# Compare Venmo vs Amazon Pay 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Venmo and Amazon Pay based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/222572-247554/Venmo--vs-Amazon-Pay

---

# Venmo vs Amazon Pay Features and Cost Comparison

Last updated March 13th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

VenmoAmazon Pay2/4 selected

[Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.7 (9,270)](https://www.capterra.com/p/222572/Venmo-/reviews/)

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (152)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

[## Venmo](https://www.capterra.com/p/222572/Venmo-/)[4.7 (9,270)](https://www.capterra.com/p/222572/Venmo-/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.6

Ease of Use

4.7

Customer Service

4.4

Reviews Sentiment

Based on [9,270 reviews](#user-reviews)

Positive

8,824

Neutral

299

Negative

147

[## Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[4.6 (152)](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.5

Functionality

4.5

Ease of Use

4.5

Customer Service

4.4

Reviews Sentiment

Based on [152 reviews](#user-reviews)

Positive

144

Neutral

6

Negative

2

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## Summary

* * *

Key features rated by users

Features selected based on 22,609 reviews from payment processing software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

83%Fit

Missing features

Feature ratings

Data Security

4.6

Online Payments

4.7

Payment Fraud Prevention

NA

Expense Tracking

NA

Debit/Credit Card Processing

4.6

73%Fit

Missing features

Feature ratings

Data Security

4.7

Online Payments

4.7

Payment Fraud Prevention

4.6

Expense Tracking

NA

Debit/Credit Card Processing

4.6

User satisfaction

User satisfaction

4.7

User reviews[9,270](https://www.capterra.com/p/222572/Venmo-/reviews/)

Ease of use

4.7

Functionality

4.6

Value for money

4.8

Customer support

4.4

User satisfaction

4.6

User reviews[152](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.5

Customer support

4.4

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Ideal for small to medium-sized enterprises, it is a mobile platform that helps users to carry out money transmissions.

Best for

Not provided by vendor

## User reviews

Pros & cons

AS

Amber S.

Business Administrator

> "I like how people are able to add pictures specifying it is them, the additional code option to type in the last 4 digits of their cell phone..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7007851)

VW

Victoria W.

Creator

> "I have used Venmo's customer support system 2 times in order to attempt to cancel payments 1 that was accidentally sent to the wrong person and..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7055635)

DH

Denise H.

paralegal

> "I also like that you are not only able to use the app but can also get a venmo debit card that not only can you use but it will also keep track..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7083997)

BY

Brian Y.

Visa Consulting Specialist

> "I do not like the restricted business functionality and the random payment flag that make it not as reliable with bigger or more serious client..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7069018)

DR

David R.

Dive Operation Manager

> "We can process payments on phones, gratuities are a breeze, and transfers keep up with our pace between marina, shop, and liveaboards."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6881505)

MW

Melissa W.

Hospital administrator

> "The idea of using Venmo for a business makes me feel like the clients thinks that they’re having a lower less premium service."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7055619)

Desiree G.

peer support

> "Everything is documented and you can easily connect contacts and utility companies and pay monthly on time."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7089754)

Trinidad F.

Autonomous Remote Assistant

> "The only thing I don't like about Venmo is the percentage taken when transferring funds to a bank account for withdrawal."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7093524)

CB

Crysta B.

Sales

> "I like having the option to keep it on the account and use the Venmo card or transfer it to my bank account."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7035272)

JG

Jennifer G.

Librarian

> "The only con to venmo that I can think of is people being able to use it to set up fake accounts and scam."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7100630)

Nava B.

Owner

> "I especially like being able to just show my QR code to someone instead of having to spell my Venmo name to them."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7100073)

RW

Renee W.

Direct support professional

> "You are limited to the number of cards you can add to your Venmo account during a 6 month period which for me was sort of inconvenient because I..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6679467)

CTB

Connor T. B.

Financial Operations Manager

> "It accelerated the distribution of petty cash, so our teams could move faster without waiting for accounting’s approval for small purchases."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6806809)

AM

Annie M.

Physician Assistant

> "The only thing I don't like about Venmo is that the payments are not instant (unless you pay extra), but honestly it doesn't really bother me..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7056541)

DP

Dana P.

Admin

> "Without taking fees out you can transfer to your bank between your 1-3 business days which is amazing"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7040390)

VR

Verified Reviewer

Regulatory Engineer

> "There is no protection of your money if you accidentally Venmo the wrong person (unless you select business purchase)"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7120972)

GA

George A.

Owner

> "Searching users is quick and the process of making payments as well as receiving payments is quick."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7053405)

Saemi P.

artist

> "One drawback I've encountered is that while I use Venmo on various websites for class bookings and payments, Venmo itself cannot process..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6439498)

KC

Kimberlee C.

Supervisor

> "I enjoy using it to send my son money when he needs it. And it is immediately available to him."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7050167)

MM

Madison M.

Speech Language Pathology Assistant

> "One, I do not like how you can not use the balance in your Venmo account unless what you are sending is less than the current balance."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6802796)

AS

Amber S.

Business Administrator

> "Having all my coworkers on the platform made it easier to find others and also remind me who I needed to send money to for whatever they may..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7007851)

RW

Robin W.

President

> "Both outdated support options on the App and the website and then horrific support through their customer support phone line. "

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7002034)

VR

Verified Reviewer

Dental Hygienist

> "The addition of the ability to buy crypto is a nice touch as well."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7075560)

VR

Verified Reviewer

Administrative Assistant

> "I don't like that you have to pay a fee to transfer money immediately, or you have to wait a few days for the money to be put into your account."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6858926)

HG

Helder G.

Owner

> "I can send and receive money to my friends easily and also collect payments in my small business"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6775251)

KM

Kristen M.

Owner

> "I can say the only thing that I didn't like about venmo was the fact that certain cards weren't allowed like let's say I have a MasterCard and I..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6780701)

Ashley B.

Owner

> "I like that Venmo separates my personal profile from my small business profile."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7076483)

BL

Blake L.

graphic designer

> "However it has some drawbacks including security risks, potential privacy issues and fee structures."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6811276)

Nathaniel H.

Process Engineer

> "Almost everyone in my personal life that I deal with has a Venmo account, which makes sending and receiving payments a breeze."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6770812)

KJ

Krysta J.

Teacher

> "I don’t like that if I have a balance on there I can’t pay with my card instead of the balance."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6805021)

VR

Verified Reviewer

Regulatory Engineer

> "Great way to pay others back quickly and track small expenses."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7120972)

LG

Lisa G.

Coach and Consultant

> "I had an experience where I used my debit card and the tip at a restaurant made me go negative in my account. "

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6835723)

WD

Will D.

Project Accountant

> "I love that I can easily send money to friends or others to conveniently pay for goods and services or split bills."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6813756)

Saemi P.

artist

> "Additionally, I would prefer to display only Venmo as a payment option on the Setmore website, but this isn't allowed due to Venmo being linked..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6439498)

PK

Paul K.

President

> "One of the best things about Vennmo is its easy to use payment processing systems for credit card payments."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7116310)

RW

Robin W.

President

> "It is deeply frustrating as to the level of incompetence, especially since there is money in his venmo account that he cannot access."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7002034)

PK

Paul K.

President

> "With low fees and top notch customer support, it is an excellent choice for your business and personal needs."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7116310)

AS

Alexis S.

Owner

> "It is a bit confusing and something that you will have to get used to before actually sending an receiving money."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7092966)

AB

Amanda B.

assistant manager

> "I have had no issues sending or receiving payments through venmo. And they even have a venmo card you can use too!"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6861301)

AF

Alicia F.

Owner

> "I don't like how your payments can be made public, each time to ensure your own privacy you have to change the setting from public to private."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6571985)

Nathaniel H.

Process Engineer

> "What I like about Venmo is that it is free to use and is getting more and more widely accepted as a form of payment in both private and public..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6770812)

RN

Rachael N.

Student

> "It can be frustrating when it makes you pay more (fees?) for random payments."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6775774)

BB

Braydon B.

Small business owner.

> "Very safe. And one of the only ones that allow you to transfer money from your account without having a debit card on file."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6769084)

BB

Braydon B.

Small business owner.

> "The updates about who is paying who that you know are kind of weird. But don’t make the program any less useful"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6769084)

MT

Michael T.

Tutor

> "The social media element is odd and unnecessary. If you’re a very small business with minimal bookkeeping and data needs, Venmo works perfectly..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6330746)

KK

Kennedy K.

Four Oaks Farm Staff Assistant

> "The only downside to venmo is if you need the money instantly it takes quite a bit of money for a transfer fee."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6680209)

DG

Debra G.

Sales manager

> "Good for collecting payments and customer service is good experience"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7077895)

DP

Dana P.

Admin

> "It won’t let you send without having that tilled out."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7040390)

VW

Victoria W.

Creator

> "I have many small businesses and side hustles and Venmo is very easy to use with minimal to no set up or commitment required."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7055635)

MM

Madison M.

Speech Language Pathology Assistant

> "I also have experiences glitches with the mobile application on various occasions."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6802796)

JW

Jamie W.

Occupational therapist

> "My coworkers and I get coffee or lunch from shops often, and we can easily pay each other back."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6762423)

VR

Verified Reviewer

sole proprieter

> "I called customer service and spent 1/2 hour on the phone with them adding a debit card and the payments were still declined."

[See full review](https://www.capterra.com/p/222572/Venmo-/#GetApp___6488499)

VR

Verified Reviewer

Notary public and controller

> "It’s easy to navigate and figure out how to use and you also have the ability to link your bank accounts or debit cards to it."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6876655)

SN

Susan N.

Owner

> "I have given them my drivers license, passport, picture of the house number on my house, food stamp card, medical marijuana government ID card,..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___4905875)

JC

Jesse C.

Massage Therapist

> "I like that you can easily provide your personal QR code for customers to link to and pay you."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6524228)

JS

Julissa S.

Administration

> "I don’t like being charged for express transfers."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7099461)

BH

Brianna H.

Front Office

> "I love how easy and fast it is to transfer money over to someone else or if someone gives me money and I can transfer within seconds to my bank..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6408446)

SG

Sausha G.

Barista

> "That my account was over drafted for something I already paid for i had money in my account when paid for item now my account is incollections"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6568187)

JG

Jennifer G.

Librarian

> "My overall experience with venmo has been so great and convienent to be able to pay or receive money fast."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7100630)

ND

Nathaniel D.

Speech pathologist

> "The only con to the app is that it has the bitcoin stuff on it and I am not familiar with how that works ."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6716958)

AS

Arpan S.

Email Marketing Expert

> "Guests who arrived at our events were able to make payments via their phones or tablets; this convenience allowed us to move through the line..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___4799301)

BP

Brittany P.

Owner

> "There's nothing I don't like honestly , I mean the security could have been a little better when others hack your account"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6872759)

Karin R.

Executive Director

> "We host dozens of events every year and Venmo allows us the flexibility to accept payment on the fly and to pay gratuity to our performers by..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6152324)

BL

Brandon L.

Head

> "No issues really other than the fact that you or I guess I have had troubles connecting with my paypal which is odd because its integrated to do..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6498258)

Desiree G.

peer support

> "I connected my bank account with no issue."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7089754)

SN

Susan N.

Owner

> "They tell you that the only department that can release the funds is through an account specialist and you sure can’t talk to them they only go..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___4905875)

BB

Bronwyn B.

Seller

> "I love being able ti leave notes on the transactions"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6871939)

ZD

Zach D.

Director

> "The refunding service is a little confusing."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6775226)

BB

Bronwyn B.

Seller

> "I love being able ti leave notes on the transactions"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6871939)

LH

Larry H.

Owner

> "First I liked using them, but then they paused my account with no good reason and with no recourse other than “ we suggest finding another..."

[See full review](https://www.capterra.com/p/222572/Venmo-/#SoftwareAdvice___6692045)

SH

Shannel H.

Dispatcher

> "Venmo is an easy way to get paid right away if you want to have a fee, or you can wait for a few days and get your money faster"

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7014426)

BB

Bronwyn B.

Seller

> "It makes it difficult to go through my payments."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6871939)

JS

Julissa S.

Administration

> "It’s a user-friendly app that makes it easy to receive and give funds."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7099461)

CD

Caitlin D.

Founder

> "As far as I know, it's not available outside the US, which limits international transactions."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6660846)

SR

Savannah R.

Owner, D.C.

> "It is a great option when it comes to mobile payments."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7114211)

SH

Shannel H.

Dispatcher

> "The fees can be a little high."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7014426)

JG

Jennifer G.

Librarian

> "The pros to venmo are ease of use and quick payment processing."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___7100630)

AF

Arianna F.

Owner

> "days come around I call back the lady says that there is nothing regarding me calling 3 days ago."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6799004)

Jerad C.

Freelance Photographer

> "So if friends or family really need some cash for maybe gas or let's say you need money, venmo is the quickest way to send and receive."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6495449)

AF

Arianna F.

Owner

> "I think it's just another company out here scamming people to make money."

[See full review](https://www.capterra.com/p/222572/Venmo-/#Capterra___6799004)

[View Reviews](https://www.capterra.com/p/222572/Venmo-/reviews/)

Ambrecia M.

Dock Worker

> "Overall, you can choose to from any option and they save your information so next time you purchase off of Amazon you don't have to manually..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___7067646)

MW

Mateja W.

Consultant

> "It does not offer as many customization options for payment flows as some specialized payment gateways, which could limit flexibility for..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

Abhishek P.

Associate Developer

> "Amazon Pay is helping a lot in making payments of utility bills, getting reminders of bills, and providing good cashback and coupons as well..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6646601)

CK

Chigurupati K.

Student

> "The dislike about Amazon pay is that it does not have a separate application to make a payment, whenever we have to use Amazon pay we have..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4884288)

NP

Narender P.

Customer Support Officer

> "To make instant payment and get most useful rewards like discount offers on each deals and rewards on each transactions, easy interface also..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6614077)

PS

Panneer S.

system admin

> "Some users have reported occasional technical issues, such as slow loading times or payment failures"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6617230)

AN

Ankita N.

Student

> "I purchase a lot of things using Amazon pay and also occassionally perform topup recharges and it has hardly caused me any problem."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763)

TK

Taylor K.

Engineer

> "Amazon Pay cannot interact with PayPal which can sometimes cause an inconvenience."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746)

PM

Priyanka M.

NA

> "It also serves as a digital wallet and I could do recurring payments for subscriptions, mobile payments etc."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

AD

Aryan D.

Web developer

> "They haven’t provided any particular app you have to visit amazon shopping app to use it and it lags to sometimes"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972)

MW

Mateja W.

Consultant

> "It's very flexible with a large number of payment options, and that is why it is accepted on very many third-party sites for their increased..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

MA

Mia A.

Recruitment Coordinator

> "I can't think of anything I dislike - would be good if they gave an option of customising the payment plan length."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6693850)

AD

Aryan D.

Web developer

> "Friendly Ui of the app, doesn’t charge any fees for recharges and provides options for paying different bills"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6435972)

VB

Vittal B.

Chief Product and Strategy Officer

> "The reporting dashboard is fairly basic."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6855886)

AN

Ankita N.

Student

> "I use Amazon pay mostly for gift card payments and it's amazing."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6797763)

SP

Sanganagouda P.

Assistant Professor

> "Unable to link multiple bank accounts to a single Amazon Pay account and does not offer support for cryptocurrency payments."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4719924)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "Amazon Pay is quick, nearly fail-proof and very easy to use. Plus it offers tons of cashback, especially if you own a Amazon Pay co-branded..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417)

EC

Emanuel C.

Author

> "For repeating supporters, we needed a hack."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

EC

Emanuel C.

Author

> "We’ve noticed a significant reduction in cart abandonment since we switched to using Amazon Pay."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

PM

Priyanka M.

NA

> "I discovered that it is sometimes hard to reach out to customer care support."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

SS

Subhobrata S.

Co Founder and Lead- Client Success

> "It's been my most used wallet for over 4 years now, and I love the convenience, speed and security that it offers"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6833417)

BP

Balabadhruni P.

Studenr

> "Additionally, we are unable to use Amazon Pay Wallet to make any offline payments through QR code to any merchant."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5043251)

VR

Verified Reviewer

Student

> "It is easy to use for consumers who already have an amazon account along with providing a secure option for online payments."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6768188)

PM

Priyanka M.

NA

> "Provides limited international support; hence, I could not recommend it to all my relatives and friends."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

MC

Mohamed C.

Lecturer

> "Amazon Pay is best known for its universality and simplicity; its features to track orders via visible steps and payments solutions or..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

Ananthu Krishnan S.

Senior RPA Developer

> "Due to lot of features included , the UI is bit confusing and can't remember where is particular option can be found."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4752301)

AB

Angelica B.

University Intern

> "The integration of Amazon Pay across various websites allowed us to have a consistent payment experience, making our purchases easier and..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4804959)

MC

Mohamed C.

Lecturer

> "What I did not like is their FAQ based support: there is no human or in-person support who can handles your payment experience."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

MT

Michael T.

Tutor

> "The situation in which I’ve found Amazon Pay most useful is when buying products from Amazon or related platforms in foreign countries."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6330779)

MC

Mohamed C.

Lecturer

> "One more thing, their policies are too strict, particularily for beginners; the fact that increases waiting time for payouts."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4963857)

Souleymane D.

Training assistant

> "Amazon, in my opinion, offers many advantages by simplifying the payment process through the automation of payment information input...."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4979076)

AS

Aryan S.

Web Developer

> "Amazon pay wallet features are very limited, if you have money in your wallet then you can only used those money for shopping, recharges,..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3800552)

RP

Raju P.

Online Support Engineer

> "The overall experience of using Amazon pay is it provides Simplified UI for a safe, secure and detailed payment solution for when it comes..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___5076006)

AP

Aditya P.

Software Engineer

> "The functionality of the Amazon Pay wallet are extremely limited; if you have money in your wallet, you can only use it for purchases,..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4602976)

MA

Mia A.

Worker

> "It’s easy to use and you can use it like apple pay, it makes the transactions for the things you want to buy easy"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6851414)

KB

Kristi B.

CEO

> "Sometimes not as seamless as it could be (extra logins, etc)"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029)

EC

Emanuel C.

Author

> "It’s convenient and secure and could be easily paired with our WooCommerce setup."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

VM

Vunnam M.

IT Trainee

> "Everything is left unorganised and the app is very slow."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535)

LD

Laura D.

Medical Coder

> "Amazon Pay saves all my address and card information for fast, easy transactions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6557639)

Raj K.

DGM (Marketing)

> "After a payment transaction, if you go back, it keeps showing the old payment screens, adding to the confusion."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3647414)

CW

Christine W.

Accounts

> "it's very convenient payment and offer a secure way to make online purchase"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6860778)

JG

Joanna G.

Hotel posta

> "I don’t like that may not be available in all countries"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6031092)

EC

Emanuel C.

Author

> "The trust in the Amazon brand is really what helps with conversions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6813040)

VM

Vunnam M.

IT Trainee

> "I can say it is the worst payments app interface."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4889535)

CK

Chigurupati K.

Student

> "Amazon pay has different benefits to use like it is very convenient to use. And have multiple payment options. And integrated to many other..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4884288)

AS

Akash S.

Quality Assurance Engineer

> "I just faced an issue sometimes when app crashes"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4912024)

TK

Taylor K.

Engineer

> "Amazon in itself is a worldwide known company so I enjoy that I can trust using Amazon Pay for my transactions."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6657746)

VR

Verified Reviewer

Software engineer

> "one thing I dislike is that we can not make UPI paymnets through our amazon pay balance."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3497712)

SP

Sanganagouda P.

Assistant Professor

> "Amazon Pay provides a fast, secure, and convenient payment option for online shoppers, especially those who already have an Amazon account."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4719924)

AM

Augustine M.

Health worker

> "Does not work in all places around the world you would use the account in developed countries only"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3527859)

PM

Priyanka M.

NA

> "The rewards and discounts make it my go-to payment method with additional benefits."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6517226)

VR

Verified Reviewer

Market Planning Manager

> "Customers visiting my shop who are not Amazon users won't have this seamless experience"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3486413)

Mohammed A.

Article Assistant

> "It is super convenient for all types of payments from metro to flight tickets."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968)

Shaunak P.

Data Platform Engineer

> "This makes is slower that the other competitors which comes as independent app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4489424)

Paul D.

creative services director

> "It's so convenient to use Amazon Pay, I have all of my credit cards saved into the account, automatic login, and the user interface is easy..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6310822)

Sumegha A.

Founder Director

> "I could never work out how to use it as a stand alone pay app."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3601050)

MK

Manjot K.

Credit Counsellor

> "It is fast, convenient, and works well with my Amazon account."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6859007)

Ganisetti U.

Student

> "They are having some minor issues using Amazon pay."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4611740)

Mohammed A.

Article Assistant

> "Overall experience with Amazon pay has been very good as normal user as well as a business person, because of its integration with other..."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6711968)

VR

Verified Reviewer

student

> "The software is fantastic, but the one thing I don't like about it is that not every merchant offers it."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4613811)

MW

Mateja W.

Consultant

> "This is due to its ease of use and the simple process of customers paying using Amazon details."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6710095)

IG

Ian G.

Owner

> "Incredibly difficult to interact with Amazon Pay Support."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___4219141)

Aditya S.

Test Engineer

> "it is secure, fast and reliable and it is available on many sites, both national and international."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6697332)

Jason D.

General Manager

> "End users sometimes experience issues with certain card types/ banks that are international"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3244047)

JH

Junaid H.

CEO

> "A safe and secure digitial wallet app for day to day use."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6753333)

VR

Verified Reviewer

QA Architect

> "Wallet balance can't be added back to bank account"

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3417442)

KB

Kristi B.

CEO

> "One click ordering and payment is awesome and Amazon has a lot of brand loyalty— another simple option for customer check out."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___6075029)

WK

William K.

President

> "Amazon as a processor is nothing to write home about."

[See full review](https://www.capterra.com/p/247554/Amazon-Pay/#Capterra___3395848)

[View Reviews](https://www.capterra.com/p/247554/Amazon-Pay/reviews/)

## User interface

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

4.73 (9,270)

[Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)

4.63 (152)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

ACH Payment Processing

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Venmo

9/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/222572/Venmo-/#features)

Amazon Pay

9/37

-   ACH Payment Processing
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   API
-   Billing & Invoicing
-   Cryptocurrency Processing
-   Customizable Branding
-   Data Import/Export
-   Data Security
-   Debit/Credit Card Processing
-   Digital Wallet Payments
-   eCommerce Integration
-   Electronic Signature
-   Expense Tracking
-   Generative AI
-   In-Person Payments
-   Loyalty Program
-   Mobile Payments
-   Multi-Currency
-   Multiple Payment Options
-   Online Payments
-   Partial Payments
-   Payment Fraud Prevention
-   Payment Gateway Integration
-   Payment Links
-   Payment Reconciliation
-   PCI Compliance
-   Point of Sale (POS) Integration
-   Real-Time Data
-   Receipt Management
-   Recurring/Subscription Billing
-   Reporting/Analytics
-   Search/Filter
-   Self Service Portal
-   Status Tracking
-   Transaction Monitoring

[See all features](https://www.capterra.com/p/247554/Amazon-Pay/#features)

### Recognition

No recognitions have been awarded to Venmo

No recognitions have been awarded to Amazon Pay

### Deployment & support

Venmo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Amazon Pay

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Venmo

-   By PayPal
-   Located in United States
-   Founded in 1998

Amazon Pay

-   By Amazon Web Services
-   Located in United States
-   Founded in 2006

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4.6

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4.4

4.7

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