--- title: "Compare Wildix vs RingEX 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Wildix and RingEX based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/218251-242188/Wildix-vs-RingCentral-MVP" page_type: "comparison" language: "en" --- # Wildix vs RingEX Features and Cost Comparison Last updated September 18th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: WildixRingEX2/4 selected [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) [## Wildix](https://www.capterra.com/p/218251/Wildix/)[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting Price Contact vendor Value-for-Money 4.2 Functionality 4.6 Ease of Use 4.6 Customer Service 4.6 Reviews Sentiment Based on [209 reviews](#user-reviews) Positive 199 Neutral 8 Negative 2 [## RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.2 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Starting Price $30.00/month Value-for-Money 4.1 Functionality 4.3 Ease of Use 4.2 Customer Service 4 Reviews Sentiment Based on [1,206 reviews](#user-reviews) Positive 980 Neutral 148 Negative 78 What’s your intended use case? ## Summary * * * Features in Unified Communications Software Best performer 38 / 50 Only Wildix - Customizable Reports - Electronic Faxes - Group Messaging 26 / 50 User satisfaction User satisfaction 4.7 User reviews[209](https://www.capterra.com/p/218251/Wildix/reviews/) Ease of use 4.6 Functionality 4.6 Value for money 4.2 Customer support 4.6 User satisfaction 4.2 User reviews[1,206](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) Ease of use 4.2 Functionality 4.3 Value for money 4.1 Customer support 4.0 Price starts from Price starts from \-- - Free version - Free trial Price starts from $30Per User, Per Month - Free version - Free trial Best for Best for Wildix targets all businesses from SMEs to enterprises through certified channel partners. Key industries include: retail, healthcare, hospitality, manufacturing, legal, public sector and education. Best for RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes. ## User reviews Pros & cons JD Jean D. GERANT > "I appreciate the unified ecosystem where my colleagues can easily find all the important elements linked to our communications, contacts, management of shared answering..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733) VR Verified Reviewer Tech Support > "The primary difficulties included internal and external communication "lags", such as delays in posting new fees that then we had to give the customer, and general lack of..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017) RS Ryan S. Director > "We've built custom solutions that handle call logging automatically, link calls to orders and enquiries, and attribute everything properly, saving our clients loads of time." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019432) TM Thomas M. Cloud SysOps > "Some basic features not implemented natively in the system, the documentation for the API system that doesn't include precise example for developing/testing features." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042224) KS Klaus S. CEO > "Additionally, it offers strong security (WebRTC, 2FA, GDPR-compliant), integrates well with CRM systems, and boosts sales efficiency through web chat and AI features like..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214) SB Silvia B. Technical Sales > "It's difficult to pass calls to colleagues via cell phone: When we receive calls on our cell phones and customers ask us to pass them on to a colleague, it is difficult and..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7033416) RV Raquel V. Gestora departamento comercial > "What I like about Wildix is its ability to adapt to any customer need in terms of incorporating artificial intelligence into their telephone system, controlling calls with..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987) JD Jean D. GERANT > "W-AIR cordless phones are not very ergonomic, especially the office versions where the keys are too small. But since we have the application, we use W-AIR terminals less..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7022733) SW Scott W. Managed Services > "Wildix is a great unified communications platform, which can be used with a range of devices including physical handsets, mobile apps and browser-based communications,..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328) DO Davide O. technical > "The least appreciated features are the difficulty in searching for numbers in the directory and changing the extension options directly on the landline telephone." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893) FB Fabio B. CTO > "The comprehensive range of features offered: calls, video conferencing, chat, CRM integration, and mobile/web apps make Wildix a true all-in-one solution." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024870) ST Sebastian T. System Engineer > "It’s annoying that the rental of the devices and the Cloud PBX starts on a fixed date and cannot be aligned or adjusted in coordination with the partner." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042068) BrJ Björn J. ITK Consultant > "offers telephony, video and chat in one platform, is mobile-friendly with apps, secure thanks to native encryption, integrates easily with MS Teams and other tools, and..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018663) DL Daniele L. CTO > "The ability to create users in overlicensing makes it hard to track license purchases and billing." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024958) Markus H. CEO > "The integration with our CRM and the cloud-based flexibility make it a powerful, time-saving solution that supports both our internal and external collaboration." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440) TH Thomas H. IT Technician > "The only downside I’ve noticed is related to the HWaaS pricing model and the limited availability of the latest hardware models for one-time purchases." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023315) AB Alessandro B. Ceo > "I have been working with the brand for more than 15 years and can confirm the reliability and presence on the market of a cutting-edge, stable and extremely flexible the..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040191) FB Fabrizio B. IT Developer > "The commercial policy and the lack of openness towards third-party SIP devices are some of the few cons of this platform. When weighing all the pros, they are sometimes..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024055) VR Verified Reviewer Tech Support > "The ability to integrate calls, video, and chat directly with CRM and automation platforms is the strategic key to higher revenue and better operating margins." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7043017) ViR Väino R. General manager > "Hardware rental policies can also create confusion—certain devices are only available for rent, not purchase, which some customers don’t like." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321) SW Scott W. Managed Services > "Wildix API's and integration makes it simple to directly work with the PBX for developers, or to integrate telephony with many CRM's, SaaS tools - which again make end..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328) DA Dean A. Geschäftsleitung > "Longstanding technical issues (emergency calls, Classound, number porting) remain unresolved despite repeated escalation" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665) ViR Väino R. General manager > "Training materials could also be improved for end users especially for shorter formats. If a company needs more than a basic phone system and values integrated..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321) DA Dean A. Geschäftsleitung > "MRR reporting was distorted by internal mistakes (e.g. licenses running out) and not corrected, despite promises" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665) VR Verified Reviewer Software House > "Thanks to the collaboration with the Technical Support and the R&D team, we were able to integrate our software in just a few months, and, as a result, we provided our..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040880) Matteo D. responsabile tecnico > "The main downside is the limited flexibility regarding licensing options and the overall costs for specific features." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042067) ViR Väino R. General manager > "Our technicians and office staff constantly use Wildix KITE to share files and screens, which makes internal processes much smoother. While some customers consider video..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321) FB Fabiano B. Tecnico informatico, programmatore > "The DECT infrastructure can be quite expensive, and some desk phones are only available under an OpEx model." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042129) JS Josip S. PM Consulter > "I also appreciate the mobility features, such as the browser-based collaboration platform and mobile app, which allow users to stay connected from anywhere." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7027121) ME Michael E. CEO > "However, the buttons are very small, making the phones difficult to use with gloves or for older users." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019404) MS Max S. IT Business Manager > "Especially positive is that you can control everything from a single platform – telephony, video conferencing, chat, and collaboration tools – without complicated..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018745) DO Davide O. technical > "The inability to disable automatic updates on the WMS." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7025893) AS Antonio S. ceo > "We especially appreciated the intuitive interface, real-time performance, and the ability to customize and connect it with our own MES and CRM systems." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042174) ViR Väino R. General manager > "From a telecom and operational standpoint, updates should never be applied automatically without notifying partners or customers." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321) Faize A. Managing Partner > "I love the sales intelligence feature on Wildix X-bees - being able to quickly search for different topics and find relevant information is a time-saver." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7051957) Oscar S. IT > "Perhaps the bureaucracy when introducing an opportunity. When a process gets stuck, it is difficult to obtain a quick and agile solution." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018819) AB Alessandro B. Sales Engineer > "Moreover, the mobile app enables us to work without barriers, regardless of our geographic location, with the only requirement being an available internet connection." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651) MB Marco B. Product Manager > "Organizational processes can sometimes be a bit tedious, and communication of changes is not always optimal." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019226) AB Alessandro B. Sales Engineer > "Thanks to the use of Voice Bot technology, we can eliminate missed or abandoned calls and automate business processes." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7028651) AG Adrian G. Consultant > "The configurations in the Cloud PBX are not intuitive and require a high level of expertise." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739) PC Phillip C. Director > "with the open api we developed call management wallboards,analitics and screen pop can’t fault the solution for medical" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019398) KS Klaus S. CEO > "However, we’ve also lost deals because some clients found the rental-only model for phones unsuitable." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019214) ViR Väino R. General manager > "For organizations that understand VoIP/UC or have technical support, Wildix offers excellent value and reliability—making sales, deployment, and support efficient and..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7046321) Matteo S. CTO > "Most of the procedures and materials are in English, which can be challenging for team members who are not fluent." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042320) NH Neil H. Technical Support > "The flexability of the system allows each instance to evolve naturally with it's customer so that it can be as simple or complex as they need." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862) KH Karen H. Office Manager > "Creating a quote, before a order can be submitted is frustrating." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7032590) MG Mukul G. Director > "WE have grown our customer base with Wildix and the flexible solutions give us the edge over standardised Voip that are too common." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7035959) Mark F. IT support lead > "While functional, the support is not as comprehensive as we would like, occasionally leaving gaps..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019396) DH Dennis H. Team Lead Sales > "Wildix stands out for its easy, browser-based unified communications with strong security, simple licensing, and extensive hardware." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040885) TK Thomas K. Senior Consultant > "We have recently started as a partner of Wildix and so far no negative points have emerged that are worth mentioning here, because it could easily be due to our lack of..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019332) NH Neil H. Technical Support > "Great, the flexability enables us to sell anything from 2-3 seats to 700+ seats with no loss in features." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020862) AG Adrian G. Consultant > "The call quality of the desk phones is barely average." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040739) FF Franceschi F. System Engineer > "Every request is handled simply and effectively. Since adopting the Wildix system, we've seen an increase in sales and profits because it offers numerous customer solutions..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7029930) AG Antonello G. sole director > "assistance only via ticket and not in Italian, so you may encounter some difficulties." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7045170) SW Scott W. Managed Services > "The call / audio quality is excellent, one of the best we've experienced and its all built into the PBX meaning its zero-touch configuration for deployment." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7023328) DA Dean A. Geschäftsleitung > "Strategic partner commitments are not kept, and critical feedback is dismissed rather than resolved" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665) VR Verified Reviewer Director > "Wildix ticked all the boxes and has allowed us to provide a scalable unified communications platform." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7020181) RV Raquel V. Gestora departamento comercial > "Furthermore, the system is not at all intuitive when it comes to making offers and orders." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7038987) MF Matthew F. Technical Director > "I have now migrated all of my Customers onto the Wildix Platform as well as gaining new cutomers with the help of Wildix Sales and Support." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019445) DA Dean A. Geschäftsleitung > "Marketing support is nearly non-existent; brand awareness in our market (Switzerland) is extremely low" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665) AC Andrea C. IT Manager > "The Wildix System has everything a customer need about Unified Communication: simple calling, chat, video conferences..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838) AC Andrea C. IT Manager > "Some pricing are too expensive for some SMEs." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024838) DB Darren B. MD > "we like its seamless integrations for voice, video, and messaging—all within one platform." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024909) NW Nils W. purchaser > "The SFPC is complicated and unsuitable for its actual purpose" [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7041132) DA Dean A. Geschäftsleitung > "We started our Wildix partnership with high expectations and strong commitment – including a decision to aim for Gold Partner status based on explicit promises of support." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7018665) Ouziel M. DIRECTOR > "a little expensive ." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7052106) Markus H. CEO > "The platform delivers stable, high-quality communication and integrates perfectly into modern IT infrastructures." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7040440) Robert B. Managing Director > "The billing team is troublesome." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019399) HM Harry M. Director > "Its a disrupter to much larger so called Enterprise solutions but is in much more attuned to real user requirements & continues to evolve with new innovative solutions all..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7032589) TM Thomas M. Cloud SysOps > "Some basic features not implemented natively in the system, the documentation for the API system that doesn't include precise example for developing/testing features." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042224) VR Verified Reviewer Back Office > "Without a doubt, over many years we have acquired a great deal of expertise thanks to the fantastic sales, technical and marketing teams, giving us a significant boost in..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042138) Mark F. IT support lead > "While functional, the support is not as comprehensive as we would like, occasionally leaving gaps..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019396) GB Gianni B. CSO > "My overall experience is positive: the system is robust, simple, and well-engineered, the hardware is complete and meets all needs, and the technical and sales support is..." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7024127) AG Antonello G. sole director > "assistance only via ticket and not in Italian, so you may encounter some difficulties." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7045170) DB Davide B. General manager > "The learning curve is surprisingly low: the interface is clear and modern, allowing users of all levels to quickly become familiar with the main functions." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7042170) Robert B. Managing Director > "The billing team is troublesome." [See full review](https://www.capterra.com/p/218251/Wildix/#Capterra___7019399) [View Reviews](https://www.capterra.com/p/218251/Wildix/reviews/) Reneisha H. Clinical Programs Manager > "Features like call routing, voicemail access, and remote communication tools are helpful in a busy medical practice environment. Once users..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7146080) BW Brandon W. CTO > "Misleading 10DLC guidance, lack of upfront disclosure, and key SMS features require additional paid add-ons not explained during sales." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) BB Bonnie B. Digital Systems Manager > "It is an improvement from our previous voip experience which required the use of a physical phone, however, the RingCentral Video issues and our..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7167752) Marco C. Pre Litigation Legal Assistant > "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775) AP Albert P. Administrator > "The instant caller ID pop-ups allow us to proactively answer calls, especially from those we've been trying to reach, dramatically reducing..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) BW Brandon W. CTO > "This was also not clearly explained during the sales process, despite us outlining our requirements upfront." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) BW Brandon W. CTO > "The core phone functionality works, but additional features require more setup and cost." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7126397) SH Sarah H. Appt Setter > "Hard to find something not to like! If I had to choose, I have experienced a delay once or twice but that may have been with my internet." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7136319) AS Alex S. Business Development Manager and Senior Marketing Strategist > "The ability to create call trees for different departments of our organization has been a game changer in our response time for leads." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6500329) JB Jonathan B. HR and Operations Analyst > "Additionally, there were times when the call dropped randomly; however, this might of been to internet problems." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) MC Milena C. Office Manager > "RingEX is simple to setup and they do offer multiple options for easy add ons that are both free or even some cheap options to help optimize..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7045394) DJ Daniel J. Sales Development Rep > "Doesnt have an available function to automate text messages" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6712399) AP Albert P. Administrator > "This would allow us to easily reference customer agreements, particularly regarding costs, and prevent potential discrepancies or..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6719585) CE Cameron E. Chief Operations Officer > "Sometimes the notifications settings can get messed up without any intervention." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6769854) CS Connor S. Brokerage Operations Associate > "RingEX is great for Ring Central customers to centralize all of the text, phone and video capabilities of your account." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6598246) BP Beth P. Data Entry Manager > "Some of the reporting for RingEX is lacking. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) LH Lyla H. Administrator > "I love that it is an app that I have on my phone so I can call our customers straight from my cell phone." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) JM Juan M. Operations Supervisor > "One of the things I'm not a fan of is that, despite being a stable platform, it has delays in connecting calls (they are not very common, but..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) LH Lyla H. Administrator > "It alleviates the need to have office (Landline) phones." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) TK Taylor K. People Ops Specialist > "The deployment of RingCentral wasn't the best, BUT, my work is very complex so we had a lot of questions when we were setting things up that I..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5069451) JG Jennifer G. Partner > "It is an easy interface, makes getting calls anywhere easy, even abroad because the app allows me to receive calls if I am on wifi, and fills..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6198422) MF Meg F. Owner > "Way more expensive than initial quote with lots of additional fees, lots of issues with texting (including making all of our texting read only..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___4955284) LH Lyla H. Administrator > "The app is easy to use and we are able to block spam calls with ease." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7061612) JS Joshua S. Director of Information Systems > "I am not a big fan of the mobile app functionality, and being IT that is a huge feature for me in a remote world" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5092032) RT Ryan T. Head Of Integrated Search And Data Performance > "We we're able to use text authentication services, call clients, and keep our office going from any location in the world." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) LO Luke O. Sales Dev Manager > "Before, the app did not include HUD features which made it more difficult, but this has been addressed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) BP Beth P. Data Entry Manager > "It's nice to be able to fax, call, text and message all within one app." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6642441) Mario D. General Manager > "The icing on the cake was that after honouring the two-year contract with a platform that did not meet our needs and we were not using, the..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154) SW Shannon W. VP Operations > "It is quite efficient and effective to have several key business services in one spot. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6616068) CD Claire D. Contract Administrator > "Have heard that when people call it doesn't sound like a normal phone call, like music is playing or something." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821) RT Ryan T. Head Of Integrated Search And Data Performance > "We rarely experienced outages or issues and it allow us to maintain a local Canadian office phone number despite working 100% remotely. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6023355) CD Claire D. Contract Administrator > "The number I was assigned also comes up on peoples phones as spam." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5031821) JB Jonathan B. HR and Operations Analyst > "The navigation part of RingEx is very compatible and easy to work through." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) SV Sebastian V. IT Governance Manager > "It's not as intuitive as some other solutions and it takes longer to complete some tasks." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427) LO Luke O. Sales Dev Manager > "The ease of use and ability for our sales team to be able to answer calls that are meant for our team during business hours, and have a simple..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035610) TG Tiffany G. Director of Marketing > "I struggle to listen to voicemails from my RC calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037461) EV Erica V. Office Manager and Executive Legal Assistant > "Being a smaller firm, RingCentral gave us the opportunity to find a solution that was a better fit for our Clients, and expand the availability..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067) RS Raj S. President > "hour to 1 hour hold time is not good for service." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) SC Summer C. Reservation Manager > "This enhances communication & efficiency by bringing these platforms to our employees based in different countries." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6021005) RS Raj S. President > "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) DL Danielle L. EHR Clinical Consultant > "I also like that when I receive a call, I have the choice to answer via my mobile phone or computer since the application is on both. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6149678) BB Brian B. GM > "Customer service will drag you around until you accept to live with the issues." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#SoftwareAdvice___6135179) HB Holly B. Business development representatives > "Each day the routine gets easier." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817) RS Raj S. President > "getting through the customer service line for simple inquiries was impossible." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) JM Juan M. Operations Supervisor > "In general Ring Central is a stable, reliable and flexible platform since it is cross-platform, in the last few days I have not had connection..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6039573) LW Lela W. Paralegal > "I don't like that you can't save text messages from and to clients to save in the file when we close a file." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4810756) VR Verified Reviewer Account Executive > "The computer application is easy to useI LOVE the mobile app; it allows me to keep in contact with my prospects/clients while I am on the..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5030822) VR Verified Reviewer Housing Specialist > "Changing the settings doesn’t always improve the problems either." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134) JG Jenna G. Admin > "I like ring central better then spectrum or At&T. Love that it connects to your mobile phone and can login and out of when needed." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196672) LM Laura M. Quality Assurance Analyst > "Also, after I click on the link, the waiting time to show me the screen and the call window is longer than other apps I have used." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4212441) KT Krystal T. Property Manager > "I am totally in love with the fact that the app allows me to do so many things, send fax, text me residents and guest, call from the app using..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3835052) KS Kubra S. Designer > "Sometimes it is hard to connect to the meetings." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6035366) RD Reema D. Associate Director > "You are able to take calls on both desktop and on a cell phone, so it mitigates the need for a business cell plan and transfers all call..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472905) AQ Alexandra Q. Operations Specialist > "Because they take so long to push features through R&D, they sometimes don't have features available that are table-stakes for other providers." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701) WB Walter B. Director of Sales > "Aside from the functionality I like that you have the option to have an actual desktop phone, or softphone to use an app on a mobile device to..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5001095) CL Cesar L. Cyber Incident Response Analyst > "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108) AM Aries M. Customer Support > "I like the instant messaging and file sharing feature that allows me to properly communicate with my customers especially when I'm doing some..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4511134) VR Verified Reviewer Founder > "Finally, and perhaps worst part, their customer support is extremely terrible. If you ever have to call them, expect to spend 6-10 minutes..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___4644351) PC Paloma C. Accounting Associate > "What I like the most about this software is that enables me to make international calls in a very affordable price and keep track of my..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4582664) JJ Jennifer J. LEAD REIMBURSEMENT > "for the first few months there seemed to be issues with it freezing my cell phone occasionally so i would have to uninstall and reinstall." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472740) MH Marcy H. Operations Manager > "Call quality is consistently clear, and I've experienced minimal disruptions, ensuring that crucial business communications remain uninterrupted." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6037517) Adam F. IT Infrastructure Analyst > "RingCentral is feature rich but at times this can be detrimental as it can be difficult to find the option/setting your looking for." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585716) SB Stephanie B. Office Administration > "It means when I'm working from home I am able to transfer calls to other employees who might also be working from home or I can forward the..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4897666) SV Sally V. Sales > "We cannot place calls, we can only receive them because their cost for international calls is too expensive." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299477) DR Dionel R. Intake > "I like all the features that the app has like choosing your schedule to receive calls, is very easy to transfer the calls." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6073276) AJ Amy J. Office Manager > "The customer support was not very helpful. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6119926) AB Alexander B. Managing attorney > "Intuitive features and functions are in place that allows you to easily get done what you need to." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5094654) Mario D. General Manager > "Talking to people a world away and getting them to understand what the issue I was experiencing, including screenshots and videos, felt like..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3924154) KK Kim K. Office Manager > "I love that I can get and see all calls that come in to my office directly to my cell phone. " [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6128910) KC Karla C. Leasing agent > "What I don't dislike is having to log in" [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6027748) VB Vie B. Customer Support Specialist > "I like how you can access it through any mobile device and also how when there are any issues or bugs in the system, the technical support..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3925706) JY Joshua Y. EngineerI > "Less compatible." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6030909) AG Allen G. Senior Medical Biller > "I like RingCentral MVP because this is an all-in-one unified communications app for businesses." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6196634) VR Verified Reviewer Dispatcher > "The price was a bit too high and you could only use the softphone per 2 persons, so literally not the whole team, eh." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4780646) JG Justin G. Paralegal > "The digital fax is also very convenient when having to send large faxes." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6398480) TB Thomas B. IT/Technical Lead > "A few days later they try calling my number 6 times in a row. When that didn't work they then called my boss to ask if he was the person to..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4815898) RM Rosalina M. Executive Assistant/ Freelancer > "Generally speaking, RingCentral MVP is a complete correspondence arrangement that offers a scope of elements to help remote groups convey and..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4631328) CH Cody H. Account Manager. > "Settings didn't seem to always save and the video calling was very subpar to Zoom or Teams." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4585752) VR Verified Reviewer Housing Specialist > "I like the multiple functions of the system that act as a real telephone." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6013134) KS Koshish S. Student > "Slow feature and bad ui in both the mobile and desktop application." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4472669) JB Jonathan B. HR and Operations Analyst > "The navigation part of RingEx is very compatible and easy to work through." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7035891) Marco C. Pre Litigation Legal Assistant > "Another problem is that the default number selected is sometimes the company's main number and not the user's own number, which makes..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7066775) RF Richard F. MLO > "RingCentral assists my business with interfacing with clients and interior colleagues in a consistent, proficient way." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4486783) RS Rachel S. Transaction Coordinator > "Their online user guide is difficult to use." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3861724) AQ Alexandra Q. Operations Specialist > "The new layout is also very sleek and streamlined." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4836701) BC Brian C. Project Engineer > "At first all the functionality can be over-whelming but because the user interface is simple to learn, the learning curve is very short." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___2958964) VR Verified Reviewer Booking agent > "I like it, it's easy to use, I like the interface and the colors the app use." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4299414) Selim D. Inside Sales Specialist > "Didn't have direct integration with Pipedrive CRM, so we needed to use API." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4728105) EV Erica V. Office Manager and Executive Legal Assistant > "It was easy to integrate into our system and no one has experienced any issues thusfar." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___5035067) SV Sebastian V. IT Governance Manager > "It's not as intuitive as some other solutions and it takes longer to complete some tasks." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6062427) AH Amanda H. Agency Producer > "It was easy to integrate with several other tools including PipeDrive." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4667079) RS Raj S. President > "hour to 1 hour hold time is not good for service." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) VR Verified Reviewer Business Developer- Sales Ops > "I like it's integration with our CRM Salesforce and we are able to connect with HVS cadences." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#GetApp___2717408) RS Raj S. President > "poor, Always had the issue of tying to get through to customer service and it was not a convenient experience." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) SP Sophie P. Trainee Manager > "It is a super easy to use system and has good I integration options." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___3712539) RS Raj S. President > "getting through the customer service line for simple inquiries was impossible." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___6165117) HB Holly B. Business development representatives > "Each day the routine gets easier." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___7065817) CL Cesar L. Cyber Incident Response Analyst > "The support sometimes was unresponsive and they lack expertise on some areas. And that they kind of have separate Call Center solution from the..." [See full review](https://www.capterra.com/p/242188/RingCentral-MVP/#Capterra___4592108) [View Reviews](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) ## User interface 4.69 (209) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/) 4.24 (1,206) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Wildix Top features 38/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Autonomous Task Execution - Call Center Management - Caller ID - Call Monitoring - Call Recording - Call Routing - Call Tracking - Call Transfer - CCaaS Option - Chat/Messaging - Conference Transcripts - Contact Management - Cross-system Integration - Customizable Reports - Electronic Faxes - File Sharing - Generative AI - Group Messaging - Interaction Tracking - IVR - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Native VoIP - Natural Language Interaction - Real-Time Reporting - Reporting & Statistics - Screen Sharing - Single Sign On - SMS Messaging - SSL Security - Task Management - Tenancy Flexibility - Third-Party Integrations - Trend Analysis - Two-Way Audio & Video - Video Call Recording - Video Conferencing - Virtual Backgrounds - Virtual Voicemail - Voice Conferencing - Voice Mail - Voicemail to Email [See all features](https://www.capterra.com/p/218251/Wildix/#features) RingEX 26/50 - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Adaptive Learning - AI Copilot - Alerts/Notifications - Autonomous Task Execution - Call Center Management - Caller ID - Call Monitoring - Call Recording - Call Routing - Call Tracking - Call Transfer - CCaaS Option - Chat/Messaging - Conference Transcripts - Contact Management - Cross-system Integration - Customizable Reports - Electronic Faxes - File Sharing - Generative AI - Group Messaging - Interaction Tracking - IVR - Meeting Management - Mobile Access - Multi-Channel Communication - Multi-User Collaboration - Native VoIP - Natural Language Interaction - Real-Time Reporting - Reporting & Statistics - Screen Sharing - Single Sign On - SMS Messaging - SSL Security - Task Management - Tenancy Flexibility - Third-Party Integrations - Trend Analysis - Two-Way Audio & Video - Video Call Recording - Video Conferencing - Virtual Backgrounds - Virtual Voicemail - Voice Conferencing - Voice Mail - Voicemail to Email [See all features](https://www.capterra.com/p/242188/RingCentral-MVP/#features) ### Recognition No recognitions have been awarded to Wildix RingEX is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support Wildix Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos RingEX Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Wildix - By Wildix OU - Located in Estonia - Founded in RingEX - By RingCentral - Located in United States - Founded in 1999 ## Popular Comparisons [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) vs [Slack](https://www.capterra.com/p/135003/Slack/)[4.66 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Contact vendor for pricing Price $8.75/month 4.6 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/135003-218251/Slack-vs-Wildix) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Ringover](https://www.capterra.com/p/169627/RingOver/)[4.71 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comparison](https://www.capterra.com/compare/208208-242188/800-com-vs-RingCentral-MVP) [Wildix](https://www.capterra.com/p/218251/Wildix/)[4.69 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) vs [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[4.64 (14,682)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Contact vendor for pricing Price $14.99/month 4.6 Features 4.5 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/144037-218251/Zoom-Video-Conferencing-vs-Wildix) [RingEX](https://www.capterra.com/p/242188/RingCentral-MVP/)[4.24 (1,206)](https://www.capterra.com/p/242188/RingCentral-MVP/reviews/) vs [Nextiva](https://www.capterra.com/p/175788/Nextiva/)[4.60 (919)](https://www.capterra.com/p/175788/Nextiva/reviews/) $30/month Price $25/month 4.3 Features 4.5 4.2 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/175788-242188/Nextiva-vs-RingCentral-MVP) 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