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Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.
Entrepreneurs and SMEs looking for a user-friendly, cost-effective solution to their telephone system. This tool is specially useful if your team works remotely.
The price is fair, the quality is excellent, and i even got them to integrate the Dialer system to my Sugar CRM at no extra fee, and that's really nice. Good luck guys and thanks again.
Support was worthless, again not helping at all. After 2 weeks of wasting a lot of time on this, I decided to just give up an not waste energy on this bs anymore.
Was very impressed with the interface and the team was with me the whole journey. Awesome customer experience.
Something I think they are missing is identifying who is calling from their platform. Even though you can integrate it into your CRM and you would have all the data available.
It's very important for any call center to have this kind of assistance. This program can make everyone's work easier, and also is very good at marketing purposes.
So far I have no criticism of the system; except for two brief moments when the system failed to convert the call. Specific cases, without a doubt.
I really enjoy the system interface it's simple straight to the point and their support wow they are supporting us any time we had a question or an issue they were there and resolved it.
If we do not report a specific problem or failure ourselves, the technical team does not detect it on its own e.g. ringing calls, to slow server for no.
Squaretalk
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Squaretalk
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