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We serve established higher education and postsecondary institutions including career and trade schools, colleges & universities and continuing education programs.
College and universities that need a fully integrated student information system to support their unique academic and management needs with outstanding customer service.
Users are getting comfortable with the system quickly, and with ease, and the system is allowing us to improve efficiency of our processes in many offices.
The interface for managing permissions is also very clunky and sometimes confusing, requiring double negative logic to understand what a permission is doing.
Reports are easily accessible and customizable. This is such a great feature for the Registration Department as we need accurate statistics immediately.
Once I posted the financial aid of the student, I could not delete it anymore if I happen to make a mistake. I have to make another entry to negate it.
The ability to also customize webpages, email notifications, triggers, courses as needed gave us the power to be more flexible and creative with how we focus our energy and time.
An example of this is syncing Campus Cafe with Canvas LMS- students who withdraw or drop would sometimes sync with Canvas and other times it would not. So there was that inconsistency.
Has the best feature-to-price ratio of any platform we looked at.
Our work is now more streamlined and time we spend on projects and validation of record accuracy has been cut in half.
Imagetek has been a partner of Empower's for over 10 years and I've had the pleasure of working with them for the past 2.5 years. They are amazing to work with and care deeply about their clients.
My 2 biggest complaints related to reporting capabilities and no built in time and labor (& accruals for time off) software.
Not only is it an easy software to use but all of the support staff are extremely helpful, and always go above and beyond as far as database support and training. I highly recommend EMPOWER.
I have used several Financial Aid systems and this has to be one of the worse. The steps it takes to process basic financial aid information is simply time consuming and not worth the time.
The EMPOWER system is really user friendly. Student database is very useful and easy to use.
The HRIS functions are limited beyond the basics.
The platform was fairly easy to maneuver and requests for specific schedules was easy to put in. Approval process was also easy to use.
The writing can be a little small and I'm unsure if you can have different fonts set up (this is user related, I dont know all the coding and such).
Campus Cafe
Top FeaturesEMPOWER SIS
Campus Cafe
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EMPOWER SIS
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