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Keepit vs Carbonite: Which is a better fit?

Updated on November 17th, 2024
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Summary
Key features rated by users
Features selected based on 5,019 reviews from Backup users.
% Fit
Missing features
Feature ratings
Cloud Backup
4.8
Backup Scheduling
NA
Encryption
4.8
Backup and Recovery
5.0
Incremental Backup
4.9
% Fit
Not enough reviews
Feature ratings
Cloud Backup
4.3
Backup Scheduling
4.5
Encryption
4.5
Backup and Recovery
4.2
Incremental Backup
4.2
User satisfaction
4.8
User reviews55
Ease of use
4.7
Functionality
4.6
Value for money
4.7
Customer support
4.8
4.2
User reviews170
Ease of use
4.2
Functionality
4.2
Value for money
4.0
Customer support
4.0
Price starts from
--
Yearly subscription
Free version
Free trial
Monthly subscription
Free version
Free trial
Best for

Information Technology and Services

Designed for businesses of all sizes, a data protection solution that helps with supporting FERPA, GLBA & HIPAA, centralizing admin controls, creating backup for applications, reporting storage.

User reviews
pros & cons
1 / 4
View Reviews
1 / 4
View Reviews
Video reviews
No video reviews yet
Michael S
Director of Research
5.0

Michael S.: Hi, my name is Michael, I'm a director of research, I would give Carbonite a five out of five. For more reviews like this click below. I considered two main other options, I considered iDrive, as well as Google Drive Backup and Sync, but Carbonite turned out to be much better than both of those options. So there are two main reasons that I chose Carbonite. One of them is that Carbonite allows you to see very easily which files have been backed up, at least on a Windows machine. They have a little green dot that appears is in the bottom right of a folder and/or file icon, and that allows you to visually see right away if it's been backed up, giving you a peace of mind about that, whereas other solutions you have to click around and make sure in their software that it's backed up. So that's one thing. And then the other was that when you go to their online interface to access the files that have been backed up, it's much easier in Carbonite to navigate that site and to get to the files you need, and when you do want to download something, you're allowed to do that for up to 10 gigabyte files or folders, whereas other solutions, especially iDrive, I found that you couldn't do such large files or folders, and it was harder to actually achieve that, it wasn't as easy to use. So those are the two main reasons. Onboarding and getting the app ready to use was very easy for all the team members who use it. Basically you download it, install it like any other program. There is only one little thing you have to do which is give permission on your computer to all the files, and especially on a Mac there's a little process you have to go through, but they made that very easy for people to follow, so it wasn't really an issue. If you're considering Carbonite I just basically recommend that you go for it, it is the best option out there. It does have one limitation, which is it's per computer, whereas other solutions you can back up more computers with a single account. But in my opinion, Carbonite is the highest quality solution, it's worth that little bit of extra cost that you might pay for it. So basically if you're considering it, go for it, it's easy to install and easy to use.

How Capterra sources reviews
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User interface
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1 Video
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5 screenshots
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4 screenshots
Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

Logo Img
--%
Logo Img
--%
Access Controls/Permissions
207
Important
Activity Dashboard
388
Important

Keepit

Top Features
29/50
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Backup Scheduling
  • Data Migration
  • Data Replication
  • Data Synchronization
  • Document Storage
  • File Management
  • Local Server Options
  • Policy Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Server Options
  • Reporting & Statistics
  • Resource Management
  • Scheduled/Automated Reports
  • Self Service Portal
  • SSL Security
  • Task Scheduling
  • Two-Factor Authentication
  • Access Controls/Permissions
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Audit Management
  • Automated Scheduling
  • Automatic Backup
  • Backup and Recovery
  • Backup Log
  • Cloud Backup
  • Compliance Management
  • Compression
  • Continuous Backup
  • Data Recovery
  • Data Storage Management
  • Data Visualization
  • Disaster Recovery
  • Duplicate Detection
  • Email Alerts
  • Encryption
  • HIPAA Compliant
  • Incremental Backup
  • Monitoring
  • Role-Based Permissions
  • Secure Data Storage
  • Status Tracking
  • Third-Party Integrations
  • Version Control
  • Web Access/Restoration
See All features
Hide Backup Software Features -

Carbonite

21/50
Show Backup Software Features +

Keepit

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Carbonite

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Keepit
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Carbonite
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Keepit
  • By Keepit
  • Located in Denmark
Carbonite
  • By OpenText
  • Located in Canada
  • Founded in 2004
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