Black Belt Membership vs Xplor Recreation: Which is a better fit?

The software is easy to use, membership tracking is excellent and when there is an issue the customer support is very responsive.

Inability to remove a student who would never return without removing the family and losing all its history.

The New design work on my iphone and Ipad Beautifully I recommend this software to all the martial arts school out there.

Christian C

Owner / Instructor

The only drawback for me was the lack of a classroom/education management component to include substantive curriculum arc planning and tracking (not just attendance).

Customer service is quick to respond when the need arises. It is great for starters as the price adjusts to your school growth.

Unable to store documents/videos for students (this is a big use case for my school). Also seemed a bit difficult to bulk add student attendance.

Great software for tracking membership, students' progress and billing.

The appearance and functionality are outstanding. Xplor staff are very responsive to any issues we have had and they take the time to make you feel like more than just another business account.

Examples include unable to uncancel an event, unable to book a program to occur twice in one day, refunds with multiple cancelled days take a lot of work.

From the system to customer service it is great. I am also a HUGE fan of our account Manager [sensitive content hidden] who has helped us a lot.

Unfortunately there can be problems with reporting and flexibility. It is also challenging to keep up with changes and testing those changes.

Experience has been great, from implementation and support to staff and client experience. Overall it has been very well received and the user friendly interface has made for a smooth transition.

Since the customer cannot submit requests for recurring rentals within the same request, it makes it very difficult for our staff to complete large contracts.

Great! love the team and overall support we have from management.

Many features are not integrated well with each other making reporting difficult, even when using custom reports.