DocuWare vs RightSignature: Which is a better fit?

Year on year the software has improved and now represents simply amazing value for money. We looked at many systems closely but DocuWare proved to offer the best functionality vs cost.

Some bugs in the task assigning process is the defect i identified in this software, i have some troubles with this function.

It's ease of use is the largest PRO. We have our entire shop (35+people) using the software and the fact it is so user friendly is simply excellent.

The development of an interface between docuwar and our inventory and sales system took too long. Now I am thinking of changing it but I am worried about the time it will probably take.

Mahmoud M

Consultant

This is very customizable for each business based o their requirements. Also the ability of Docuware to integrate with DB's is amazing and to pull and push data based on your configuration.

So convoluted, in fact, that if you don't work with the interface on a very frequent basis you will find yourself struggling to perform most configuration changes.

We like that DocuWare is very customizable in how we are able to store documents. We also like that it provides a shared vault that everyone can pull from, ensuring consistency in document use.

Trying to print it a bit of a hassle, which is confusing because it didn't used to be that way. I'm not sure why happened or why.

I like the reliable features of RightSignature, which makes it a great tool for document management. RightSignature is easy to use.

Many clients signed in the wrong spot or missed signatures some couldn't figure it out at all. For me it was just too expensive and didn't do what I had hoped it would.

Great price point, accessible, and the customer service I received was excellent which is a huge reason why I stick with a product.

Now I get charged every month. Customer service is unable to refund the charge so I have to call the bank and execute a chargeback.

The ability to customize standard templates and integrate with SFDC makes it one of the most valuable tools we use. We've had great success with RightSig and have been using the service for years.

Harold H

ceo

Horrible horrible customer service. The free trial is limited.

Creating your own document and having it secure along with being able to choose who signs them, its a great tool for legal services.

Forms can be frustrationg for clients when they have to fill out a asection before submitting. Also the double verification that forms have been completed can be annoying to clients.