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High-velocity teams looking to optimize their ITSM practices eliminate silos between IT, operations, development, and business teams, resolve requests and incidents fast, and push changes with ease.
Fast moving teams of size 2 - 100
Good app for tracking tickets and issues quick and responsive. Love how can you customize the whole dashboard.
My only complaint is when custom fields are added, you have to update every field configuration you have, individually.
JIRA is super easy to use, even a beginner can adapt more quickly and it is great tool for project task management and provides good flexibility.
The platform is missing core functionality that is offered by other competitors. There are decade old feature requests that have literally thousands of votes that have yet to enter development.
I like that JIRA can be as simple or as complicated as you want it to be. I like that I can customize my dashboard and menus to my own personal liking and needs.
Custom domains, multiple email handing, enhanced portal customization, the basics... all missing.
It has an awesome and simple workflow and helps with keeping things organized and tracked. Everyone in the company picked it up pretty easily and my team of IT supports are enjoying it as well.
I think that I have a lots of experiences with previous Atlassian products and still I have problem setup this software. Mainly because each of their software have different step how to install.
Reporting bugs is super easy with Bugasura. I love the fact that there is a Chrome reporter and Android reporter that makes my job faster and easy.
If you work alone on a project, there is no need for the "My Dashboard" area. When a Bug is created it automatically shows "open" and sometimes this is not real.
Analytics reports and chart option is given , support me to write an effective bugs and assign it , Bugasura is the best and powerful bug tracking tool It has lot of great features.
Not understand in 1st look , explore bugasura button gives worst experience. Video or navigation is required to explain the tools.
If Google is = Knowledge, Apple = Bench March for Quality, Then Bugasura is = Wisdom with quality, Just close the eyes and go for it is worth investing.
The software can be slow at times, especially when dealing with a high volume of bugs. Some team members have also reported difficulty with customization and the lack of integration with other tools.
Needless to mention that the App of Bugasura is very nice and enhances the ease of ensuring the efficiency and availability of entire system.
So that we could add things live "Version" as a field. Rather than the current set of data such as the OS and Browser (which are useless for us).
Speaker 1: Hi, my name is Heena. I work at Bliss. I'm a client services lead for UK International Market. Bliss is a programmatic DSP. I use Jira as a project management platform, and I rate it four stars. Jira is basically used as a project management tool. We consider each and every programmatic booking that we get at less as a project, and at least 32 people contribute into that project. So from the pre-activation stages to activation, and then the execution, and then finally the reporting and the analytics, and we basically carry it all through Jira. And hence, it's a very important tool in our [inaudible 00:00:48]. I think Jira is very easy to use, easy to navigate, easy to train people on. No additional training is required every time someone is onboarded onto Jira. And also it also keeps logs of all the changes that happened during the project completion. And hence, it's easier to trace back the steps and identify if anything went wrong, et cetera. I think the least things are, sometimes it could take a downtime to get loaded, especially if we are working on a complex project or we have had several months of data onto the single project, then it can be a little bit lagged to download all the information.
JIRA Service Management
Top FeaturesBugasura
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