---
title: "Compare Microsoft Outlook vs Google Workspace 2026 | Capterra"
description: "Unsure of what to choose? Check Capterra to compare Microsoft Outlook and Google Workspace based on pricing, features, product details, and verified reviews."
source_url: "https://www.capterra.com/compare/227138-247901/Microsoft-Outlook-vs-Google-Workspace"
page_type: "comparison"
language: "en"
---

# Microsoft Outlook vs Google Workspace Features and Cost Comparison

Last updated September 16th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft OutlookGoogle Workspace2/4 selected

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

[## Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.5 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Starting Price

Contact vendor

Value-for-Money

4.4

Functionality

4.5

Ease of Use

4.5

Customer Service

4.2

Reviews Sentiment

Based on [2,522 reviews](#user-reviews)

Positive

2,322

Neutral

153

Negative

47

[## Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Starting Price

$7.00/month

Value-for-Money

4.6

Functionality

4.6

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [17,715 reviews](#user-reviews)

Positive

16,982

Neutral

568

Negative

165

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## Summary

* * *

Key features rated by users

Features selected based on 12,325 reviews from email management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

63%Fit

Missing features

Feature ratings

Mobile App

4.6

Inbox Management

4.6

Email Distribution

NA

Email Monitoring

4.5

Access Controls/Permissions

NA

65%Fit

Missing features

Not enough reviews

Feature ratings

Mobile App

\--

Inbox Management

4.6

Email Distribution

NA

Email Monitoring

4.6

Access Controls/Permissions

4.6

User satisfaction

User satisfaction

4.5

User reviews[2,522](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

Ease of use

4.5

Functionality

4.5

Value for money

4.4

Customer support

4.2

User satisfaction

4.7

User reviews[17,715](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

Ease of use

4.6

Functionality

4.6

Value for money

4.6

Customer support

4.3

Price starts from

Price starts from

\--

-   Free version
-   Free trial

Price starts from

$7Per User, Per Month

-   Free version
-   Free trial

Best for

Best for

Students and professionals, businesses of all sizes, educational institutions, etc.

Best for

Google Workspace is used by startups, healthcare, retailers, manufacturers, government agencies, professional services, tech companies, sales, marketing, and HR teams.

## User reviews

Pros & cons

ID

Isabelle D.

Accountant

> "The calendar funtion is especially valuable, allowing me to plan my days and weeks effectively, prioritise key tasks and ensure that all deadlines are met."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912)

Bongi N.

Financial Manager

> "The search feature does not always return the exact results I am looking for and filtering with keywords can be a bit unpleasant when it still fails to return the exact..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

RR

Rebecca R.

Production manage

> "The organization features, search tools, and cross-device syncing make it easy to stay productive and keep track of important communications and schedules. While it can..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

VR

Verified Reviewer

Administrative

> "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

LC

Louise C.

Marketing Director

> "Features like email management, calendar sharing, task tracking, and meeting coordination make it valuable for professional use. While the interface can feel complex..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389)

DE

David E.

Maintenance Tech

> "The most frustrating aspect of Microsoft Outlook is its clunky and resource-heavy interface, which can feel overwhelming compared to more modern, streamlined email..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7142375)

LC

Louise C.

Marketing Director

> "It is a powerful and reliable email and calendar tool with strong organization features, scheduling capabilities, and integration with Microsoft 365 applications."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7182389)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Older outlook had more things we coud do then newer version so sometims I still switch between both versions The app can be slow to start on older laptops and sometimes..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128726)

SR

Samm R.

Office Finance Manager

> "Outlook can be accessed using the desktop software, web and mobile devices which allows all users to determine which application best works for them and their situation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

VR

Verified Reviewer

Sales Specialist

> "I was not able to set up my company email signature without switching to the classic version of Outlook because I wasn't able to figure it out on the new Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7156652)

TK

Tim K.

Assistant Professor Emeritus

> "It filter down the important emails in the focused inbox which helps me to get better view and I can integrate it with other Microsoft 365 services which improves my..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995)

CT

Cameron T.

IT Service Desk Analyst

> "The thing I like the least about Microsoft Outlook is that sometimes performance can be slow if you have a large inboxes, and there are frequent synchronisation..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7105977)

VR

Verified Reviewer

Administrative

> "I've used Microsoft Outlook for my work purposes and I have found it as a reliable mailing software as the interface is user friendly as well as It provides the feature..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

TK

Tim K.

Assistant Professor Emeritus

> "Sometimes I experienced there is some synchronization delay occurs across different devices. When I am searching for older messages I find some inconsistence in results."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7161995)

RS

Ricky S.

VP World Class Maintenance Maintenance and Reliability

> "Perfect integration with the Microsoft 365 suite facilitates sending heavy files via OneDrive and quickly turning a client email into an urgent Teams meeting."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7181905)

RR

Rebecca R.

Production manage

> "What I like least about Microsoft Outlook is that it can sometimes feel cluttered and overwhelming, especially for new users or those with a high volume of emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

SR

Samm R.

Office Finance Manager

> "The ability to customize views and settings is great and allows each user to personalize Outlook based on their needs and preferences."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

EL

Eduardo L.

Safety Coordinator

> "While it's difficult to spot an issue with the program as the layout leaves the user with everything they may need as soon as they open the app, the variety may be..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158450)

Ryan M.

Director

> "The email organisation tools, including folders, rules, and focused inbox, help keep large volumes of emails manageable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

Ryan M.

Director

> "Occasionally the desktop application can be slow or lag when dealing with large mailboxes or many attachments."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7113586)

Sven S.

Director

> "The search function is effective, the performance is stable, and the close connection with Microsoft 365 applications adds a lot of value for business users."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

ID

Isabelle D.

Accountant

> "Sometimes, long email threads in Microsoft Office can become difficult to follow, particularly when there are multiple replies in a single chain."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7129912)

Nikolas H.

Quality Engineer

> "What I really like about Microsoft Outlook is the calendar and notification settings that are available, letting teams communicate and manage schedules."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092)

Hameeda T.

Analyst

> "It can feel heavy on slower devices, and occasional sync delays happen with large mailboxes."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

KR

Katherine R.

School Administrator

> "With Calendar integration we can manage to track all of the meetings, parent conferences and school events within one app."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481)

Nikolas H.

Quality Engineer

> "What I do not like about Microsoft Outlook is the lack of online access and slower loading times compared to other products."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7131092)

JK

Jonathan K.

Chief Marketing Officer

> "The spam filtering is also excellent, and features like shared calendars and meeting scheduling make collaborating with coworkers much easier."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7185723)

SR

Sebastien R.

CAD Designer

> "My least preferred function is that you don't have a automatic shit mail box, for all the scam automatically detected. And when you have the black background, you can't..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6811587)

BD

Barrett D.

Night Auditor

> "I enjoy that you can make folders for your emails to group them in an organized manner. Plus, I really enjoy the spam filtering because I use Outlook for work purposes..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7040904)

MA

Mohammad A.

Senior Claims Adjuster

> "Also, at times it fails to open PDF files directly, so we need to download them first to view them."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575)

BA

Brad A.

Administrator

> "The unified inbox, powerful calendar features, and seamless integration with Microsoft 365 make managing communications and scheduling both efficient and dependable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7065002)

AD

Alto D.

Operations Manager

> "It does not sync my picture in my email signature correctly and it is not user friendly when it comes to personalizing signatures and layouts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7100859)

Jhovanny A.

Receptionist- New Client Liaison

> "It dominates in its optimization: its Calander integration, email connections, communication, formatting, customizable layouts and even personalization."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7069640)

KA

Khyan A.

SDR

> "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

VR

Verified Reviewer

Administrative

> "It also provides access and connectivity within the web browsers add phone to laptop or laptop to the phone."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

VR

Verified Reviewer

IT Manager

> "The mobile app is much slower than my desktop app, often experiencing major delays in receiving emails on my phone compared to the desk top."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7066549)

KR

Katherine R.

School Administrator

> "Microsoft Outlook has been key to the daily running of our school. When dealing with teachers and parents that live in different time zones, email scheduling is a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7166481)

Kelly M.

content creator and podcaster

> "The free version has ads and collects data so there's privacy concerns. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7158541)

Bongi N.

Financial Manager

> "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

Hameeda T.

Analyst

> "Some advanced features are buried in menus, making them harder for new users to find."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

AM

Annie M.

Physician Assistant

> "I like using Microsoft Outlook because it integrates well with my workplace, and allows for easy and fast communication with colleagues as well as individuals outside..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7056549)

CJ

Cortney J.

Paralegal

> "I am frustrated that you cannot drag a PDF from an email to another window (such as Google Chrome) when this was available in previous versions of Outlook."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7064881)

Sven S.

Director

> "Outlook offers excellent organization features, including folders, rules, categories, and a very useful calendar integration."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

Osvaldo B.

Cinema oparator

> "Sometimes it's a little slow when receiving emails. When I must receive a 2 factors authentications code, I must wait for some time to complete the operation."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7061992)

Hameeda T.

Analyst

> "Microsoft Outlook has been a dependable tool for managing emails, calendars, and tasks in one organised workspace."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7122853)

Mohamed A.

quality control senior engineer

> "A bit slow: Sometimes the app takes too long to open or load, especially if I have many emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7133085)

BE

Ben E.

Marketing and communications executive

> "A benefit of outlook si using either the desktop app version or even the web version, as I find the web version easier to use and works better for my workflow."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7171155)

VR

Verified Reviewer

Emergency Planner

> "for example we receive weather and flood warnings almost on a daily basis, sometimes multiple times a day, however I can not direct these emails straight to a 'weather..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

RR

Rebecca R.

Production manage

> "It is a reliable and powerful tool for managing email, calendars, and tasks in one centralized platform."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7155131)

ES

Elizabeth S.

Administrative Assistant

> "The only thing I don't like is when composing a new email, sometimes it does not let me add an attachment until I click off of the email, and it goes to a draft and..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6627806)

VR

Verified Reviewer

Account Manager

> "I also like the auto delete feature that deletes emails related to events that you have accepted or rejected- helps to keep the inbox clean."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7010166)

AM

Anna M.

Customer Service Agent

> "Once, I tried forwarding to another inbox and I noticed they didn’t ask for enough information, so security is not the best."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130577)

AM

Ali M.

Software Manager

> "When I am handling large number of emails and calendar events, Microsoft Outlook keep everything organized in one place."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7169304)

AO

Alanna O.

Systems Analyst Trainee

> "I get a ton of emails on a daily basis and set rules so emails from specific vendors go to their own folder and don't get lost in my inbox but I've noticed it can be a..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6821178)

SR

Samm R.

Office Finance Manager

> "Microsoft Outlook is integral to our day-to-day business functioning for both e-mail, calendar and contact management."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7168186)

KKZ

Kaung Khant Z.

Senior SDN Cloud Engineer

> "I dislike its performance issues particularly with large mailboxes or when using certain features like search or calendar synchronization or internet connection is..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6651844)

Ivan A.

Human Resources Generalist

> "i like how it sends me followup reminders of any important meeting ,enjoy how i can collorbate within my co workers for meeting , it is free to use ."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7121086)

Brett S.

Corporate Paralegal

> "I've had calendar events not enter correctly even though I did everything right mechanically, for example."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7137238)

VR

Verified Reviewer

Case Manager

> "I love that I can connect to other calendars, it keeps track of all my appointments and I can access all my other Microsoft applications!"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7016380)

NG

Nathan G.

Member Service Advocate

> "At times, it can have issues getting emails as soon as they are sent, but this is likely a telecommunications issue and not indicative of a software problem."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

VR

Verified Reviewer

Product owner

> "Features like Focused Inbox, rules, and foldering help keep high‑priority messages visible while pushing noise out of the way."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7095888)

OR

Oliver R.

Senior Designer

> "The lack of ability to easily recall an email if sent to the wrong person without a little hassle to set up."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7074971)

WR

William R.

SR HR Operations Specialist

> "It’s helpful for organizing work since you can easily schedule meetings and manage emails together."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134543)

TH

Tim H.

Insight Manager

> "Sometimes it is difficult to find what you are looking for when you search through old emails - you search for a key word or subject line and it can bring back lots of..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6833437)

KA

Khyan A.

SDR

> "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

VK

Vatsal K.

SDE Intern

> "It keeps logging you out and you need to keep signing in repeatedly and you can't even disable MFA without IT admin access."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6791666)

Sven S.

Director

> "The interface is clear enough to use daily, and it helps me stay organized even when handling a high volume of messages."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7128929)

KC

Kevin C.

IT Intern

> "The more feature-packed old version is pretty much useless, as it frequently stops responding, making you have no choice, but to upgrade to the new version, which is..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6626789)

SK

Sarah K.

Case Manager

> "I like that I can keep all of my messages in seperate folders, I can add to my calendar and color code the events, and that I can send and receive emails efficiently"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6764921)

VS

Valentin S.

Sales

> "Sometimes Outlook feels a bit heavy, especially when loading large inboxes or switching between accounts."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7054248)

GM

Georgeta M.

Account Payable

> "It provides many features, you can organize all your mails, create folders, flag and mark the emails as per your needs."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6723710)

TZ

Tobias Z.

Jr ICT Officer

> "on-prem shared mailboxes do not move to new outlook properly, they become inaccessible."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7031394)

RT

Rosaide T.

Paralegal

> "Outlook seamlessly integrates with other Microsoft Office applications like Word, Excel, and PowerPoint, making it convenient to share documents directly within emails."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6653000)

RT

Rachel T.

Accounts Administrator

> "The rare instances when I'm unable to use it for some reason but these occasions are rare. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7162276)

Evan P.

Architectural technologist

> "It helps me quickly flag important emails that come in and schedule meetings"

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7189746)

RH

Richelle H.

Proposal Project Manager

> "Sometimes it can be next to impossible to find specific items in Microsoft Outlook, but I honestly feel as though that's user error. If you create folders, you have no..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844821)

TD

Teodor D.

Data Engineer

> "I used to write emails late at night and to be able to schedule emails for delivery the next morning helps me manage communications more efficiently without..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6806429)

JH

Jennifer H.

Paralegal

> "The space wasn't enough and I had to add more space to keep my emails all in one place. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7057149)

VR

Verified Reviewer

Emergency Planner

> "I like the tick function to mark when the email has been attended to and that it keeps your archived emails and if you search for it it still comes up without having to..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6844165)

DY

Dannielle Y.

Head of Family Law

> "I understand you can link more than one email address to the inbox but I find that clunky and risks if someone has access to one email inbox they have access to the..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6853919)

David F.

Business Manager

> "The software is very user friendly, despite how much functionality and complexity there is to it."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7076221)

MM

Mark M.

Global Finance Shared Services Manager

> "Additionally, sometimes it feels like Outlook tries to be "too helpful" without providing any substance (such as Viva Insights, and Copilot)."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159)

AD

Andy D.

Marketing Director

> "On the whole, i find Microsoft Outlook easy to use - the old interface was quite straightforward and whilst i'm not 100% used to the new dashboard - i think this will..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6854098)

IA

Ian A.

Director

> "The differences between the browser based interface and the desktop application can be irritating."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6777173)

MA

Matt A.

Office Support

> "The interface is smooth, the functionality is easy to understand, and teaching employees to use the program has always been agreeable."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6655071)

VR

Verified Reviewer

Swim Instructor

> "The controls are not the most user-friendly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6652383)

VR

Verified Reviewer

Clerical

> "I like that Microsoft Outlook is user friendly. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7086189)

KJ

Krysta J.

Teacher

> "It isn’t very user friendly."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6710846)

Bongi N.

Financial Manager

> "I like the fact that Outlook is integrated with not only other Microsoft applications such as Excel and Word but that there is integration with other software like..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138252)

BP

Bill P.

CEO

> "It does not integrate externally well."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7049426)

KA

Khyan A.

SDR

> "For an SDR juggling back-to-back calls and pipeline work, that integration is a real time saver."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

MN

Miguel N.

Resident

> "If you are using Windows OS, you've probably noticed that Microsoft has created many different programs that are often redundant and don't really excel at integrating..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3814156)

VR

Verified Reviewer

Software Engineer

> "The connection with other Microsoft tools also adds to the convenience."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7138300)

MK

Muhammad K.

Senior Team Lead

> "It is not much open to integration with third party add-ons."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3529397)

KA

Khyan A.

SDR

> "That reliability is what makes it valuable in a high-volume sales environment."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

TH

Teresa H.

AWS Architect

> "This software should is not integrated with open-source software, Microsoft products are falling behind on open source technologies."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___2464414)

NG

Nathan G.

Member Service Advocate

> "The easy to use Graphical User Interface makes this product easier on the eyes than the competition."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102543)

JPN

Jean-Pierre N.

Instructional Designer

> "Some features for the classic version are not easy to find and difficult to learn."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7078507)

MA

Mohammad A.

Senior Claims Adjuster

> "I have been using Microsoft Outlook for more than 5 years, and it has been very easy to use."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7134575)

HJ

Heather J.

Industry

> "It's a bit less intuitive."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7102447)

MB

Mayted B.

Medical biller and collector

> "Great experience with our easy use move around."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7118614)

WG

Wendy G.

Finance Director

> "Not always easy to see."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7107584)

MM

Mark M.

Global Finance Shared Services Manager

> "Additionally, Outlook has an easy to use, simple, no frills look that allows me, as a business user, to simply get work done. "

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6851159)

NL

Nir L.

VP R&D

> "Keyboard shortcuts are not intuitive on Mac and many things are hard to do with a keyboard only."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#GetApp___4939449)

CS

Candace S.

Assistant

> "I love how it sends messages and my emails fast and the customer service is amazing."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___6265073)

VR

Verified Reviewer

Administrative

> "Also I personally feel that customer support of Microsoft Outlook is a bit slow when it comes to assistance. And even I noticed some umm glitches and bugs after some..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7188451)

VR

Verified Reviewer

Animal caretaker

> "I have worked in tech support and it's the most reliable email that I know next to Gmail., and they just keep making it better with the addition of tools that they have..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___3621112)

KA

Khyan A.

SDR

> "Customer support is fairly passive—you don’t really engage with it unless something breaks, and when you do, it’s more self-service or documentation-based rather than..."

[See full review](https://www.capterra.com/p/227138/Microsoft-Outlook/#Capterra___7130322)

[View Reviews](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

KL

Kate L.

Sales and Marketing

> "The seamless integration between its apps makes it simple to share files, work on documents in real time, and stay connected with a team. While there are some limitations with advanced..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7187757)

JM

James M.

Sales Representative

> "The repeating subscription is not a good value to a single retail business where I only require a simple cloud storage and customer service is virtually absent where I have to contend with..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124655)

RAUL M.

Support software

> "The file sharing is seamless and secure, and the scheduling integrations between Calendar and Meet ensure that my workday remains organized and productive."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138075)

ET

Edward T.

Founder and Marketing Strategist

> "Occasional cloud sync bugs, where scheduled calendar events on one device did not synchronize with other devices, at the most inappropriate times."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7140012)

Kartikeya G.

Property Management

> "As an admin, I also appreciate the ability to manage users, aliases, groups, and security settings from a single console, which is especially helpful as we add contractors or new staff."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129217)

Marc R.

Digital Media Specialist

> "Enterprise Control Gaps: For more complex organizations, admin settings, permissions, and auditing sometimes feel less granular or intuitive than competing enterprise platforms."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

EW

Emily W.

HR Manager

> "Its suite of cloud-based applications, including Gmail, Google Drive, Docs, Sheets, Slides, Meet, and Calendar, provides everything teams need to communicate, collaborate, and manage their..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7172728)

Hallye N.

Operations Manager

> "Recent price hikes, weak offline mode, limited Microsoft format compatibility, poor customer support, and restricted meeting recording permissions."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7119503)

AF

Avery F.

Artist and Tour Manager

> "I can read an email in Gmail, add an appointment to Google Calendar in one click, and open a collaborative document in Google Drive without ever changing environments."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7163613)

CS

Chelsea S.

Sales

> "One downside of Google Workspace is that it can feel limited compared to desktop apps, especially for advanced features, and working offline isn’t always smooth or reliable when you need full..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7116507)

AG

Adrian G.

Project Coordinator

> "It stands out for how seamlessly it connects teams, allowing work to move forward without delays or version confusion. While it may not replace every advanced desktop tool, its simplicity,..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124073)

Riya D.

Data Analyst

> "Google Sheets can’t properly handle true data scaling; laggy or it’ll often just crash if you start pushing really massive data sets, complicated lookup formulas or fancy array formula."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7180358)

VR

Verified Reviewer

Owner

> "The integration across apps like Docs, Sheets, and Drive helps streamline workflows and improve productivity. While there are occasional limitations with advanced features and offline..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7144695)

BT

Brigitte T.

HR Manager

> "One downside of Google Workspace is that some features can feel limited compared to more advanced desktop applications, especially for complex data analysis or formatting."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

JW

Jan W.

Energieberater

> "This integration streamlines workflows, enhances security, and simplifies management, making it highly efficient for teams that are already invested in Google Workspace."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7164319)

RK

Ross K.

Chiropractor

> "The only thing that comes to mind is the recent change of the logos, especially the logo for sheets - it takes me slightly longer to recognize it when scrolling the dropdown menu… but this is..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7156615)

VR

Verified Reviewer

Senior Product Assurance Engineer

> "The integration across Gmail, Drive, Meet, Calendar, Docs, Sheets, and Slides enables teams to work together in real time, whether in the office or remotely."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7184103)

VR

Verified Reviewer

Marketing Manager

> "The amount of tech support we needed with outgoing and incoming server issues, loss of emails and the mess we made whenever we had to set up a new compuyter and transfer over the employees..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7091353)

VR

Verified Reviewer

Student Ambassador

> "Applications such as Gmail, Google Drive, Docs, Sheets, Meet, and Calendar make communication, file sharing, and scheduling very efficient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7175188)

Blake A.

IT Technician

> "Gmail also just doesn't have the same depth as Outlook when it comes to calendar integration and scheduling in a professional environment, which comes up more than you'd think."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7177566)

KS

Kristopher S.

Emergent Bilingual Instructional Specialist

> "We give classes through Google Meets, and the top-tier version of Google Meets available to us is great for making classes as interactive as possible with whiteboard drawing capabilities for..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7139751)

VR

Verified Reviewer

Director

> "The email client feels clumsy when compare to Microsoft Outlook desktop, with limited lists of email's displayed within a single view, making multi-select of thousands of message more tedious..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7077339)

CQ

Connor Q.

IT team lead

> "Their suite is tightly integrated across Drice, Gmail, Docs, sheets and Calendar - meaning teams can move efficiently between tools and services without having to switch platforms or..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7132503)

Donna C.

Hr

> "I also found that some features were not always as advanced as desktop based Microsoft Office tools, especially for more detailed formatting or complex spreadsheets. While it is very easy to..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7151398)

Riya D.

Data Analyst

> "Real time collaboration works seamlessly, makes drafting data dictionaries, ad-hoc data request management and keeping the team outside of data updated with reporting timelines a breeze, all..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7180358)

JS

Johnathan S.

Database Developer

> "The one downside of Workspace is the price - high for additional seats and cloud storage. Besides popular apps like Sheets, Drive, and Docs, it is really difficult to integrate others of them..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7047759)

DN

David N.

IT Operations Manager

> "It provides email, calendar, chat, file storage/sharing, and video conferencing services all bundled together for a reletively decent price her user account."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7127986)

SF

Sandra F.

Educator

> "Working with Microsoft Office files can cause formatting issues, especially with complex layouts or macros, which can frustrate teams collaborating with Office-heavy partners.​"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

DS

Daniel S.

Manager

> "I’ve used Google Workspace across a few different things running email and day to day operations for my car dealership, personal projects, and even as an SMTP provider for sending marketing..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7178867)

CQ

Connor Q.

IT team lead

> "whilst being excellent for collaboration, it isn't quite as powerful as the desktop counterparts and provides some headaches as an administrator when navigating depth and access controls."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7132503)

Natalia M.

Licensed Clinical Psychologist

> "Google Workspace makes my job easier and reduces redundancy and fragmentation because it's a suit with several tools in one place (email, calendar, telehealth, Google Sheets, and more)."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

Aachal S.

Innovative Product Management Specialist

> "Google Sheets is not powerful like Excel for heavy data analysis of user metrics. When internet is gone, it is hard to edit files even with offline mode."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7084472)

JW

Jan W.

Energieberater

> "This deep connectivity allows easy access to other Google services, such as Google Drive, Google One, and Gmail, creating a unified and scalable environment."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7164319)

SF

Sandra F.

Educator

> "Integration with some external calendaring and device-management tools is not always smooth, and admins sometimes report limitations with MDM and certain third‑party systems."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7049707)

Opeyemi K.

Legal Officer

> "What i like most about Google workspace is its seamless connection across all its apps, it makes document management and teamwork flexible and efficient"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7130840)

PU

Philipp U.

Lead Engineer

> "For example, when setting up a new group, the default settings leave multiple security gaps that are easily overlooked when someone not so eagle eyed sets one up - stuff like letting the..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7070053)

MB

Mapy B.

Student

> "It’s especially strong for academic work, shared projects, and cloud‑based workflows. While offline reliability and storage tiers could be improved, the overall experience is efficient,..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7139292)

RG

Rene G.

Quality Assurance Supervisor

> "While using Google Workspace for my BCIT online courses, I noticed that some advanced formatting or features in Docs and Sheets are not as robust as traditional desktop software."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7087439)

Marc R.

Digital Media Specialist

> "Real‑time collaboration across Docs, Sheets, and Slides fundamentally changes how teams work together—feedback is immediate, version control is seamless, and work moves forward without the..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

VR

Verified Reviewer

Vice President

> "It can be a bit costly adding members to your business plan and some of the Google apps feel like they have less features that the Microsoft options."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7115469)

Natalia M.

Licensed Clinical Psychologist

> "The cloud storage is also handy to further ensure HIPAA compliance. And finally, Google Workspace integrates with add-ons like Paubox, making email even more secure."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

Rishi Teja M.

Research Intern

> "I still have to export certain reports to Excel for a few stakeholders who need advanced pivot functionality, which is a bit annoying."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7150876)

AG

Adrian G.

Project Coordinator

> "The cloud-based architecture ensures accessibility, scalability, and automatic synchronization across devices without the need for complex infrastructure."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7124073)

VR

Verified Reviewer

Brand Manager

> "What I don’t love is that sometimes it feels a bit limited, especially in Docs and Sheets. If you’re trying to do something more complex or detailed, it doesn’t always have the same depth as..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120759)

RM

Rebekah M.

Bookkeeper

> "I use Google everyday in my job, especially sheets and docs, it is the best way to manage projects and store info for our business."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120255)

VR

Verified Reviewer

CEO

> "The way you have to edit some settings to get to certain things, set up emails, unless you know what you're doing, it can be quite confusing."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7152482)

SS

Saniya S.

Healthcare

> "Google Workspace is a collaboration powerhouse because it lets teams edit the same file at once, ending the mess of "version 1, 2, 3" email attachments."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7134400)

OM

Oliver M.

SEO Lead

> "From time to time I will be randomly signed out from my Google Workspace account which can be frustrating if it happens during a video call with a client."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7186906)

Marc R.

Digital Media Specialist

> "Strong Integration Across Tools: Gmail, Calendar, Drive, Meet, and Docs all worked together smoothly, which reduced friction and kept workflows efficient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7147200)

VR

Verified Reviewer

Software Support

> "Some advanced spreadsheet functions don’t translate as cleanly from Microsoft Office files, leading to occasional errors when importing and exporting documents."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7089629)

HG

Hollie G.

Office Manager

> "I love to use Google workspace with our company as it just makes it simple to share documents on shared drives which I can have separate shared drives that have custom list of people that can..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7137097)

Falak N.

Account Manager

> "Price is on the high side for smaller teams each year Another time the admin dashboard is really confusing to replace configuration or add another user email."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7186394)

JH

Julia H.

Administrative Assistant

> "Great having items uploaded to my drive and the ability to share the documents with others and giving others the ability to edit if needed or only view."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7143116)

VR

Verified Reviewer

Art

> "The things that I don´t like too much are the high dependency on a stable internet connection, limited offline functionality, and potential formatting issues when editing Microsoft Office..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7094552)

Branko J.

Sales Operations Associate

> "Gmail, Drive, Docs, Meet, and Calendar work well together, so sharing files, editing in real time, and staying organized is very convenient."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7135176)

AF

Ana F.

Project Assistant Intern

> "Sometimes organizing files in Google Drive can get a bit overwhelming, especially when working on multiple projects at once."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121099)

BT

Brigitte T.

HR Manager

> "The ability for multiple team members to work in real time on documents, spreadsheets, and presentations greatly improves efficiency and communication."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

BT

Brianna T.

Lead Editor

> "It doesn't offer that much more (from what I can tell) than a regular Gmail account, and it can actually be confusing to navigate when you first sign up."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125237)

Jerrid C.

CEO

> "Gmail, Calendar, and Meet work especially well together, so scheduling client calls, sending follow-ups, and keeping everything organized feels fast and straightforward."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7143586)

Darren B.

Admin

> "its a bit clunky and its mergablity with microsoft isnt great with adons costing and can be limited when compaired to desktop versions"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7179899)

VR

Verified Reviewer

App Developer

> "What I like most about Google Workspace is its seamless integration of apps, real-time collaboration, and cloud-based accessibility."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7123433)

VR

Verified Reviewer

Presidenr

> "Admin settings and permission controls can also feel overwhelming at times, particularly for organizations managing many users."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7117475)

JP

Jonathan P.

Digital Content Specialist

> "Love the way it provides me all the tools for the productivity in one platform and The real time collaboration is really impressive which makes sure everyone stays on the same page."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7163021)

MMJ

Medina- Maldonado J.

Graphic designer

> "One the the bad side of google workspace is that its storage can fill up quickly as it is not wide enough."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7136154)

RS

Radha S.

Legal Assistant

> "Tools like Gmail, Docs, Sheets, Drive, and Meet work seamlessly together, making it easy to communicate, share files, and collaborate efficiently across teams."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121769)

VR

Verified Reviewer

Developer

> "Additionally, while the tools are powerful, the lack of advanced formatting options in Google Docs and Sheets compared to dedicated software can be limiting for complex documents or..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6565599)

SG

Shea G.

Counselor

> "I have access to file sharing and cloud storage as needed, am able to schedule as needed, and haven't had a single bug or issue in the almost year I've been using it."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7134302)

MR

Meredith R.

Owner

> "A very small caveat is that it was tricky to change my business/user image/profile pic, but that could be user error."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7142617)

KE

Karissa E.

Program Director

> "Between the ability to audio merge, collaborate on docs, slides, and sheets- this product is made for teams to collaborate!"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7162685)

SI

Stefano I.

Electronics engineer

> "The only disadvantages I can see are a cost plan not always clear (when you remove a user you still have to manually reduce the number of users or you will continue to pay for him/her) and..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6641150)

AM

Ajah M.

Digital Interior Design Consultant

> "I also really value that the Pro version integrates with NotebookLM, which has been a game changer for organizing ideas, streamlining workflows, and thinking through projects at a higher..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

IZ

IQBAL Z.

MD

> "It also relies heavily on an internet connection, which can limit productivity when connectivity is poor."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7162965)

DN

David N.

IT Operations Manager

> "The entire suite of applications is very efficient and works well and covers all the standard day to day business productivity tools most commonly needed. If you're a SMB this is a very good..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7127986)

VR

Verified Reviewer

ICT Center Director

> "Limited functionality for advanced users, dependence on Internet connectivity, storage limitations, learning curve for some admin features, pricing for enterprises, and compatibility Issues."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6598601)

VR

Verified Reviewer

Owner

> "It provides an intuitive, cloud-based environment that makes collaboration seamless, especially through real-time editing and easy file sharing."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7144695)

Portia A.

Nurse

> "Sometimes it can be a bit confusing to organise files, especially when things get mixed up in different folders."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7131681)

RS

Radha S.

Legal Assistant

> "I also really appreciated the cloud‑based access and reliability—being able to work from anywhere, on any device, with automatic saving and version history brings a lot of peace of mind."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7121769)

HZ

HOSS Z.

Owner

> "The admin/settings area also isn’t very intuitive for nontechnical users; there are a lot of options buried in different menus, so it takes a while to figure out where everything is."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7058761)

AM

Ajah M.

Digital Interior Design Consultant

> "Google Workspace has become the foundation of my day-to-day operations and plays a major role in how I deliver a seamless experience to my clients."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

Natalia M.

Licensed Clinical Psychologist

> "It often does not capture what I want to say, and it's also not in my typical font and size settings."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

VR

Verified Reviewer

Director

> "As a native MS Office user from '95 to present, I find Google Workspace to be familiar in layout, and all products are designed intuitively."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7077339)

VR

Verified Reviewer

Automation

> "Sometimes the interface can feel cluttered with too many apps."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7137583)

LH

Luke H.

Financial Advisor

> "With this software, I can create presentations direct in our web browser."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7038652)

VR

Verified Reviewer

CEO

> "Additionally, the interface can feel cluttered at times, especially when managing multiple open tabs or apps simultaneously."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6527380)

VR

Verified Reviewer

Developer

> "Google Workspace’s intuitive design and accessibility from any device make it an invaluable tool for productive and efficient work."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6565599)

MS

Maddie S.

CEO

> "The interface, while familiar, is not intuitive, making simple tasks unnecessarily complicated."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6542934)

Muqtada J.

control and system

> "The integration with other Google services like Gmail and Calendar enhances productivity, and the user interface is straightforward and intuitive."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6538359)

KN

Kristen N.

Marketing Manager

> "The one tool that we didn't find helpful within the Google Workspace is the Google Chat."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6712683)

BT

Brigitte T.

HR Manager

> "The seamless integration between tools like Gmail, Drive, and Calendar also helps keep everything organized in one place."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7129879)

MK

Madu K.

Proprietor

> "Complication of API integration, Lack of a proper working Gmail web interface."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7045876)

VR

Verified Reviewer

Student

> "The integration between Gmail, Meet, Calendar, and Drive is one of the best parts of the platform."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7151593)

AP

Arianna P.

Sales Development Rep

> "I don't like how compatible it is with other products and integration issues. "

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6508311)

Austin L.

Data Quality Analyst

> "This is the right enterprise system for implementing most tasks and projects and can be easily integrated with Gmail, Drive and Google Calendar."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7135120)

ZW

Zackary W.

Owner

> "Integration issues doesn't work well with others"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6561575)

Prasanjeet S.

CRM executive

> "Smooth integration between Gmail, Drive, Docs, Sheets, Meet, and Calendar."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7184146)

BG

Belal G.

Editor and videographer

> "The negatives are the lack of software integration in one place in Android"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6461633)

Natalia M.

Licensed Clinical Psychologist

> "Google Workspace makes my job easier as a health care professional."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120571)

AJ

Alisha J.

CEO

> "Not so easy to import items from other platforms"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6652699)

LN

Lee N.

Business Administration Support

> "It is user friendly and logical in how it works plus if there's something you can't work out its simple to find answers or tutorials with a google search."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7053334)

CB

Carolyn B.

Owner, President

> "The transition was pretty hard for our company."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6798065)

DM

Devin M.

Owner

> "Greatly needed and highly appreciated as well as the level of detail in the coding made my life way easier!"

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7064315)

SW

Sagan W.

Manager

> "It has the tendency of looking extremely basic and not being able to do anything intricate."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6475533)

VR

Verified Reviewer

Director of Market Research

> "The entire suit is so well connected that it makes your job easier."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138796)

NV

Nitin V.

Student

> "It is very basic."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6517841)

AM

Ajah M.

Digital Interior Design Consultant

> "Google Workspace has become the foundation of my day-to-day operations and plays a major role in how I deliver a seamless experience to my clients."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7125044)

EW

Emma W.

Assistant Manager

> "frustration with Google Workspace support: long waits, ticket-only support at lower tiers, difficulty getting human assistance."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7044973)

RP

Ramachandra P.

Marketing

> "Google offers a variety of popular services like Gmail, Google Maps, Google Drive, Google Photos, and Google Docs that have become integral tools for both personal and professional use."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6582654)

AS

Amber S.

Business Administrator

> "I’d say the biggest downfall to Google Workspace is the lack of customer support."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7120142)

AH

Anthony H.

Systems Administrator

> "Google has a ton of detailed but succinct documentation available online that walks you through everything step by step. If this is not enough to help you, Google Admin's built in customer..."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6606223)

AP

Absana P.

Tier III Technician

> "The lack of customer support, there is no one to talk to but an AI bot if there are issues and reaching actually help was difficult."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7071984)

RAUL M.

Support software

> "Support is generally reliable, with a comprehensive help center and community forums that solve most technical issues instantly."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___7138075)

JM

Jane M.

Owner.Provider

> "There is no way to contact customer service, so my only recourse is to challenge the charge on my card each time it comes up."

[See full review](https://www.capterra.com/p/247901/Google-Workspace/#Capterra___6679748)

[View Reviews](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

## User interface

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

4.54 (2,522)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

4.70 (17,715)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Activity Dashboard

150

Important

AI Copilot

120

Important

Microsoft Outlook

11/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/227138/Microsoft-Outlook/#features)

Google Workspace

Top features

27/50

-   Access Controls/Permissions
-   Activity Dashboard
-   AI Copilot
-   AI Sorting
-   AI Text Generation
-   AI Text Summarization
-   AI Text-to-Speech
-   Alerts/Notifications
-   API
-   Apple Calendar Integration
-   Archiving & Retention
-   Attachment Search
-   Autonomous Task Execution
-   Autoresponders
-   Campaign Analytics
-   Campaign Management
-   Canned Responses
-   Chat/Messaging
-   Collaboration Tools
-   Contact Management
-   Cross-system Integration
-   Customer Segmentation
-   Customizable Fields
-   Customizable Forms
-   Customizable Templates
-   Data Recovery
-   Drag & Drop
-   Email Automation
-   Email Distribution
-   Email Marketing
-   Email Monitoring
-   Email Templates
-   Email Tracking
-   Generative AI
-   Gmail Integration
-   Inbox Management
-   Microsoft Outlook Integration
-   Mobile App
-   Multiple User Accounts
-   Predefined Rules
-   Prioritization
-   Queue Management
-   Real-Time Analytics
-   Real-Time Monitoring
-   Real-Time Reporting
-   Reporting/Analytics
-   Response Management
-   Routing
-   Search/Filter
-   Shared Inboxes

[See all features](https://www.capterra.com/p/247901/Google-Workspace/#features)

### Recognition

No recognitions have been awarded to Microsoft Outlook

Google Workspace is recognized as a top-rated tool in 1 Capterra Shortlist reports

### Deployment & support

Microsoft Outlook

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Google Workspace

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft Outlook

-   By Microsoft
-   Located in United States
-   Founded in 1975

Google Workspace

-   By Google
-   Located in United States
-   Founded in

## Popular Comparisons

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

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Contact vendor for pricing

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4.5

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[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

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4.6

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[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

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Contact vendor for pricing

Price

$6/month

4.5

Features

4.6

4.5

Ease of Use

4.5

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[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

[OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/)

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4.6

Features

4.4

4.6

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/161304-247901/OneDrive-vs-Google-Workspace)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

[Yahoo Mail](https://www.capterra.com/p/266980/Yahoo-Mail/)[4.23 (861)](https://www.capterra.com/p/266980/Yahoo-Mail/reviews/)

Contact vendor for pricing

Price

Contact vendor for pricing

4.5

Features

4.1

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/227138-266980/Microsoft-Outlook-vs-Yahoo-Mail)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/)

$7/month

Price

$6/month

4.6

Features

4.6

4.6

Ease of Use

4.5

[View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

vs

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Contact vendor for pricing

Price

$1/month

4.5

Features

4.4

4.5

Ease of Use

4.4

[View full comparison](https://www.capterra.com/compare/174694-227138/Zoho-Mail-vs-Microsoft-Outlook)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

vs

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Price

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4.6

Features

4.3

4.6

Ease of Use

4.1

[View full comparison](https://www.capterra.com/compare/1167-247901/SharePoint-vs-Google-Workspace)

[Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[4.54 (2,522)](https://www.capterra.com/p/227138/Microsoft-Outlook/reviews/)

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Contact vendor for pricing

Price

$9/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/132996-227138/brevo-vs-Microsoft-Outlook)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

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Features

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4.6

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Contact vendor for pricing

Price

$12/month

4.5

Features

4.5

4.5

Ease of Use

4.6

[View full comparison](https://www.capterra.com/compare/136603-227138/MailerLite-vs-Microsoft-Outlook)

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/)

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$29/month

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4.6

Ease of Use

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