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better software since 1999
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From Fortune 1000 enterprises to SMBs, UserWay simplifies accessibility, compliance and user experience for organizations of all sizes. UserWay is Trusted by more than 1 million websites
Not provided by vendor
I like the extensive amount of features, all for a good price. It's amazing for inclusion.
Apart from that, I did not find any technical shortcomings. There is a problem of cost, customers are not willing to pay the cost of the paid tool.
What I like most about the UserWay Accessibility Widget is its ease of use and seamless integration into our website.
When there was an issue I had trouble logging in to fix the settings.
The UserWay solution is easy to implement, has great tools to help you feel confident in your website and is very effective.
Sometimes it is confusing to understand why something isn't right.
Technical Support was the best thing that I liked about Userway. Their efficiency and attitude to solve the issues reported are much appreciated.
When I first purchased it I had a difficult time figuring out how to add it my website. Once the Tech team understood my problem, they made it simple for me to add and now I am compliant.
I had a great experience when reaching out for assistance on anything I'm having difficulties with, and the response is quick. The support team is always friendly and ready to help.
Cannot have more than one window open at a time without overwriting data and wreaking havoc. Horrible support - no one knows anything about what we are talking about when we have an issue.
And because of its user friendliness, it doesn’t take long for a new recruit to learn to use it. Generally, after using GeTS for so many years, they are very reliable and supportive with our needs.
The reporting functions are either missing or not intuitive.
It helps me to submit data to authorities, it is very easy to use. I can open mutiple tabs at the same time and it helps me to increase my work efficiency.
When an entry rejects and we receive error codes, they are not very helpful as I am not literate in the CrimsonLogic system codes.
Would recommend to any other business that would require their services. Great value for your money.
Customer service online is HORRIBLE. It takes forever to get a resolution when chatting.
UserWay Accessibility Widget
Top FeaturesCrimsonLogic Trade Compliance
UserWay Accessibility Widget
CrimsonLogic Trade Compliance
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