# Compare Guru vs Paperpile 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Guru and Paperpile based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/224830-233181/Guru-vs-Paperpile

---

# Guru vs Paperpile Features and Cost Comparison

Last updated March 25th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

GuruPaperpile2/4 selected

[Guru](https://www.capterra.com/p/224830/Guru/)[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/)

[Paperpile](https://www.capterra.com/p/233181/Paperpile/)[4.8 (122)](https://www.capterra.com/p/233181/Paperpile/reviews/)

[## Guru](https://www.capterra.com/p/224830/Guru/)[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.8

Functionality

4.8

Ease of Use

4.8

Customer Service

4.8

Reviews Sentiment

Based on [639 reviews](#user-reviews)

Positive

632

Neutral

3

Negative

4

[## Paperpile](https://www.capterra.com/p/233181/Paperpile/)[4.8 (122)](https://www.capterra.com/p/233181/Paperpile/reviews/)

Starting Price

$2.99/month

Value-for-Money

4.7

Functionality

4.5

Ease of Use

4.7

Customer Service

4.7

Reviews Sentiment

Based on [122 reviews](#user-reviews)

Positive

120

Neutral

2

Negative

0

## Not a match? Find software alternatives tailored to your priorities.

These software suggestions are similar to those you’re currently comparing.

Highest Rated

### Trainual

4.8 (504)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

### SysAid

4.5 (511)

* * *

Starting Price

Contact vendor for pricing

Free Trial

Free Version

* * *

User rating

92%

of reviewers  
rated it above 4 stars

* * *

### Bitrix24

4.2 (983)

* * *

Starting Price

€61.00

Flat Rate,Per Month

Free Trial

Free Version

* * *

User rating

82%

of reviewers  
rated it above 4 stars

* * *

### LiveAgent

4.7 (1,753)

* * *

Starting Price

$15.00

Per User,Per Month

Free Trial

Free Version

* * *

User rating

97%

of reviewers  
rated it above 4 stars

* * *

## Summary

* * *

Key features rated by users

Features selected based on 5,312 reviews from knowledge management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

84%Fit

High performer

Feature ratings

Knowledge Base Management

4.9

Content Management

4.8

Document Management

4.8

Communication Management

4.6

Customizable Fields

5.0

\--%Fit

Missing features

Not enough reviews

Feature ratings

Knowledge Base Management

5.0

Content Management

4.6

Document Management

\--

Communication Management

NA

Customizable Fields

NA

User satisfaction

User satisfaction

4.8

User reviews[639](https://www.capterra.com/p/224830/Guru/reviews/)

Ease of use

4.8

Functionality

4.8

Value for money

4.8

Customer support

4.8

User satisfaction

4.8

User reviews[122](https://www.capterra.com/p/233181/Paperpile/reviews/)

Ease of use

4.7

Functionality

4.5

Value for money

4.7

Customer support

4.7

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$2.99Flat Rate, Per Month

-   Free version
-   Free trial

Best for

Best for

Mid-market and enterprise organizations (250–5,000+ employees) seeking a secure, verifiable AI knowledge platform that connects all company data

Best for

Not provided by vendor

## User reviews

Pros & cons

DF

Daniel F.

Support Advisor

> "Marvelous, thanks to it, I can quickly access any documentation the company has, see if it was verified, see any changes it has, and it even comes with a summary to better..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6795519)

SA

Sev A.

Artist Support

> "This can cause confusion as to what card to change when a company-wide update comes in, or what card to hide when a new change in the company's internal information pushes..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378)

GS

Glacie S.

Customer Service Representative

> "GURU makes it easier for us to easily locate the information we needed, and at the same time, we can minimize it so it stays open even if we are on a different tab, so we..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6780762)

AR

Albert R.

Customer Service Expert

> "Sorting and filtering can sometimes be difficult once the amount of information you have stored in Guru becomes a lot."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6784587)

SA

Sev A.

Artist Support

> "Guru has been a stable knowledgebase tool for both beginners and tenured employees, account and business managers, Quality Analysts and Subject Matter Experts in every..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378)

WR

Wildred R.

Trainer

> "When looking for a Guru article that has been deleted, nothing comes up, you have to investigate with a superior to find out the article was deleted, maybe there should be a..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6279828)

SA

Sev A.

Artist Support

> "Akin to its moniker "Guru", the program stores information well, sorts it out clearly, makes it readily available for both discussion and steadily teaches those who rely on..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7004378)

VR

Verified Reviewer

Sr. Sales Enablement Lead

> "The folders and linking cards can feel clunky and difficult to navigate, so our users use it more like a search engine."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6322646)

JJ

Jomar J.

Core Support Team lead

> "Guru has been our longest knowledge base system, and the experience has been amazing there are aspects that can be improved but over all it helped us navigate through..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6861687)

FM

Fabrizio M.

Technical Support Engineer III

> "It was sometimes very picky when returning search results, you had to be very specific to get the articles you were looking for."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6800560)

MR

Mubtasim R.

Senior Specialist, Developer Support

> "Provides quick access to card edits, setting up reviews for cards and creating favourite card lists."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6831005)

PE

Princess E.

Customer Operations Adviser

> "the drag and drop down, when you have to click to drop down before you access and information, makes it harder to spot of an information quickly."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6250235)

KS

Krishna S.

Technical support agent

> "Guru is excellent at centralizing and organizing business knowledge, which can greatly improve teamwork and productivity. Because the platform offers mobile apps, browser..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382979)

JL

Jandolf L.

Customer Care

> "I have no major concerns; however, at times, the search bar doesn’t display the specific article needed to process a client’s request."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6561504)

Keri H.

Sr Partner Services Representative

> "My team consists of generalists who have to know a LOT of information, and Guru enables us to store and access that information in a way that has increased our effiency..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6674865)

PAY

Patricia Anne Y.

Customer Care - Team Leader

> "There are instances where the search bar doesn't display the exact article that I need to process our client's request."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6514264)

JT

Jericho T.

Corporate Travel Consultant - Customer Care Support

> "A platform that enables our team to get the information we need and to answer our client's queries, to know more information about our tools and process, and other types of..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6499831)

AS

Aman S.

Team Lead

> "Sometimes they may not be helpful if the information is outdated, incomplete, or difficult to navigate, leading to potential inefficiencies and frustrations in finding the..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6367275)

DP

Daniel P.

Customer Success Manager

> "The ability to centralize our documentation and easily collaborate on projects has boosted productivity and reduced redundancy. Despite a few initial setup challenges, Guru..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6406817)

AV

Anastassiya V.

Support Associate

> "Honestly I don't have anything that I particularly don't like, its mostly the field of my job that makes guru cards, for example, a bit irrelevant sometimes since every case..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555482)

WR

Wildred R.

Trainer

> "Organization ( every article is very organized and makes sense throughout the reading process) If you heart an article it automatically will prompt you to save it under your..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6279828)

AM

Anthony M.

Training Lead, Knowledge Management

> "The only complaint I can think of is I wish individual cards would be able to exist in more than 1 collection. And that's seriously the only downside I could think of!"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847)

Diana V.

Business Process Operations Administrator

> "We have captured processes for all departments including the IT department and this has proven essential as our company grows it helps to have our processes written down for..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6396926)

AP

Antonia P.

Customer Support Associate

> "I think that if notifications aren't well tailored, they can sometimes feel overwhelming and sometimes the app load slowly."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6588551)

AM

Anthony M.

Training Lead, Knowledge Management

> "Guru's analytics options provide extremely helpful insight into usage and knowledge gaps that have helped my company propel initiatives forward to help operational..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847)

KS

Kyra S.

Operations Enablement Analyst

> "I don't like that there aren't quick how-to resources EASILY available to all users (e.g., to learn how to get the best use of Ask Guru)"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6655253)

GB

Graham B.

Client Success Manager

> "Centralizes all our team's documention, accelerates new employee onboarding and pushes us to keep documents up to date and viable."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6454585)

LL

Lamarr L.

Customer Success Manager

> "If you don’t keep it clean, things can get cluttered fast."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6827849)

NoB

Niño B.

CSR

> "I like when you search a specific key word that you're looking for, Guru will show you all of the available articles that contains that key word which makes it more..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6409825)

KS

Krishna S.

Technical support agent

> "It can be somewhat pricey, particularly for newer or smaller companies, as the price may be too much to cover on a limited budget."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382979)

AR

Azizkhon R.

Support Associate

> "Its real-time knowledge base ensures that team members have the most up-to-date information at their fingertips, enhancing productivity and collaboration."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6404501)

GL

Gabriel L.

CSR

> "The disadvantage of Guru is that you have to make sure that the specific article that you're looking for is the right one, most of the time."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6431582)

MI

Muminah I.

Account Manager

> "The browser extension and Slack integration are standout features that make knowledge truly accessible “in the flow of work.”"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6823116)

HS

Himanshu S.

Subject Matter Expert

> "The only downside to Guru is that sometimes it's hard to find resources using keywords."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6359942)

VR

Verified Reviewer

Property Claims Specialist II

> "We can mark the files we use the most as favorites and forward links to information to our teammates, making it easy for others to access the information they need."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6405151)

JS

Joao S.

Customer Service Representative

> "It's hard to understand how to use the AI, I tried to understand how to use or at least understand why I couldn't use but to no avail."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7002959)

VR

Verified Reviewer

Knowledge and Training Manager

> "Guru's answer's feature that uses AI to provide users answers to their questions by searching across your knowledge library and any connected sources"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6256660)

MM

Matheus M.

Customer Support Contractor

> "Loading times can hinder the workflow when you are facing a busy day."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6660528)

FB

Fredrik B.

Customer Success Manager

> "I use it about two to three times a week, and I love that we now can collect all important info on one place, and make it easily accessible and clearly structured for all..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6363778)

SR

Senya R.

Sr. Director

> "Somewhat not too intuitive."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7044923)

AM

Anthony M.

Training Lead, Knowledge Management

> "Guru is an excellent solution for documenting policies, SOPs, "industry jargon," internal practices, and more for any team in any company."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6351847)

MI

Merlyn I.

Customer Service

> "system issues, error in updates, cracked data or inaccessible data"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595105)

DT

Diksha T.

Technical support agent

> "The platform is frequently complimented for the flexibility it provides with regard to payment choices and project conditions, as well as its payment security features."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6382932)

Brandon E.

Sales Specialist

> "It is especially challenging for a new employee to stay up to date and retain all information related to product knowledge."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6260862)

JJI

John Jaylen I.

Customer Service Representative

> "The collaborative features also help ensure that knowledge is continuously updated and accessible to everyone. While there are a few areas where customization could be..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036)

JAD

Jarod Andre D.

Customer service representative

> "less organized tables and hard to navigate when you locate the exact card"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6497852)

DL

Daniel L.

Customer Support

> "You can select many cards at the same and spread and not check one-by-one, you can grouo them, you can favorite, and the search option is very effiecient."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6656132)

AT

Anurag T.

Team Leader

> "The only issue I have with Guru is the limited variety of formatting tools."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6416041)

FN

Farzana N.

Senior Support Member

> "The experience with Guru is great. Whenever I need to find a workflow for my work, I can simply search and open a Guru card. While training and auditing, I can refer to the..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6438678)

VR

Verified Reviewer

Knowledge and Training Manager

> "The MS Teams integration is not as robust as Slack"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6256660)

Diana M.

Demand Team Lead

> "It keeps processes, scripts, and SOPs in one place, which saves time and ensures everyone is aligned."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6863280)

AR

Azizkhon R.

Support Associate

> "I dislike Guru is reliance on constant internet connectivity for optimal functionality."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6404501)

VR

Verified Reviewer

Science Care Specialist

> "We are a very text-heavy team, and the fact that Guru is one central place for all bulletins, macros, and also a place where we directly edit and verify is super helpful."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6319787)

VR

Verified Reviewer

Advisor

> "One of the things that bothers me about snowmobiling for the Guru is the lack of organisation."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6438690)

RM

Rafael M.

Customer Support Advisor

> "I love the way Guru allows users to see the information with images and full explanations of examples."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6801611)

HM

Hayden M.

Director of CX

> "There are a few things that aren't as intuitive to me but it's a very small issue because it does not impact my day to day."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6329129)

AP

Aleksandra P.

Support Enablement Manager

> "Cards" not being "Pages", you're primed to separate new bits of knowledge into easily graspable chunks, thus making information easier on the user's working memory."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6442794)

HS

Hermielyn S.

customer support rep

> "when searching for a topic it was not filtered properly"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6397000)

DRV

Donnie Ray V.

Business Travel Consultant

> "You can easily locate the app by entering relevant keywords, providing seamless access to all stored data."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6479825)

UAV

Umang Atul V.

Client Experience

> "Unreliability sometimes because of unverified articles."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555163)

SD

Steve D.

Broker

> "I would have to constantly look for support put in tickets, but it makes it very easy cause we're in real estate and it is built to be in compliance with our state..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6807601)

UAV

Umang Atul V.

Client Experience

> "poor search for keywords used"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6555163)

JJI

John Jaylen I.

Customer Service Representative

> "Additionally, I appreciate how the platform encourages consistent knowledge management, ensuring that everyone on the team has access to accurate, up-to-date information..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6595036)

MF

Matthew F.

Senior Account Manager

> "Sometimes it is a pain when I'm on a webpage where I need to enter a lot of data and need to use a Guru card for a guide or reference and the Guru card blocks my view"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___5039022)

JR

Jhondel R.

Customer Service

> "It also integrates with various other tools and platforms, making it a versatile option for managing knowledge within an organization."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6419633)

WG

Will G.

Professional Services Delivery Manager

> "This means I need to rethink the organizational structure of cards to ensure a ton of information doesn't end up in a single folder making it difficult to locate stuff)"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6015715)

BS

Brenda S.

Customer Support

> "It helps me clearly handle any problem I face with customer support, making the process simple and stress-free"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___7003075)

AMM

Aelijah Matthew M.

Customer Service Representative

> "Some articles published are incomplete and has dead ends."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6598148)

JG

Jenna G.

Customer Service Associate II

> "As a Customer Service Associate, Guru helped me in my everyday tasks as it is very easy to navigate and browse specific and related guru cards that will help me to solve a..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6319030)

JE

John E.

Specialist

> "Information can sometimes be very hard to find, specially since there are a lot of same words."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6397687)

JK

Jonathan K.

Customer Service Representative

> "This is so incredibly good to set expectations about how workes should do and behave, and it's also useful as a guide to always check when you're insecure about how to..."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6398859)

LV

Lucien V.

Customer adviser

> "Sometimes there is too much in the overview which makes it overwhelming"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6337463)

AR

Albert R.

Customer Service Expert

> "Overall, Guru has solved a large area of our business in storing and organizing company information."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6784587)

Diana V.

Business Process Operations Administrator

> "Often times they don't attach and makes it hard to follow."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6396926)

Che S.

Customer Service Representative

> "Also, the integration with chrome extension really helps me to have a faster resolution in every case that I handle."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6323624)

VR

Verified Reviewer

Customer Success Specialist

> "Not the best organization in terms of UI and knowledge"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6664517)

MO

Maria O.

Training Specialist

> "We as users appreciate Guru’s ability to centralize information, making it easily accessible and searchable for team members."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6397019)

AG

Alonso G.

Customer Service Advisor

> "Sometimes I can't get the correct response about my questions."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6398052)

AJ

Amado J.

Customer Service Representative

> "It feels like all of the question can be found and answered from Guru and its a big helps to us, to give efficient and perfect service to our customer"

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6296521)

LD

Leonardo D.

Quality Analyst

> "I've been working here at Concentrix/Spotify for a few years (7, to be exact) and I can say our life was much more difficult without Guru."

[See full review](https://www.capterra.com/p/224830/Guru/#Capterra___6413566)

[View Reviews](https://www.capterra.com/p/224830/Guru/reviews/)

Sam W.

Staff Scientist

> "I reecently stumbled on a bug after Google updated - the Paperpile support team were really responsive, provided a work around and..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___6176338)

MM

Michael M.

Graduate Student

> "Sometimes I forget about this so when I download metadata from Paperpile directly, the PDF does not come along with it and I have to..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3041774)

Sam W.

Staff Scientist

> "I also love that it can change citation styles with pretty much a click of a button."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___6176338)

VR

Verified Reviewer

PhD student

> "The main issue is in organizing citations because users cannot upload a paper directly into a folder, so there is a risk of..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030605)

DB

Denisse B.

Graduate Student

> "I save time citing and I can dedicate more time to organizing and expressing my ideas. With Paperpile I can focus on what matters in..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3516892)

IW

Irene W.

PhD Candidate

> "In an opposite scenario, sometimes Paperpile is unable to add a paper to the library if you are only looking at the PDF web version..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3058984)

HA

Hajime A.

postdoc

> "Paperpile enables them to organize their article-folders very easily and make their workspace simple."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3812763)

DH

Diler H.

PhD Candidate

> "Opening papers to annotate is quite slow and my computer has problems when too many Paperpile tabs are open."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052514)

JG

Jessala G.

PhD Candidate

> "I can easily share content, I can add links to the literature on my notes and recall papers quickly, I am like the different ways of..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030240)

LZ

Lisa Z.

Physician

> "It is hard to collaborate with others sometimes since they use other reference managers and can't edit the references (though..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3031979)

MM

Michael M.

Graduate Student

> "It has helped me to organize my list of journal articles, organize and reorganize references while writing and submitting to..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3041774)

KR

Katja R.

researcher

> "For some types if content, e.g., books, PDFs, the automated population system is less accurate."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052509)

PK

Pat K.

Research Scientist

> "It downloads a reference database, provides intuitive in-text citation, flexible formatting of reference styles, and integration..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039192)

MJ

Matthew J.

Group Leader

> "Tab management is also a little buggy -- new tabs sometimes open in odd places, not adjacent to the current tab."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039016)

TS

Travis S.

Associate Professor

> "The integration with google scholar makes it easy to import references into Paperpile and the auto syncing with the iOS app makes it..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052489)

SYS

Seyed Yahya S.

Postdoctoral Associate

> "The PDF files for IEEE papers are cannot be imported automatically, this is particularly hurting STEM researchers."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030526)

DB

Denisse B.

Graduate Student

> "I love how easy it is to collect all my papers while looking for more information and allowing me to site them when I need them."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3516892)

IW

Irene W.

PhD Candidate

> "The PDF is not always attached to the Paperpile entry, especially if you have to go through a paywall to access an article."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3058984)

JC

John C.

Academic

> "Its ability to add new papers (e.g., automatically pull papers from Google Scholar) is pretty good, better than competitor's..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030335)

OM

Oliver M.

Research Associate

> "Paperpile also lacks ready/easy means to modify existing citation styles to correct punctuation issues."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3056604)

OM

Oliver M.

Research Associate

> "Ease of use for "official" features, Google ecosystem integration, collaboration allowing sharing of reference collections, hosting..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3056604)

CF

Christina F.

Postdoctoral Fellow

> "When it comes to actually creating a bibliography, I have had more issues with citations actually being correct with Paperpile than..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030330)

MJ

Matthew J.

Group Leader

> "I've used other softwares in the past -- both stand-alone (Papers) and browser-integrated (Zotero, Mendeley) -- and Paperpile beats..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039016)

TL

Tianyu L.

Student

> "I also don’t like the dark mode on the google chrome because it doesn’t work, although it works on IOS app."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039325)

Rachel S.

Researcher

> "Organize, search, and capture citations with chrome plugins makes paperpile my fav citation software."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030266)

CYC

Chang-Yu C.

PhD student

> "To sidestep this problem, I have to log out all my account and log in again just to update my bibliography."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030245)

AC

Alex C.

Grad Student

> "Tags are a big differentiator for me because it keeps everything in place while being able to search via multiple tags at the same..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039183)

LZ

Lisa Z.

Physician

> "Once, it stopped working and just gave me errors for all of the references and I had to go through and re-enter all of the..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3031979)

SN

Sarah N.

Clinical Program Manager

> "i also like the feature where you can highlight the title and copy and paste it turns it into a full citation."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030416)

LL

Liping L.

Graduate

> "However, even after using vpn, it fails to download papers directly in the paperpile."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039281)

DZ

David Z.

Graduate Student

> "Native to the cloud by design, it is something that I can take anywhere, access on any device, and use in all of my editing routines."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052971)

DD

Deanne D.

Senior Science Coordinator

> "Managing the references, bibliography, and collections of publications would be a nightmare without Paperpile."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039223)

AG

Alissa G.

Graduate Researcher

> "I use Google Drive for my cloud storage, and it's incredibly convenient to have all of my PDFs clearly labeled and easily findable."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030386)

AZ

Aly Z.

Student

> "Cannot rotate pages when viewing PDFs in Paperpile."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039521)

CYC

Chang-Yu C.

PhD student

> "I am a heavy google suite user, so the Paperpile UI integration with chrome and google doc perfectly fits my need."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030245)

BW

Bjorn W.

Assistant Professor

> "Collaborative annotations has been a “coming soon” feature for a while, and development is overall pretty slow."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039021)

RT

Rebecca T.

Graduate student

> "Really like how easy it is to add papers to your library on Paperpile straight from the browser, as well as the Google Docs plug in..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030342)

AS

Alexandra S.

Doctor

> "Can’t query folders and labels in complex way."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039433)

RF

Rafael F.

Graduate Student

> "This software integrates so tightly into punned and google scholar and makes getting the PDFs and supplemental data into an easy to..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3045140)

JC

John C.

Academic

> "The iPad version is not as robust in adding new papers."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030335)

MJ

Matthew J.

Group Leader

> "In particular, the ease with which I can add citations and PDFs from any webpage to my library on the fly is great."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039016)

DF

Daniel F.

Graduate Student

> "In research, we read many papers, but the other management systems I used (or were given for free) were so old and confusing to use..."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030379)

RB

Rena B.

Research Scientist

> "The process of citing sources and storing them has been streamlined for me in my research which saves time and money."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3060326)

SS

Saima S.

Science writer

> "Sometimes it doesn't perform as well with websites as it does with journal articles."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3061629)

TM

Tianyou M.

PhD

> "I can use my paperpile on multiple devices and they can sync everything for me"

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3069930)

CYC

Chang-Yu C.

PhD student

> "This was annoying because I usually keep two google account active, one for work and another for personal use."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030245)

AK

Ari K.

Research Scientist

> "The best parts of paperpile are its ability to import and organize papers."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039022)

Courtney C.

Postdoctoral Researcher

> "I have had some difficulty with Paperpile updates and functionality in Word."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052704)

MW

Matthew W.

Assistant Professor

> "It's also well-integrated with all of the word processing softwares I use (Overleaf, Google Docs, and Word)."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030560)

JG

Jessala G.

PhD Candidate

> "The annotation feature is glitchy and limited."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030240)

RT

Rebecca T.

Graduate student

> "Papers save as PDFs to the associated Google account which is nice as it saves space on your main drive. "

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030342)

CF

Celia F.

PhD Candidate

> "I find the system of file organization a bit clunky."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030823)

Courtney C.

Postdoctoral Researcher

> "We regularly use the Google Doc add-on and the shared Paperpile folder feature."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052704)

JL

Jenna L.

Veterinary neurologist

> "Sometimes journal articles will not be uploaded completely."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3035263)

MD

Marc D.

Graduate Student Researcher

> "Efficient and clear user interface allows for quick retrieval of information and in-depth analysis."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3034685)

CL

Catherine L.

Research Associate

> "We used Mendaley before and it has glitches."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3032720)

ES

Elissa S.

Graduate Student

> "Paperpile integrates wonderfully with Google docs, allowing easy use for managing citations."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039109)

DD

Deanne D.

Senior Science Coordinator

> "It has caused confusion with my co-editors and I always have to explain it."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039223)

CF

Christina F.

Postdoctoral Fellow

> "I definitely find it to be the least clunky citation management system in terms of finding, saving, and reading papers."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030330)

CJ

Chris J.

Student

> "It is difficult to collaborate with colleagues."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039011)

SC

Shawn C.

Graduate Student

> "Much less glitchy than other programs and imports paper metadata with much fewer errors compared to other commonly used software."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039293)

QW

Qing W.

Software Engineer

> "This is not well represented offline."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039246)

SR

Sherin R.

Fellow

> "Also love how seamlessly it can save citations, and download the pdf from the journal page w one click."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3031310)

JT

John T.

PhD student

> "Nothing stands out as something I would like to change."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3038979)

RT

Rebecca T.

Graduate student

> "Lots of tools for organization within the system, where you can organize by project."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030342)

JT

Jessica T.

Graduate Associate/PhD Candidate

> "This is understandable, but probably the only slightly annoying thing I might think of."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3039172)

SM

Sitapriya M.

Post-doctoral Research Associate

> "Paperpile helps you tag all those interesting papers without having to worry about finding a tab later!"

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052991)

CL

Catherine L.

Research Associate

> "The paper search is horrible!"

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3032720)

EC

Eric C.

Professor

> "As an academic using it to write papers and keep track of my papers it has been great."

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3052248)

JF

Justin F.

Professor

> "tricky"

[See full review](https://www.capterra.com/p/233181/Paperpile/#Capterra___3030538)

[View Reviews](https://www.capterra.com/p/233181/Paperpile/reviews/)

## User interface

[Guru](https://www.capterra.com/p/224830/Guru/)

4.85 (639)

No images or videos  
provided by vendor

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

Activity Tracking

120

Important

Guru

Top features

38/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Catalog Management
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Library
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Decision Support
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Knowledge Base Management
-   Live Chat
-   Multi-Language
-   Reporting & Statistics
-   Self Service Portal
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Surveys & Feedback
-   Tagging
-   Text Editing
-   Third-Party Integrations
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/224830/Guru/#features)

Paperpile

10/38

-   Access Controls/Permissions
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   API
-   Calendar Management
-   Catalog Management
-   Collaboration Tools
-   Commenting/Notes
-   Communication Management
-   Content Library
-   Content Management
-   Customizable Branding
-   Customizable Fields
-   Customizable Reports
-   Customizable Templates
-   Data Import/Export
-   Decision Support
-   Discussions/Forums
-   Document Management
-   Drag & Drop
-   Full Text Search
-   Generative AI
-   Knowledge Base Management
-   Live Chat
-   Multi-Language
-   Reporting & Statistics
-   Self Service Portal
-   Single Sign On
-   Social Media Integration
-   SSL Security
-   Surveys & Feedback
-   Tagging
-   Text Editing
-   Third-Party Integrations
-   Widgets
-   Workflow Management

[See all features](https://www.capterra.com/p/233181/Paperpile/#features)

### Recognition

No recognitions have been awarded to Guru

No recognitions have been awarded to Paperpile

### Deployment & support

Guru

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Paperpile

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Guru

-   By Guru
-   Located in United States
-   Founded in 2013

Paperpile

-   By Paperpile
-   Located in United States
-   Founded in

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