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High-velocity teams looking to optimize their ITSM practices eliminate silos between IT, operations, development, and business teams, resolve requests and incidents fast, and push changes with ease.
Developers, software project managers, software engineers, architects, and open-source contributors.
Good app for tracking tickets and issues quick and responsive. Love how can you customize the whole dashboard.
My only complaint is when custom fields are added, you have to update every field configuration you have, individually.
JIRA is super easy to use, even a beginner can adapt more quickly and it is great tool for project task management and provides good flexibility.
The platform is missing core functionality that is offered by other competitors. There are decade old feature requests that have literally thousands of votes that have yet to enter development.
I like that JIRA can be as simple or as complicated as you want it to be. I like that I can customize my dashboard and menus to my own personal liking and needs.
Custom domains, multiple email handing, enhanced portal customization, the basics... all missing.
It has an awesome and simple workflow and helps with keeping things organized and tracked. Everyone in the company picked it up pretty easily and my team of IT supports are enjoying it as well.
I think that I have a lots of experiences with previous Atlassian products and still I have problem setup this software. Mainly because each of their software have different step how to install.
It is very good for building projects and automating tasks. Very good for Java development, it integrates very well with several software, for example with Sonatype Nexus.
Maven error reporting is pretty poor, you can sometimes loose a lot of time trying to narrow down a problem.
Ease of installation, management and updating. The software is very easy to use, even for those who will use it for the first time, there is a very extensive documentation to help.
When we have Maven configuration errors, it may be difficult to solve in case of circular dependencies among the libraries.
The library dependency management is awesome. The way to define how the libraries depend upon each other is very simple and intuitive.
There is also the initial configuration that I found a little difficult and finally the error notification should be a little improved.
When working with maven along with some nice IDE like IntelliJ, you can easily setup a maven based project.
I don't like the fact that there is no option to auto-update plugins or other repositories that are installed using maven project.
Speaker 1: Hi, my name is Heena. I work at Bliss. I'm a client services lead for UK International Market. Bliss is a programmatic DSP. I use Jira as a project management platform, and I rate it four stars. Jira is basically used as a project management tool. We consider each and every programmatic booking that we get at less as a project, and at least 32 people contribute into that project. So from the pre-activation stages to activation, and then the execution, and then finally the reporting and the analytics, and we basically carry it all through Jira. And hence, it's a very important tool in our [inaudible 00:00:48]. I think Jira is very easy to use, easy to navigate, easy to train people on. No additional training is required every time someone is onboarded onto Jira. And also it also keeps logs of all the changes that happened during the project completion. And hence, it's easier to trace back the steps and identify if anything went wrong, et cetera. I think the least things are, sometimes it could take a downtime to get loaded, especially if we are working on a complex project or we have had several months of data onto the single project, then it can be a little bit lagged to download all the information.
JIRA Service Management
Top FeaturesApache Maven
Apache Maven
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