# Compare Microsoft Word vs Papercloud 2026 | Capterra

> Unsure of what to choose? Check Capterra to compare Microsoft Word and Papercloud based on pricing, features, product details, and verified reviews.

Source: https://www.capterra.com/compare/227146-10006907/Microsoft-Word-vs-Papercloud

---

# Microsoft Word vs Papercloud Features and Cost Comparison

Last updated April 8th, 2026

Provider data verified by our Software Research team, and reviews  
moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/)

Your comparison:

Microsoft WordPapercloud2/4 selected

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.7 (2,858)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.2 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

[## Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.7 (2,858)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Starting Price

$9.99/month

Value-for-Money

4.4

Functionality

4.7

Ease of Use

4.6

Customer Service

4.3

Reviews Sentiment

Based on [2,858 reviews](#user-reviews)

Positive

2,758

Neutral

82

Negative

18

[## Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.2 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

Starting Price

£75.00/month

Value-for-Money

4.2

Functionality

4.1

Ease of Use

4.3

Customer Service

4.4

Reviews Sentiment

AB

TL

Based on [104 reviews](#user-reviews)

Positive

87

Neutral

16

Negative

1

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## Send this comparison chart to my inbox

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

## Summary

* * *

Key features rated by users

Features selected based on 29,625 reviews from document management software users.  
about the Fit Score methodology.

Fit Score methodology

Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about.

  

If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology

\--%Fit

Missing features

Feature ratings

Document Editing

4.8

Secure Data Storage

NA

Document Storage

4.6

Email Management

NA

Mobile Access

NA

\--%Fit

Missing features

Feature ratings

Document Editing

NA

Secure Data Storage

4.7

Document Storage

4.7

Email Management

NA

Mobile Access

NA

User satisfaction

User satisfaction

4.7

User reviews[2,858](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

Ease of use

4.6

Functionality

4.7

Value for money

4.4

Customer support

4.3

User satisfaction

4.2

User reviews[104](https://www.capterra.com/p/10006907/Papercloud/reviews/)

Ease of use

4.3

Functionality

4.1

Value for money

4.2

Customer support

4.4

Price starts from

Price starts from

$9.99Flat Rate, Per Month

-   Free version
-   Free trial

Price starts from

£75Per Month

-   Free version
-   Free trial

Best for

Best for

Companies requiring document generation, management and sharing.

Best for

IFA Businesses (Independent Financial Advisors), Insurance Companies, Healthcare Businesses, Accountants, Property / Real Estate Companies, Bakeries, Logistics Businesses, Schools, Legal, Compliance

## User reviews

Pros & cons

DS

Dusiant S.

System engineer -QA

> "Microsoft Word is a highly versatile and industry-standard word processing tool, offering extensive capabilities for creating, formatting, and collaborating on..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

TV

Tanner V.

wef

> "you already have embedded yourself into nearly every business and educational OS, why keep raising prices and pay-per-month, just to squeeze out some extra money this..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113589)

DS

Dusiant S.

System engineer -QA

> "Collaboration Features: The "Track Changes" and commenting tools are used extensively to enhance collaborative editing, ensuring smooth workflows on group projects and..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

DH

Denise H.

legal assistant

> "Sometimes Microsoft crashes while I am working on a document and then doesn't save it correctly or even when I do save it, it doesn't save and I have to restart the whole..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113290)

SW

Sarah W.

Owner

> "My favorite thing about Microsoft Word is the ability to edit each letter and keep them in a file to where I can also send them at any time!"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173554)

BK

Blerta K.

Language Instructor

> "It is the industry standard for word processing, but syncing conflicts between different teachers' desktop versions can be highly frustrating."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7124065)

DS

Dusiant S.

System engineer -QA

> "Document Formatting & Creation: I have utilized Word to create polished, professional documents, utilizing varied page layouts, headers, footers, and tables of contents."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

BA

Beth A.

Copywriter and marketing consultant

> "The main drawback for me when using word is how uncollaborative it can be for editing a written document as a team, especially when compared with other options like Google..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7029463)

BL

Brooks L.

Insurance Sales Representative

> "The process and workflow are also smooth because features like auto-save, spell check, and formatting tools help reduce mistakes and keep documents organized while saving..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7163216)

VC

Vicente C.

Quality Tech

> "What I like least about Microsoft Word is its auto formatting and AI interference that fights against what users actually wants."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7094706)

DS

Dusiant S.

System engineer -QA

> "It is a vital tool for workplace productivity, with advanced features such as tracking changes, mail merge, and customized templates, often essential for academic and..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165)

Carol M.

College Student

> "I was having a particularly hard time being able to export my poems for this last semester as PDFs and still have them retain custom fonts that I downloaded. Though I did..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853082)

CT

Cameron T.

IT Service Desk Analyst

> "Microsoft Word also has a wide range of templates that an allow you to make your own processes and workflows for any project / work you want to start or document which..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7105494)

GS

Gareth S.

Area Inclusion Worker

> "The choice of fonts is seemingly neverending and mind numbingly dull at the same time. And therein lies the problem; it's easier to acquiese into it's rigid formatting..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134550)

JJ

Jon J.

HR Coordinator

> "From basic documents to complex editing, team collaboration, tracking changes and edits it works smoothly and collaboratively in real time."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080255)

AT

Anna T.

Credentialing Specialist

> "Sometimes getting things to align and format correctly is a pain and if you type one thing off it throws the entire document off."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7132192)

MM

Matthew M.

Holistic Nutritionist

> "It has strong spellcheck and grammar support, a professional look and feel, and plenty of templates for resumes, letters, and reports."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7136023)

RM

RJ M.

Safety Manager

> "Do not like the way Microsoft has pivoted towards subscription services and have used Notes or Google Docs more often if push comes to shove"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7074892)

RM

Renee M.

Paralegal

> "Microsoft Word is a good word processing program and I do like that you can export documents into pdf documents, email and share a document from within the program. "

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7083084)

Carol M.

College Student

> "I also, as a poet whose works are not in typical document form, notice that when exporting, my formatting can be displaced and end up on different pages with line breaks."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853082)

JH

Jonathan H.

Contract Instructor Pilot

> "Powerful, flexible and capable of doing anything from dashing off a single-page letter to writing a thousand-page research paper, complete with footnotes, index and..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110924)

NO

Nova O.

Executive Assistant

> "Files created in newer versions cannot be opened or edited with the older versions and this create a big problem when one company uses a different version of the software..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7013152)

PG

Patricia G.

Customer Service Lead

> "The user interface is exceptionally familiar that enables my team to compose professional guest welcome letters and update menus without previous training."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7084953)

MH

Matthew H.

Project Manager

> "What I like least about Microsoft Word is the lack of fonts available as a standard and that other ones need to be downloaded."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7142225)

ST

Shayne T.

Co owner

> "It’s handy to have something that catches mistakes as you type, lets you play around with layouts, and even pulls up templates when you’re not sure where to start."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "Also when copying text from other places the formatting gets messy and I have to clean it up manually."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "I also appreciate the power of its built-in spelling and grammar checker, which has become highly sophisticated over recent versions and saves me from many costly typos."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172355)

JK

Jonathan K.

Marketing Director

> "The biggest downside for me is that formatting can get a little frustrating once you're working on larger or more detailed documents."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176856)

MH

Matthew H.

Project Manager

> "What I like most about Microsoft Word is the multiple applications it can be utilized for when it comes to text, photos, charting, etc."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7142225)

Gunnar P.

HR Generalist

> "At times the formatting can change unexpectedly, which can make it frustrating to keep everything consistent throughout a document."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043)

FM

Flavio M.

Senior QA Analyst

> "Enables collaboration with other members of the team on document creation and updates, also the integration with other Microsoft tools environment is great."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110765)

SW

Sarah W.

Owner

> "My least favorite thing about Microsoft word is somebody else can lock one of my documents even if I don't want them too."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173554)

LC

Louise C.

Marketing Director

> "It makes creating professional documents simple and offers helpful features like templates, collaboration tools, and cloud access."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172918)

LC

Laura C.

Office Manager

> "It can be finicky to add some elements and retain formatting; such as photos or tables. While these elements can help create beautiful final projects, it can take a..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6760663)

OG

Olivia G.

Student

> "I like that Microsoft Word has a simple toolbar where you can access basic document editing tools such as font, font color, font size, paragraph spacing etc."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6851266)

SR

Samm R.

Office Finance Manager

> "Unfortunately, it does not always work well when opening documents that were originally on another platform (For example: Google Docs)."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120287)

Brett S.

Corporate Paralegal

> "The review and comments feature are especially important in legal work, so I can have productive dialogue with my co-workers on projects we are working on."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7133828)

ST

Shayne T.

Co owner

> "Microsoft Word can feel a bit heavy on older computers and sometimes slows down with big files."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686)

Gunnar P.

HR Generalist

> "I also appreciate how easy it is to format information using headings, spacing, alignment, and styles, which helps organize content clearly and makes documents easier to..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043)

CP

CANDICE P.

Accounts officer

> "You’d be in the middle of organising a tenancy letter, an interview script, or a troubleshooting guide, and suddenly the formatting would jump, a table would shift, or the..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073195)

Nicholas D.

Project Manager

> "I have enjoyed the new collaboration features as well, being able to share documents in real-time has helped improve the workflow in our office immensely."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110333)

RR

Rebecca R.

Production Manager

> "I also find that certain tools are buried in menus, which can make them harder to find if you don’t use them often."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7144132)

RM

Renee M.

Paralegal

> "I really like the track changes feature and that more than one person can make edits to a document at the same time."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7083084)

JPN

Jean-Pierre N.

Instructional Designer

> "It is expensive, especially for the licence for a sing-users; and some advanced features like Design and Drawing tools can be very difficult for new users."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073615)

AM

Anna M.

Customer Service Agent

> "I loved the free online version of Microsoft Word, it allows you almost everything that the 365 version does for free. If I have to mention the main version, I would say..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7132027)

HC

Heather C.

Flight Operations Coordinator

> "Sometimes the formatting is changes and warps the document, which can be frustrating."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7079143)

VC

Viergela C.

ABA

> "It is an excellent choice for students, professionals, and businesses because of its robust features, collaboration tools, and compatibility across devices."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176920)

CF

Colin F.

Physical Therapist

> "It can be difficult to insert and move tables around, especially if they need to be edited after they have been created."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7108268)

MW

Mark W.

Owner

> "Unlike many online document editing software, I like Word for handling the transition from offline to online very smoothly without changing any part."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080732)

CT

Christopher T.

Senior Creative

> "Trying to align images or customize layouts can be frustrating, and the tools just aren't built for visual-heavy work. When clients ask for templates in word that they can..."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6822939)

BL

Brooks L.

Insurance Sales Representative

> "For collaboration, and teamwork Word works really well because multiple people can edit the same document at the same time through OneDrive."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7163216)

JC

Jen C.

Associate Director of Admissions

> "There are some cons which include compatibility problems between specific programs or computers."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7156850)

Bryan J.

Salesman

> "You are able to use different types of fonts and bold face font, that can enhance your words."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7077620)

LM

Linda M.

Bookkeeper

> "When making labels, the spacing between lines would not line up with the label I was printing and would run over onto the next one."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6878431)

Gunnar P.

HR Generalist

> "Microsoft Word provides flexible tools that make it simple to create clean, well structured, and professional looking documents."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043)

NC

Natalie C.

Admissions Coordinator

> "Sometimes, formatting can be difficult when including links and tables. "

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7117431)

PK

Paul K.

President

> "Microsoft Word is one of the best solutions for creating and processing professional documents and workflow."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7154324)

PANAGIOTIS S.

Founder

> "It takes a bit of time to load very large files on my computer."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7095864)

DB

Dori B.

Consultant

> "I like Microsoft word because it allows me to create professional documents for work and personal use."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7079275)

AS

ALFREDO S.

LEAD

> "The only thing I don't like is that I never finish learning everything that this program has, each update is a day of new learning."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7123320)

VR

Verified Reviewer

Human Resources Coordinator

> "It is excellent for creating professional documents, reports, resumes, letters, and assignments."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7175179)

AF

Angelica F.

Tutor

> "Some advanced features can be difficult to learn, and large documents may occasionally slow down."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173204)

VR

Verified Reviewer

Engineer

> "It works reliably for academic, professional, and everyday documentation tasks across multiple devices."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7150788)

VR

Verified Reviewer

eval speciailist

> "The lack of upgrades within the system in comparison to its alternative like google doc."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7103416)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "Word gives me the certainty that my documents will adhere to strict professional standards and will display exactly the way I want them to for my recipients."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172355)

Harshul S.

Senior. Technical Support Specialist for Network Operations

> "The ribbon has too many buttons and I still forget where some options are."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801)

PK

Patrick K.

Vice President at JPK and Associates, Inc.

> "When it comes to drafting official reports, contracts, or long-form documents, Microsoft Word remains my ultimate tool of reference."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172355)

TH

Tim H.

Research Manager

> "Some of the layout option are a bit glitchy when it comes to setting up margins, pasting from external sources, and adding images into the document."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6843004)

Nicholas D.

Project Manager

> "As much as I love open-source software, for many reasons, the benchmark has been set very high by Microsoft Word, especially the desktop version."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110333)

PA

Patrice A.

Assistant

> "Sometimes adding pictures or graphics can create a lag in an ongoing creation or even when trying to read it."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7009064)

MN

Melissa N.

owner

> "One of the pros on Microsoft word is it has deep editing tools and capabilities that I am able to take advantage of"

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7175405)

GJ

George J.

Graphic designer

> "I don’t like as it requires subscription in order to access some features, everything other things is fine."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7095198)

JK

Jonathan K.

Marketing Director

> "I also like that it works well with OneDrive, so I can switch between my laptop and phone without worrying about losing my work."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176856)

GH

Greta H.

HRIS Analyst

> "Sometimes sharing Word documents takes longer than I think it should due to having to figure out the right way to save and share with other users."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7046398)

BL

Brooks L.

Insurance Sales Representative

> "For customer support, Microsoft provides online help guides and troubleshooting tools that usually solve common problems."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7163216)

VR

Verified Reviewer

Clerical

> "I do not like that it is not always compatible with my other document program that I am using. "

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7086168)

JC

John C.

Graphic designer

> "The app is really working efficiently in creating letters, reports, essays , presentations etc ."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080395)

RCR

Rodel C R.

Journal Editor

> "Some of Word's higher-level layout capabilities are buried and require additional clicks to access on a daily basis."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6875455)

JH

Jonathan H.

Contract Instructor Pilot

> "Bottom line--if your word processing requirements go beyond simple letters and holiday recipes, MS Word is the way to go."

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110924)

Jeff R.

Project Manager

> "I do find it difficult to keep proper formatting between different versions of word. "

[See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7143083)

[View Reviews](https://www.capterra.com/p/227146/Microsoft-Word/reviews/)

AB

Adrian B.

Managing Director

> "Papercloud has a filing structure that can be tailored to match a physical filing solution, so it has a familiar feel..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045302)

JW

Jill W.

Secretarial/Admin

> "The preview screen at the bottom is too small to read without opening the whole document and it takes an age to save..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045015)

TL

Tracey L.

Investment Administrator

> "Moving, duplicating boxes & emailing them to colleagues is a breeze!Customization of records & the facility to add..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5074146)

ED

Emma D.

Director

> "My only real criticism is that the quality of documents saved is not always great, so extracting again and sharing for..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036342)

VR

Verified Reviewer

Account Handler

> "I like how Papercloud allows me to transfer files in a number of different ways and allows multiple ways of searching"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036202)

MO

Megan O.

Underwriting Assistant

> "How many times you have to save between adding / naming documents and files and how long documents take to open /..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043077)

CS

Charles S.

Infrastructure Support Specialist

> "Being web-based with the ability to use SSO makes my life as an IT admin far easier and the transition was pretty..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6011692)

FM

Faye M.

Senior Admin

> "If you do not remember to hit save, and you bring another file over into you 'pages to be placed' it pulls everything..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038521)

AC

Alexander C.

Chartered Wealth Manager

> "Overall papercloud is an improvement to the system we were using previously (watermark). "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6810493)

VW

Victoria W.

Investment Administrator

> "Has a tendency to disconnect and can really struggle to get the connection back - quite often having to restart my PC,..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042938)

ED

Emma D.

Director

> "I am sure there is more we can do with the system, but initially just being able to hugely reduce our use and storage..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036342)

GF

Gregory F.

Account Handler

> "Papercloud can sometimes be frustrating to use, particularly when dropping a file into the in-tray rather than..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036449)

LG

Lucy G.

IFA

> "The product is pretty self-explanatory and easy to use, they include the use of colour to code your different..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036584)

TL

Teresa L.

Paraplanner

> "It often disconnects and the red plug appears Can often run slow Sometimes it can be hard to place boxes in a row that..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036279)

HG

Hannah G.

Paraplanner

> "Drag and drop - very useful Store large amounts in each box and easily move these around Duplicating files - very..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042860)

EET

Emma Elizabeth T.

Paraplanner

> "The search function could do with a little work look s a bit dated also the front page is a bit drab and not very..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6334460)

DS

David S.

Financial Planner

> "It's an intuitive system that enables me to quickly search for the documents I need."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6051261)

SC

Shara C.

Head of Administration

> "The viewing feature isn't always clear and so we often have to download individual documents to view them clearly."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6131617)

RB

Ricky B.

Paraplanner Supervisor

> "It's simple by design - the layout is clean and customisable. As doc. storage it works well, but there's scope for..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6340621)

BB

Bradley B.

Data Entry

> "Sometimes i get errors when trying to move an email over from outlook and i do nothing different when it works and..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6235794)

MM

Megan M.

CLient Services Assistant

> "The ease of use, and the easy navigation around the website.Being able to cover to PDF, and drag and drop most..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036281)

MT

Matt T.

Underwriter

> "Using on a single screen but split on half the screen down not work - can't preview files."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036280)

NE

Natasha E.

Client Relationship Manager

> "We like the idea, we have a back log of paper files which will take a long time to work through."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5090827)

HS

Harry S.

Account Handler

> "Occasionally it doesn't let you connect and there has been issues with dragging emails in to Papercloud"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6198610)

MW

Mark W.

Director

> "I require flexibility with my data storage and Papercloud allows me to be very flexible and is really easy to use. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

MB

Matt B.

Paraplanner

> "I struggle to search for documents effectively in the software within each client record"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036284)

KR

Karen R.

Client Services Assistant

> "Also there is a good function to colour tag different documents."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5047899)

SF

Stephanie F.

Head of Customer Support

> "The upload box takes a long time to disappear which is a pain when you are working in a quick paced environment."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6064885)

MK

Matthew K.

Paraplanner

> "Ease of use, friendly customer support who are always helpful on the telephone and e-mails whenever I have any..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5062207)

AW

Alex W.

Trainee New Business Administrator

> "Connection can sometimes be unreliable when printing docs to papercloud."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043074)

KD

Kelly D.

Administrator

> "all users within the company may have access to information / and possible to work remotely."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038469)

LB

Luke B.

Claims Technician

> "I have noticed when setting up new files, after clicking save and open the file just disappears."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045078)

SW

Steph W.

Office Manager

> "Easy to use, generally quite reliable, image quality good."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6498214)

CP

Chris P.

Account Director

> "At times saving documents onto Papercloud can be hit and miss."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5035110)

BS

Ben S.

Associate

> "Papercloud is easy to use and has a simple structure to it, which makes it much easier to carry out a lot of my..."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5043409)

CS

Charles S.

Infrastructure Support Specialist

> "Having to created new access groups if you only need to change one aspect of it can be frustrating."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6011692)

TC

Tomos C.

Client Services Assistant

> "The integration was seamless from using Volume beforehand."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036282)

TC

Tomos C.

Client Services Assistant

> "The lack of ability to search for rows."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036282)

SG

Susie G.

Paraplanner

> "It provides great functionality and resource to our company."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5085313)

AH

Adele H.

Account Adviser

> "System can sometime be slow and you can get locked out of documents"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6005168)

CAJ

Carrie-Ann J.

Practice Manager

> "Easy to access and locate documents, easy to save, merge and export docs. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6059840)

LJ

Leanne J.

Senior Operations Manager

> "Development of new features or fixes can be a little slow."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5097456)

TL

Tracey L.

Investment Administrator

> "It is so easy to add & amend documents to Papercloud."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5074146)

SW

Sophie W.

Client Services Administrator

> "Have to save too often and then can undo work you've done."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6165718)

DB

Dan B.

Chartered Financial Planner

> "I highly recommend Papercloud for anyone who needs help with managing projects and working with others."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6337507)

DB

Dan B.

Paraplanner

> "Sometimes the connection can drop off however."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6362940)

KR

Karen R.

Client Services Assistant

> "The system is accessible from home and the office."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5047899)

HG

Hannah G.

Paraplanner

> "Not being able to delete things easily / remove things"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5042860)

MW

Mark W.

Director

> "Compared to another system I had bundled with my practice software it is absolutely brilliant. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

JH

James H.

Paraplanner

> "searching for names isn't great, can be temperamental"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5069015)

DB

Dan B.

Paraplanner

> "Easy to use, and good for organising client files."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6362940)

NE

Natasha E.

Client Relationship Manager

> "It can be slow and glitchy."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5090827)

LB

Luke B.

Claims Technician

> "Easy to use system for everyone, easily accessible and clean design/features. "

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045078)

EM

Ella M.

Front of house

> "Can be slow and sometimes throws you out"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5072272)

AK

Annie K.

claims administrator

> "LOVE IT, I WOULDNT CHOOSE ANY OTHER APP TO USE FOR DOCUMENT MANAGEMENT"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6113933)

NC

Niall C.

Lead Liability Underwriter

> "It can be slow and sometimes it can be frustrating to use"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036267)

JM

Jack M.

Account Handler

> "Easy to set up new clientsVery intuitive settings and controls"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036438)

MW

Mark W.

Director

> "There is very little I can add to this section as I don't have any real 'Cons'"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___6287137)

RO

Reece O.

New Business Administrator

> "Overall, Papercloud is easy to use and works well for it's intended use."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036209)

KD

Kelly D.

Assistant underwriter

> "Generally ok, but really dislike the amount of times something needs saving"

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5036290)

LJ

Leanne J.

Senior Operations Manager

> "The system is easy to use and has some useful features."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5097456)

SG

Susie G.

Paraplanner

> "There are no features that I like least about the product."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5085313)

FM

Faye M.

Senior Admin

> "Overall it has been a postive experience as there have not been many flaws."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5038521)

JW

Jill W.

Secretarial/Admin

> "Find the search facility hard to use."

[See full review](https://www.capterra.com/p/10006907/Papercloud/#Capterra___5045015)

[View Reviews](https://www.capterra.com/p/10006907/Papercloud/reviews/)

## User interface

[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

4.73 (2,858)

[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)

4.22 (104)

## Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

### Features

Do these products fit your needs?

Prioritize real-user-identified key features according to your needs to find your best fit.

\--% Fit

vs

\--% Fit

Access Controls/Permissions

207

Important

Access Expiration Management

150

Important

Activity Dashboard

120

Important

Microsoft Word

15/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/227146/Microsoft-Word/#features)

Papercloud

Top features

30/47

-   Access Controls/Permissions
-   Access Expiration Management
-   Activity Dashboard
-   Activity Tracking
-   AI Copilot
-   Alerts/Notifications
-   Annotations
-   API
-   Approval Process Control
-   Archiving & Retention
-   Audit Trail
-   Collaboration Tools
-   Commenting/Notes
-   Compliance Tracking
-   Content Management
-   Customizable Branding
-   Customizable Templates
-   Data Import/Export
-   Document Automation
-   Document Capture
-   Document Classification
-   Document Editing
-   Document Generation
-   Document Review
-   Document Storage
-   Drag & Drop
-   Electronic Signature
-   Email Management
-   File Conversion
-   File Recovery
-   File Sharing
-   Forms Management
-   Full Text Search
-   Generative AI
-   Metadata Extraction
-   Mobile Access
-   Offline Access
-   Optical Character Recognition
-   Reporting & Statistics
-   Search/Filter
-   Secure Data Storage
-   SSL Security
-   Tagging
-   Task Management
-   Third-Party Integrations
-   Version Control
-   Workflow Management

[See all features](https://www.capterra.com/p/10006907/Papercloud/#features)

### Recognition

Microsoft Word is recognized as a top-rated tool in 1 Capterra Shortlist reports

No recognitions have been awarded to Papercloud

### Deployment & support

Microsoft Word

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Papercloud

Deployment

-   Cloud, SaaS, Web-Based
-   Desktop Mac
-   Desktop Windows
-   Desktop Linux
-   On-Premise Windows
-   On-Premise Linux
-   Desktop Chromebook
-   Mobile Android
-   Mobile iPhone
-   Mobile iPad

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

### Company Details

Microsoft Word

-   By Microsoft
-   Located in United States
-   Founded in 1975

Papercloud

-   By Watermark Technologies
-   Located in United Kingdom
-   Founded in 2002

## Popular Comparisons

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[Papercloud](https://www.capterra.com/p/10006907/Papercloud/)[4.22 (104)](https://www.capterra.com/p/10006907/Papercloud/reviews/)

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