--- title: "Compare Microsoft Word vs Microsoft 365 2026 | Capterra" description: "Unsure of what to choose? Check Capterra to compare Microsoft Word and Microsoft 365 based on pricing, features, product details, and verified reviews." source_url: "https://www.capterra.com/compare/227146-227157/Microsoft-Word-vs-Microsoft-365" page_type: "comparison" language: "en" --- # Microsoft Word vs Microsoft 365 Features and Cost Comparison Last updated September 17th, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.[Learn more](https://www.capterra.com/our-story/) Your comparison: Microsoft WordMicrosoft 3652/4 selected [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.7 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) [## Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.7 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) Starting Price $9.99/month Value-for-Money 4.4 Functionality 4.7 Ease of Use 4.6 Customer Service 4.3 Reviews Sentiment Based on [2,905 reviews](#user-reviews) Positive 2,804 Neutral 83 Negative 18 [## Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.6 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Starting Price $6.00/month Value-for-Money 4.3 Functionality 4.6 Ease of Use 4.5 Customer Service 4.3 Reviews Sentiment Based on [14,166 reviews](#user-reviews) Positive 13,503 Neutral 533 Negative 130 ## Not a match? Find software alternatives tailored to your priorities. These software suggestions are similar to those you’re currently comparing. ### Connecteam 4.6 (5,315) * * * Starting Price $29.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 96% of reviewers rated it above 4 stars * * * Highest Rated ### netLex 5.0 (6) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ### dls | eQMS 4.5 (2) * * * Starting Price Contact vendor for pricing Free Trial Free Version * * * User rating 100% of reviewers rated it above 4 stars * * * ### Bitrix24 4.2 (1,005) * * * Starting Price $69.00 Flat Rate,Per Month Free Trial Free Version * * * User rating 82% of reviewers rated it above 4 stars * * * What’s your intended use case? ## Summary * * * Key features rated by users Features selected based on 32,319 reviews from document management software users. about the Fit Score methodology. Fit Score methodology Our Fit Score reflects how reviewers rate a product’s performance against a set of features reviewers rate as most important. A higher score indicates the product is rated better in delivering what reviewers most care about. If the Fit Score is not shown for a specific product, that only means there are currently not enough relevant data points to develop a meaningful score. It does not indicate that the product should be excluded from further evaluation. Best for Methodology 73%Fit Missing features Feature ratings Document Editing 4.8 Document Storage 4.6 Email Management NA File Sharing 4.7 Document Review 4.7 74%Fit Missing features Feature ratings Document Editing 4.7 Document Storage 4.6 Email Management 4.6 File Sharing 4.5 Document Review NA User satisfaction User satisfaction 4.7 User reviews[2,905](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) Ease of use 4.6 Functionality 4.7 Value for money 4.4 Customer support 4.3 User satisfaction 4.6 User reviews[14,166](https://www.capterra.com/p/227157/Microsoft-365/reviews/) Ease of use 4.5 Functionality 4.6 Value for money 4.3 Customer support 4.3 Price starts from Price starts from $9.99Flat Rate, Per Month - Free version - Free trial Price starts from $6Per User, Per Month - Free version - Free trial Best for Best for Companies requiring document generation, management and sharing. Best for Microsoft 365 is used by families, students, home users, professionals, remote workers, content creators, and enterprise organizations. ## User reviews Pros & cons DS Dusiant S. System engineer -QA > "Microsoft Word is a highly versatile and industry-standard word processing tool, offering extensive capabilities for creating, formatting, and collaborating on..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165) VR Verified Reviewer Self-Employed > "Large documents with lots of images can also become a bit sluggish and images can shift all over the place if you're not careful when adding new images/charts in or..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7180627) DS Dusiant S. System engineer -QA > "Collaboration Features: The "Track Changes" and commenting tools are used extensively to enhance collaborative editing, ensuring smooth workflows on group projects..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165) TV Tanner V. wef > "you already have embedded yourself into nearly every business and educational OS, why keep raising prices and pay-per-month, just to squeeze out some extra money..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113589) SW Sarah W. Owner > "My favorite thing about Microsoft Word is the ability to edit each letter and keep them in a file to where I can also send them at any time!" [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173554) DH Denise H. legal assistant > "Sometimes Microsoft crashes while I am working on a document and then doesn't save it correctly or even when I do save it, it doesn't save and I have to restart the..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113290) DS Dusiant S. System engineer -QA > "Document Formatting & Creation: I have utilized Word to create polished, professional documents, utilizing varied page layouts, headers, footers, and tables of..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165) BK Blerta K. Language Instructor > "It is the industry standard for word processing, but syncing conflicts between different teachers' desktop versions can be highly frustrating." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7124065) BL Brooks L. Insurance Sales Representative > "The process and workflow are also smooth because features like auto-save, spell check, and formatting tools help reduce mistakes and keep documents organized while..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7163216) BA Beth A. Copywriter and marketing consultant > "The main drawback for me when using word is how uncollaborative it can be for editing a written document as a team, especially when compared with other options like..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7029463) VR Verified Reviewer Self-Employed > "I love how customizable it is, from formatting styles and templates to page layouts and keyboard shortcuts (you can also add more tools to the toolbar by allowing..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7180627) GS Gareth S. Area Inclusion Worker > "The choice of fonts is seemingly neverending and mind numbingly dull at the same time. And therein lies the problem; it's easier to acquiese into it's rigid..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134550) DS Dusiant S. System engineer -QA > "It is a vital tool for workplace productivity, with advanced features such as tracking changes, mail merge, and customized templates, often essential for academic..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165) AT Anna T. Credentialing Specialist > "Sometimes getting things to align and format correctly is a pain and if you type one thing off it throws the entire document off." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7132192) VR Verified Reviewer Self-Employed > "I also appreciate that it's versatile enough for basic image editing and layout work, such as resizing, cropping, arranging graphics, and creating simple visual..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7180627) NO Nova O. Executive Assistant > "Files created in newer versions cannot be opened or edited with the older versions and this create a big problem when one company uses a different version of the..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7013152) MM Matthew M. Holistic Nutritionist > "It has strong spellcheck and grammar support, a professional look and feel, and plenty of templates for resumes, letters, and reports." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7136023) MH Matthew H. Project Manager > "What I like least about Microsoft Word is the lack of fonts available as a standard and that other ones need to be downloaded." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7142225) ST Shayne T. Co owner > "It’s handy to have something that catches mistakes as you type, lets you play around with layouts, and even pulls up templates when you’re not sure where to start." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686) Harshul S. Senior. Technical Support Specialist for Network Operations > "Also when copying text from other places the formatting gets messy and I have to clean it up manually." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801) PK Patrick K. Vice President at JPK and Associates, Inc. > "I also appreciate the power of its built-in spelling and grammar checker, which has become highly sophisticated over recent versions and saves me from many costly..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172355) JK Jonathan K. Marketing Director > "The biggest downside for me is that formatting can get a little frustrating once you're working on larger or more detailed documents." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176856) MH Matthew H. Project Manager > "What I like most about Microsoft Word is the multiple applications it can be utilized for when it comes to text, photos, charting, etc." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7142225) SW Sarah W. Owner > "My least favorite thing about Microsoft word is somebody else can lock one of my documents even if I don't want them too." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173554) LC Louise C. Marketing Director > "It makes creating professional documents simple and offers helpful features like templates, collaboration tools, and cloud access." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172918) LC Laura C. Office Manager > "It can be finicky to add some elements and retain formatting; such as photos or tables. While these elements can help create beautiful final projects, it can take a..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6760663) Brett S. Corporate Paralegal > "The review and comments feature are especially important in legal work, so I can have productive dialogue with my co-workers on projects we are working on." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7133828) SR Samm R. Office Finance Manager > "Unfortunately, it does not always work well when opening documents that were originally on another platform (For example: Google Docs)." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120287) CT Cameron T. IT Service Desk Analyst > "Microsoft Word also has a wide range of templates that an allow you to make your own processes and workflows for any project / work you want to start or document..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7105494) ST Shayne T. Co owner > "Microsoft Word can feel a bit heavy on older computers and sometimes slows down with big files." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686) JJ Jon J. HR Coordinator > "From basic documents to complex editing, team collaboration, tracking changes and edits it works smoothly and collaboratively in real time." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7080255) CP CANDICE P. Accounts officer > "You’d be in the middle of organising a tenancy letter, an interview script, or a troubleshooting guide, and suddenly the formatting would jump, a table would shift,..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073195) AM Anna M. Customer Service Agent > "I loved the free online version of Microsoft Word, it allows you almost everything that the 365 version does for free. If I have to mention the main version, I..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7132027) RR Rebecca R. Production Manager > "I also find that certain tools are buried in menus, which can make them harder to find if you don’t use them often." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7144132) VC Viergela C. ABA > "It is an excellent choice for students, professionals, and businesses because of its robust features, collaboration tools, and compatibility across devices." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176920) JPN Jean-Pierre N. Instructional Designer > "It is expensive, especially for the licence for a sing-users; and some advanced features like Design and Drawing tools can be very difficult for new users." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7073615) RM Renee M. Paralegal > "Microsoft Word is a good word processing program and I do like that you can export documents into pdf documents, email and share a document from within the program...." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7083084) CT Christopher T. Senior Creative > "Trying to align images or customize layouts can be frustrating, and the tools just aren't built for visual-heavy work. When clients ask for templates in word that..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6822939) VR Verified Reviewer Self-Employed > "I appreciate how flexible it is, allowing me to customize documents exactly how I want while offering tools that go far beyond simple typing." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7180627) JC Jen C. Associate Director of Admissions > "There are some cons which include compatibility problems between specific programs or computers." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7156850) BL Brooks L. Insurance Sales Representative > "For collaboration, and teamwork Word works really well because multiple people can edit the same document at the same time through OneDrive." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7163216) NC Natalie C. Admissions Coordinator > "Sometimes, formatting can be difficult when including links and tables. " [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7117431) JH Jonathan H. Contract Instructor Pilot > "Powerful, flexible and capable of doing anything from dashing off a single-page letter to writing a thousand-page research paper, complete with footnotes, index and..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110924) AS ALFREDO S. LEAD > "The only thing I don't like is that I never finish learning everything that this program has, each update is a day of new learning." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7123320) PG Patricia G. Customer Service Lead > "The user interface is exceptionally familiar that enables my team to compose professional guest welcome letters and update menus without previous training." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7084953) AF Angelica F. Tutor > "Some advanced features can be difficult to learn, and large documents may occasionally slow down." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173204) PK Paul K. President > "Microsoft Word is one of the best solutions for creating and processing professional documents and workflow." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7154324) VC Vicente C. Quality Tech > "What I like least about Microsoft Word is its auto formatting and AI interference that fights against what users actually wants." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7094706) FM Flavio M. Senior QA Analyst > "Enables collaboration with other members of the team on document creation and updates, also the integration with other Microsoft tools environment is great." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7110765) Harshul S. Senior. Technical Support Specialist for Network Operations > "The ribbon has too many buttons and I still forget where some options are." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801) VR Verified Reviewer Human Resources Coordinator > "It is excellent for creating professional documents, reports, resumes, letters, and assignments." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7175179) TH Tim H. Research Manager > "Some of the layout option are a bit glitchy when it comes to setting up margins, pasting from external sources, and adding images into the document." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6843004) VR Verified Reviewer Engineer > "It works reliably for academic, professional, and everyday documentation tasks across multiple devices." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7150788) Carol M. College Student > "I was having a particularly hard time being able to export my poems for this last semester as PDFs and still have them retain custom fonts that I downloaded. Though..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853082) PK Patrick K. Vice President at JPK and Associates, Inc. > "Word gives me the certainty that my documents will adhere to strict professional standards and will display exactly the way I want them to for my recipients." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172355) PA Patrice A. Assistant > "Sometimes adding pictures or graphics can create a lag in an ongoing creation or even when trying to read it." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7009064) PK Patrick K. Vice President at JPK and Associates, Inc. > "When it comes to drafting official reports, contracts, or long-form documents, Microsoft Word remains my ultimate tool of reference." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7172355) GH Greta H. HRIS Analyst > "Sometimes sharing Word documents takes longer than I think it should due to having to figure out the right way to save and share with other users." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7046398) MN Melissa N. owner > "One of the pros on Microsoft word is it has deep editing tools and capabilities that I am able to take advantage of" [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7175405) Jeff R. Project Manager > "I do find it difficult to keep proper formatting between different versions of word. " [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7143083) JK Jonathan K. Marketing Director > "I also like that it works well with OneDrive, so I can switch between my laptop and phone without worrying about losing my work." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176856) SY Salimata Y. Officer,Financial Center Assistant Manager > "The interface can feel a bit overwhelming for casual users because of all the features and menus. And the Microsoft 365 subscription might be a drawback for..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6831954) BL Brooks L. Insurance Sales Representative > "For customer support, Microsoft provides online help guides and troubleshooting tools that usually solve common problems." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7163216) JK Jonathan K. Marketing Director > "Sometimes things don't stay where you want them, and fixing the layout takes longer than it should." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176856) SG Shea G. Counselor > "Being able to create forms on Microsoft Word is just icing on the cake from a small business perspective." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134648) RM RJ M. Safety Manager > "Do not like the way Microsoft has pivoted towards subscription services and have used Notes or Google Docs more often if push comes to shove" [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7074892) Harshul S. Senior. Technical Support Specialist for Network Operations > "I’ve been using it for years at work and it still feels like the fastest way to write anything reports, notes, letters, whatever." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7131801) VR Verified Reviewer Product Marketing Manager > "they dont have the recommendation functionality in the Microsoft Excel, i any spelling is wrong, there is no any AI or any technology to highlight that word or..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6666323) OG Olivia G. Student > "I like that Microsoft Word has a simple toolbar where you can access basic document editing tools such as font, font color, font size, paragraph spacing etc." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6851266) Carol M. College Student > "I also, as a poet whose works are not in typical document form, notice that when exporting, my formatting can be displaced and end up on different pages with line..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6853082) DS Dusiant S. System engineer -QA > "This is a standout favorite for professionals who need to see exactly what has been edited, accept or reject suggestions, and leave comments." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7118165) Jeff R. Project Manager > "Sometimes when trying to collaborate and track changes things get a little confusing." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7143083) LW Laura W. People Coordinator > "Allows us to use our company headers and footers for easy personalisation for letters and allows easy editing for contracts." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6519063) BA Beth A. Copywriter and marketing consultant > "Overall, I would always use Google Docs over Microsoft word because Word is just lacking that collaborative element of live editing as a team." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7029463) JW Joshua W. Project Manager > "Microsoft Word, especially as a product integrated within the 365 suite, gives my work from home team unmatched control over the creation of our documents live &..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6828911) Gunnar P. HR Generalist > "At times the formatting can change unexpectedly, which can make it frustrating to keep everything consistent throughout a document." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7107043) ST Shayne T. Co owner > "Writing feels effortless when the tools just work, from starting a blank page to polishing a finished piece." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7120686) DB Damon B. Founder > "The recent challenges have been the bloated updates making it sluggish as well as the new, subscription based model that feels like a cash grab." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6813201) CH Charlie H. President > "Within a couple easy steps, Word not only prepares a list of all citations that are formatted and organized in a complete detailed table, you can easily have it..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6818293) AF Angelica F. Tutor > "The subscription cost can also be a drawback for some users." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7173204) JK Jonathan K. Marketing Director > "The formatting tools are straightforward, the interface is clean, and it's easy to navigate even if you're not using it every day." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7176856) AT Anica T. Hshshhshhshsh > "Sometimes the interface can feel a bit cluttered with too many options." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7034247) DH Denise H. legal assistant > "I like the I can use Microsoft Word for not only work but also for my personal life." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7113290) RA Richard A. Registered Nurse > "The new interface does appear convoluted with everything trying to be in bind but feels disorganized" [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6453048) SG Shea G. Counselor > "Its ease of use starts with the user interface but extends beyond that and almost to tradition at this point - if you hadn't seen word in 20 years you'd probably..." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7134648) Manuel F. CISO > "It's familiar to me because I've been using it for a very long time, but even so, it is still tough to use because it's not user-friendly." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6485756) VR Verified Reviewer Tier III Technician > "The interface is very intuitive and has powerful took include styles, reference, and other collaboration tools." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7076883) AB Armin B. SDR > "Overtime this tool has evolved and definitely gotten confusing to use from a user perspective." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___3996687) OB Olivia B. Subrogation Specialist > "I like that it can be integrated with our Filevine software." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6651149) HJ Hannah J. CEO > "It doesn't integrate well with outside Microsoft software like Grammarly." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6641491) RN Ram N. software engineer > "It easily integrates wth other Microsoft products such as PowerPoint and outlook." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6350068) Chris L. Operations > "It is overly complicated now." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7115759) SS Sahil S. Graduate Assistant > "Integration is really easy and of use." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6661471) JN Jacob N. Student > "Microsoft Word feels a little complicated sometimes." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6635787) KA Kevin A. History Teacher > "My school I work at had Word pre-built into all the laptops, simply because it is so useful and integral for every aspect of the job." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___4895397) BB Brock B. QA Manager > "Ruler changes can be difficult and cumbersome." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___3915091) DN Deontay N. Recruiting Manager > "It makes workflow easy." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7175914) LM Laura M. Quality Assurance > "As time was passing, Word started to be more complicated, and slower with time." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___4031786) RG Robert G. Fleet Admin > "It has a nice and intuitive design that make it easy to use even for a beginner, I have been using it for years now and works perfect for my needs." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___6533823) BA Beth A. Copywriter and marketing consultant > "Microsoft's customer support also isn't great for Word and its other products." [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7029463) MC MARLEEN C. REGISTRAR > "IS SO USEFUL AND EASY TO USE FOR ANYTHING NEEDED" [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___7181094) DR David R. Director > "Customer service is so slow/disconnected from real world" [See full review](https://www.capterra.com/p/227146/Microsoft-Word/#Capterra___3690104) [View Reviews](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) VR Verified Reviewer System Adminstrator > "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156887) VR Verified Reviewer Sales Specialist > "One challenge I've experienced is file organization and storage management across the Microsoft 365 ecosystem. When documents are spread across OneDrive, SharePoint, Teams, and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674) VR Verified Reviewer Lead Project Manager > "It has every tool you need for data processing, spreadsheet and document management, cloud storage, PowerPoint for presentations, email & team communication, video conferencing,..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) ET Edward T. Founder and Marketing Strategist > "It's hard to manage shared folders in OneDrive, especially if more than one team member needs access to those folders at the same time. Plus, these updates can sometimes disrupt..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839) VR Verified Reviewer Internal Auditor > "My company also uses Outlook, Teams, and SharePoint, which allows for easy communication by email and instant message and easy file sharing and storage." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) KL Kate L. Sales > "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398) Sven S. Director > "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) VR Verified Reviewer Network Engineer > "I'd like to see more enhanced protection offerings for the price that is paid monthly given I deal with hacks for clients on a daily basis, what they are doing is clearly not..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147061) VR Verified Reviewer Software Developer > "Microsoft 365 office suite integrates well into the SharePoint platform as opening modifying files such as documents, sheets and power bi files are easily done and update..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113002) CB Christine B. Marketing Manager > "There can also be some overlap between tools (like Teams, SharePoint, and OneDrive), which can make it unclear where files should live or how to best organize collaboration." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) AD Arnold D. Senior Executive > "In a fast-paced organization like iQor, where teams collaborate across different locations and functions, having a reliable solution for email, meetings, file sharing, and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758) JD Joshua D. IT Support Engineer > "For larger busineses, subscription costs can get quite expensive and not many options for alternatives means businesses are often stuck with using O365 and prone to many poor..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048554) VR Verified Reviewer Sales Specialist > "Applications such as Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft SharePoint, Microsoft OneNote, and Microsoft OneDrive..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7159674) HA Hector A. Engineer > "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908) VR Verified Reviewer Owner > "Using Outlook for managing emails, Word for writing proposals, and Excel for tracking expenses allows me to keep everything organized within one ecosystem." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133060) TW Tabatha W. Nurse Supervisor > "It can also be frustrating when there are syncing issues or slight delays with cloud-based files, particularly in Teams or OneDrive." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7136333) SP Sonu P. Systems Analyst > "The integration between Outlook, Teams, OneDrive, Excel, Word, and SharePoint makes email management, document sharing, and team collaboration very efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7152513) Lauren F. Legal Secretary > "Ie, when I use LEAP and load a word or excel document, this can be the main reason that my computer crashes." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117283) CQ Connor Q. IT Team Lead > "bringing together the traditional MS Office suite with newer inclusions of Teams, Onedrive and related services allows document work, emails, IM chats and meetings to all sit..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133046) JN Jon N. Technology Director > "Some setup can be unnecessarily complex particularly around some important services like security, device management etc but I guess it has to cover a wide range of businesses..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048280) MW Melinda W. Owner > "Its all-in-one productivity suite and seamless collaboration—tools like Word, Excel, Outlook, and Teams work together smoothly, making it easy to create, share, and collaborate..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) VR Verified Reviewer Lead Project Manager > "The downside is that if you only use a fraction of the features or tools, it becomes unnecessarily expensive, and you might be better off purchasing each product separately." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7116236) VT Victoria T. Self-Employed > "The integration between Word, Excel, PowerPoint, Teams, and SharePoint helps keep work organized and makes document management much more efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017) Sven S. Director > "One drawback is that Microsoft 365 can feel a little complex at first, especially for users who only need basic office functions." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) AG Adrian G. Building Operator > "It provides a reliable and structured environment where communication, document management, and data analysis all work together seamlessly." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7124076) KM Kaitlin M. Freelance Content Strategist > "Microsoft 365 subscriptions charge for the same service that was available with Google Docs for free, which means not a lot of my clients and colleagues use Microsoft 365,..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6603623) GBL Georgia Belletti L. Addetto alle vendite > "Microsoft 365 is a brilliant and collective approach that foster productivity in our company and it involves apps like Excel, Word, Outlook among others" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7174538) DN David N. IT Operations Manager > "Admin portal (m365 and Intune portal) can be slow and sometimes the blades either don't open or open up blank." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) KB Katrina B. Cashier > "I like that I can manage my documents photos and videos all in one place as well as being able to file share with whoever I need to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7164759) EM Edward M. General Manager > "Some of the web and mobile functionality of the key Microsoft applications such as Word and Excel, do not offer as much of the robust formatting capabilities as their desktop..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6810233) VT Victoria T. Self-Employed > "Outlook makes managing emails and calendars incredibly easy and customizable, while OneDrive simplifies file sharing and access across devices." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165017) DN David N. IT Operations Manager > "There are way too many "admin portals" to manage everything within the M365 organization." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7128000) VR Verified Reviewer It Administrator > "In the Entra portal and Security admin the default security score based on existing configured policies is very helpful and then suggestions how we can implement more and make..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158691) VR Verified Reviewer Internal Auditor > "However, there has been a glitch a couple of times lately where I am unable to set up Teams meetings directly from Outlook." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) ST Shayne T. Co owner > "Being able to open a document on your laptop, make a few edits on your phone, and see your teammate’s changes appear instantly feels effortless." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7120685) VR Verified Reviewer Leasing Consultant > "What I like least about Microsoft 365 is how limited the access can be, especially because it's a paid software so it tends to get very pricey and sometimes formats converted to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7102255) Troy C. Owner > "I can easily generate links with specific permissions (view-only, edit access, or password protection) for both internal colleagues and external clients, ensuring data stays..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) Sven S. Director > "The subscription model also means ongoing costs, which may be a concern for smaller businesses or individual users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) Troy C. Owner > "It automatically converts legacy files (like old .doc formats) to modern standards and allows for easy export to PDF and other formats directly within the apps, saving me from..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7077118) MO Michael O. Communications Manager > "The sheer number of features and settings can also make simple tasks harder to find and accomplish than they should be." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819) Abhishek R. Project Analyst > "It also helped us in document management with greater ease and efficiency. While the customer support is fantastic and on time resolutions are great to operate in a connected..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7149544) VR Verified Reviewer Internal Auditor > "However, I’m not sure if this is an issue with Outlook itself or settings that my company has put into effect that lead to the glitch." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7187867) MB Mohammed B. Researcher > "Microsoft 365 has been a reliable platform for creating documents, managing email, storing files, and collaborating with teams." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216) SS Sandeep S. Principal > "Sometimes I have turnover in my company and I have to delete and start employee email accounts. " [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129) VR Verified Reviewer Physiotherapist > "Excel helps me track patient schedules and records, while Word is useful for preparing notes and documents." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) AJ Arnaud J. Software developer > "Pushing for subscription increases in free products can push some customers away and be detrimental to use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7154842) MW Matthew W. School Support and Retention Manager > "A must buy for any business especially if you have a large team and you want to be able to access your documents/emails and Teams remotely from a different machine." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7158143) Samantha E. Agent > "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982) CB Christine B. Marketing Manager > "The platform keeps communication organized while maintaining a consistent, user-friendly experience across all tools, which makes day-to-day work more efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7138705) CC Connor C. Data Analyst > "If you need to get into an account that is locked, they make it almost impossible to do so." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7113703) LS Louis S. CTO > "It has become indispensable for our daily operations, providing a unified environment for communication, collaboration, and document management." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147) FM Flavio M. Senior QA Analyst > "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667) Blake A. It Technician > "OneDrive syncing has been reliable for the most part, and being able to access files from any device has been a real quality-of-life improvement." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155376) KR Katherine R. School Administrator > "With all of the student project videos, storage is really a problem." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290) LS Louis S. CTO > "Security & compliance: Enterprise-grade security, MFA, conditional access, and data loss prevention give peace of mind, especially when handling sensitive data." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7155147) CM Corey M. Senior Systems Engineer > "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753) VP Valentin P. Administration Manager > "We use it heavily for spreadsheets, document creation, email communication, and cloud storage." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7148109) CR Catriona R. Managing Director > "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558) ET Edward T. Founder and Marketing Strategist > "Good for our smaller Marketing team. While it has its quirks, it's efficient for handling e-mail, collaboration and perhaps the storage of files." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7162839) VR Verified Reviewer Physiotherapist > "The only drawback is the subscription cost, which can feel a bit high over time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) MB Mohammed B. Researcher > "Microsoft 365 provides powerful productivity tools, seamless cloud integration, and excellent collaboration features." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7170216) YK Yurii K. Technical Support Specialist > "Microsoft is a bit shady about MS 365 right now trying to include Copilot for a higher price." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7123242) AC Angel C. QC > "Not only that it provides excellent for communication and collaboration ideal for remote work, vendor communication and inspection follow ups." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7114864) KR Katherine R. School Administrator > "Licensing fees become expensive pretty quickly on our money, we're paying for things that many teachers won't touch." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7156290) VR Verified Reviewer Physiotherapist > "The cloud storage feature is especially useful because I can access my files anytime, whether I’m at work or home." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) JC Joseph C. Operations Manager > "Have had multiple instnaces of doces reverting to earlier versions so we just lose files. If we could autosave to our own network drive I assume this would not happen because it..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751) John J. CEO > "I like the 1TB of backup space that it provides, that is pretty generous. And the ability to access my Excel and Word projects online, from any computer, makes is very easy to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185725) MS Morgan S. PTA > "The removal of Publisher, the document formatting in Word (or lack thereof), the frequent inefficient updates, Microsoft Teams, the cost." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6493613) DS Danielle S. Owner > "On the positive side, it stands out for its seamless integration of tools which are all accessible across devices through the cloud." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) MW Melinda W. Owner > "The biggest downside is the cost and subscription model—it can get expensive over time." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) Jeff R. Project Manager > "Its mix of collaboration tools, cloud access, and strong Outlook features makes it especially appealing for professionals and teams." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7150558) MW Melinda W. Owner > "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) CK Christina K. Manager > "For leads, I can store data, share files and send emails all in an efficient and easy way!" [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7157089) FL Faith L. Therapist > "One thing I dislike about microsoft is paying for the bundle when I only use certain softwares." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7185842) AD Arnold D. Senior Executive > "What I like most about Microsoft 365 is how seamlessly it brings people, communication, and information together in one platform." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7169758) NC Nick C. Videographer > "Sometimes there are connection issues that prevent me from using basic apps like Microsoft Word which can be frustrating." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7044210) AS Abhi S. Dispatcher > "Overall, its a good tool for a person to be updated all the time with recent happenings in office and provide social networking tools to enhance communication." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7126673) MH Moss H. Graphic Designer > "I use Powerpoint the most, so losing access to some of its features is the main downside to the cloud software format." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7087920) MD Maggie D. Office Manager > "Outlook, Teams, and SharePoint all work together smoothly, so scheduling interviews, storing documents, and communicating with the team is easy." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7052733) Fernando S. IT Support, CRM architect > "Outlook is a good example of what Microsoft needs to do (create a new Outlook from scratch), but using the wrong way (removing useful features)." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7105265) DS Danielle S. Owner > "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) KL Kate L. Sales > "Occasional performance issues and cloud sync delays can interrupt workflow, and some updates change the interface in ways that take time to get used to." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7189398) PO Pamela O. Digital Communication Specialist > "Having the possibility of keeping brand identity intact on all the templates while enabling the customization process to be very fast has boosted the efficiency of the employees." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6594442) HA Hector A. Engineer > "Additionally, file conversion and integration with third-party technical drawing or PDF software can sometimes feel a bit clunky." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7190908) NC Nicolas C. sales > "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823) CM Corey M. Senior Systems Engineer > "Mixed, while we use the office suite with frequency it also seems each year they make things worse especially with regards to the user interface, it gets more complicated and..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7020753) ND Naveed D. DriveABLE Coordinator, Cognitive Evaluator > "The browser interface often provides a more seamless experience than the desktop apps, but I hope future updates will address these discrepancies and enhance the overall..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6572263) MW Melinda W. Owner > "It can also feel overwhelming, with so many apps and features that aren’t always intuitive, especially for new users." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7142134) Sven S. Director > "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7133323) Samantha E. Agent > "The only thing I dislike about Microsoft 365 is that it is not easily integrated with apple products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7147982) TW Taylor W. Human Resource Coordinator > "It is a very versatile platform as it integrates multiple applications to complete a wide array of tasks." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7117408) CR Catriona R. Managing Director > "The UIX is pretty pitiful and they are constantly changing the names of features which can be confusing. As I know someone who works at microsoft, I think this is likely a silo..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7030558) VR Verified Reviewer Physiotherapist > "The integration between Word, Excel, PowerPoint, and Outlook makes everything smooth and efficient." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7178870) VR Verified Reviewer User > "Also integration is hard for Non-Microsoft products." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6689850) VR Verified Reviewer Project and IT Manager > "I am happy with what M365 offers and I am looking forward to seeing Copilot’s integration with M365 apps growing, but would like to see some long-term bugs being fixed and to..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7065840) PP Pawan P. Manager Admin and Facility > "Additionally, some users may experience difficulties in integrating Microsoft 365 with other third-party software." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___4519414) DS Danielle S. Owner > "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7122537) FM Flavio M. Senior QA Analyst > "Also variations between desktop, web and Mac can sometimes be a a pain in terms of how to find where the features are if you are used to have it in one Operational System most..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7110667) RJ Royce J. Technology and Process Manager > "MS 365 provides inexperienced users an easy to understand home page that is pre-built to include everything you need. While we use MS SharePoint for more detailed work, I still..." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6508398) MO Michael O. Communications Manager > "Many parts of Microsoft 365 feel more complicated than they need to be." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7165819) JM Jenifer M. Coordinator > "I prefer it over Google and Apple products because they are just more user-friendly, and you have the freedom to customize your projects how you see fit." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7048542) VR Verified Reviewer Teaching Assistant > "It's also hard to find where keyboard shortcuts are, and I often need to search for it." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7056603) VR Verified Reviewer DATA ANALYST > "Additionally, the customization options are excellent, enabling organizations to adapt it to their unique requirements." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6645574) RG Ruthie G. Communications And Marketing Specialist > "I have some dislike about Microsoft 365 is that as AI is evolving but in 365 software sometime copilot options is harder to get which is very concerning." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6631316) NC Nicolas C. sales > "overall, this gives the best user experience compared to competitors since it offers a good value for money and customer support when issues arise." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7137823) Joslyn S. Guest service agent > "I guessi would say customer service was not to easy to find for help when at first not understanding somethinh about the program untill i searched further into it." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7018759) KW Kane W. Business Intelligence Programme Manager > "There is comprehensive and detailed support guides for each issue I encountered too." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7028303) DD Dennis D. Business Owner > "There's no really easy way to interact with support in a timely manner." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7031045) MB Manpreet B. Council Liaison > "Efficient service that provides different platforms for various uses." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7011695) Johan B. CEO > "Total waste of money without any support." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#GetApp___7033830) SS Sandeep S. Principal > "MS also has one of thee best customer support services I have ever experienced. " [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___7130129) JC Joseph C. Operations Manager > "Customer services is rubbish." [See full review](https://www.capterra.com/p/227157/Microsoft-365/#Capterra___6678751) [View Reviews](https://www.capterra.com/p/227157/Microsoft-365/reviews/) ## User interface [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) 4.73 (2,905) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) 4.65 (14,166) ## Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ### Features Do these products fit your needs? Prioritize real-user-identified key features according to your needs to find your best fit. \--% Fit vs \--% Fit Access Controls/Permissions 207 Important Access Expiration Management 150 Important Activity Dashboard 120 Important Microsoft Word 16/50 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Automated Scheduling - Autosave - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Content Management - Corrective and Preventive Actions (CAPA) - Customizable Branding - Customizable Templates - Data Import/Export - Digital Signature - Disaster Recovery - Document Automation - Document Capture - Document Check-in/Check-out - Document Classification - Document Editing - Document Generation - Document Lifecycle Management - Document Management - Document Review - Document Storage - Document Templates - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Management - File Recovery - File Sharing - For Engineering Documents - For Legal Professionals - For Medical Purposes - Forms Management - Full Text Search - Generative AI [See all features](https://www.capterra.com/p/227146/Microsoft-Word/#features) Microsoft 365 Top features 21/50 - Access Controls/Permissions - Access Expiration Management - Activity Dashboard - Activity Tracking - AI Copilot - Alerts/Notifications - Annotations - API - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Automated Scheduling - Autosave - Change Management - Collaboration Tools - Commenting/Notes - Compliance Management - Compliance Tracking - Content Management - Corrective and Preventive Actions (CAPA) - Customizable Branding - Customizable Templates - Data Import/Export - Digital Signature - Disaster Recovery - Document Automation - Document Capture - Document Check-in/Check-out - Document Classification - Document Editing - Document Generation - Document Lifecycle Management - Document Management - Document Review - Document Storage - Document Templates - Drag & Drop - Electronic Signature - Email Management - File Conversion - File Management - File Recovery - File Sharing - For Engineering Documents - For Legal Professionals - For Medical Purposes - Forms Management - Full Text Search - Generative AI [See all features](https://www.capterra.com/p/227157/Microsoft-365/#features) ### Recognition Microsoft Word is recognized as a top-rated tool in 2 Capterra Shortlist reports Microsoft 365 is recognized as a top-rated tool in 1 Capterra Shortlist reports ### Deployment & support Microsoft Word Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Microsoft 365 Deployment - Cloud, SaaS, Web-Based - Desktop Mac - Desktop Windows - Desktop Linux - On-Premise Windows - On-Premise Linux - Desktop Chromebook - Mobile Android - Mobile iPhone - Mobile iPad Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos ### Company Details Microsoft Word - By Microsoft - Located in United States - Founded in 1975 Microsoft 365 - By Microsoft - Located in United States - Founded in 1975 ## Popular Comparisons [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $9.99/month Price $7/month 4.7 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227146-247901/Microsoft-Word-vs-Google-Workspace) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[4.72 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/) $6/month Price $6/month 4.6 Features 4.5 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/160756-227157/Google-Docs-vs-Microsoft-365) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/)[4.68 (4,262)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) $9.99/month Price $19.99/month 4.7 Features 4.6 4.6 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227146-251329/Microsoft-Word-vs-Adobe-Acrobat-DC) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Drive](https://www.capterra.com/p/161425/Drive/)[4.77 (28,621)](https://www.capterra.com/p/161425/Drive/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/161425-227157/Drive-vs-Microsoft-365) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [M-Files](https://www.capterra.com/p/122215/M-Files/)[4.37 (276)](https://www.capterra.com/p/122215/M-Files/reviews/) $9.99/month Price Contact vendor for pricing 4.7 Features 4.4 4.6 Ease of Use 4.2 [View full comparison](https://www.capterra.com/compare/122215-227146/M-Files-vs-Microsoft-Word) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[4.70 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) $6/month Price $7/month 4.6 Features 4.6 4.5 Ease of Use 4.6 [View full comparison](https://www.capterra.com/compare/227157-247901/Microsoft-365-vs-Google-Workspace) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [Collabora Online](https://www.capterra.com/p/10011676/Collabora-Online/)[4.74 (102)](https://www.capterra.com/p/10011676/Collabora-Online/reviews/) $9.99/month Price €0one time 4.7 Features 4.8 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/227146-10011676/Microsoft-Word-vs-Collabora-Online) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [OneDrive](https://www.capterra.com/p/161304/OneDrive/)[4.48 (12,873)](https://www.capterra.com/p/161304/OneDrive/reviews/) $6/month Price $1.99/month 4.6 Features 4.4 4.5 Ease of Use 4.4 [View full comparison](https://www.capterra.com/compare/161304-227157/OneDrive-vs-Microsoft-365) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [Plumsail Documents](https://www.capterra.com/p/214700/Plumsail-Documents/)[4.74 (80)](https://www.capterra.com/p/214700/Plumsail-Documents/reviews/) $9.99/month Price $25/month 4.7 Features 4.6 4.6 Ease of Use 4.7 [View full comparison](https://www.capterra.com/compare/214700-227146/Plumsail-Documents-vs-Microsoft-Word) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[4.36 (5,469)](https://www.capterra.com/p/1167/SharePoint/reviews/) $6/month Price $5/month 4.6 Features 4.3 4.5 Ease of Use 4.1 [View full comparison](https://www.capterra.com/compare/1167-227157/SharePoint-vs-Microsoft-365) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[4.73 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) vs [iLovePDF](https://www.capterra.com/p/173963/iLovePDF/)[4.74 (1,802)](https://www.capterra.com/p/173963/iLovePDF/reviews/) $9.99/month Price $9/month 4.7 Features 4.7 4.6 Ease of Use 4.8 [View full comparison](https://www.capterra.com/compare/173963-227146/iLovePDF-vs-Microsoft-Word) [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[4.65 (14,166)](https://www.capterra.com/p/227157/Microsoft-365/reviews/) vs [Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[4.53 (21,715)](https://www.capterra.com/p/143068/Dropbox-Business/reviews/) $6/month Price $11.99/month 4.6 Features 4.4 4.5 Ease of Use 4.5 [View full comparison](https://www.capterra.com/compare/143068-227157/Dropbox-Business-vs-Microsoft-365)