# Compare Wufoo vs SurveyMonkey 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Wufoo and SurveyMonkey based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/224990-253516/Wufoo-vs-SurveyMonkey

---

# Wufoo vs SurveyMonkey Features and Cost Comparison

Last updated March 15th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

WufooSurveyMonkey2/4 selected

[Wufoo](https://www.capterra.com/p/224990/Wufoo/)[4.4 (222)](https://www.capterra.com/p/224990/Wufoo/reviews/)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

[## Wufoo](https://www.capterra.com/p/224990/Wufoo/)[4.4 (222)](https://www.capterra.com/p/224990/Wufoo/reviews/)

Starting Price

$19.00/month

Value-for-Money

4.2

Functionality

4.2

Ease of Use

4.4

Customer Service

4.2

Reviews Sentiment

Based on [222 reviews](#user-reviews)

Positive

195

Neutral

22

Negative

5

[## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[4.6 (10,421)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Starting Price

$30.00/month

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [10,421 reviews](#user-reviews)

Positive

9,785

Neutral

496

Negative

140

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What’s your intended use case?

## Summary

* * *

Key features rated by users

Features selected based on 8,721 reviews from survey software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Multiple Question Types

NA

Customizable Questions

NA

Survey Builder

4.7

Data Security

NA

Anonymous Feedback

NA

83%Fit

High performer

Feature ratings

Multiple Question Types

4.8

Customizable Questions

4.6

Survey Builder

4.6

Data Security

4.5

Anonymous Feedback

4.6

User satisfaction

User satisfaction

4.4

User reviews[222](https://www.capterra.com/p/224990/Wufoo/reviews/)

Ease of use

4.4

Functionality

4.2

Value for money

4.2

Customer support

4.2

User satisfaction

4.6

User reviews[10,421](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

Ease of use

4.6

Functionality

4.5

Value for money

4.4

Customer support

4.3

Price starts from

Price starts from

$19Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

$30Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Wufoo is for anyone and everyone that has a need to quickly build amazing online forms.

Best for

SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations.

## User reviews

Pros & cons

Marvin D.

owner

> "its the best in class platform for webforms you can customize for just about any situation - can whip out a..."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___6511786)

AD

Ann D.

Project Manager

> "Wufoo feature set feels basic compared with newer form builders , advanced logic, deep..."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___7106407)

JJ

Joseph J.

Digital Marketing Consultant

> "Detailed explanation for editing field styles make the forms look professional."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___6582922)

CD

Christopher D.

Web developer

> "Embedding the forms required javascript to load, sometimes javascript files fail to load."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___6878686)

Marvin D.

owner

> "The platform has improved over time and integrates with email and payment apps."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___6511786)

KF

Katie F.

President

> "You cannot call the support team, and they do not help at all with issues and they gaslight you."

[See full review](https://www.capterra.com/p/224990/Wufoo/#SoftwareAdvice___6663027)

VR

Verified Reviewer

Manager

> "Nice tool, I like that you don't need to be techie to set up the surveys or forms, drag and drop features..."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___6538937)

KF

Katie F.

President

> "I pay for the advanced subscription, and there is no support."

[See full review](https://www.capterra.com/p/224990/Wufoo/#SoftwareAdvice___6663027)

Prudencia F.

Technician in Energy and Thermal Engineering

> "Not only that, but it also integrates well with other services like Salesforce and MailChimp, making it easy..."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___4803190)

KF

Katie F.

President

> "Terrible experience, I will be cancelling my membership and will be using another platform."

[See full review](https://www.capterra.com/p/224990/Wufoo/#SoftwareAdvice___6663027)

CD

Christopher D.

Web developer

> "A easy to use SaaS to create webforms."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___6878686)

KF

Katie F.

President

> "Customer service is a complete joke."

[See full review](https://www.capterra.com/p/224990/Wufoo/#SoftwareAdvice___6663027)

MT

Mark T.

Web Developer

> "We use Wufoo all the time, whenever we need a new form or survey we use Wufoo, it's very quick and easy to..."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___3651476)

DB

Deann B.

Communications Manager

> "While you can do a lot with building forms, it is rather difficult to learn how to build in-depth forms,..."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___3554541)

TA

TROY A.

Agency Owner

> "we like the customization making it shorter or longer if needed"

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___6183423)

JA

Julio A.

President

> "It did not work well on some mobile devices and Edge browser."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___4490627)

GP

Georgiana P.

Owner

> "The access and permission are amazing."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___4822180)

SB

Sabrina B.

Manager

> "I'm not very versed in html so it is difficult for me to figure out how to utilize the feature."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___3505574)

DB

Deann B.

Communications Manager

> "I like that you can create any type of form you want, as detailed as you need."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___3554541)

FR

Fergani R.

Digital markter

> "There is nothing about Wufoo that I dislike, except for the numerous emails they send to sell me upgrades."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___4340384)

VR

Verified Reviewer

Marketing Specialist

> "Wufoo's form building capabilities are full of features that allow you to create very targeted surveys."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___3323192)

JA

Julio A.

President

> "People could not submit their response or they got an error message."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___4490627)

AD

Alicia D.

Programs Administrator

> "Form links can be shared easily publicly."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___4551201)

VR

Verified Reviewer

Office Manager

> "I feel like sometimes building a survey or form feels clunky and not super intuitive."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___2956329)

MS

Mikhail S.

CEO

> "Nothing, Google forms offers these services for free."

[See full review](https://www.capterra.com/p/224990/Wufoo/#SoftwareAdvice___4663932)

BE

Ben E.

Director of Communication

> "It was unfortunate to discover that Wufoo maxes out at 50 lines in the 'branching & logic,' meaning I had to..."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___2370525)

SB

Sabrina B.

Manager

> "It is very easy to drag and drop to create a simple form and super easy to integrate into your website."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___3505574)

Neel R.

Finance

> "Pretty pretty expensive."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___3657470)

DB

Deann B.

Communications Manager

> "Overall it is a great product, just more help in areas would be great."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___3554541)

MS

Mikhail S.

CEO

> "Worst subscription company ever."

[See full review](https://www.capterra.com/p/224990/Wufoo/#SoftwareAdvice___4663932)

AB

Alex B.

Senior Salesforce Administrator

> "It's a great scrappy solution for entry forms that need quick and easy setup and integrations with things..."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___2439712)

VR

Verified Reviewer

A digital product cant be refunded

> "To not refund anything is really not fair."

[See full review](https://www.capterra.com/p/224990/Wufoo/#GetApp___3366931)

VR

Verified Reviewer

Senior system engineer

> "An easy tool to build forms and surveys, ideal for a person who wants to build websites"

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___3431338)

TA

Tara A.

Online Business Manager

> "The interface can be slow to respond and update."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___2446772)

SB

Sabrina B.

Manager

> "It has been very simple to use and works for what we need."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___3505574)

TA

Tara A.

Online Business Manager

> "Support used to be outstanding, however now it's not available from what I can tell."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___2446772)

CD

Clare D.

Mraketing Executive

> "I haven't needed anything from Wufoo that isn't available and it's really easy for me to show colleagues how..."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___2876586)

TA

Tara A.

Online Business Manager

> "They are not very generous with their free version."

[See full review](https://www.capterra.com/p/224990/Wufoo/#Capterra___2446772)

[View Reviews](https://www.capterra.com/p/224990/Wufoo/reviews/)

DM

DeAnna M.

Managing Director

> "The two things I liked most about Survey Monkey was the ability for people to answer surveys anonymously and the compilation of the results afterwards that..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044584)

MM

Mari M.

Comms Manager

> "Only able to have 3 devices access at once when I share the account so we always had to delete one or another each time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

SL

Shannon L.

Executive Assistant

> "The options for displaying survey results have allowed us to create easy summaries that aid in decision-making, employee reviews, and policy-changes."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574)

Dre' H.

Senior Educator Support Specialist

> "It's not hard. But I almost always select options incorrectly before I remember the settings for getting all the individual responses in a spreadsheet..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

IL

Ilaria L.

Assistant Reservations Manager

> "SurveyMonkey is a good platform if the company uses it as a basic survey tool for employees surveys. If you require more in dept information, be ready to be..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078850)

DK

Dawn K.

Director of Human Relations

> "The customization is a bit limited in terms of fonts, etc but that's not very important to me."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

CP

Christina P.

Certified Nursing assistant

> "What I enjoyed and likes most about SurveyMonkey is being able to take surveys and be able to give honest feedback so consumers don't waste their money on..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7040338)

VR

Verified Reviewer

Sr. Dir. Support and Operations

> "I also find it limiting that reminders can’t be easily set up through embedded surveys or URL-based links."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659)

CC

Chitranzan C.

Insurance Advisor

> "It is one of the greatest tools in the market that provides the best interface to receive responses for a survey and then provides accurate results based on..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221)

KC

Kenneth C.

Vice President

> "I dislike having to click "Properties" every time I want to make edits to a label; it should just pop right open."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey enabled us to collect and analyze genuine tour feedback in real time, hence enabling simple upgrading of our services and products."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

JF

Jennifer F.

Marketing Lead

> "Unable to embed surveys directly into an email, it always redirects people to their website."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

NW

Nolan W.

Head of Sales

> "It allowed us to easily reach out and connect with our customers, and prospective customers and take a survey across multiple use cases or situations...."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6813822)

SR

Samuel R.

Program Director

> "Some of the more advanced reporting options are locked unless you upgrade to one of its pricier tiers, which may not be feasible for the nonprofit budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

SV

Shameek V.

Director

> "The advanced logic features, diverse question types, and real-time analytics make it ideal for collecting and analyzing meaningful feedback. While the..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880)

Amanda C.

Young Professionals Chairperson

> "Does not help with coming up with questions, suggesting multiple choice answers, or identifying potential bias in questions."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104984)

PN

Poerwestri N.

Travel Manager

> "SurveyMonkey simplifies creating and customizing surveys so I can receive in-depth feedback from our tour clients as frequently as I would like."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6869895)

SC

Sean C.

Marketer

> "It gets expensive when you need to use advanced features, and the reporting is complicated for a layperson."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046151)

BK

Blerta K.

Language Instructor

> "It is so easy to create professional surveys on the platform that are friendly to the students and we are able to collect genuine information on our..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7112830)

KC

Kenneth C.

Vice President

> "Occasionally I won't be able to log in and then I'll have to sit and wait for an hour before the site feels like its going to work again."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

RC

Ruby C.

MARKETER

> "The site offers many question types, ready-made templates, and quick tweaks so each survey can fit a specific need."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

CB

Chelsea B.

Preop PACU RN

> "There is no go back button on response pages which can be bad if I want to change an answer."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

MM

Mari M.

Comms Manager

> "Overall it's supported us with employee engagement surveys and being able to break it down into different sections in order to understand the data more..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7041391)

CB

Chelsea B.

Preop PACU RN

> "It always makes you attempt to sign in after using and creating an account which is not something I want to do."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7104174)

SR

Samuel R.

Program Director

> "It’s allowed us to measure the impact of our program and to collect candid feedback, which we leverage to make our training sessions better."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6800665)

RC

Ruby C.

MARKETER

> "On top of that, the free tier caps both the number of questions and total responses, leaving bigger surveys stranded."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6836339)

VR

Verified Reviewer

Sr. Dir. Support and Operations

> "The platform also gives you solid options for customization, reporting, and data export."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066659)

YL

Yi L.

Compositor

> "The results can't really be exported and integration is pretty limited, too many ads telling me to get the paid plan when i'm using the basic plan"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819750)

VR

Verified Reviewer

HR Manager

> "SurveyMonkey is a good tool to use for creating employee surveys and getting feedback and even doing anonymous surveys."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7091617)

Carlie R.

Owner

> "They're a few bugs in glitches on the site."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109172)

YD

Yanatha D.

Consultant

> "For the value for money, customer support, ease of use, review feedback, sample survey design, team and employee engagement and survey creation SurveyMonkey..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7046085)

KC

Kaitlyn C.

HR Director

> "Collaborating with a large team was tricky without the Pro version, and sharing results wasn’t as smooth as Google Docs."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6819262)

SL

Shannon L.

Executive Assistant

> "I appreciate that I can copy and update previous surveys that I made, so that I don't have to start from scratch every time."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7049574)

AP

Aria P.

Manager

> "There isn't anything that stands out as a con for this software, I will say that the surveys could offer more options for customization but it isn't..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6263893)

LL

Lois L.

Office Manager

> "I've worked with it to gather information and opinons and, frankly, it helped me find the questions that I needed to ask to get the information I needed."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7074332)

Sam C.

Talent Partner

> "Interface can feel dated and slightly clunky"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7062868)

KC

Kenneth C.

Vice President

> "This is what we use for our theater auditions and it seems to keep all of the data in one place without driving me crazy."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

PD

Pat D.

Sr. Director

> "SurveyMonkey is sometimes not used often enough making it hard to justify the yearly cost to maintain"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6816437)

DS

Dominic S.

operational manager

> "It’s a dependable platform for building surveys, collecting feedback, and reviewing results without stress."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7101165)

CP

Carrie P.

Counselor

> "I have found that the cost of accessing advanced features can be a significant barrier, particularly for users on a tight budget."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6861762)

Cassandra J.

Electric engineer

> "What I like most about survey monkey is that ist great to create different types of surveys for all occasions"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7052981)

KM

Kyle M.

Roadside Network Administrator

> "It didn't always send when it said it sent, or sometimes would sent it two or three times which irritated customers"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6831867)

Gene B.

Principal Consultant

> "We have members whose native language is Spanish so it helps being able to create a multi-lingual survey. "

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7066407)

RD

Ruth D.

Designer

> "I think there should be a better design or configuration as I often get stuck."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7114319)

WB

Will B.

Short Course Manager

> "To improve I'd like to see greater AI integration and multiple choice of modes for contribution rather than just typed."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

VR

Verified Reviewer

Admin

> "Complex surveys are going to cost a little more."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7069249)

JF

Jennifer F.

Marketing Lead

> "Ease of use and flexibility with customizations, features are intuitive for create survey for leads, employees and many other groups for free."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7089217)

ML

Malachi L.

Director of African Leadership Programs

> "Export options are a little lacking in the free version."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6829192)

TZ

Tiffani Z.

Operations Manager

> "SurveyMonkey had a lot of great options for creating custom forms and surveys that I could easily link to my site or send via email."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6553608)

ML

Ming L.

Chief scientific officer

> "Free plan is limited and rather basic. Unless you are conducting surveys constantly, the monthly subscription may not be worthwhile."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6727715)

JM

Jaime M.

Regional Sales Manager

> "SurveyMonkey helps me in providing customers with further actions to address their feedback, changes that would take place and managing expectations in..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6587819)

ES

Ellie S.

Senior Marketing Campaigns Lead

> "The free plan is pretty limited and it's tough that they limit responses"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787654)

DK

Dawn K.

Director of Human Relations

> "I've used Survey monkey for both personal and work purposes and have found it to be a quick and easy way to create a survey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7078204)

DB

Damon B.

Founder

> "A bit too basic for more advanced customers communication."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6812285)

SV

Shameek V.

Director

> "In addition, templates are ample and are mostly ready to use. Like their analytics and reporting as well with real-time results and export options available."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6803880)

IN

Inamari N.

Marketing Executive

> "Free plan is limited, and advanced features can be pricey."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7014232)

KC

Kenneth C.

Vice President

> "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7099225)

AB

Ali B.

phd student

> "based on my feedback, some criticisms of SurveyMonkey include a bit sense of limited customization options for survey design and a higher price point..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4839263)

DY

David Y.

Associate Director of Performance

> "The user interface is fairly easy to navigate with very little instruction or guidance, with results submitted directly to a nominated email address which..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7044037)

DM

David M.

Director, Human Resources

> "Reporting features are difficult to extract the correct information."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6787586)

MA

Marisa A.

Hr Coordinator

> "Being able to refer back to the surveys is helpful for our accompany when making changes to policies, too."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7019042)

JJ

Janet J.

Student

> "I did not like that thought the survey was easy to create i could not use it eithout payong a 300$/yr subscription fee."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6772471)

WB

Will B.

Short Course Manager

> "SurveyMonkey is a superb tool for collecting employee feeling, and feedback."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7085275)

KA

Kalli A.

Instructor

> "Hard to get results having to go to email all the time and log in."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6801246)

AB

Ailton B.

Student

> "Positive ,I am deeply involved online with purchasing ,donating,writing in solo or team projects ,creating presentations for PowerPoint,etc..so I'm..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6593219)

Priya B.

Advisor

> "Though recently some new features with color schemes and themes have been introduced but some are very tacky and not professional enough."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6540490)

GD

Gino D.

Sales Coordinator

> "It's a powerful and user-friendly tool for creating surveys, collecting feedback, and analyzing responses, some rooms for minor improvements that can do..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6680805)

CC

Chitranzan C.

Insurance Advisor

> "The cost associated with it is high compare to others survey tools available in the market."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6805221)

Loganne D.

Ultrasound Technologist

> "Great tool to get answers from employees about workflow and products and keep it unbiased and anonymous."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7072346)

Gavin L.

Account manager

> "Collaborative working can sometimes be a little bit clunky if you have multiple people working in the same form"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6503595)

Dre' H.

Senior Educator Support Specialist

> "I used it extensively for customer feedback-type scenarios on a very regular basis and I never experienced frustration with the app."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7115628)

Precious A.

Strategy and Integration Analyst.

> "While SurveyMonkey does provide strong analytics capabilities, its reporting and analysis feature falls short when compared to specialized data analytics or..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4828411)

Harshul S.

Sr. Technical support engineer Network operations

> "The templates help a lot and most of the questions are already there, so I just drag things around and it works."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7109853)

WE

WILLIAM E.

QA Specialist

> "I suppose if I had to point out the MOST negative aspect it would be I have seen a few hidden costs."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6772710)

BM

Bianca M.

Admin Assistant

> "SurveyMonkey is my go-to tool for surveys, and I will definitely continue to utilize the platform."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7032930)

BL

Bill L.

Principal Head of Talent

> "It has limited free features and tends to have a lot of ads and makes it harder to use"

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6646683)

VR

Verified Reviewer

General Manager

> "Great way to collect data and feed back from clients, customers and employees."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7065913)

GD

Grace D.

Advocate/Facilities Associate

> "One was to register for a training and the last page of the survey monkey registration questions was very confusing as to whether my information had been..."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___4997090)

SB

Sarah B.

Marketing and Events

> "Again, it's pretty easy and that helps with some of our tech-challenged generations to also be able to go in and add their votes."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___7113293)

FD

Francois D.

General manager

> "Customer support hides behind their policy, offering no flexibility to come to an arrangment."

[See full review](https://www.capterra.com/p/253516/SurveyMonkey/#Capterra___6618658)

[View Reviews](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

## User interface

[Wufoo](https://www.capterra.com/p/224990/Wufoo/)

4.40 (222)

[SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

4.57 (10,421)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Wufoo

10/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/224990/Wufoo/#features)

SurveyMonkey

Top features

40/45

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   Alerts/Notifications
-   Anonymous Feedback
-   API
-   Customer Segmentation
-   Customizable Branding
-   Customizable Questions
-   Customizable Templates
-   Data Analysis Tools
-   Data Cleansing
-   Data Import/Export
-   Data Security
-   Drag & Drop
-   Dynamic Content
-   Email Marketing
-   Email Reminders
-   Feedback Management
-   Gamification
-   Generative AI
-   Mobile Survey
-   Multi-Channel Distribution
-   Multi-Language
-   Multiple Question Types
-   NPS Survey Structure
-   Offline Response Collection
-   Pulse Surveys
-   Question Branching
-   Question Library
-   Question Piping
-   Randomization
-   Real-Time Data
-   Reporting/Analytics
-   Response Quotas
-   Response Validation
-   Sentiment Analysis
-   Site Intercept Survey
-   Skip Logic
-   Support Audio/Images/Video
-   Survey Builder
-   Template Management
-   Third-Party Integrations
-   URL Customization
-   Visual Analytics

[See all features](https://www.capterra.com/p/253516/SurveyMonkey/#features)

### Recognition

No recognitions have been awarded to Wufoo

No recognitions have been awarded to SurveyMonkey

### Deployment & support

Wufoo

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

SurveyMonkey

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Wufoo

-   By Momentive
-   Located in United States
-   Founded in 2009

SurveyMonkey

-   By Momentive
-   Located in United States
-   Founded in 2009

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