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Zeffy is the only zero-fee fundraising platform for nonprofits. Best suited for small and medium nonprofit organizations. Serving over 50,000 nonprofits across North America.
Small to medium-sized charities across Canada who need a simple to use, yet robust set of fundraising tools.
And, the customer service is so good that all of our questions were answered quickly and efficiently. We are very pleased with Zeffy.
Our event is $400 per registration, so the form defaulting to add another $40+ is very misleading and possibly upsetting to our registrants.
Our experience thus far has been outstanding. We love the ease of using it, our donors love how easy it is to set up their donation, and customer support has been outstanding.
I wish there were a way to add a zoom link to events registration forms, but I swear that's the only thing missing.
Zeffy does an amazing job keeping all of the information together in one place. They do not take out fees from the donations and everyone has been pleased with the sign up process.
The only struggle I have had is with the amount of time it is taking to transfer over my current donor list of 2,000 over to Zeffy.
Zeffy does not charge organization’s to utilize their platform, and they provide great support. They also provide wonderful free training and webinars.
I only wish we could use it for more services, but no doubt that will come.
Overall, my experience with Canada Helps has been positive. It is a great system with many tools to help us with our events, fundraising and operations.
What this means is you have to generate multiple reports then do the analysis yourself. I regret having leased this system.
I find that they are amazing at helping you navigate the system, and they get back to you very quickly. I like how easy it is to use the system and keep track of all of the donations and donors.
Pulling reports is brutal. Rather than allow you full access to all critical fields, they decide which ones you can and can't access.
The great things about this software are the donation forms, emails can be sent out of DMS (individual and groups), the ease of batch adding contributions and issuing tax receipts.
It can be difficult to customize reports and the information I have to sift through is very extensive.
The DMS team members provide excellent training and outstanding customer service.
The customer service was completely lacking. Any attempts to reach customer service have resulted in poor response.
Mandi: Hey, I'm Mandi. I'm a mentoring coordinator. I would give Simplyk a five out of five rating. For more ratings like this, click below. So we switched to Simplyk from CanadaHelps. We still use CanadaHelps, but the price of Simplyk is really one of the biggest things and also customer service very individualized, very friendly, very speedy, very quick. So Simplyk is more aligned. We can make it more streamlined with our website. It fits in better, very customizable. It is, again, like I said, very customer service-oriented, very individualized. So we have a person we can connect with and they can share screen and help us. And the ticketing, the ability to do everything together, it all just makes it almost seamless really. Simplyk was very easy to set up. Again, very individualized connection with our representative. They helped us set it up. They helped with any glitches. If we have an issue, we just email and within a day it's fixed whether we can do it ourselves or we need tech support. So very seamless, very user-friendly. Nothing else. The price of Simplyk is right, especially for non-profit. It is zero-cost to the organization. So with the amount of customer service and the price, that is probably a very no-brainer reason to switch, but also Canadian-based is important to us as well. And yeah, just really person-centered, which is what we do.
Zeffy
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Zeffy
CanadaHelps
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