Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Capterra carefully verified over 2 million reviews to bring you authentic software and services experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. Learn more.
Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software and service providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. Learn more.
Information Technology and Services
Designed for businesses of all sizes, a data protection solution that helps with supporting FERPA, GLBA & HIPAA, centralizing admin controls, creating backup for applications, reporting storage.
The ease of implementation was fantastic. We were up and running in minutes.
But worst of all to many updates that was supposed to make KeepIT an overall better product but in fact it just made the customer experience for us at least worse.
This is a very reliable service, gives you good sleep knowing all 365 things are backed up on a secondary place.
Search functionality is very limited with search string restrictions and poor filter options for results.
Keepit Gives me peace of mind to know that there is a good backup in a protected place.
I'm missing the option to download a pst file from the archived mails.
Keepit are really interested and keen to know that their product is working for us. We have a named account manager who is quick to respond, knowledgeable and helpful.
I have a copy of onedrive and email of many of my users protecting critical information of the company, when we fire someone, we can be sure that critical information for us is not destroyed.
The very best part of carbonite can be said to be the ease at which things can be set up. On top of that, the program is pretty snappy during installation.
We have computers "die" all the time and without carbonite (or a similar service) we would be in danger of losing years worth of work.
Their support and customer service is really good , they answer to you in a good amount of time. I installed the trial version because the pricing seems good for everything they offer.
Coming off of the trial and into production it seemed that policy settings where missed.
Overall I have loved Carbonite. It gives great peace of mind and is very affordable.
The backup runs frequently and slows the computer down, restoring files after a computer crashes is a huge pain, and accessing the vault can be confusing.
The home version works great. I like the ability to access my files remotely from any computer with internet connection.
The few times that I have had to restore a file or several files were just a minor inconvenience compare to recreating the information from scratch.
Michael S.: Hi, my name is Michael, I'm a director of research, I would give Carbonite a five out of five. For more reviews like this click below. I considered two main other options, I considered iDrive, as well as Google Drive Backup and Sync, but Carbonite turned out to be much better than both of those options. So there are two main reasons that I chose Carbonite. One of them is that Carbonite allows you to see very easily which files have been backed up, at least on a Windows machine. They have a little green dot that appears is in the bottom right of a folder and/or file icon, and that allows you to visually see right away if it's been backed up, giving you a peace of mind about that, whereas other solutions you have to click around and make sure in their software that it's backed up. So that's one thing. And then the other was that when you go to their online interface to access the files that have been backed up, it's much easier in Carbonite to navigate that site and to get to the files you need, and when you do want to download something, you're allowed to do that for up to 10 gigabyte files or folders, whereas other solutions, especially iDrive, I found that you couldn't do such large files or folders, and it was harder to actually achieve that, it wasn't as easy to use. So those are the two main reasons. Onboarding and getting the app ready to use was very easy for all the team members who use it. Basically you download it, install it like any other program. There is only one little thing you have to do which is give permission on your computer to all the files, and especially on a Mac there's a little process you have to go through, but they made that very easy for people to follow, so it wasn't really an issue. If you're considering Carbonite I just basically recommend that you go for it, it is the best option out there. It does have one limitation, which is it's per computer, whereas other solutions you can back up more computers with a single account. But in my opinion, Carbonite is the highest quality solution, it's worth that little bit of extra cost that you might pay for it. So basically if you're considering it, go for it, it's easy to install and easy to use.
Prioritize real-user-identified key features according to your needs to find your best fit.
Keepit
Top FeaturesCarbonite
Keepit
--
Carbonite
--
Products similar to those you're currently comparing: