomas H. IT Technician > "The only downside I’ve noticed is related to the HWaaS pricing model and the limited availability of the latest hardware models for one-time purchases." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023315) Markus H. CEO > "The integration with our CRM and the cloud-based flexibility make it a powerful, time-saving solution that supports both our internal and external collaboration." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440) FB Fabrizio B. IT Developer > "The commercial policy and the lack of openness towards third-party SIP devices are some of the few cons of this platform. When weighing all the pros, they are sometimes..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024055) AB Alessandro B. Ceo > "I have been working with the brand for more than 15 years and can confirm the reliability and presence on the market of a cutting-edge, stable and extremely flexible the..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040191) ViR Väino R. General manager > "Hardware rental policies can also create confusion—certain devices are only available for rent, not purchase, which some customers don’t like." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321) VR Verified Reviewer Tech Support > "The ability to integrate calls, video, and chat directly with CRM and automation platforms is the strategic key to higher revenue and better operating margins." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017) DA Dean A. Geschäftsleitung > "Longstanding technical issues (emergency calls, Classound, number porting) remain unresolved despite repeated escalation" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665) SW Scott W. Managed Services > "Wildix API's and integration makes it simple to directly work with the PBX for developers, or to integrate telephony with many CRM's, SaaS tools - which again make end users..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328) DA Dean A. Geschäftsleitung > "MRR reporting was distorted by internal mistakes (e.g. licenses running out) and not corrected, despite promises" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665) ViR Väino R. General manager > "Training materials could also be improved for end users especially for shorter formats. If a company needs more than a basic phone system and values integrated..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321) Matteo D. responsabile tecnico > "The main downside is the limited flexibility regarding licensing options and the overall costs for specific features." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042067) VR Verified Reviewer Software House > "Thanks to the collaboration with the Technical Support and the R&D team, we were able to integrate our software in just a few months, and, as a result, we provided our..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040880) FB Fabiano B. Tecnico informatico, programmatore > "The DECT infrastructure can be quite expensive, and some desk phones are only available under an OpEx model." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042129) ViR Väino R. General manager > "Our technicians and office staff constantly use Wildix KITE to share files and screens, which makes internal processes much smoother. While some customers consider video less..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321) ME Michael E. CEO > "However, the buttons are very small, making the phones difficult to use with gloves or for older users." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019404) JS Josip S. PM Consulter > "I also appreciate the mobility features, such as the browser-based collaboration platform and mobile app, which allow users to stay connected from anywhere." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7027121) DO Davide O. technical > "The inability to disable automatic updates on the WMS." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893) MS Max S. IT Business Manager > "Especially positive is that you can control everything from a single platform – telephony, video conferencing, chat, and collaboration tools – without complicated additional..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018745) ViR Väino R. General manager > "From a telecom and operational standpoint, updates should never be applied automatically without notifying partners or customers." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321) AS Antonio S. ceo > "We especially appreciated the intuitive interface, real-time performance, and the ability to customize and connect it with our own MES and CRM systems." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042174) Oscar S. IT > "Perhaps the bureaucracy when introducing an opportunity. When a process gets stuck, it is difficult to obtain a quick and agile solution." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018819) AB Alessandro B. Sales Engineer > "Moreover, the mobile app enables us to work without barriers, regardless of our geographic location, with the only requirement being an available internet connection." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651) MB Marco B. Product Manager > "Organizational processes can sometimes be a bit tedious, and communication of changes is not always optimal." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019226) AB Alessandro B. Sales Engineer > "Thanks to the use of Voice Bot technology, we can eliminate missed or abandoned calls and automate business processes." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651) AG Adrian G. Consultant > "The configurations in the Cloud PBX are not intuitive and require a high level of expertise." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739) PC Phillip C. Director > "with the open api we developed call management wallboards,analitics and screen pop can’t fault the solution for medical" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019398) KS Klaus S. CEO > "However, we’ve also lost deals because some clients found the rental-only model for phones unsuitable." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214) Faize A. Managing Partner > "Wildix has a great team of people who love the brand and invest continuously in the growth and development of not only its solutions but the whole ecosystem of users and..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7051957) Matteo S. CTO > "Most of the procedures and materials are in English, which can be challenging for team members who are not fluent." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042320) ViR Väino R. General manager > "For organizations that understand VoIP/UC or have technical support, Wildix offers excellent value and reliability—making sales, deployment, and support efficient and..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321) KH Karen H. Office Manager > "Creating a quote, before a order can be submitted is frustrating." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7032590) NH Neil H. Technical Support > "The flexability of the system allows each instance to evolve naturally with it's customer so that it can be as simple or complex as they need." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862) Mark F. IT support lead > "While functional, the support is not as comprehensive as we would like, occasionally leaving gaps..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019396) MG Mukul G. Director > "WE have grown our customer base with Wildix and the flexible solutions give us the edge over standardised Voip that are too common." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7035959) TK Thomas K. Senior Consultant > "We have recently started as a partner of Wildix and so far no negative points have emerged that are worth mentioning here, because it could easily be due to our lack of..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019332) DH Dennis H. Team Lead Sales > "Wildix stands out for its easy, browser-based unified communications with strong security, simple licensing, and extensive hardware." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040885) AG Adrian G. Consultant > "The call quality of the desk phones is barely average." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739) NH Neil H. Technical Support > "Great, the flexability enables us to sell anything from 2-3 seats to 700+ seats with no loss in features." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862) AG Antonello G. sole director > "assistance only via ticket and not in Italian, so you may encounter some difficulties." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7045170) FF Franceschi F. System Engineer > "Every request is handled simply and effectively. Since adopting the Wildix system, we've seen an increase in sales and profits because it offers numerous customer solutions..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7029930) DA Dean A. Geschäftsleitung > "Strategic partner commitments are not kept, and critical feedback is dismissed rather than resolved" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665) SW Scott W. Managed Services > "The call / audio quality is excellent, one of the best we've experienced and its all built into the PBX meaning its zero-touch configuration for deployment." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328) RV Raquel V. Gestora departamento comercial > "Furthermore, the system is not at all intuitive when it comes to making offers and orders." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987) VR Verified Reviewer Director > "Wildix ticked all the boxes and has allowed us to provide a scalable unified communications platform." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020181) DA Dean A. Geschäftsleitung > "Marketing support is nearly non-existent; brand awareness in our market (Switzerland) is extremely low" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665) MF Matthew F. Technical Director > "I have now migrated all of my Customers onto the Wildix Platform as well as gaining new cutomers with the help of Wildix Sales and Support." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019445) AC Andrea C. IT Manager > "Some pricing are too expensive for some SMEs." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838) AC Andrea C. IT Manager > "The Wildix System has everything a customer need about Unified Communication: simple calling, chat, video conferences..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838) Ouziel M. DIRECTOR > "a little expensive ." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7052106) DB Darren B. MD > "we like its seamless integrations for voice, video, and messaging—all within one platform." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024909) NW Nils W. purchaser > "The SFPC is complicated and unsuitable for its actual purpose" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7041132) DA Dean A. Geschäftsleitung > "We started our Wildix partnership with high expectations and strong commitment – including a decision to aim for Gold Partner status based on explicit promises of support." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665) Robert B. Managing Director > "The billing team is troublesome." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019399) [View Reviews](https://www.capterra.com/p/218251/Wildix/reviews/) Reneisha H. Clinical Programs Manager > "Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users become..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7146080) BW Brandon W. CTO > "Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) AP Albert P. Administrator > "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing frustrating..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) Marco C. Pre Litigation Legal Assistant > "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes interaction..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775) LH Lyla H. Administrator > "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) BW Brandon W. CTO > "This was also not clearly explained during the sales process, despite us outlining our requirements upfront." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) BW Brandon W. CTO > "The core phone functionality works, but additional features require more setup and cost." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) SH Sarah H. Appt Setter > "Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7136319) AS Alex S. Business Development Manager and Senior Marketing Strategist > "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329) JB Jonathan B. HR and Operations Analyst > "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) LH Lyla H. Administrator > "It alleviates the need to have office (Landline) phones." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) MF Meg F. Owner > "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only without..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) MC Milena C. Office Manager > "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize your phone..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394) DJ Daniel J. Sales Development Rep > "Doesnt have an available function to automate text messages" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399) AP Albert P. Administrator > "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or misunderstandings." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) CE Cameron E. Chief Operations Officer > "Sometimes the notifications settings can get messed up without any intervention." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854) CS Connor S. Brokerage Operations Associate > "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246) LW Lela W. Paralegal > "I don't like that you can't save text messages from and to clients to save in the file when we close a file." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756) LH Lyla H. Administrator > "The app is easy to use and we are able to block spam calls with ease." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) BP Beth P. Data Entry Manager > "Some of the reporting for RingEX is lacking. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) WB Walter B. Director of Sales > "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to stay..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095) AQ Alexandra Q. Operations Specialist > "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701) SB Stephanie B. Office Administration > "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the system to our..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666) JM Juan M. Operations Supervisor > "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but they do..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) JG Jennifer G. Partner > "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills all our..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422) TK Taylor K. People Ops Specialist > "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I don't..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451) RT Ryan T. Head Of Integrated Search And Data Performance > "We we're able to use text authentication services, call clients, and keep our office going from any location in the world." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) TB Thomas B. IT/Technical Lead > "A few days later they try calling my number 6 times in a row. When that didn't work they then called my boss to ask if he was the person to contact about..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) BP Beth P. Data Entry Manager > "It's nice to be able to fax, call, text and message all within one app." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) JS Joshua S. Director of Information Systems > "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032) HB Holly B. Business development representatives > "Each day the routine gets easier." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817) LO Luke O. Sales Dev Manager > "Before, the app did not include HUD features which made it more difficult, but this has been addressed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) JG Justin G. Paralegal > "The digital fax is also very convenient when having to send large faxes." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480) MF Meg F. Owner > "Every time we call support we've been told a new story of what's going on with no consistency and no resolution to our issues since 4/7." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) SW Shannon W. VP Operations > "It is quite efficient and effective to have several key business services in one spot. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068) Mario D. General Manager > "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the contract..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154) RT Ryan T. Head Of Integrated Search And Data Performance > "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) CD Claire D. Contract Administrator > "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821) JB Jonathan B. HR and Operations Analyst > "The navigation part of RingEx is very compatible and easy to work through." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) JV Jon V. IT Service Delivery Manager > "There are times where it can be difficult to work with the RingCentral sales team and support teams." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960) SN Sussan N. Psychiatric mental health nurse practitioner > "The feature we fine most intriguing is the capacity for voicemail automation that captures our business name." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039) DA Debora A. VIRTUAL ASSISTANT - STAFFER > "It's irritating especially when you are in the middle of a busy week and clients need to be contacted not only through a call." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010) LO Luke O. Sales Dev Manager > "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple and..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) CD Claire D. Contract Administrator > "The number I was assigned also comes up on peoples phones as spam." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821) EV Erica V. Office Manager and Executive Legal Assistant > "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability of..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067) RC Robert C. Owner / Manager > "The setup was a little rocky, was called one afternoon for setup in the middle of the work day , BUT worth the hassle." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4968667) SC Summer C. Reservation Manager > "This enhances communication & efficiency by bringing these platforms to our employees based in different countries." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005) SV Sebastian V. IT Governance Manager > "It's not as intuitive as some other solutions and it takes longer to complete some tasks." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427) SN Sussan N. Psychiatric mental health nurse practitioner > "I love that I'm able to get calls on multiple phones and can connect and disconnect from a call without any issues," [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4900039) TG Tiffany G. Director of Marketing > "I struggle to listen to voicemails from my RC calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461) HM Haley M. Admin & Data Assistant > "Being able to pick up the central line when staff is available regardless of where they are located has been a total game changer for our teams." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4830155) RS Raj S. President > "hour to 1 hour hold time is not good for service." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) DL Danielle L. EHR Clinical Consultant > "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678) RS Raj S. President > "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) JM Juan M. Operations Supervisor > "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection problems..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) BB Brian B. GM > "Customer service will drag you around until you accept to live with the issues." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179) VR Verified Reviewer Account Executive > "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the goRegular..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822) RS Raj S. President > "getting through the customer service line for simple inquiries was impossible." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) JG Jenna G. Admin > "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672) TB Thomas B. IT/Technical Lead > "The configuration backend is a bit wonky." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) AA Adrianna A. Manager > "I love that i can have the app ring out to my parents and show my business number even though Im using my personal cell." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4991196) TB Thomas B. IT/Technical Lead > "It's disgusting I now have to write this every time I leave feedback to not get a followup call." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) KT Krystal T. Property Manager > "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using the office..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052) VR Verified Reviewer Housing Specialist > "Changing the settings doesn’t always improve the problems either." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134) RD Reema D. Associate Director > "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call services online." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905) LM Laura M. Quality Assurance Analyst > "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441) JV Jon V. IT Service Delivery Manager > "It provides us the flexibility to be out in the field and still receive calls from our clients." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4943960) KS Kubra S. Designer > "Sometimes it is hard to connect to the meetings." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366) RW Roody W. Recruitment Manager > "Using RingCentral is a breeze, whether I'm accessing it through the web or the application. And let me tell you, the search feature is leagues ahead of..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4852755) DA Debora A. VIRTUAL ASSISTANT - STAFFER > "Sometimes messaging just stops without a warning." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4975010) AM Aries M. Customer Support > "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134) CL Cesar L. Cyber Incident Response Analyst > "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the UC side." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108) PC Paloma C. Accounting Associate > "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my communications in..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664) VR Verified Reviewer Founder > "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes navigating..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351) MH Marcy H. Operations Manager > "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517) JJ Jennifer J. LEAD REIMBURSEMENT > "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740) Heather B. Senior Executive Assistant > "It worked very well for what we needed: video conferencing, webinars, etc." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4835127) Adam F. IT Infrastructure Analyst > "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716) DR Dionel R. Intake > "I like all the features that the app has like choosing your schedule to receive calls, is very easy to transfer the calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6073276) SV Sally V. Sales > "We cannot place calls, we can only receive them because their cost for international calls is too expensive." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477) [View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) ## User interface 4.69 (209) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) 4.24 (1,203) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Wildix Top features 38/40 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Call Center Management - Caller ID - Call Monitoring - Call Recording - Call Routing - Call Tracking - Call Transfer - Chat/Messaging - Contact Management - Customizable Reports - Electronic Faxes - File Sharing - Generative AI - Group Messaging - Interaction Tracking - IVR - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Real-Time Reporting - Reporting & Statistics - Screen Sharing - Single Sign On - SMS Messaging - SSL Security - Task Management - Third-Party Integrations - Trend Analysis - Two-Way Audio & Video - Video Call Recording - Video Conferencing - Virtual Backgrounds - Virtual Voicemail - Voice Mail [See all features](https://www.capterra.com/p/218251/Wildix/#features) RingEX 26/40 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Call Center Management - Caller ID - Call Monitoring - Call Recording - Call Routing - Call Tracking - Call Transfer - Chat/Messaging - Contact Management - Customizable Reports - Electronic Faxes - File Sharing - Generative AI - Group Messaging - Interaction Tracking - IVR - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Real-Time Reporting - Reporting & Statistics - Screen Sharing - Single Sign On - SMS Messaging - SSL Security - Task Management - Third-Party Integrations - Trend Analysis - Two-Way Audio & Video - Video Call Recording - Video Conferencing - Virtual Backgrounds - Virtual Voicemail - Voice Mail [See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features) ### Recognition No recognitions have been awarded to Wildix RingEX is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Wildix Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RingEX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Wildix - By Wildix OU - Located in Estonia - Founded in RingEX - By RingCentral - Located in United States - Founded in 1999 ## Popular Comparisons [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 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