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Squaretalk vs Rinkel: Which is a better fit?

Updated on December 3rd, 2024
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What's your intended use case?
Summary
Key features rated by users
Features selected based on 3,230 reviews from Telephony users.
% Fit
Not enough reviews
Feature ratings
VoIP
--
VoIP Connection
4.6
Call Routing
4.6
Call Center Management
4.7
Call Recording
4.9
% Fit
Missing features
Not enough reviews
Feature ratings
VoIP
NA
VoIP Connection
NA
Call Routing
4.5
Call Center Management
NA
Call Recording
4.5
User satisfaction
4.9
User reviews86
Ease of use
4.9
Functionality
4.7
Value for money
4.7
Customer support
4.9
4.7
User reviews38
Ease of use
4.8
Functionality
4.7
Value for money
4.7
Customer support
4.8
Price starts from
/user
Monthly subscription
Free version
Free trial
/user
Monthly subscription
Free version
Free trial
Best for

Squaretalk’s versatile software suits contact centers of all sizes. It’s perfect for BPOs, customer support units, high-velocity sales teams, telemarketers, insurance or financial institutions, etc.

Entrepreneurs and SMEs looking for a user-friendly, cost-effective solution to their telephone system. This tool is specially useful if your team works remotely.

User reviews
pros & cons
1 / 4
View Reviews
Not enough reviews
View Reviews
Video reviews
No video reviews yet
No video reviews yet
User interface
219046 video thumbnail}
1 Video
10002966 video thumbnail}
1 Video
219046
5 screenshots
10002966
5 screenshots

Squaretalk

Top Features
22/35
  • Activity Dashboard
  • Call Disposition
  • Call List Management
  • Conferencing
  • Customizable Reports
  • Live Chat
  • Real-Time Monitoring
  • SMS Messaging
  • Text to Speech
  • Video Conferencing
  • Voice Mail
  • VoIP
  • VoIP Connection
  • Auto-Dialer
  • Automatic Call Distribution
  • Callback Scheduling
  • Call Center Management
  • Caller ID
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Chat/Messaging
  • Computer Telephony Integration
  • CRM
  • Interaction Tracking
  • IVR
  • Monitoring
  • Multi-Channel Communication
  • Predictive Dialer
  • Reporting/Analytics
  • Third-Party Integrations
See All features
Hide Telephony Software Features -

Rinkel

20/35
Show Telephony Software Features +
Squaretalk
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Rinkel
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Squaretalk
  • By Squaretalk
  • Located in Israel
  • Founded in 2008
Rinkel
  • By Rinkel
  • Located in Spain
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