# Compare iContact vs Microsoft Outlook 2026 | Capterra > Unsure of what to choose? Check Capterra to compare iContact and Microsoft Outlook based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/221118-227138/iContact-vs-Microsoft-Outlook --- # iContact vs Microsoft Outlook Features and Cost Comparison Last updated April 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: iContactMicrosoft Outlook2/4 selected [iContact](https://www.capterra.com/p/221118/iContact/)[4.5 (604)](https://www.capterra.com/p/221118/iContact/reviews/) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) [## iContact](https://www.capterra.com/p/221118/iContact/)[4.5 (604)](https://www.capterra.com/p/221118/iContact/reviews/) Starting Price $14.00/month Value-for-Money 4.4 Functionality 4.2 Ease of Use 4.4 Customer Service 4.6 Reviews Sentiment Based on [604 reviews](#user-reviews) Positive 545 Neutral 50 Negative 9 [## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Starting Price Contact vendor Value-for-Money 4.4 Functionality 4.5 Ease of Use 4.5 Customer Service 4.2 Reviews Sentiment Based on [2,481 reviews](#user-reviews) Positive 2,284 Neutral 152 Negative 45 ## Not a match? 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Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 64%Fit Missing features Feature ratings Mobile App NA Email Distribution 4.7 Inbox Management NA Email Monitoring 5.0 Access Controls/Permissions 5.0 63%Fit Missing features Feature ratings Mobile App 4.5 Email Distribution NA Inbox Management 4.6 Email Monitoring 4.5 Access Controls/Permissions NA User satisfaction User satisfaction 4.5 User reviews[604](https://www.capterra.com/p/221118/iContact/reviews/) Ease of use 4.4 Functionality 4.2 Value for money 4.4 Customer support 4.6 User satisfaction 4.5 User reviews[2,481](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) Ease of use 4.5 Functionality 4.5 Value for money 4.4 Customer support 4.2 Price starts from Price starts from $14Flat Rate, Per Month - Free version - Free trial Price starts from \-- - Free version - Free trial Best for Best for iContact is perfect for small businesses, entrepreneurs, marketers, agencies, & high-volume sender w/ 25k-500K subscribers. Nonprofits, EDUs, financial services, event mgrs, and many more love us! Best for Students and professionals, businesses of all sizes, educational institutions, etc. ## User reviews Pros & cons AA Adegboyega A. Ticketing Agent > "With iContact, I am able to create, customize and send high volume outbound marketing emails which generate quality leads." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6391896) Ilysse R. Project Manager > "We had some challenges with proving that our email list was all customers who had opted in." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6644031) FI Folukemi I. Head, Social Media > "iContact makes it super easy for me to create and customize marketing emails for 24/7 via unlimited free templates." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6447511) CH Chloe H. Marketer > "Sometimes the tracking can be thrown off when it comes to the analytics" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6225754) NL Nicholas L. Operations Manager > "Using iContact for composing, sending and monitoring promotional emails has been invaluable to us for many years." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6542724) MK Maura K. Communications Cordinator > "Having difficulty managing old e-mails that are in the data base. " [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3764633) GG George G. Sales and Marketing Specialist > "I have found iContact to do everything we want to do including future data emails and segment lists all at a very..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6488319) Sunitha H. NATIONAL SCHOOL FEEDING PROGRAM FACILITATOR > "I don't like the cost of iContact, as it can be quite expensive for businesses with limited budgets." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4628656) AG Adam G. Full Stack Developer > "iContact enables us to reach the targeted audience by creating, customizing and sending outbound marketing emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6157724) VR Verified Reviewer Senior Sales Executive > "We weren't able to make our emails look quite as polished as we might have liked.3)" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4598507) SW Samuel W. Agribusiness Manager > "Through iContact, I am able to automatically create, personalize and send high volume outbound marketing emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4995916) MK Meghann K. Marketing Administrator > "For example, it's impossible to edit a template." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3657268) VR Verified Reviewer Designer > "Contact management is easy to use, adding and deleting contacts and creating groups." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6480291) VR Verified Reviewer Graphic Designer > "Sometimes, icontact blocks you when you upload new databases, I know they want to keep a good reputation and make sure..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2865873) Ilysse R. Project Manager > "iContact is overall a very strong marketing platform for those looking to stay in contact with their customers." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6644031) EL Erin L. Marketing Manager > "Compared to its competitors, iContact is a bit on the expensive side and the entry-level subscription misses out on a few..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2635030) PT Pankaj T. Supply Chain Officer > "iContact really helps in maintainin contacts for survey and marketing purposes." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6311956) Lane C. Marketing Director > "Do not have great focus on global enterprise corporations." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3543669) Bill Laurel P. Medical Laboratory Technicians > "The analytics feature is especially helpful, as I can keep tabs on who opened my emails, and from that data, I can make..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4667107) MD Manu D. Owner > "Don't give your creditcard number to these people!" [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___3192978) Abraham B. Copywriter and Graphic Design > "I love the drop and drag features where you can create an amazing design to send out." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___6259163) EL Erin L. Marketing Manager > "We’ve also experienced slow load times as a downside - a big issue when time is money." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2635030) CB Collin B. Enterprise Account Executive > "iContact streamlines the entire process of email marketing by allowing me to create and send high volume personalized..." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___4831045) DA Daniel A. Marketing Manager > "Can get cluttered if you are sending a bunch of emails." [See full review](https://www.capterra.com/p/221118/iContact/#Capterra___2788503) [View Reviews](https://www.capterra.com/p/221118/iContact/reviews/) ID Isabelle D. Accountant > "The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912) CT Cameron T. IT Service Desk Analyst > "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation problems..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977) RR Rebecca R. Production manage > "The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can feel a..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) Bongi N. Financial Manager > "The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact or..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) SR Samm R. Office Finance Manager > "Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) AD Alto D. Operations Manager > "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859) TK Tim K. Assistant Professor Emeritus > "It filter down the important emails in the focused inbox which helps me to get better view and I can integrate it with other Microsoft 365 services which improves my workflow." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995) DE David E. Maintenance Tech > "The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email clients." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7142375) SR Samm R. Office Finance Manager > "The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) Harshul S. Senior. Technical Support Specialist for Network Operations > "Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes uses a..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128726) Ryan M. Director > "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586) VR Verified Reviewer Sales Specialist > "I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7156652) Sven S. Director > "The search function is effective, the performance is stable, and the close connection with Microsoft 365 applications adds a lot of value for business users." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) TK Tim K. Assistant Professor Emeritus > "Sometimes I experienced there is some synchronization delay occurs across different devices. When I am searching for older messages I find some inconsistence in results." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995) Nikolas H. Quality Engineer > "What I really like about Microsoft Outlook is the calendar and notification settings that are available, letting teams communicate and manage schedules." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092) RR Rebecca R. Production manage > "What I like least about Microsoft Outlook is that it can sometimes feel cluttered and overwhelming, especially for new users or those with a high volume of emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) VR Verified Reviewer Product owner > "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888) EL Eduardo L. Safety Coordinator > "While it's difficult to spot an issue with the program as the layout leaves the user with everything they may need as soon as they open the app, the variety may be confusing..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158450) KR Katherine R. School Administrator > "With Calendar integration we can manage to track all of the meetings, parent conferences and school events within one app." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481) Ryan M. Director > "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586) BD Barrett D. Night Auditor > "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes and this..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904) ID Isabelle D. Accountant > "Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912) BA Brad A. Administrator > "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002) NG Nathan G. Member Service Advocate > "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543) Jhovanny A. Receptionist- New Client Liaison > "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640) Hameeda T. Analyst > "It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) KR Katherine R. School Administrator > "Microsoft Outlook has been key to the daily running of our school. When dealing with teachers and parents that live in different time zones, email scheduling is a godsend." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481) OR Oliver R. Senior Designer > "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971) Bongi N. Financial Manager > "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like Adobe." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252) Nikolas H. Quality Engineer > "What I do not like about Microsoft Outlook is the lack of online access and slower loading times compared to other products." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092) CT Cameron T. IT Service Desk Analyst > "The system being secure is a great benefit as it identifies spam effectively and potentially malicious emails which is great for keeping you safe." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977) SR Sebastien R. CAD Designer > "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you can't see..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587) AM Annie M. Physician Assistant > "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside of the..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549) MA Mohammad A. Senior Claims Adjuster > "Also, at times it fails to open PDF files directly, so we need to download them first to view them." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575) Sven S. Director > "Outlook offers excellent organization features, including folders, rules, categories, and a very useful calendar integration." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) KA Khyan A. SDR > "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than hands-on..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) Hameeda T. Analyst > "Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) VR Verified Reviewer IT Manager > "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549) BE Ben E. Marketing and communications executive > "A benefit of outlook si using either the desktop app version or even the web version, as I find the web version easier to use and works better for my workflow." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7171155) DY Dannielle Y. Head of Family Law > "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the other." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919) RR Rebecca R. Production manage > "It is a reliable and powerful tool for managing email, calendars, and tasks in one centralized platform." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131) JM Jordan M. HR Generalist > "Any time I want to send an email via Chrome or a similar browser version, the email never sends and it launches in a separate window." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6855643) VR Verified Reviewer Product owner > "you can manage email, meetings, tasks,calender and contacts from a single interface very efficiently" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888) Kelly M. content creator and podcaster > "The free version has ads and collects data so there's privacy concerns. " [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158541) VR Verified Reviewer Account Manager > "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166) Hameeda T. Analyst > "Some advanced features are buried in menus, making them harder for new users to find." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853) AM Ali M. Software Manager > "When I am handling large number of emails and calendar events, Microsoft Outlook keep everything organized in one place." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7169304) CJ Cortney J. Paralegal > "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881) Jane F. Customer Service Representative > "It’s easy to organize messages, find what I need with the search, and it works smoothly with other Microsoft apps like Teams and OneDrive" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7088066) Osvaldo B. Cinema oparator > "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992) SR Samm R. Office Finance Manager > "Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186) Mohamed A. quality control senior engineer > "A bit slow: Sometimes the app takes too long to open or load, especially if I have many emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7133085) JS Jack S. Finance Director > "Shared calendars and meeting scheduling are especially useful for coordinating with internal teams and external partners." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7084991) VR Verified Reviewer Marketing > "It can feel heavy and slow at times, especially with large inboxes, and some advanced features are buried in menus that aren’t always intuitive." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6873485) Ivan A. Human Resources Generalist > "i like how it sends me followup reminders of any important meeting ,enjoy how i can collorbate within my co workers for meeting , it is free to use ." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7121086) VR Verified Reviewer Emergency Planner > "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather and..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165) VR Verified Reviewer Case Manager > "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380) ES Elizabeth S. Administrative Assistant > "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and then I can..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806) WR William R. SR HR Operations Specialist > "It’s helpful for organizing work since you can easily schedule meetings and manage emails together." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134543) JS Jack S. Finance Director > "Search performance can occasionally be slow with large mail archives." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7084991) EK Emre K. IT Professor > "With Outlook I can take care of client emails, organize meetings within the company and tackle my personal tasks using just one account." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6857156) AM Anna M. Customer Service Agent > "Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130577) KA Khyan A. SDR > "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322) VKJ Vaibhav Kant J. Student > "The interface feels a bit heavy and sometimes slow, especially on older systems." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7103573) JPN Jean-Pierre N. Instructional Designer > "I find MS Outlook to be a very robust platform for organizing emails, contact management, and files." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507) AO Alanna O. Systems Analyst Trainee > "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a bit..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178) Sven S. Director > "The interface is clear enough to use daily, and it helps me stay organized even when handling a high volume of messages." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929) PL Pam L. Intake Coordinator > "At first, I didn’t fully master the tool and wasn’t very focused, mainly because I assumed it wouldn’t handle my emails properly." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7088541) SK Sarah K. Case Manager > "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921) KKZ Kaung Khant Z. Senior SDN Cloud Engineer > "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is lagged." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844) GM Georgeta M. Account Payable > "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710) Brett S. Corporate Paralegal > "I've had calendar events not enter correctly even though I did everything right mechanically, for example." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7137238) AD Alto D. Operations Manager > "It helps me stay on top of meetings, reminders, and deadlines without jumping between apps." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859) Hallye N. Operations Manager > "The only issues I have had with outlook is the layout can be clunky at times." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107750) RT Rosaide T. Paralegal > "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000) CU Comfort U. Admin Manager > "It can be tiring sometimes searching for old mail only to discover that it has been merged together with the latest update on that trail." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6860331) VR Verified Reviewer Civil Engineer > "I liked Microsoft Outlook's comprehensive email management, including its powerful organizational features, integrated calendar, and task management, which streamline..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6466535) SV Sebastian V. Manager > "Organization and searchability can be difficult as you get more emails, automation can be difficult to manage" [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6852023) TD Teodor D. Data Engineer > "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without overwhelming..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429) TH Tim H. Insight Manager > "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of unwanted..." [See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437) [View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) ## User interface [iContact](https://www.capterra.com/p/221118/iContact/) 4.48 (604) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) 4.54 (2,481) ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Activity Dashboard 150 Important AI Copilot 120 Important iContact Top features 24/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/221118/iContact/#features) Microsoft Outlook 11/47 - Access Controls/Permissions - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Archiving & Retention - Autoresponders - Campaign Analytics - Campaign Management - Canned Responses - Chat/Messaging - Collaboration Tools - Contact Management - Customer Segmentation - Customizable Fields - Customizable Forms - Customizable Templates - Data Recovery - Drag & Drop - Email Distribution - Email Marketing - Email Monitoring - Email Templates - Email Tracking - Generative AI - Inbox Management - Mobile App - Multiple User Accounts - Prioritization - Queue Management - Real-Time Analytics - Real-Time Monitoring - Real-Time Reporting - Reporting/Analytics - Response Management - Routing - Search/Filter - Shared Inboxes - Signature Management - Social Media Integration - Spam Blocker - Support Ticket Management - Tagging - Third-Party Integrations - Whitelisting/Blacklisting - Workflow Automation - Workflow Management [See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features) ### Recognition iContact is recognized as a top-rated tool in 4 Capterra Shortlist reports Microsoft Outlook is recognized as a top-rated tool in 3 Capterra Shortlist reports ### Deployment & support iContact Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft Outlook Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details iContact - By iContact - Located in United States - Founded in 2003 Microsoft Outlook - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/) $14/month Price $9/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-221118/brevo-vs-iContact) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/) Contact vendor for pricing Price $0 4.5 Features 4.7 4.5 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202338-227138/Gmail-vs-Microsoft-Outlook) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) $14/month Price $13/month 4.2 Features 4.4 4.4 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-221118/MailChimp-vs-iContact) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,618)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Contact vendor for pricing Price $7/month 4.5 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227138-247901/Microsoft-Outlook-vs-Google-Workspace) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [Gmail](https://www.capterra.com/p/202338/Gmail/)[4.81 (13,477)](https://www.capterra.com/p/202338/Gmail/reviews/) $14/month Price $0 4.2 Features 4.7 4.4 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/202338-221118/Gmail-vs-iContact) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,116)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Contact vendor for pricing Price $6/month 4.5 Features 4.6 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/227138-227157/Microsoft-Outlook-vs-Microsoft-365) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [MailerLite](https://www.capterra.com/p/136603/MailerLite/)[4.71 (2,318)](https://www.capterra.com/p/136603/MailerLite/reviews/) $14/month Price $12/month 4.2 Features 4.5 4.4 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/136603-221118/MailerLite-vs-iContact) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.22 (858)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/) Contact vendor for pricing Price Contact vendor for pricing 4.5 Features 4.1 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/227138-266980/Microsoft-Outlook-vs-Yahoo-Mail) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[4.34 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) $14/month Price $12/month 4.2 Features 4.2 4.4 Ease of Use 4.3 [View full comparison](https://www.capterra.com/compare/31898-221118/Constant-Contact-vs-iContact) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[4.48 (17,643)](https://www.capterra.com/p/110228/MailChimp/reviews/) Contact vendor for pricing Price $13/month 4.5 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/110228-227138/MailChimp-vs-Microsoft-Outlook) [iContact](https://www.capterra.com/p/221118/iContact/)[4.48 (604)](https://www.capterra.com/p/221118/iContact/reviews/) vs [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[4.56 (2,565)](https://www.capterra.com/p/79367/ActiveCampaign/reviews/) $14/month Price $15/month 4.2 Features 4.5 4.4 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/79367-221118/ActiveCampaign-vs-iContact) [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,481)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/) vs [Brevo](https://www.capterra.com/p/132996/brevo/)[4.62 (3,489)](https://www.capterra.com/p/132996/brevo/reviews/) Contact vendor for pricing Price $9/month 4.5 Features 4.5 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/132996-227138/brevo-vs-Microsoft-Outlook)