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Designed for medium to large businesses across all industries, Onclusive Social is an intelligence platform that helps organizations to facilitate insight-driven digital transformation.
We cater to customer-centric Marketing, PR, and Sales Teams that view real-time decision-making as key to delighting customers & driving ROI. All via AI-powered insights & influencer engagement.
It's a powerful monitoring solution and offers a great sentiment analysis.
We were trying to solve our competitive/market intel sourcing problem, but after 6+ months of usage, we have only realized frustration.
It helps us gather real-time insights on what's being said about our brand from all across the web while allowing us to manage everything in their comprehensive platform.
Does seem to miss some content that we see on our own platforms; lack of third-party agreements on some platforms to catch other listening (ex: IG Stories, FB Stories, FB Groups, IGTV).
Easy to use and configure, it's a great software.
Setting up searches is time consuming. The logic of Projects, Agents and Lists is a bit confusing.
It's got a much more user-friendly interface to work with, a wide variety of reports to run and present; and ability to share information with others so they can maximize the data.
No additional idea for now, may be if I have more time I can use this SW more often.
Digimind
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