# Compare Salesforce Starter vs monday CRM 2026 | Capterra > Unsure of what to choose? Check Capterra to compare Salesforce Starter and monday CRM based on pricing, features, product details, and verified reviews. Source: https://www.capterra.com/compare/227088-245800/Salesforce-Starter-vs-Monday-CRM --- # Salesforce Starter vs monday CRM Features and Cost Comparison Last updated April 21st, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Salesforce Startermonday CRM2/4 selected [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) [## Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.4 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Starting Price $25.00/month Value-for-Money 4 Functionality 4.2 Ease of Use 4 Customer Service 4.1 Reviews Sentiment Based on [224 reviews](#user-reviews) Positive 198 Neutral 18 Negative 8 [## monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price $12.00/month Value-for-Money 4.5 Functionality 4.5 Ease of Use 4.7 Customer Service 4.6 Reviews Sentiment Based on [463 reviews](#user-reviews) Positive 450 Neutral 8 Negative 5 ## Send this comparison chart to my inbox ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 17,855 reviews from crm software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 72%Fit Missing features Feature ratings Data Security NA Contact Management 4.7 Lead Management 4.5 Sales Pipeline Management 4.7 Activity Dashboard 4.4 79%Fit High performer Feature ratings Data Security 3.5 Contact Management 4.5 Lead Management 4.6 Sales Pipeline Management 4.5 Activity Dashboard 4.6 User satisfaction User satisfaction 4.4 User reviews[224](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) Ease of use 4.0 Functionality 4.2 Value for money 4.0 Customer support 4.1 User satisfaction 4.7 User reviews[463](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Ease of use 4.7 Functionality 4.5 Value for money 4.5 Customer support 4.6 Price starts from Price starts from $25Per User, Per Month - Free version - Free trial Price starts from $12Per User, Per Month - Free version - Free trial Best for Best for Salesforce Starter supports small and medium sized business with a simple CRM for marketing, sales, and service. Best for Best for mid and small businesses, monday CRM is a fully customizable and AI-based CRM that enables revenue to sell faster and streamline communications with innovative tools. ## User reviews Pros & cons BK Blerta K. Language Instructor > "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877) Khilah B. Owner > "I do not particularly like that there are so many features that can be used but the price to upgrade is a bit much for a..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7076699) VR Verified Reviewer App Developer > "What I liked most about Salesforce Starter was how easy it made CRM setup—intuitive interface, guided onboarding, and..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7098838) RL Rico L. AE > "Sometimes the reporting can track figures incorrectly, but not sure if that is an internal issue." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7067755) VR Verified Reviewer Salesforce Consultant > "It gives you the exposure to find out what you need as you continue to grow." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7123343) VR Verified Reviewer Advisor > "Customization options are basic." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416) VR Verified Reviewer Advisor > "Slight learning curve early, but useful once workflows are set." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7107416) BK Blerta K. Language Instructor > "Not as easy as Starter label suggests." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7138877) Jeff T. AE > "Best CRM on the market i have enjoyed using it throughout my career at multiple companies" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7091777) PB Phoebe B. Payroll Administrator > "Response was time consuming." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055) RS Rob S. Managing Director > "Its intuitive design, responsiveness, and simplicity in implementation make it a standout choice in the market. Whether you're..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5085157) MHS Mohammed Hareez S. Customer Success representative > "To be honest there is nothing i dislike about salesforce but sometimes its bit slow" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865) PB Phoebe B. Payroll Administrator > "Overall experience was okay and easy to navigate. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___7088055) HML Hector Manuel L. Bookings Office Admin > "Export data might require some experience using this app. If not used to work with SF you might find a little bit frustrated..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4768423) James W. Revenue Operations Manager > "Extremely customisable, has a wide range of features and functionality, extremely powerful In the amount of automations and..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5084445) PC Patrick C. Financial Planner > "It took too much of my time and the only way to get customer service is to hire a third party vendor to help with all aspects..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765) PW Peggie W. Acct Resolution > "Compact and streamlined which goes well with small business." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6582490) JW Janet W. Project Manager > "That they moved to lightning and it is not as good as classic" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896) DV Donovan V. Retirement Benefit Analyst II > "Salesforce starter is a great tool that we're able to utilize in our workplace." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6649475) PC Patrick C. Financial Planner > "As it can be an expensive and time consuming set-up, it was not necessary for me to have such a customizable software. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3715765) VR Verified Reviewer CEO > "Salesforce is great because you can work to keep track of real-time user and purchase analytics, customer support, customer..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4456584) LD Lisa D. Billing Administrator > "I don't like the email functionality or the notes / tasks available. " [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4839430) NB Nichole B. Owner > "It is easy to set up, use, maintain and set sales goals with it." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138) CG Clayton G. Database Manager > "It is up to us as employees to make the software work the most productive for us, and that should not be expected from us when..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#SoftwareAdvice___3264312) NB Nichole B. Owner > "It was easy to install, easy to use, and made managing sales a breeze." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6630138) RS Roberto S. Project Manager > "If you're not an admin, is difficult to know the rules behind the dashboard reports and automated emails." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3548806) VR Verified Reviewer Quality Systems Manager > "Salesforce Essentials is the best way to provide better service to our customers." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4933814) NZB Nastazija Zivaljevic B. Customer Support Specialist > "There are too many features, which at times are repetitive and sometimes not easy to find/ not distinct enough to know what to..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2966383) VR Verified Reviewer Business Operations Analyst > "It offers a range of tools and features, and can be highly customizable to fit the specific needs of businesses of various..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4605252) NN Nomava N. Freelancer > "For a limited business, over there is too much to sort through for everything we need." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3209891) AD Alexis D. Operations Direcot > "It is very handy even though it needs some expertise to set it up but don't let this stop you, their resources library is..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4745886) JW JAMES W. Sales Engineer > "Too many unused fields that muddy up the screen and info can get lost in all the blank fields." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2786888) MHS Mohammed Hareez S. Customer Success representative > "My overall experience is wonderful with salesforce" [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6681865) PS Paul S. Chief Engineer > "My biggest issue with Salesforce is that it is so big." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3007447) JL Judith L. office manager > "it is good, I like it but it is pricely." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6814031) MK Mayank K. Assistant Manager - Digital Marketing > "Role Hierarchy & Permission sets are difficult to understand and multiple roles assigning can be difficult." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2779825) Rick K. Owner > "We've been super happy with it and my personal favorite part is being able to do so much from my phone." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696) HW Heather W. Compliance Analyst > "It is overwhelming at first to get a handle on the software." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___3006744) Julio Cesar M. SALES MANAGER > "Basically, all my days at work depens on salesforce, very efficient at the moment, it also helps me out to improve my sales..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___4650211) VR Verified Reviewer HR Lead > "I also think that the knowledge articles are very hard to work with and its not really clear when they're published or in..." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2909707) JW Janet W. Project Manager > "It was much more intuitive and easier to locate information." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___6030896) MB Matthew B. Digital Engagement Officer > "It can be difficult to resolve problems without having to search for help topics." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2789605) Rick K. Owner > "It's been part of the reason we've been able to stay so organized." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___5091696) ED Elizabeth D. Marketing > "This product is not designed for the Financial Services industry." [See full review](https://www.capterra.com/p/227088/Salesforce-Starter/#Capterra___2898851) [View Reviews](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) SG Simran G. Senior Client Success Manager > "From start to finish we've slowly started bringing over our departments onto CRM - starting with customer success into sales & services and now..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) Ashley N. Founder, Marketing and Operations Specialist > "A few of the preset functionalities have a few gaps. When mporting leads from another platform, the creation log cannot backlog the original data,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7137353) AR Anais R. COO > "It works especially well for managing projects and workflows in one place. While there’s a bit of a learning curve to unlock its full potential, once..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) DM Desiree M. Founder > "That means an email about Deal A will also show up under Deal B and Deal C if the same contact is linked, which can create confusion for reps trying..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) SC Starla C. Project Manager > "I also really love the ability to track and visualize data through as microscopic of a lenses as needed with the use of custom filters and settings." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) SC Starla C. Project Manager > "Also the ability to have boards that allow you to track multiple levels of subitems currently feel very limiting as a feature." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) KT Ken T. Marketing > "The ability to tailor pipelines, automate follow-ups, and integrate with tools like Slack and Gmail has helped us streamline a lot of our manual..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) PB Patrick B. Business Development Specialist > "Something I don't like as much is the email feature, it feels clunky to me and unintuitive, and there are times where I have to write my email in a..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) KK Kadance K. Office Manager > "It’s a flexible and visually appealing platform that makes it easy to manage leads, track progress, and collaborate with my team. Once I got past the..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) SE Sandy E. Office Administrator > "I am not a huge fan that some features don't cross over between the two platforms of the CRM and work management, and also, I do wish that it was..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134737) JR Jade R. Administrative Assitant > "It's been extremely helpful in organizing my daily work tasks, tracking progress within various teams, and tracking meetings and notes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865248) SC Starla C. Project Manager > "However, that level of customization, can feel overwhelming and like it comes with confusing guardrails." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134356) PK Patrick K. Vice President at JPK and Associates, Inc. > "I can see in a flash where my prospects stand thanks to interactive status buttons ("To follow up", "In negotiation", "Won")." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7152111) VR Verified Reviewer CRM Manager > "The customer support is very weak and also there are many lags in the crm as well, it can be better in terms of UI and need in person demo to..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6602004) DM Desiree M. Founder > "Email tracking gives you visibility into when recipients open and click, which is great. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) AC Amelia C. Director of Impact > "I'm sure that monday has this capability, but it is taking me a bit longer to navigate it as it is less intuitive." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) OP Onuora P. Sales representative > "It’s especially helpful when you’re juggling multiple stakeholders or managing different stages of a project within your CRM." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) DL Dan L. Customer Care Specialist > "Initially I was intimidated and it was hard to understand, but overall its the same as other CRM software ive used but it has a built in secretary..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7022065) MM Marcelo M. CEO > "The flexibility to customize boards and automate processes makes it incredibly efficient for both strategic planning and hands-on execution." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) VK Veronika K. Administrator > "Its a bit cluttered, things are very close together and some things are difficult to access for my older coworkers." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865052) VR Verified Reviewer Virtual assistant > "While it’s not the cheapest option, the amount of organization, time savings, and team coordination it offers can make it worth the investment,..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6874146) VR Verified Reviewer Director of Sales and Marketing > "Some plug ins are difficult to integrate with Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6866193) TC Tara C. Owner > "It allows us to keep track of our clients and as a small business this is very important as it’s just the 2 of us." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865127) VR Verified Reviewer Brand and Product marketing lead > "There are too many features sometimes it looks cluttered and confused where to go and what to do and UI is also confusive" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6596662) SG Simran G. Senior Client Success Manager > "Incredibly easy to set up - within the space of 1 day you can quickly find your feet around monday crm and get it off the ground and in use, which..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134314) MP Marlon P. Owner > "The cost - I can't purchase 1 seat as I am a solo operator." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865595) OP Onuora P. Sales representative > "The interface is clean and intuitive, and I can keep everyone in the loop without switching tools." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) HF Haley F. Strategic Assistant > "I personally find the automations a little bit confusing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) KK Kadance K. Office Manager > "It makes it easy to tailor workflows to fit exactly what my team needs, while keeping everything organized and easy to track at a glance." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865049) BE Bakka E. invetory officer > "I wish they could refund me the subscription that i wasted while using this software." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6486902) VR Verified Reviewer Managing Director > "Linking that to works management has been a massive plus for us, keeping track of deals within the ops team has been a pain." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Amanda G. Human Resources Generalist > "The inability to do content searches using MondayDoc is a notable omission from Monday.com." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) VR Valerie R. Northwest Regional Manager > "I like the idea that the person who comes into my role after me will be able to access the entire history of customer interactions and be caught up." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) Amanda G. Human Resources Generalist > "There is nothing I don't like about Monday.com CRM so far, except that it doesn't integrate with our SAP product." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___5020209) AR Anais R. COO > "Overall, it’s been a really valuable tool for organizing work and improving visibility across teams." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7140202) David O. Reviewer > "It may not be the best fit for larger enterprises or organizations with more complex sales processes." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4401190) TG Taylor G. Manager, Finance and HR > "It's been overall good, a solid 7.5/10 experience - Our team is super technically adept, so we were able to get into the weeds and do some automation." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7089128) JM Jenn M. Executive Producer > "I form function is very basic and not visually appealing - I had planned to use it for lead capture of new prospects but it's pretty ugly so I'm..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3480186) KT Ken T. Marketing > "We've been using Monday.com CRM to manage our sales pipeline and team workflows, and overall it’s been a solid tool." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) Minsu K. CEO > "All board members are unable to copy workspaces." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___4416140) VR Verified Reviewer Managing Director > "The interface is clean and intuitive, so the team actually uses it every day (have lots of non techy people so this helps)." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) FA Francisco A. EA to the VP of Sales > "The way it is set up it gets to the point where you just have far too many boards and its hard to keep track of, you need boards to keep track of the..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3489840) JI Jenn I. Chief Experience Officer > "In less than a week I was able to set up the system and implement a fully automated system for deal management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) Keri K. Systems Manager > "This is generally fixable by archiving items and reducing board content, but it's one of the areas that seems a bit bogged down when we have a lot..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) VR Verified Reviewer Managing Director > "Email tracking is a big win, that's helped keep sales team honest and improved visibility a lot." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) Greg W. Operations Manager > "Invoicing tracking for multiple projects connecting to a summary or dashboard has proven to be difficult to set up." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491188) MM Marcelo M. CEO > "As a project manager, what I like most about monday CRM is how seamlessly it integrates into my daily workflow." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865111) Mohammad Bilawal B. Field and Digital Marketing Manager > "I would say as there are many functions available within Monday.com which makes it difficult for big organisations with 1000s of people to use it..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3254828) KT Ken T. Marketing > "Great UI/UX for tracking leads and stages" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865580) DT Daichi T. Business Development Manager > "We often missed our client agreement due date because there is no platform to manage it with reminder or automation." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3476501) VR Valerie R. Northwest Regional Manager > "It organizes my contacts so neatly and makes partner management less overwhelming." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) TB Todd B. Director > "Monday.com has a bigger interface, which sometimes makes it harder to put as many things on a page as I wish." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491250) DM Desiree M. Founder > "Overall, I love it and recommend it for most companies that are starting with monday.com The email functionality that it adds is great!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7134288) Sam L. Broker Associate > "Also have had some issue with tracking activities and losing some meeting notes which can sometimes be unreliable." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3499330) HF Haley F. Strategic Assistant > "The rep I spoke with was very patient with me, answered all of my questions, and even sent a video recording to explain something to help me..." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865112) JB Jenny B. Project Manager > "When you make copies, it’s a little annoying having to always delete the copy out of the copied item but otherwise LOVE MONDAY!" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487482) JI Jenn I. Chief Experience Officer > "It’s super easy to set up automations and any question I had I could do a quick Google search and an easy to follow tutorial was available." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865599) MK Macy K. Marketing Manager > "Sometimes, when you upload files, it can be a bit glitchy and takes a while for another user to see." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487171) OP Onuora P. Sales representative > "I’d definitely recommend it to anyone who wants more visibility and control over their customer journey." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7146939) Keri K. Systems Manager > "On large boards, we begin seeing glitches, like time tracking not immediately working properly." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477712) Avery C. Founder > "The functionality of Monday for the low cost is an enormous benefit to our organization." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865195) Robin L. Founder, Consultant > "The system has crashed a few times due to technical errors and we do really rely on Monday.com so that hasn't been ideal." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477294) MB Mark B. CEO > "I thought Monday CRM was very good and offered good Security, Value for Money, Customer Support, Email, Lead Management" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___7042537) MM Megan M. Business Development Managerr > "Copying subitems from board to board is a bit tricky as they go out of order." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3312995) Ava H. Staff Software Engineer > "Setting up follow-up reminders helped me stay on top of client interactions without missing important deadlines." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6556911) SL Sangwoo L. Vice President > "Pro version is losing some features such as multi-level permissions" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491450) PB Patrick B. Business Development Specialist > "Overall i have had a good experience with monday, it helps me and my team stay organized and on the same page" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865146) BT Benjamin T. Product Manager > "Lacks a good way to track activities and is buggy with a lot of data" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492545) VR Verified Reviewer Managing Director > "We've tried and failed with a few CRMs over the years but Monday has stuck which is amazing." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) EN Erin N. Partnership Lead > "I do get some error messages when trying to update tasks and change the view." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487382) PD Pat D. Sr. Director, Finance > "Monday has been easy to work with and implement, works for multiple departments across the company, and makes project tracking super simple." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6788475) LM Luke M. Owner > "Additionally, the expanded view of items is customizable but not the best." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3477851) BF Beatriz F. Mkt and sales manager > "I would like to sign up eventually because I really adapted to the tools and it has great use in daily tasks and projects management." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6512462) SW Sean W. CDO > "The mobile app is buggy and often has connection issues. " [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492795) VR Verified Reviewer Managing Director > "For sure the best part is how quickly we got it up and running, with no consultants or long setup." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6880382) TP Thomas P. Managing Partner > "Items that fall to the bottom of the lead tracking list get easily forgotten." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3492118) VR Valerie R. Northwest Regional Manager > "I think once I get into a rhythm with things it will be incredibly helpful and will make me far more efficient." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865434) VV Vyshna V. technical project manager > "I only feel bit frustrated when the Monday portal goes down, as my whole work depends on this CRM" [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3487186) AC Amelia C. Director of Impact > "The user interface is sleek and attractive, and I find the platform easy to navigate." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___6865076) SL Stephanie L. Tour Manager > "However, we had months of inconsistencies and threads not logging." [See full review](https://www.capterra.com/p/245800/Monday-CRM/#Capterra___3491242) [View Reviews](https://www.capterra.com/p/245800/Monday-CRM/reviews/) ## User interface 4.40 (224) 4.69 (463) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Activity Dashboard 207 Important AI Copilot 150 Important Alerts/Notifications 120 Important Salesforce Starter 36/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/227088/Salesforce-Starter/#features) monday CRM Top features 37/40 - Activity Dashboard - AI Copilot - Alerts/Notifications - API - Calendar Management - Campaign Management - Contact Management - Customer Journey Mapping - Customizable Fields - Customizable Reports - Data Import/Export - Data Security - Document Storage - Drag & Drop - Email Management - Email Marketing - Email Templates - Forecasting - Generative AI - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Lead Scoring - Marketing Automation - Mobile Access - Multi-Channel Communication - Predictive Analytics - Quotes/Estimates - Referral Tracking - Reminders - Reporting/Analytics - Sales Pipeline Management - Sales Reports - Segmentation - Task Management - Territory Management - Third-Party Integrations - Workflow Management [See all features](https://www.capterra.com/p/245800/Monday-CRM/#features) ### Recognition Salesforce Starter is recognized as a top-rated tool in 1 Capterra Shortlist reports monday CRM is recognized as a top-rated tool in 4 Capterra Shortlist reports ### Deployment & support Salesforce Starter Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos monday CRM Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Salesforce Starter - By Salesforce - Located in United States - Founded in 2003 monday CRM - By monday.com - Located in Israel - Founded in 2014 ## Popular Comparisons [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $25/month Price $25/month 4.2 Features 4.4 4.0 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-227088/Salesforce-vs-Salesforce-Starter) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $12/month Price $20/month 4.5 Features 4.4 4.7 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-245800/HubSpot-CRM-vs-Monday-CRM) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[4.51 (4,470)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) $25/month Price $20/month 4.2 Features 4.4 4.0 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/152373-227088/HubSpot-CRM-vs-Salesforce-Starter) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[4.40 (18,790)](https://www.capterra.com/p/61368/Salesforce/reviews/) $12/month Price $25/month 4.5 Features 4.4 4.7 Ease of Use 4.0 [View full comparison](https://www.capterra.com/compare/61368-245800/Salesforce-vs-Monday-CRM) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $25/month Price $14/month 4.2 Features 4.3 4.0 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-227088/Zoho-CRM-vs-Salesforce-Starter) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[4.31 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) $12/month Price $14/month 4.5 Features 4.3 4.7 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/155928-245800/Zoho-CRM-vs-Monday-CRM) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $25/month Price $7/year 4.2 Features 4.5 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-227088/Bigin-by-Zoho-CRM-vs-Salesforce-Starter) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/)[4.71 (738)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) $12/month Price $7/year 4.5 Features 4.5 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/204998-245800/Bigin-by-Zoho-CRM-vs-Monday-CRM) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[4.37 (5,834)](https://www.capterra.com/p/157279/Dynamics-365/reviews/) $25/month Price $50/month 4.2 Features 4.3 4.0 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/157279-227088/Dynamics-365-vs-Salesforce-Starter) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[4.53 (3,056)](https://www.capterra.com/p/132666/Pipedrive/reviews/) $12/month Price $19/month 4.5 Features 4.3 4.7 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/132666-245800/Pipedrive-vs-Monday-CRM) [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/)[4.40 (224)](https://www.capterra.com/p/227088/Salesforce-Starter/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) $25/month Price $250/month 4.2 Features 4.7 4.0 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/210630-227088/Kylas-vs-Salesforce-Starter) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[4.69 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) vs [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/)[4.81 (607)](https://www.capterra.com/p/210630/Kylas/reviews/) $12/month Price $250/month 4.5 Features 4.7 4.7 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/210630-245800/Kylas-vs-Monday-CRM)