# Compare JIRA Service Management vs AWS Management Console 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare JIRA Service Management and AWS Management Console based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/227102-229593/JIRA-Service-Management-vs-AWS-Management-Console

---

# JIRA Service Management vs AWS Management Console Features and Cost Comparison

Last updated May 18th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

JIRA Service ManagementAWS Management Console2/4 selected

[JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

[AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)[4.6 (100)](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/)

[## JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting Price

$20.00/month

Value-for-Money

4.3

Functionality

4.5

Ease of Use

4.2

Customer Service

4.3

Reviews Sentiment

Based on [770 reviews](#user-reviews)

Positive

706

Neutral

49

Negative

15

[## AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)[4.6 (100)](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.3

Functionality

4.7

Ease of Use

4.4

Customer Service

4.3

Reviews Sentiment

Based on [100 reviews](#user-reviews)

Positive

96

Neutral

4

Negative

0

## Send this comparison chart to my inbox

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## Summary

* * *

Key features rated by users

Features selected based on 4,392 reviews from it management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Patch Management

4.3

Server Monitoring

NA

Security Tools

NA

Real-Time Monitoring

4.5

Remote Monitoring & Management

5.0

\--%Fit

Missing features

Feature ratings

Patch Management

NA

Server Monitoring

4.0

Security Tools

4.8

Real-Time Monitoring

NA

Remote Monitoring & Management

NA

User satisfaction

User satisfaction

4.5

User reviews[770](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Ease of use

4.2

Functionality

4.5

Value for money

4.3

Customer support

4.3

User satisfaction

4.6

User reviews[100](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/)

Ease of use

4.4

Functionality

4.7

Value for money

4.3

Customer support

4.3

Price starts from

Price starts from

$20Per User, Per Month

-   Free version
-   Free trial

Price starts from

\--

-   Free version
-   Free trial

Best for

Best for

Jira Service Management is used by IT support teams, IT operations departments, HR departments, engineering teams, facilities managers, and enterprise organizations.

Best for

Not provided by vendor

## User reviews

Pros & cons

BT

Benjamin T.

IT-Systemadministrator

> "It integrates seamlessly with other tools in the Atlassian ecosystem and allows teams to build highly tailored workflows and automations."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7143024)

DG

Damian G.

CTO

> "Due to specific usage in company im missing a feature of sth like saving specifics tickets in kind of folder just to me or tags for better..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7112861)

EW

Emma W.

Marketing Manager

> "What I really like about Jira is the ability to create multiple boards for different teams, which keeps workstreams clearly organized and..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7099822)

EW

Emma W.

Marketing Manager

> "One challenge I’ve experienced with Jira is that, as a ticket submitter, it can be difficult to easily find and keep track of all the..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7099822)

RK

Raul K.

Group Director of Technology

> "It has a wide range of API integrations, and has excellent tools such as Confluence, Jira Software and Kanban boards that make the whole..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7037998)

AP

Adam P.

Managing consultant

> "The main drawback for me was the complexity that comes with its flexibility. While the customisation options are powerful, they can make the..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7051744)

ES

Elias S.

Marketing Coordinator

> "I like how Jira Service Management streamlines project management, support tickets, prioritization, and SLA tracking in one efficient..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7005112)

SR

Shilpa R.

QA

> "Unable to create folders or sub folders within the test cycles like how we can create for test cases in the repository"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7026090)

BL

Bruno L.

Consultant

> "It allows to easily create assets and manage portfolios, even for starters in the teams."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7138561)

AR

Arti R.

Software engineer

> "The interface feels cluttered at times, and customization options can be complex."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7138966)

VR

Verified Reviewer

Sales Director

> "Jira makes it easy for me to log insights and create tickets for my revenue operations team to act on."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7152913)

MG

Mike G.

Member of Technical Staff

> "Sometimes moving item and assigning it to different sprint from a service request is not the most convenient."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7077044)

FH

Freda H.

VP Sr. Manager Operations Technology

> "Overall JIRA service management allows increase in production, a service orientated infrastructure emerged while the company continued to..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6667712)

VR

Verified Reviewer

Talent Development Program Manager

> "Complexity begets complications sometimes… As a project admin, at times I would be overwhelmed with all of the optionality!"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7125515)

KP

Katrina P.

IT Analyst

> "It has a lot of tools like Scrum and Kanban boards, backlogs, and customizable workflows"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7049569)

Hameeda T.

Technical Analyst

> "Some advanced features are hard to configure without technical knowledge and the interface can feel cluttered"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7113498)

HN

Harshad N.

Technical Support Expert

> "Jira service management is one of the effective tools for managing and tracking the product's internal progress and reports based on bugs,..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6703913)

EW

Emma W.

Marketing Manager

> "They don’t always appear in my recent items, which makes visibility and follow-up more time-consuming than it should be."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7099822)

EAJ

Esami Allan J.

Web Developer

> "My favorite feature about Jira Service Management is automation which streamline the entire workflow ,improving efficiency."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6856000)

AR

Arti R.

Software engineer

> "Jira Service Management can be a bit overwhelming at first, with a steep learning curve for new users."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7138966)

Eric T.

Director, Digital Transformation

> "As a Atlassian shop, it was easy to integrate, provision and manage JIRA Service Management within the Atlassian platform."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7086242)

VR

Verified Reviewer

Sales Manager

> "The interface feels complex and not very intuitive, which can slow down day-to-day use."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7143131)

Swathi J.

Software Developer

> "It helps me customize workflows and automate repetitive tasks, improving the overall team efficiency."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6844026)

JaK

Jarosław K.

Director of Support Services

> "This product is also rarely able to cover your scenarios to the full unless you have an engineer ready to create 3rd party applications or..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6711708)

FH

Freda H.

VP Sr. Manager Operations Technology

> "Teams created and developed workflows with out of the box capabilities provided Intergrations of apps that prove to be necessary to achieve..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6667712)

EW

Evelyn W.

IT Assistant

> "Permission layers and admin tabs are confusing, automation rules need many clicks, and no quick auto-close after few days"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6803804)

RM

Robert M.

Cybersecurity Engineer

> "Provide great dashboards and reports that gives data needed for decision making about service operations .Its"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6862158)

VR

Verified Reviewer

Consultant

> "Perhaps too many customization options break peoples back."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6888015)

VR

Verified Reviewer

IT Operations

> "We like the admin portal and how it ties in with other Jira products such as Trello."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7129749)

DM

David M.

Director, Human Resources

> "It's very difficult to be the "administrator" and look at current tickets for your teams/staff and how many were completed, in-progress, etc."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6784296)

RR

Richard R.

IT Manager

> "Overall as a starting point, it worked, but the group as a whole needed a more elaborate solution with a focus on more detailed reporting..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6846976)

Swathi J.

Software Developer

> "Pricing is getting expensive, and reporting is flexible but can be unintuitive without add-ons."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6844026)

VR

Verified Reviewer

Hr

> "One of the best things about Jira Service Management is how organized and customizable it is."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7151026)

HH

Houcem H.

CISO

> "The biggest downside is that customization, while powerful, can be overly complex for non-technical users."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6622104)

PS

Paola S.

product designer

> "the most awesome about JIra Service Management is the design and the clarity of section of timing and scalable map of projects"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6744026)

MP

Mario P.

QA Engineer

> "The user interface is not as intuitive as I’d like, and some tasks take more clicks than necessary."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6622705)

LN

Luciano N.

Senior Film Technician

> "Really good and easy, ticketing is good and being able to allocate work & comments are helpful over long periods of time"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7109408)

CS

Carlos S.

Quality Engineer

> "The lack of possibility to integrate with sharepoint domain."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6474886)

RM

Robert M.

Cybersecurity Engineer

> "Offer robust features that helps to improve the customer experience and reduces workload on customer support team."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6862158)

NR

NehA R.

QA Manager

> "Sometimes, Jira shows loading issues when opening attachments"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6673404)

VR

Verified Reviewer

Sr People Ops

> "Overall, It's a good experience and teams definitely need a platform to receive their tickets and distribute workload among members...."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7041624)

AM

Alex M.

IT Service Manager

> "Compared to the other Atlassian products this is on the much more expensive side as you require more-and-more agents."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6441994)

Eric T.

Director, Digital Transformation

> "Being able to tie KBs to the customer interface is extremely helpful."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7086242)

AP

Amitabh P.

Technical support engineer

> "Little bit complicated platform with excessive options."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6577373)

Edward K.

App Integrations Specialist

> "The product can be configured in many different ways to support your requirements, and it's good value for small teams."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7004161)

Naveen C.

Senior Technical Manager

> "Pricing is a bit concern for businesses with limited budgets."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6640468)

MG

Mike G.

Member of Technical Staff

> "You can easily create and assign IT service request."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7077044)

MM

Madilyn M.

Senior Research Associate

> "There is a lot going on with different boards, timelines, and tickets so it can be easy to lose track of everything and for things to be..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6118182)

JM

Jessica M.

Customer Service

> "The automation features and customizable workflows have streamlined our processes and improved our response times significantly."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6646556)

AM

Antti M.

Product Owner

> "The Atlassian products don’t have that Atlassian-feel anymore to be honest."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6828649)

KP

Katrina P.

IT Analyst

> "It allows for easy project management and helps to identify bugs/issues."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7049569)

HN

Harshad N.

Technical Support Expert

> "Extremely costly for small organizations to buy and manage."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6703913)

JH

Julio H.

It analyst

> "Reliable tool for handling IT service requests and incidents. Once you get past the initial setup, it’s very efficient and helps improve..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6665532)

NT

Nathan T.

Network Infrastructure Manager

> "It's very difficult to setup requires alot of time and effort and the software is not userfriendly so if you're implenting for a team that..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4873006)

AM

Antti M.

Product Owner

> "In no time you can set up a basic customer support flow, and with time you can get highly automated customer support flows."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6828649)

Sugam P.

Project Manager

> "It feels extremely slow because there are so many repeating, mainly identical empty fields that must be filled out repeatedly."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5054864)

KS

Katie S.

Operations Manager

> "I think if they had a quick start guide for collaborative inbox, it would be a great tool for small businesses."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6881662)

GM

Gilberto M.

Technical Product Manager

> "The setup interface is clunky and unintuitive at times, for all the benefits of being a part of the Atlassian environment, it suffers from..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___3681639)

Marko S.

Director

> "I have managed to segment everything, from IT aspects to our forecasting aspects in no time."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7006258)

DS

Dayley S.

Web Developer

> "There’s always an issue when adding bulleted lists! When starting a paragraph underneath it always seems to indent it."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4928971)

AF

Adrian F.

CTO

> "The customizable workflows and powerful search functionality make it a must-have for IT teams."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6481012)

FJ

Frank J.

Network Architect

> "Some working flow is not flexsible for me， not sure whether it is a configuration issue or not？"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6141330)

JaK

Jarosław K.

Director of Support Services

> "The framework is flexible and allows it to be modified or extended through the application of 3rd party scripts or plugins."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6711708)

KB

Kirstin B.

VP Content Strategy

> "I have yet to meet a system that we cannot integrate into our jira instance."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5001509)

AH

Aaron H.

Sales and Inventory Analyst

> "The platform can scale from small teams to large enterprises, making it suitable for organizations of various sizes."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6551147)

TT

Terry T.

IT asset manager

> "The out of box feature in this module was not useful for my purposes."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6082284)

AP

Adam P.

Managing consultant

> "how well it brought structure and visibility to complex service workflows."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___7051744)

KB

Kirstin B.

VP Content Strategy

> "Setting up the workflow design is a little overwhelming for a novice user."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5001509)

JH

Julio H.

It analyst

> "The customizable workflows and automation features save a lot of time and help keep everything organized."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6665532)

FV

Filippo V.

CTO

> "It is very difficult to set up."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6796996)

AP

Amitabh P.

Technical support engineer

> "It is extremely helpful product to know the developement and bugs related progress and to keep track on all the ongoing information."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6577373)

EW

Evelyn W.

IT Assistant

> "But learning part is rough."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6803804)

PA

Peter A.

IT Asset,Configuration Manager, Service Catalog and Knowledge Manager

> "I like the fact that you pick a ticket and find all related tickets or related dependency services being affected by the incidence raised."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6584366)

MF

MARITZA F.

BILLER

> "SOME TIMES WE CAN NOT TO CONNECT TO THE SUPPORT"

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6104781)

CF

Carlos F.

Endpoint System Administrator

> "With the seamless tools imbedded in the program, it has enhance our productively and user communication."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6496603)

YS

Yuval S.

IR Analyst

> "The colors are boring, they can add more life to it."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6118822)

VR

Verified Reviewer

Junior Software Engineer

> "We can set up a new portal in minutes for every new project and easily tie the tickets to our internal Jira Software projects keeping..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___6329273)

BD

Bishal D.

Backend Developer

> "It was costly for us when we used it for the startup company."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___5097214)

LP

Lucas P.

Senior Software Engineer

> "Powerful project tracking: it provides an extensive range of tools and features to effectively manage software development projects,..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___4961179)

Melissa S.

Global Learning & Development Business Partner

> "Some features are really too basic or even missing from the instance which means you have to customize a lot and if you are not experienced..."

[See full review](https://www.capterra.com/p/227102/JIRA-Service-Management/#Capterra___3861008)

[View Reviews](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

VR

Verified Reviewer

Software Engineer

> "AWS management console is the entrance for all the AWS features, you can easily search the feature you want to use, and you can also log..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7080830)

VR

Verified Reviewer

Software Engineer

> "Sometimes the features after login is just little overwhelming and It is not clear when you need to setup 2FA or not for login."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7080830)

CQ

Connor Q.

IT Team Lead

> "From the perspective of a smaller business and a solo AWS administrator without prior experience, engaging with AWS infrastructure has..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7123960)

TK

Tim K.

Chief of Staff

> "There are some challenging user interfaces that aren't intuitive for beginners to acclimate to, which can be intimidating."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7073580)

VR

Verified Reviewer

VP of IT

> "The interface is clean, organized, and easy to navigate, making it simple to manage services, deploy resources, and monitor performance..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7092886)

BT

Bharat T.

Developer

> "Also the billing page is lost in the clutter and makes it difficult for bill management and payment even after having a great cost..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6682284)

Dhakadiya O.

Manager

> "Our comapny manages large number of real estate properties or in a say we have to keep track of large number of properties it gets..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6690955)

VR

Verified Reviewer

Senior IT Project Manager

> "Some sections, like IAM permissions or networking configurations, are not very intuitive and require a lot of clicks to get simple..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7037773)

SB

Swaibu B.

AWS Solution Architecture

> "intuitive interface simplifies managing complex cloud resources, offering easy navigation, powerful dashboards, and seamless service..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6667863)

VR

Verified Reviewer

Senior IT Project Manager

> "it can feel a bit overwhelming at times, especially with so many services and settings packed into one place."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7037773)

HV

Hrithik V.

Software Engineer - Trading Systems

> "The breadth of services is probably AWS's biggest strength - if there's something I need, there's usually already a service for it."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7167205)

Iddy H.

Solution Architect

> "The console is not well-suited for performing bulk operations, such as modifying multiple instances or resources at once."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6663386)

AKT

A. K. T.

Android developer

> "I am using the AWS Management Console is a powerful tool for managing AWS resources, last many year for manage our project."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6658479)

VR

Verified Reviewer

Software engineer

> "We may not know or may not be able to estimate budget while using and the risk is there of its going out of control."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6699999)

VR

Verified Reviewer

Web and AWS Developer

> "Overall I have good experience with aws console i hosted 13 website on different different regions and uses many services like s3 bucket..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6647127)

Qazim A.

Application Monitoring Engineer

> "It can be challenging to locate specific features or services without prior experience, especially with the frequent updates."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6669159)

ARM

Abdul Rehman M.

Software Developer

> "There are updates daily on the UI almost I can tell that a LOT of effort went into this."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7128454)

KM

Karl M.

CISO

> "There was a learning curve in the previous iteration that made the console difficult to navigate. "

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6679972)

ARM

Abdul Rehman M.

Software Developer

> "The AWS Management Console was updated a while back with new UI and it has been so much easier to use since."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7128454)

Dhakadiya O.

Manager

> "I sometimes felt complexities learing about it from IT guys and its cost can be bit complex to understand."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6690955)

JS

Jelfry S.

Salesman

> "You can virtually have access to a service that allows you to program it as you want as well to upload your own softwares too."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6682727)

VR

Verified Reviewer

Software Engineer

> "sometimes slow to load ,due to huge number of services navigation is some what complex"

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6733719)

SJ

Shubham J.

Senior Security Analyst

> "Also on-demand functionalities and pre-defined scaling of compute and storage resources further enhance cost efficiency."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6612716)

CI

Clarion I.

Software Consultant

> "Hiring help with that can be expensive since the cost of solutions architects can be expensive"

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6627345)

SA

Saqib A.

Senior Developer

> "I think I love its integration with other AWS tools to ensure seamless workflow for beginner and advanced-level users."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6669602)

RK

Ravi K.

Software Engineer

> "The interface might also be too much for a beginner to figure things out."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6674108)

SB

Swaibu B.

AWS Solution Architecture

> "The console provides a user-friendly interface that makes it easy to navigate through various services and manage cloud resources..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6667863)

NA

Niharika A.

Senior DevOps Engineer

> "Same Aws service are not available at different regions"

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6768491)

AKT

A. K. T.

Android developer

> "I am using last many years, its very useful tools for integrate and manage to our project, Its all in one package."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6658479)

SJ

Shubham J.

Senior Security Analyst

> "The cost forecast is somewhat inaccurate, it gives a tentative estimate."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6612716)

Shobhit V.

Technical Support Engineer

> "It is a powerful and comprehensive tool for managing cloud resources and user-friendly for common tasks."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6678973)

PN

Pratibha N.

Business Manager

> "It creates unnecessary icons."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6673521)

CI

Clarion I.

Software Consultant

> "You can easily add and remove resources using the console in a matter of a few clicks."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6627345)

OA

Oreoluwa A.

Creative director

> "It could be difficult to find the application you need."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6692921)

OB

Oli B.

Project Coordinator

> "Good customer support and easy to use, has a lot of features only some of which I use."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7080084)

JC

Julie C.

Owner

> "Lacking in the user friendly department and the interface is confusing"

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6624525)

JB

Jeff B.

Founder

> "AWS helped me understand my monthly data usage and billing management."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6673506)

SK

Surendhar K.

Senior DevOps Engineer

> "Manual clicks don't scale well."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6781764)

VR

Verified Reviewer

Senior IT Project Manager

> "Overall, it just makes managing AWS services much smoother once you get used to where everything is."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___7037773)

AM

Anjal M.

QA

> "It may be a bit difficult for new user to use it."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6672757)

DM

Dhavan M.

Software Engineer

> "It's a single point of access to a wide range of AWS services, allowing you to configure and monitor various components of your cloud..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___4887960)

VR

Verified Reviewer

Owner of ShadowPlayersDev

> "Its pricing could be considered a little expensive, specially when you need to use high resources. And some features are somewhat..."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6234530)

CI

Clarion I.

Software Consultant

> "I like that you can easily add resources to existing EC2 instances through the console."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___6627345)

SH

Samantha H.

Tech Lead

> "AWS is slow to get their beta products out to the public for production use."

[See full review](https://www.capterra.com/p/229593/AWS-Management-Console/#Capterra___3770616)

[View Reviews](https://www.capterra.com/p/229593/AWS-Management-Console/reviews/)

## User interface

4.47 (770)

[AWS Management Console](https://www.capterra.com/p/229593/AWS-Management-Console/)

4.60 (100)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Tracking

150

Important

AI Copilot

120

Important

JIRA Service Management

Top features

25/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/227102/JIRA-Service-Management/#features)

AWS Management Console

10/37

-   Access Controls/Permissions
-   Activity Tracking
-   AI Copilot
-   AI/Machine Learning
-   Alerts/Notifications
-   API
-   Audit Trail
-   Capacity Management
-   Compliance Management
-   Configuration Management
-   Dashboard
-   Data Import/Export
-   Event Logs
-   Generative AI
-   Incident Management
-   Issue Auditing
-   IT Asset Management
-   IT Asset Tracking
-   IT Reporting
-   Knowledge Management
-   License Management
-   Maintenance Scheduling
-   Patch Management
-   Personalization and Recommendation
-   Real-Time Monitoring
-   Real-Time Notifications
-   Remote Access/Control
-   Remote Monitoring & Management
-   Security Tools
-   Self Service Portal
-   Server Monitoring
-   Service Level Agreement (SLA) Management
-   Single Sign On
-   Task Management
-   Third-Party Integrations
-   Ticket Management
-   Workflow Automation

[See all features](https://www.capterra.com/p/229593/AWS-Management-Console/#features)

### Recognition

No recognitions have been awarded to JIRA Service Management

No recognitions have been awarded to AWS Management Console

### Deployment & support

JIRA Service Management

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

AWS Management Console

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

JIRA Service Management

-   By Atlassian
-   Located in United States
-   Founded in 2013

AWS Management Console

-   By Amazon Web Services
-   Located in United States
-   Founded in 2006

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