Totango vs monday CRM: Which is a better fit?

Totango is an excellent tool that enables you to track and measure this metric. Using this tool, you can make informed decisions and craft successful strategies for your application.

Some of the data can be misleading or incorrect. For example, some clients that show as "green" or "yellow," meaning they are utilizing my product heavily, are not in fact doing so.

The health Icon is a great way for sales and customer success reps to keep track of a big book of accounts. The ability to build reports, tier accounts by health and dollar value.

We use it to track for our account managers, and even they are frustrated by this.

I how easy it is to customize some aspects. I like the ability to create segments.

I've already noticed that there are some funcionalities missing.

Also, their support is super responsive and helpful.

I don't like that they can only have two levels of hierarchy short of extensive workarounds. I don't like that there are many fields which can't be rolled down, for some strange reason.

Yoraima Y

Sales executive

I think it's great because it has extensive documentation and support resources, which has been of great help to me to resolve any questions or problems that may arise.

Poppy P

Managing Director

When navigating the user-interface, it can have lagged. Its desktop version for mac is troublesome as compared to the online version and is annoying.

Daisy D

Research & Sales Manager

Its interface is very friendly, it is easy to use and you have the necessary tools to achieve good performance at work. I love private pizzarrones, it's a good point within the software.

This removes the problem of having duplicate calls to our customers. It is bad customer service to call a prospect more than once.

The balance of its simplicity and functionality is just genius. A very simple, super responsive and yet customisable workflow organization app that can really do much more than it was intended for.

Some softwares try to "do it all" and in the process get clunkly and confusing.

This is the best platform I've trialed and I am super excited to be using it with my team. Plus, their customer support is a dream - I got a fast response from a friendly team member straight away.

Hard to prioritise jobs. Hard to get a sense of everything not done for one contact.