Ontraport vs Sugar Market: Which is a better fit?

Andra V.: Hi, my name is Andra and I'm a business owner and I would rate Ontraport four out of five. And for more reviews like this, you can click the link below. Before Ontraport, we were actually managing our leads with Google Sheets and it was just really, really messy. So we knew we had to implement a CRM email marketing solution to tidy it all up. So we started doing research and then we actually tried Keap first by Infusionsoft. And unfortunately that software didn't work for us. It just didn't have the capabilities that we needed and there was a lot of limitations. So then I thought of Ontraport that I had used at a previous company that I worked for years ago. And I just saw that they had developed so many new features that were really relevant to us and we've been using them ever since. So the reason why I chose Ontraport was because we were looking for a CRM solution that also had an email marketing component and had some basic automations built in. So what we were really looking for was a way that our leads could come into a system and they could get automated email sequences, automated SMSs, and then we could assign tasks really easily to the sales team so they could follow up on leads. And I just really liked that Ontraport was an all-in-one solution and we weren't a super technical team at the time. So we needed something that we can just kind of intuitively learn and use. And I really love that Ontraport is so customizable and it just made the whole process really easy to set up and continue to use. Getting started with Ontraport was super easy. There wasn't that much training that needed to be done. I had one onboarding call with them and then I just set it up myself and reached out to their support when I needed some help. And their support was fantastic. I think at one point I literally was calling one of the support team members, bestie, because he was just always on there helping me. And it just helped us set it all up with how we needed it too and from there it's been all good. I would say if you are considering using Ontraport, at the end of the day, it's a software and a software really needs proper thought put into it in terms of how it's going to be set up. So I think you can't expect any software these days that it's just going to be an out of the box solution. I think set up, a week or two to really put some thought into what you want to get out of the software and how you want to structure your business processes around the software, and then build that into Ontraport.