# Compare Microsoft Authenticator vs Cisco Duo 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Microsoft Authenticator and Cisco Duo based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/219694-228827/Microsoft-Authenticator-vs-Duo-Security

---

# Microsoft Authenticator vs Cisco Duo Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft AuthenticatorCisco Duo2/4 selected

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.7 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.7 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/)

[## Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.7 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [400 reviews](#user-reviews)

Positive

375

Neutral

20

Negative

5

[## Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.7 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/)

Starting Price

$3.00/month

Value-for-Money

4.6

Functionality

4.5

Ease of Use

4.6

Customer Service

4.4

Reviews Sentiment

Based on [548 reviews](#user-reviews)

Positive

523

Neutral

17

Negative

8

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## Send this comparison chart to my inbox

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## Summary

* * *

Features in Authentication Software

14 / 42

Only Microsoft Authenticator

-   Knowledge-Based Authentication
-   Out-of-Band Authentication
-   Social Sign On

Best performer

23 / 42

Only Cisco Duo

-   Access Controls/Permissions
-   Activity Tracking
-   API

User satisfaction

User satisfaction

4.7

User reviews[400](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.7

Customer support

4.3

User satisfaction

4.7

User reviews[548](https://www.capterra.com/p/228827/Duo-Security/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.6

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$3Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Not provided by vendor

Best for

Duo provides identity-first security and access management that scales to any sized organization across every industry, from small and medium businesses to large enterprises and government agencies.

## User reviews

Pros & cons

AO

Alanna O.

Systems Analyst Trainee

> "It supports password less login when needed, Multifactor authentication and approving sign-ins are quick and easy."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6821338)

Joe D.

Senior System Engineer

> "End-users that upgrade/replace their phones that originally had Microsoft Authenticator would be confused why Authenticator is not..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7060234)

AO

Alanna O.

Systems Analyst Trainee

> "Microsoft Authenticator is great for providing a secure log in code."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6821338)

CC

Chitranzan C.

Insurance Advisor

> "It works with internet connection so if I don’t have internet connection for whatever reasons, I can’t open Microsoft Authenticator and..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6772537)

AK

Abhishek K.

IT Infrastructure engineer

> "Best MFA solution , easy to store variety of timed One time codes for various sign in into different apps."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6466097)

MW

Meegan W.

Educator

> "Once in a while, I will ask to verify my identity by receiving a text message. When I do this, it occasionally gives me an error and..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

CN

Claris N.

Finacle Consultant

> "Microsoft Authenticator plays a crucial role in improving the security of your online accounts by implementing strong authentication..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6028439)

EJ

Elli J.

Customer Marketing Manager

> "The fact you get stuck in a catch 22 loop of needing the app to generate a code for you to get into the app."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6325550)

Brendan C.

Business Development Rep

> "What I like the most about Microsoft Authenticator is Password Management. Since most people have adopted remote working, devices, and..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245)

AK

Abhishek K.

IT Infrastructure engineer

> "Uninstalling the product can lead to losing all the saved one time codes."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6466097)

MW

Meegan W.

Educator

> "Microsoft Authenticator does a great job of making sure my data will never be accessed by unwatched people. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

MS

Matthew S.

Project Engineer

> "I don't get this at all, why would I need something on my phone but not my pc which also has access to all my important stuff??"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6719366)

SH

Scott H.

Disability Support Worker

> "I like how easy it is to use the multi-factor authentication to login to Outlook once it has been set up."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6838426)

AR

Angel R.

NA

> "after setting it up if you lose your original device it was installed on its VERY hard to get it to work again, ESPECCIALLY if the email..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6113981)

MW

Meegan W.

Educator

> "I always make sure to set up Microsoft Authenticator with every program or website that offers it. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

TM

Terry M.

Senior Analyst

> "i constantly do not receive response from authenticator."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6811753)

MW

Meegan W.

Educator

> "Microsoft Authenticator is a great program to will keep all of your accounts safe and secure. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

IB

Ian B.

Prevent Manager

> "The single sign on feature can be difficult for it to work with other applications. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

NT

Nikola T.

Co-CEO

> "I like that the authenticator is easy to use and immediately prompts you do accept or decline a login attempt when it is detected."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6335665)

LD

Laura D.

Medical coder

> "I found it confusing to set up and not the most user friendly."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6546176)

BW

Bradley W.

Director

> "MS Authenticator is my go to Authenticator app."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7025488)

JM

Joshua M.

virtual assistant

> "It's an Apple secure-in issue that you can't move your saved MFA records to an Android gadget assuming you've reared up to iCloud since..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3655360)

BW

Bradley W.

Director

> "It’s well maintained by the world leading Microsoft."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___7025488)

MC

Michele C.

Operations Manager

> "If someone does not have a mobile device, it is hard to use the product. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027814)

MG

Murali G.

Architect

> "I use this in my daily work and personal activities and happy to use this even 100 times in a day."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6625954)

LH

Layne H.

Prospect Research Analyst

> "Sometimes I have trouble with my code running out of time and have to restart the app"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027108)

CF

Chad F.

Customer success

> "Microsoft Authenticator can easily be recovered and its very easy to add on new account to protect."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6651443)

BB

Bryan B.

Director

> "So I enter my password for my email which is correct, it tells me to go to Authenticator - Authenticator tells me it doesn't recognise my..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3814286)

IB

Ian B.

Prevent Manager

> "It works at securing our user sign ins with the mobile app they use to confirm the authentication process. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

KW

Kaytie W.

Conference and Event Business Executive

> "Sometimes when adding a new system I get slightly confused however I am not tech savvy, I could be the problem not the App."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6231682)

KA

Komal A.

Senior Manager - Finance

> "Microsoft Authenticator is a useful application and provides two factor authentication safety to the applications and sensitive data."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4960353)

IB

Ian B.

Prevent Manager

> "The support from Microsoft and the product is more costly than other options."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

MW

Meegan W.

Educator

> "It's very easy to set up and gives you many different options to verify your identity. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

DS

Dikshya S.

Graduate Research Assistant

> "Sometimes it just doesn’t give approval for sign in."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4916151)

Brendan C.

Business Development Rep

> "My overall experience with Microsoft Authenticator has been great, Ever since we adopted remote work full-time, it has helped us with..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245)

KB

Kevin B.

CEO

> "It has limited options really. And the risk of losing my phone or forgetting my Microsoft password would make me locked out of my other..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4548327)

AR

Adrian R.

Barrister

> "Microsoft Authenticator is great for the versatility of being able to login to different secure sites from the same mobile app."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5087339)

GJ

Gustavo J.

Marketing Manager

> "sometimes it is a bit tedious for the employers"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6184248)

VR

Verified Reviewer

Senior Strategist

> "Without excessive tech knowledge it can be ready to use in minutes; so a great tool for companies who need to have 2FA for further..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4935304)

TA

Tim A.

Disability support worker

> "It is difficult and complicated to use, that's of course if you can get it to work properly at all."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4828598)

IB

Ian B.

Prevent Manager

> "We have been using the Microsoft Authenticator application and feature in Office 365 for years to secure our logins. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4869261)

TA

Tim A.

Disability support worker

> "It is difficult and complicated to use, that's of course if you can get it to work properly at all."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4828598)

Vishvjit S.

Backend developer

> "The app's user-friendly design and broad compatibility with different services make it a valuable tool for safeguarding accounts."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794)

ET

Eric T.

Owner / CEO

> "Using the QR code to help link up is nice and all but sometimes it doesn't work at 1st and have to try again and some people are still..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4550665)

KA

Komal A.

Senior Manager - Finance

> "I really like to use Microsoft Authenticator for authenticating almost each and every business and personal access."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4960353)

VR

Verified Reviewer

Managing Director

> "the app can be difficult to use and navigate"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4966722)

MW

Meegan W.

Educator

> "This is a must-have if you value your data and privacy."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6526078)

DS

Deniz S.

instructor

> "However, if the third party has an issue, authenticator just does not work without telling you what is going on."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3849603)

NT

Nikola T.

Co-CEO

> "I love it, as the Co-CEO of our fairly new company, it has helped us so much, and kept our software safe!"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6335665)

MA

Mayowa A.

Owner

> "It also has issues with people who don’t use this feature constantly and it’s more of every once in a while."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4435680)

Osmond E.

Data Analyst

> "It allows me to quickly and easily log into my accounts with two-factor authentication, which adds an extra layer of security to my..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4542424)

JG

Jaden G.

IT Specialist

> "Sometimes the notifications on the watch are buggy and do not work."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4251302)

Brendan C.

Business Development Rep

> "This has to be one of the best security investment tools if you deal with multiple accounts and sites daily."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4847245)

VR

Verified Reviewer

Project Manager

> "However, some times authentication latency could lead to time out issues."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4064623)

VR

Verified Reviewer

Engineer

> "I liked how easy it was to use and that it kept my accounts secure."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6470216)

MA

Mayowa A.

Owner

> "The software since the making of this hasn’t seem to update is visual or designs."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4435680)

MG

Murali G.

Architect

> "very handy and a must in the cyberworld"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6625954)

MF

Maizy F.

Music Director

> "A single password for access, is too easily hacked. "

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3666304)

AR

Adrian R.

Barrister

> "Authenticator is essentially a handy hub for two-factor authentification in one convenient location."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5087339)

SP

Sapnaka P.

Software Engineer

> "Once I lost my phone and I was not able to login to that account."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4799275)

MM

Martha M.

Occupational Health and Safety Manager

> "It secures multiple accounts at once, giving easy access to the owner. After the initial settings are made, access to the pc is made easy..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3609975)

ED

Edrick D.

Process Associate

> "There are few times that the authentication codes don't work via SMS and voice call so users have to access the mobile application."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2901575)

SC

Simon C.

Special Advisor

> "If you are working in an Exchange-environment, Micosoft Autheticator is an obvious choice for two-factor authentication, as it links..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3817755)

WM

William M.

Front service clerk

> "Overall it's nice but i don't see why a email authentication doesn't work ."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3531613)

TJ

Taoufik J.

Data Analytics BI

> "My experience with Microsoft Aithenticator is being successful, i'm very satisfied with this software application because is allow me to..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___4784254)

AS

Aaron S.

Temporary TLC

> "That may have been user error, but at times the authenticator could be frustrating."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3531596)

ADEEL A.

Digital Marketing Assistant

> "Its lets us quickly and easily log into all of our accounts."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6009450)

DS

Deniz S.

instructor

> "Yet, it will not tell you that it is because of your admin prevents you."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3849603)

Vishvjit S.

Backend developer

> "However, broader compatibility with third-party services would further enhance the overall experience."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794)

AS

Aaron S.

Temporary TLC

> "It was frustrating at times that the app would sometimes not respond well to me."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3531596)

Vishvjit S.

Backend developer

> "The app's user-friendly interface and support for biometric authentication methods make it convenient to use."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___5044794)

VE

Valyrie E.

Auditor

> "Not really about the software. But the code changes very so often, I cant remember the number of minutes. But sometimes during bad..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2987964)

MC

Michele C.

Operations Manager

> "It is easy to use the QR code to set up the account on your mobile device"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6027814)

BS

Benjamin S.

Sr. Software Developer

> "Sometimes when your phone is locked and you are prompted to approve a sign in it doesn't actually work until you unlock the screen"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2878377)

SV

Samantha V.

Independent contractor

> "That it's very secure and I don't have to worry about my passwords being breached and or hacked"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6278984)

VR

Verified Reviewer

Service Desk Manger

> "It seems as if the Microsoft authentication app is not used as much as some of its competitors and falls behind other authenticators such..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2932561)

KR

Kristin R.

Senior Graphics Specialist

> "I've used Authenticator for 2+ years now (since the pandemic) and it has been a useful tool for providing sign-on protection to both..."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3564545)

LH

Liana H.

project Manager

> "Sometime the time between sign in approval on the mobile and other devices is short and if I miss it I have to reapply again"

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___3440787)

Alfonso D.

Translator

> "Second only to Google Authenticator, Microsoft Authenticator has all it takes to be intuitive and easy to use."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___6001815)

MUAK

Mohammad Usman Ali K.

HR Associate

> "If you reset your phone and don't do a backup you lost your all account data."

[See full review](https://www.capterra.com/p/219694/Microsoft-Authenticator/#Capterra___2956865)

[View Reviews](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

SM

Scott M.

IT Director

> "Overall it's been a great solution to meet the needs for MFA in our workplace environment, because our end users can't uses smart phones..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7110144)

SM

Scott M.

IT Director

> "Support response wasn't robust and limited in the scope of solutions."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7110144)

Heather C.

Flight Ops Controller

> "Duo Security gives both me and my employer peace of mind during times when I bring my work laptop home to use."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7075818)

AP

Addi P.

Customer Service Agent

> "Duo Push Login relies on having a compatible mobile device and an active internet connection. If I misplace or lose my device, or if it runs..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4837541)

CN

Carli N.

Scheduler

> "What I like most about Duo Security is the ease of use and how quick it is to verify I am logging into my jobs network."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7060651)

MD

Michael D.

MSP

> "A necessary evil so to speak, when I'm in and out of systems that are protected via Duo it's annoying for me."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6798719)

SM

Scott M.

IT Director

> "Learning curve was short, it was a great value for our needs and setup was very easy and suited our needs."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7110144)

RK

Rayhann K.

Student

> "I get the importance, but it's so annoying when you're in a rush and you see that you need to log in to the Duo Security app to continue."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6334068)

CO

Chris O.

Operations Manager

> "Easy to manage additional users, login process is simple, pops right up as banner on phone."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7026469)

JL

Jonathan L.

Photographer

> "Duo Security was the second-in-line when it came to authentication and data security for protecting my device's applications but really fell..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4855016)

JL

Jonathan L.

Photographer

> "Duo Security's simplistic design format makes any user, including myself, notice any and every possible feature available and if unsure, can..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4855016)

SR

Sebastien R.

CAD Designer

> "The interface is not super friendly but there is all the needed functionnality."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6788985)

CO

Chris O.

Operations Manager

> "Worth every nickel to implement with our systems, works across different platforms without fail."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7026469)

AS

Ashley S.

Social Worker

> "The only thing I forget is that if you get a new phone, you have to re download the app and re-register your duo account with your IT..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6039450)

ZJ

Zachary J.

Full Stack Engineer

> "Some two-factor authentication solutions take some time (entering a code, etc.), but I love how Duo has an Apple Watch widget that allows me..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4806136)

RJ

Ritesh J.

SOFTWARE ENGINEER

> "Sometimes due to poor data access on the end user part, a push notification doesn't come up although data is available, Which leads to a..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4979948)

DT

Daniel T.

IT Engineer

> "The added security benefits and flawless integration with office 365 and other systems."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6721151)

AG

Alex G.

Systems Engineer

> "The administrative interface can be still confusing when setting up Users and Groups and often links are hidden away in large sections of..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6042609)

IM

Ilario M.

ICT Infrastructure manager

> "good system to implement 2FA on large amount of etherogeneous system."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6692477)

VR

Verified Reviewer

QA Engineer

> "Occasional delays in the authentication process can be a minor inconvenience when using Duo Security."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6007547)

Orwell S.

CSR

> "Duo security mobile app is very convenient since i am working from home and have my phone on me all the time and it is very easy to use the..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4874354)

CW

Christina W.

Help Desk Supervisor

> "not all user and device features integrated with each other in admin console - in app, have multiple accounts with the same name (because..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3609231)

RK

Rayhann K.

Student

> "One thing I really like about Duo Security is that you can secure many things with the app."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6334068)

KL

Kari L.

Graduate student

> "It’s frustrating to have to verify so frequently."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6708951)

MM

Mark M.

Operations Manager

> "We have rolled this out for staff to sign in securely to their work devices and adds that little extra layer of security to our organisation."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6169249)

DC

David C.

International Student Program Technician

> "However, this company hasn't quite worked out the delays and programming bugs that still come with the app."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6035335)

MG

Michele G.

Senior Researcher

> "It comes with great multi-factor authentication features"

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6383004)

JB

Jean B.

Training team lead

> "It can be slow and notifications sometimes don't show up on my phone"

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6028034)

SC

Sebastian C.

Information Technology Technician

> "Good value for money for our needs."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7069093)

KB

Kyle B.

Technical Support Analyst

> "Having an app that people HAD to have to access their computers/email/wifi/etc., that was only downloadable on Mobile iOS or Android, but..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4595570)

HB

Hollie B.

Admin Clerk III

> "I like how quick my computer is able to communicate with the app on my smart phone in order to log me into my computer quickly and safely."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4843348)

PW

PErcy W.

Student

> "However, there is a bug which allows me to register my phone as a security key but won't let me log in with my phone."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#SoftwareAdvice___3860108)

MW

Mackenzie W.

Student

> "I enjoy using Duo Security everytime rather than using email confirmation"

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6657472)

VR

Verified Reviewer

Associate

> "Integration: While Duo Security integrates with many applications and platforms, some users may experience difficulties in integrating with..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4668090)

Alexis C.

Centralized Services Technician

> "The price is great for what we can do with it, and we feel secure in our business."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7036760)

Kaitlyn D.

Coffee Processing Intern

> "When trying to accept the push notification to my phone, sometimes it never gets accepted and I have to keep retrying."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3527779)

SG

Sydney G.

Associate

> "I liked how easy it was to log in with it, as the notification pops up and works instantly."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6591229)

Andrew D.

Network Technician

> "Sometimes slow to receive push notifications. If you miss a notification or walk away from the computer, sometimes the prompt will freeze on..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3537101)

MG

Michele G.

Senior Researcher

> "I like the identity and password management features"

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6383004)

Shannon S.

Functional Analyst

> "I broke my phone once and couldn't authenticate myself to get into any important accounts since it was all tied to my phone only."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4739516)

IB

Ian B.

Prevent Manager

> "The device and user management for sign-ins allows us to manage the authentication more effectively. "

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4858364)

JP

Jomar P.

Customer support I

> "There is nothing that I can say that I least like about this application. When it comes to authentication app..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___5094019)

GS

Gordon S.

Software Developer

> "Duo Security offers insightful analytics which helps you track the security of your platforms."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4940661)

ND

Nizar D.

Lawyer

> "If you don't have access to your phone (if battery is dead) then I can't use the service"

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3838474)

SD

Stoyan D.

Service engineer

> "Easy integration with mobile phones."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6559316)

AB

Allison B.

Security Analyst

> "I find that the 'push' feature for Duo Security does not always work/send to my device."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4727653)

IB

Ian B.

Prevent Manager

> "Multifactor authentication has been effective at making users have to sign in securely to our networks. "

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4858364)

RG

Rich G.

Web Development Manager

> "Quite frankly, it can get really irritating and overwhelming to have to go through this song and dance every time you want to log into a..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3580273)

MYY

Man Yi Y.

Researcher

> "After installing the app and setting up the account, everything is straightforward. When I try to log in to my workplace's email account,..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3775599)

VR

Verified Reviewer

Associate

> "Some users have reported experiencing slow response times or limited support options from Duo Security's customer support team."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4668090)

MSB

Mahipal Singh B.

Software Engineer

> "It helps my organisation to secure the company resources or data which I can access via my credentials by adding the real-time..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3611547)

VR

Verified Reviewer

Associate

> "Some users may find the Duo Security user interface to be confusing or not as intuitive as other security solutions they have used in the..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4668090)

VR

Verified Reviewer

Associate

> "Comprehensive Dashboard: Duo Security offers a comprehensive dashboard that allows you to monitor and manage authentication events, track..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4668090)

RG

Rich G.

Web Development Manager

> "In a multi-tier/multi-server environment, you need to have a lot of patience for this because it can get very tedious."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3580273)

JMB

Jorge Mario B.

CISO

> "Pros: - Out of the box integrations with applications such as Office365, Salesforce, Microsoft ADFS, etc.- Adding users is easy, with..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4566223)

HY

Hannah Y.

Employee

> "Customer support has limited hours so if something goes wrong, no access until they open again"

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3597193)

Alexis C.

Centralized Services Technician

> "Duo is a great choice for MFA!"

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7036760)

AV

Anna V.

Student

> "Another disadvantage is the types of phones it works for."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3702407)

Alexis C.

Centralized Services Technician

> "Overall, I would highly recommend Duo as your primary MFA/SSO solution."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___7036760)

JR

Jo R.

Coaching Specialist

> "When it doesn't recognize the yubi key, it is glitchy."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4319732)

JM

Jason M.

Outage Coordinator

> "I use Duo daily, it has never failed and i am aleays able to log in and get my work started."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___5049822)

BA

Bradley A.

Network Admin

> "setting up offline access to each device is a time consuming"

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4351763)

PNK

Peter N K.

Cyber Security Engineer

> "The experience was phenomenal and we can now sleep peacefully knowing that everything is safe."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6663468)

VR

Verified Reviewer

Student

> "It can be annoying when I am very busy or when my phone is not next to me"

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4701543)

GS

Gordon S.

Software Developer

> "My favourite authentication method is the approval methods by the mobile phone app."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4940661)

Rachel O.

Recent Graduate

> "I had to use the push notification to log into my work account, slight inconvenience considering I usually put my phone away while working..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___2907014)

LMS

Llana Melissa S.

Online Instructor

> "I work as an online instructor handling around 60 students per semester. Because I use Duo Security, I not only protect my account but more..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4464682)

ZZ

Zoe Z.

Associate

> "A lot of the time when using this software, I am unable to login using my computer and have to have the software call my phone to let me..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3148689)

ZJ

Zachary J.

Full Stack Engineer

> "I also like the QR code pairing that some sites have to set up the Duo config."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4806136)

DW

Daniel W.

Officer

> "Unsure if it’s how my organization set it up or error with software, but it only gives 25 offline login attempts, and there’s an error..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3188497)

VR

Verified Reviewer

Business Intelligence Analyst

> "The mobile app makes 2FA easy with a variety of methods to navigate authentication."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6288735)

KH

Kristina H.

Processor

> "The key can be hard to read in dim lightning."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4577943)

AS

Aaron S.

Temporary TLC

> "It made me more effective at my job and able to assess my time card."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4854401)

CH

Christian H.

Lead Tech

> "will lose 2% to 10% of a normal day dealing with Duo Security. When Duo wanted re-authentication on school work at UW Stout. "

[See full review](https://www.capterra.com/p/228827/Duo-Security/#SoftwareAdvice___3342424)

LS

Leila S.

Research Scientist

> "Using Duo security gives me the ease of mind that no one can try to hack my email and data ."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6029462)

AS

Abegail S.

Research

> "There are no features that I feel like this software could be improved as a first time user."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4579424)

FP

Faith P.

Director of Analytics

> "High level of performance solved our remote worker VPN security issue."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___4816067)

JP

James P.

Civil Engineer

> "The only downside - and it's inherent to MFA in general - is making sure my phone or other device is nearby when I log on. But I've become..."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___3471330)

MS

Millicent S.

Procurement Officer

> "It is flexible and fast."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___6313099)

SP

Sachin P.

Student

> "Can be a hassle if you try to control multiple accounts with a single key."

[See full review](https://www.capterra.com/p/228827/Duo-Security/#Capterra___2904423)

[View Reviews](https://www.capterra.com/p/228827/Duo-Security/reviews/)

## User interface

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)

4.66 (400)

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)

4.67 (548)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Microsoft Authenticator

14/42

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Biometrics
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Verification
-   Event Logs
-   Fraud Detection
-   Generative AI
-   Knowledge-Based Authentication
-   Member Accounts
-   Mobile Authentication
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Out-of-Band Authentication
-   Password Management
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Reporting & Statistics
-   Risk Alerts
-   Role-Based Permissions
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/219694/Microsoft-Authenticator/#features)

Cisco Duo

Top features

23/42

-   Access Controls/Permissions
-   Access Management
-   Active Directory Integration
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Audit Management
-   Audit Trail
-   Biometrics
-   Compliance Management
-   Credential Management
-   Customizable Branding
-   Data Verification
-   Event Logs
-   Fraud Detection
-   Generative AI
-   Knowledge-Based Authentication
-   Member Accounts
-   Mobile Authentication
-   Multi-Factor Authentication
-   Multiple User Accounts
-   Out-of-Band Authentication
-   Password Management
-   Policy Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Reporting & Statistics
-   Risk Alerts
-   Role-Based Permissions
-   Secure Data Storage
-   Secure Login
-   Self Service Portal
-   Single Sign On
-   Social Sign On
-   Third-Party Integrations
-   Two-Factor Authentication
-   User Management
-   Workflow Management

[See all features](https://www.capterra.com/p/228827/Duo-Security/#features)

### Recognition

Microsoft Authenticator

Best Value AuthenticationSoftware (2022) 

No recognitions have been awarded to Cisco Duo

### Deployment & support

Microsoft Authenticator

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Cisco Duo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft Authenticator

-   By Microsoft
-   Located in United States
-   Founded in 1975

Cisco Duo

-   By Cisco
-   Located in United States
-   Founded in 2010

## Popular Comparisons

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

vs

[Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (937)](https://www.capterra.com/p/119653/Okta/reviews/)

Contact vendor for pricing

Price

$6/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119653-219694/Okta-vs-Microsoft-Authenticator)

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/)

vs

[Okta](https://www.capterra.com/p/119653/Okta/)[4.68 (937)](https://www.capterra.com/p/119653/Okta/reviews/)

$3/month

Price

$6/month

4.5

Features

4.6

4.6

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/119653-228827/Okta-vs-Duo-Security)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

vs

[LastPass](https://www.capterra.com/p/151988/LastPass/)[4.63 (2,784)](https://www.capterra.com/p/151988/LastPass/reviews/)

Contact vendor for pricing

Price

$4/month

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/151988-219694/LastPass-vs-Microsoft-Authenticator)

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/)

vs

[WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[4.71 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/)

$3/month

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/186563-228827/WatchGuard-AuthPoint-vs-Duo-Security)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

vs

[Auth0](https://www.capterra.com/p/154900/Auth0/)[4.67 (141)](https://www.capterra.com/p/154900/Auth0/reviews/)

Contact vendor for pricing

Price

$0/month

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/154900-219694/Auth0-vs-Microsoft-Authenticator)

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/)

vs

[LastPass](https://www.capterra.com/p/151988/LastPass/)[4.63 (2,784)](https://www.capterra.com/p/151988/LastPass/reviews/)

$3/month

Price

$4/month

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/151988-228827/LastPass-vs-Duo-Security)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

vs

[Google Authenticator](https://www.capterra.com/p/253108/Google-Authenticator/)[4.77 (74)](https://www.capterra.com/p/253108/Google-Authenticator/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/219694-253108/Microsoft-Authenticator-vs-Google-Authenticator)

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/)

vs

[Auth0](https://www.capterra.com/p/154900/Auth0/)[4.67 (141)](https://www.capterra.com/p/154900/Auth0/reviews/)

$3/month

Price

$0/month

4.5

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/154900-228827/Auth0-vs-Duo-Security)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

vs

[WatchGuard AuthPoint](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/)[4.71 (104)](https://www.capterra.com/p/186563/WatchGuard-AuthPoint/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.6

4.6

Ease of Use

4.7

[View full comparison](https://www.capterra.com/compare/186563-219694/WatchGuard-AuthPoint-vs-Microsoft-Authenticator)

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/)

vs

[Rippling](https://www.capterra.com/p/172127/Rippling/)[4.86 (4,777)](https://www.capterra.com/p/172127/Rippling/reviews/)

$3/month

Price

$8/month

4.5

Features

4.8

4.6

Ease of Use

4.9

[View full comparison](https://www.capterra.com/compare/172127-228827/Rippling-vs-Duo-Security)

[Microsoft Authenticator](https://www.capterra.com/p/219694/Microsoft-Authenticator/)[4.66 (400)](https://www.capterra.com/p/219694/Microsoft-Authenticator/reviews/)

vs

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

Contact vendor for pricing

Price

$3/month

4.5

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175092-219694/JumpCloud-DaaS-vs-Microsoft-Authenticator)

[Cisco Duo](https://www.capterra.com/p/228827/Duo-Security/)[4.67 (548)](https://www.capterra.com/p/228827/Duo-Security/reviews/)

vs

[JumpCloud Directory Platform](https://www.capterra.com/p/175092/JumpCloud-DaaS/)[4.63 (267)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/)

$3/month

Price

$3/month

4.5

Features

4.4

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/175092-228827/JumpCloud-DaaS-vs-Duo-Security)